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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00740289
Service Request Number: 21-00740289 • Address: BUSHIRE DR & ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00740289
Address
BUSHIRE DR & ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T20:25:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-10T20:25:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89501473598694000,-96.83333986887958000)
Unique Key
500t000000pYNCuAAO
21-00613971
Service Request Number: 21-00613971 • Address: 10539 CHESTERTON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00613971
Address
10539 CHESTERTON DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T15:27:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T15:27:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88127705855726000,-96.70387906323917000)
Unique Key
500t000000lbaiHAAQ
21-00365742
Service Request Number: 21-00365742 • Address: 13624 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00365742
Address
13624 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-25T00:54:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T00:54:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69959548464145000,-96.60262608646596000)
Unique Key
500t000000kixS3AAI
21-00184451
Service Request Number: 21-00184451 • Address: 2606 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00184451
Address
2606 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-01T20:05:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-01T20:05:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81322101048381000,-96.69699303846865000)
Unique Key
500t000000hmzRMAAY
21-00117087
Service Request Number: 21-00117087 • Address: 801 N COLLETT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00117087
Address
801 N COLLETT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-07T12:45:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-07T12:45:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80107908314170000,-96.76722342396025000)
Unique Key
500t000000gNLDLAA4
21-00693746
Service Request Number: 21-00693746 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00693746
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T16:33:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T16:33:08.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88002501293116000,-96.78682145774934000)
Unique Key
500t000000opkV9AAI
21-00427130
Service Request Number: 21-00427130 • Address: 2328 BABALOS LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00427130
Address
2328 BABALOS LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T15:28:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T15:28:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80832411217263500,-96.67531668458363000)
Unique Key
500t000000letuaAAA
21-00461552
Service Request Number: 21-00461552 • Address: 7451 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00461552
Address
7451 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T15:50:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T15:50:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72631337159321400,-96.69409477527900000)
Unique Key
500t000000mCgjXAAS
21-00665652
Service Request Number: 21-00665652 • Address: 2633 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00665652
Address
2633 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T14:55:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T14:55:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76547596699272000,-96.76803445638792000)
Unique Key
500t000000oMYiWAAW
21-00353671
Service Request Number: 21-00353671 • Address: 2214 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00353671
Address
2214 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-21T09:11:10.000
Updated Date
2023-06-09T01:31:42.000
Closed Date
2021-04-21T09:11:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75839922222187500,-96.76804974411236000)
Unique Key
500t000000khHKbAAM
20-01248285
Service Request Number: 20-01248285 • Address: 200 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01248285
Address
200 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T17:32:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T17:32:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78522460296064600,-96.77442022493163000)
Unique Key
500t000000dzs1dAAA
21-00332723
Service Request Number: 21-00332723 • Address: CRITTENDON DR & MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00332723
Address
CRITTENDON DR & MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T11:25:01.000
Updated Date
2023-06-09T01:55:03.000
Closed Date
2021-04-14T11:25:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88781674598798000,-96.85722753543459000)
Unique Key
500t000000jyaWUAAY
21-00669451
Service Request Number: 21-00669451 • Address: HERMOSA DR & FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00669451
Address
HERMOSA DR & FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T13:45:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T13:45:13.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83744475002633000,-96.68982991999995000)
Unique Key
500t000000oN6YfAAK
21-00214694
Service Request Number: 21-00214694 • Address: 3352 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00214694
Address
3352 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T12:50:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T12:50:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88623900076960600,-96.86524378478848000)
Unique Key
500t000000ia9nsAAA
21-00327058
Service Request Number: 21-00327058 • Address: HARMONY LN & SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00327058
Address
HARMONY LN & SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-04-13T06:30:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-13T06:30:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67333544392787600,-96.80147373188018000)
Unique Key
500t000000jy3WpAAI
21-00378027
Service Request Number: 21-00378027 • Address: 3217 GALAHAD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00378027
Address
3217 GALAHAD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-28T13:47:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T13:47:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89056619007253000,-96.86936437307483000)
Unique Key
500t000000l9lX8AAI
21-00360543
Service Request Number: 21-00360543 • Address: 6502 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00360543
Address
6502 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T18:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T18:28:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96911178969890000,-96.79528714033135000)
Unique Key
500t000000kiHg9AAE
21-00847189
Service Request Number: 21-00847189 • Address: 505 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847189
Address
505 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T18:00:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T18:00:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74736878068615000,-96.83033878527371000)
Unique Key
500t000000rIzccAAC
21-00647347
Service Request Number: 21-00647347 • Address: 2716 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00647347
Address
2716 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:07:18.000
Updated Date
2023-06-09T00:38:27.000
Closed Date
2021-07-13T15:07:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84955590224479000,-96.66849597567612000)
Unique Key
500t000000o2rgsAAA
21-00841577
Service Request Number: 21-00841577 • Address: 6262 GODFREY AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00841577
Address
6262 GODFREY AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T13:39:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T13:39:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72801063185417000,-96.71340727454809000)
Unique Key
500t000000qxEA6AAM
21-00307322
Service Request Number: 21-00307322 • Address: CEDAR CREST BLVD & HARRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00307322
Address
CEDAR CREST BLVD & HARRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T16:18:24.000
Updated Date
2023-06-09T01:57:27.000
Closed Date
2021-04-06T16:18:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74058973666833000,-96.78893651130807000)
Unique Key
500t000000jwBTHAA2
20-01145003
Service Request Number: 20-01145003 • Address: 2433 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01145003
Address
2433 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-22T16:39:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-22T16:39:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80578031379320000,-96.78561110735266000)
Unique Key
500t000000cYOT9AAO
21-00753952
Service Request Number: 21-00753952 • Address: 527 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00753952
Address
527 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-15T14:58:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-15T14:58:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74901870472707000,-96.87433503451717000)
Unique Key
500t000000paV18AAE
21-00386277
Service Request Number: 21-00386277 • Address: 4147 O B CROWE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00386277
Address
4147 O B CROWE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T11:03:10.000
Updated Date
2023-06-09T01:42:13.000
Closed Date
2021-04-30T11:03:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77586599940945000,-96.66148743385618000)
Unique Key
500t000000lAuW8AAK
21-00538607
Service Request Number: 21-00538607 • Address: 9790 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00538607
Address
9790 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T19:53:44.000
Updated Date
2023-06-12T01:16:46.000
Closed Date
2021-06-13T19:53:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92289803085289000,-96.71836862527623000)
Unique Key
500t000000n0Il2AAE
21-00823493
Service Request Number: 21-00823493 • Address: 9209 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00823493
Address
9209 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-07T13:16:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T13:16:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71975703080356000,-96.66261651187420000)
Unique Key
500t000000quYbMAAU
21-00402202
Service Request Number: 21-00402202 • Address: S LEDBETTER DR & MARGEWOOD DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00402202
Address
S LEDBETTER DR & MARGEWOOD DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T13:56:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T13:56:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70144916527452500,-96.92562603445798000)
Unique Key
500t000000lbySOAAY
21-00846436
Service Request Number: 21-00846436 • Address: 2400 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00846436
Address
2400 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-09-14T15:27:50.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-14T15:27:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76929139755006000,-96.78085745846863000)
Unique Key
500t000000rIuEwAAK
21-00884470
Service Request Number: 21-00884470 • Address: 5200 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00884470
Address
5200 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-09-29T14:34:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-29T14:34:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89470649292611000,-96.81794656930951000)
Unique Key
500t000000rl6uJAAQ
21-00193248
Service Request Number: 21-00193248 • Address: 3400 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00193248
Address
3400 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-04T08:05:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-04T08:05:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75780168846359000,-96.77536615745392000)
Unique Key
500t000000hnyxpAAA
21-00634705
Service Request Number: 21-00634705 • Address: 3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00634705
Address
3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-09T10:43:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T10:43:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71259159802565000,-96.95130798053694000)
Unique Key
500t000000o110ZAAQ
20-01239312
Service Request Number: 20-01239312 • Address: 10525 DUNAWAY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01239312
Address
10525 DUNAWAY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T16:50:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-28T16:50:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83874345902600600,-96.66765698535546000)
Unique Key
500t000000dz3uOAAQ
20-01057638
Service Request Number: 20-01057638 • Address: 1674 SAN JACINTO ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01057638
Address
1674 SAN JACINTO ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T13:03:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-22T13:03:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78488787599298000,-96.80045516242193000)
Unique Key
500t000000aUmZUAA0
20-01189564
Service Request Number: 20-01189564 • Address: KRISTEN DR & VETERANS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01189564
Address
KRISTEN DR & VETERANS DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T10:10:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T10:10:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.69231799585059400,-96.78148998498851000)
Unique Key
500t000000bNCcCAAW
21-00296819
Service Request Number: 21-00296819 • Address: 1800 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00296819
Address
1800 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-02T10:27:48.000
Updated Date
2023-06-09T01:53:19.000
Closed Date
2021-04-02T10:27:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76787475649814500,-96.79008991012155000)
Unique Key
500t000000jvCuqAAE
21-00043268
Service Request Number: 21-00043268 • Address: 6515 GREENWICH LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00043268
Address
6515 GREENWICH LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-14T23:35:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-14T23:35:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91166886620149500,-96.79440443477364000)
Unique Key
500t000000egaGAAAY
21-00157368
Service Request Number: 21-00157368 • Address: 4611 CAPITOL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00157368
Address
4611 CAPITOL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-21T22:28:31.000
Updated Date
2023-06-09T02:21:11.000
Closed Date
2021-02-21T22:28:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80909366740624500,-96.78490149510904000)
Unique Key
500t000000hCOlpAAG
21-00671146
Service Request Number: 21-00671146 • Address: 7880 RIVERFALL DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00671146
Address
7880 RIVERFALL DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T00:53:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T00:53:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89018745679905000,-96.77219281551591000)
Unique Key
500t000000oNMgCAAW
21-00458679
Service Request Number: 21-00458679 • Address: 235 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00458679
Address
235 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T08:51:03.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-21T08:51:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71774033021000000,-96.82535865701742000)
Unique Key
500t000000mCNQgAAO
21-00844984
Service Request Number: 21-00844984 • Address: 2751 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00844984
Address
2751 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T11:26:09.000
Updated Date
2023-06-09T00:11:19.000
Closed Date
2021-09-14T11:26:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73406928495907000,-96.86507680085430000)
Unique Key
500t000000rIi2dAAC
20-01029972
Service Request Number: 20-01029972 • Address: 1616 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01029972
Address
1616 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T11:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T11:23:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75131905812193000,-96.76743338362076000)
Unique Key
500t000000aT9UGAA0
21-00653548
Service Request Number: 21-00653548 • Address: 634 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00653548
Address
634 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-15T09:25:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T09:25:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77615682924037000,-96.79798183998620000)
Unique Key
500t000000oKbyKAAS
21-00176098
Service Request Number: 21-00176098 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00176098
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T13:41:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:41:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91813798743514500,-96.76788823668286000)
Unique Key
500t000000hm2xRAAQ
21-00567401
Service Request Number: 21-00567401 • Address: 3168 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00567401
Address
3168 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-19T11:10:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T11:10:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79318800384907000,-96.78960342031381000)
Unique Key
500t000000nOOLrAAO
21-00103372
Service Request Number: 21-00103372 • Address: 2305 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00103372
Address
2305 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T08:16:53.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-02-03T08:16:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80825523647590000,-96.70550775169790000)
Unique Key
500t000000gM0wTAAS
21-00680500
Service Request Number: 21-00680500 • Address: 5649 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00680500
Address
5649 AMESBURY DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T10:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T10:28:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85655606915444000,-96.76566855629358000)
Unique Key
500t000000onwIsAAI
20-01181726
Service Request Number: 20-01181726 • Address: LONGRIDGE DR & LARCHWAY DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01181726
Address
LONGRIDGE DR & LARCHWAY DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-12-06T14:32:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-06T14:32:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65887212018639500,-96.82879054800695000)
Unique Key
500t000000bMHQyAAO
21-00482360
Service Request Number: 21-00482360 • Address: 3065 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00482360
Address
3065 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T15:07:26.000
Updated Date
2023-06-09T01:01:37.000
Closed Date
2021-05-27T15:07:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85416862934686000,-96.66054566863866000)
Unique Key
500t000000mPwpUAAS
20-01039840
Service Request Number: 20-01039840 • Address: WEBB CHAPEL RD & FOREST LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01039840
Address
WEBB CHAPEL RD & FOREST LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-17T23:59:00.000
Status
Closed
Created Date
2020-10-16T17:30:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-16T17:30:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90980803829505400,-96.87268229968518000)
Unique Key
500t000000aThNNAA0
21-00389213
Service Request Number: 21-00389213 • Address: 4015 MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00389213
Address
4015 MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-02T10:57:11.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-02T10:57:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69600896050416000,-96.84313306500339000)
Unique Key
500t000000lBGuiAAG
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