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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00832442
Service Request Number: 21-00832442 • Address: MIDWAY RD & TRINITY MILLS RD, DALLAS, TX, 75287 • Department: Transportation and Public Works Department
Service Request Number
21-00832442
Address
MIDWAY RD & TRINITY MILLS RD, DALLAS, TX, 75287
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-09-09T16:05:54.000
Updated Date
2023-06-09T00:30:54.000
Closed Date
2021-09-09T16:05:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98726081421522000,-96.84221922510365000)
Unique Key
500t000000qvty7AAA
20-01159158
Service Request Number: 20-01159158 • Address: GREENVILLE AVE & FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01159158
Address
GREENVILLE AVE & FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-29T00:59:00.000
Status
Closed
Created Date
2020-11-27T14:33:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-27T14:33:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90907254783693000,-96.74703496195562000)
Unique Key
500t000000cZUYkAAO
21-00565751
Service Request Number: 21-00565751 • Address: 8609 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00565751
Address
8609 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T17:38:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-18T17:38:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85587050896265000,-96.84587370545873000)
Unique Key
500t000000nOFaMAAW
21-00165529
Service Request Number: 21-00165529 • Address: 3638 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00165529
Address
3638 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-02-23T18:37:20.000
Updated Date
2023-06-09T02:15:59.000
Closed Date
2021-02-23T18:37:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89233396674409000,-96.85781797681538000)
Unique Key
500t000000hkpc3AAA
21-00203579
Service Request Number: 21-00203579 • Address: 4500 MEEK ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00203579
Address
4500 MEEK ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T04:03:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T04:03:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71473395283424400,-96.74981923310670000)
Unique Key
500t000000horZyAAI
21-00587942
Service Request Number: 21-00587942 • Address: 5000 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00587942
Address
5000 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T14:24:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T14:24:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81645056740765000,-96.78662323132124000)
Unique Key
500t000000nQjNxAAK
21-00645499
Service Request Number: 21-00645499 • Address: 2007 MAYFLOWER DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00645499
Address
2007 MAYFLOWER DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T10:03:45.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T10:03:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75839755478536000,-96.85464502386145000)
Unique Key
500t000000o2bdRAAQ
21-00164504
Service Request Number: 21-00164504 • Address: 451 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00164504
Address
451 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-25T00:59:00.000
Status
Closed
Created Date
2021-02-23T15:53:58.000
Updated Date
2023-06-09T02:22:15.000
Closed Date
2021-02-23T15:53:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74358332739096000,-96.79514371307640000)
Unique Key
500t000000hDAuDAAW
20-01135730
Service Request Number: 20-01135730 • Address: 6700 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01135730
Address
6700 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-19T04:38:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-19T04:38:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.81632798674737500,-96.74655359514253000)
Unique Key
500t000000cXj0GAAS
21-00473394
Service Request Number: 21-00473394 • Address: 10225 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00473394
Address
10225 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-25T19:33:28.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-25T19:33:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85737917619150000,-96.70720948310806000)
Unique Key
500t000000mOaZrAAK
21-00591565
Service Request Number: 21-00591565 • Address: LINDELL AVE & HUBERT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00591565
Address
LINDELL AVE & HUBERT ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T12:06:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T12:06:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80892977856592600,-96.76691191603932000)
Unique Key
500t000000lYooXAAS
21-00616466
Service Request Number: 21-00616466 • Address: 12748 DREXELWOOD DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00616466
Address
12748 DREXELWOOD DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T17:27:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T17:27:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92274601407835000,-96.82514016444111000)
Unique Key
500t000000lbpqcAAA
21-00280665
Service Request Number: 21-00280665 • Address: 106 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00280665
Address
106 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-29T21:24:14.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-29T21:24:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77517915094316000,-96.82114474016117000)
Unique Key
500t000000jDsEtAAK
21-00208860
Service Request Number: 21-00208860 • Address: 4911 WANDA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00208860
Address
4911 WANDA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-08T19:30:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T19:30:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75019405035985000,-96.75628733762510000)
Unique Key
500t000000iZYeEAAW
20-01198470
Service Request Number: 20-01198470 • Address: 8690 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01198470
Address
8690 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T19:12:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T19:12:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89327760768551000,-96.75277377261482000)
Unique Key
500t000000bO9wvAAC
20-01210837
Service Request Number: 20-01210837 • Address: HIDDEN VALLEY DR & QUARTET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01210837
Address
HIDDEN VALLEY DR & QUARTET DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-16T16:37:27.000
Updated Date
2023-06-09T03:08:38.000
Closed Date
2020-12-16T16:37:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66744158097511000,-96.80275035572699000)
Unique Key
500t000000dGWnRAAW
20-01164331
Service Request Number: 20-01164331 • Address: 616 SCHOOLDELL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01164331
Address
616 SCHOOLDELL DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:31:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:31:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73977793080720000,-96.87390806098408000)
Unique Key
500t000000ca1eVAAQ
21-00203255
Service Request Number: 21-00203255 • Address: MAPLE SPRINGS BLVD & MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00203255
Address
MAPLE SPRINGS BLVD & MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-08T00:59:00.000
Status
Closed
Created Date
2021-03-06T17:49:13.000
Updated Date
2023-06-09T02:12:17.000
Closed Date
2021-03-06T17:49:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81495528458706400,-96.82811550497323000)
Unique Key
500t000000hoq8sAAA
20-01132506
Service Request Number: 20-01132506 • Address: MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01132506
Address
MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-18T10:20:31.000
Updated Date
2023-06-09T03:10:10.000
Closed Date
2020-11-18T10:20:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83664719599844500,-96.77385941647707000)
Unique Key
500t000000bnKbdAAE
21-00788834
Service Request Number: 21-00788834 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00788834
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T06:04:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-26T06:04:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73415235061467000,-96.64844607833750000)
Unique Key
500t000000qUFZWAA4
21-00201752
Service Request Number: 21-00201752 • Address: 18604 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00201752
Address
18604 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-05T18:31:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-05T18:31:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00238321784554000,-96.83925878035132000)
Unique Key
500t000000hohiuAAA
21-00793369
Service Request Number: 21-00793369 • Address: 6818 TOPSFIELD DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00793369
Address
6818 TOPSFIELD DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-28T23:59:00.000
Status
Closed
Created Date
2021-08-27T11:03:42.000
Updated Date
2023-06-09T00:19:41.000
Closed Date
2021-08-27T11:03:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87424674259142400,-96.73947480030847000)
Unique Key
500t000000qV9EhAAK
21-00352812
Service Request Number: 21-00352812 • Address: 6923 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00352812
Address
6923 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T17:41:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T17:41:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91001676234481000,-96.78601761453417000)
Unique Key
500t000000kh5dsAAA
21-00479684
Service Request Number: 21-00479684 • Address: 3724 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00479684
Address
3724 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T10:39:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T10:39:22.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66533676900346000,-96.76039792658435000)
Unique Key
500t000000mPcbTAAS
21-00392507
Service Request Number: 21-00392507 • Address: 8800 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00392507
Address
8800 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T13:47:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T13:47:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72717746611258000,-96.66816945055356000)
Unique Key
500t000000lBigdAAC
21-00636193
Service Request Number: 21-00636193 • Address: E R L THORNTON FWY WB & S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00636193
Address
E R L THORNTON FWY WB & S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed
Created Date
2021-07-09T15:19:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-09T15:19:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78599413690539400,-96.76760525849488000)
Unique Key
500t000000o1DBfAAM
21-00426729
Service Request Number: 21-00426729 • Address: 4828 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00426729
Address
4828 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T14:32:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T14:32:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78186519458123000,-96.70585580689347000)
Unique Key
500t000000lerQgAAI
21-00884358
Service Request Number: 21-00884358 • Address: 4800 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00884358
Address
4800 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T13:44:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-29T13:44:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.79289993382897000,-96.71407383835489000)
Unique Key
500t000000rl4xlAAA
21-00509104
Service Request Number: 21-00509104 • Address: 3500 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00509104
Address
3500 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-04T21:40:55.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-04T21:40:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01153991094780000,-96.85827000238392000)
Unique Key
500t000000mjfYKAAY
21-00757572
Service Request Number: 21-00757572 • Address: 4014 CEDAR ELM LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00757572
Address
4014 CEDAR ELM LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-16T16:09:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T16:09:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78989599078204000,-96.86203474557755000)
Unique Key
500t000000pb2lOAAQ
21-00646546
Service Request Number: 21-00646546 • Address: 5511 REDFIELD ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00646546
Address
5511 REDFIELD ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T12:49:25.000
Updated Date
2023-06-09T00:38:18.000
Closed Date
2021-07-13T12:49:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81608631896402500,-96.83887663884992000)
Unique Key
500t000000o2kq9AAA
21-00797099
Service Request Number: 21-00797099 • Address: 1300 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00797099
Address
1300 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-28T13:40:31.000
Updated Date
2023-06-09T00:20:13.000
Closed Date
2021-08-28T13:40:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73155069277316000,-96.85155076781335000)
Unique Key
500t000000qVhS7AAK
21-00609496
Service Request Number: 21-00609496 • Address: 10824 ST MICHAELS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00609496
Address
10824 ST MICHAELS DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T14:54:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T14:54:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89581727379985000,-96.77934618488759000)
Unique Key
500t000000lb5fOAAQ
20-01164509
Service Request Number: 20-01164509 • Address: 10321 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01164509
Address
10321 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:56:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:56:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73999506435324500,-96.64696312994954000)
Unique Key
500t000000ca2YOAAY
21-00414832
Service Request Number: 21-00414832 • Address: 13827 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00414832
Address
13827 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-09T19:36:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-09T19:36:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93752841998335000,-96.77595536297046000)
Unique Key
500t000000ldPACAA2
20-01052333
Service Request Number: 20-01052333 • Address: 4418 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01052333
Address
4418 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-21T12:19:16.000
Updated Date
2023-06-09T03:41:50.000
Closed Date
2020-10-21T12:19:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75446200239002000,-96.75954862254272000)
Unique Key
500t000000aUUcZAAW
21-00871678
Service Request Number: 21-00871678 • Address: 2784 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00871678
Address
2784 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-22T17:42:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T17:42:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86627420632236600,-96.87984136431864000)
Unique Key
500t000000riFqvAAE
21-00486297
Service Request Number: 21-00486297 • Address: 100 N TRUNK AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00486297
Address
100 N TRUNK AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T19:48:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T19:48:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78534247582367000,-96.77694866629203000)
Unique Key
500t000000mh77TAAQ
21-00403710
Service Request Number: 21-00403710 • Address: 1103 PARKVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00403710
Address
1103 PARKVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:12:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T18:12:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79567868880833000,-96.74666080551734000)
Unique Key
500t000000lc7JsAAI
21-00643970
Service Request Number: 21-00643970 • Address: 13611 WILLOW BEND RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00643970
Address
13611 WILLOW BEND RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T18:15:35.000
Updated Date
2023-06-09T00:37:53.000
Closed Date
2021-07-12T18:15:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93447150575819000,-96.77170302511276000)
Unique Key
500t000000o2M4DAAU
21-00508114
Service Request Number: 21-00508114 • Address: 3215 NAVAJO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00508114
Address
3215 NAVAJO DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T13:05:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T13:05:49.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70707657162082000,-96.84313786968633000)
Unique Key
500t000000mjZWTAA2
21-00639017
Service Request Number: 21-00639017 • Address: N WALTON WALKER BLVD SB & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00639017
Address
N WALTON WALKER BLVD SB & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-07-11T09:58:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-11T09:58:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77863259007090000,-96.91722690464916000)
Unique Key
500t000000o1fFiAAI
21-00628407
Service Request Number: 21-00628407 • Address: 14311 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00628407
Address
14311 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T16:10:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T16:10:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68420964534199000,-96.57451512772228000)
Unique Key
500t000000o09EKAAY
21-00174953
Service Request Number: 21-00174953 • Address: N HALL ST & LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00174953
Address
N HALL ST & LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed
Created Date
2021-02-26T10:33:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-26T10:33:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79212656286073000,-96.78516585945795000)
Unique Key
500t000000hlwDkAAI
20-01176112
Service Request Number: 20-01176112 • Address: CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01176112
Address
CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-12-03T18:33:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-03T18:33:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83239299807597000,-96.83904332029440000)
Unique Key
500t000000cbGhhAAE
21-00577264
Service Request Number: 21-00577264 • Address: 2700 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00577264
Address
2700 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:18:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-23T11:18:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66193525080977000,-96.86232916670883000)
Unique Key
500t000000nPVZ7AAO
20-01251767
Service Request Number: 20-01251767 • Address: PINE ST & 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01251767
Address
PINE ST & 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-31T16:24:56.000
Updated Date
2023-06-09T02:50:50.000
Closed Date
2020-12-31T16:24:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76583533773262500,-96.75015977398817000)
Unique Key
500t000000e0Am1AAE
21-00819832
Service Request Number: 21-00819832 • Address: 4323 SHADOW GLEN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00819832
Address
4323 SHADOW GLEN DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-05T15:08:01.000
Updated Date
2023-06-09T00:23:59.000
Closed Date
2021-09-05T15:08:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99333237444271000,-96.83467581579784000)
Unique Key
500t000000qu2f6AAA
21-00216496
Service Request Number: 21-00216496 • Address: 7929 BROOKRIVER DR, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
21-00216496
Address
7929 BROOKRIVER DR, DALLAS, TX, 75247
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T17:43:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T17:43:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81895496430263400,-96.86531437101954000)
Unique Key
500t000000iaKjwAAE
21-00378316
Service Request Number: 21-00378316 • Address: 7671 QUERIDA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00378316
Address
7671 QUERIDA LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-04-28T14:39:34.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-28T14:39:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96966884237876000,-96.77618906827814000)
Unique Key
500t000000l9nyzAAA
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