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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00182917
Service Request Number: 21-00182917 • Address: 1980 PLANTATION RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00182917
Address
1980 PLANTATION RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:22:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T15:22:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82170702636367000,-96.85009638863427000)
Unique Key
500t000000hmqCpAAI
21-00238439
Service Request Number: 21-00238439 • Address: 100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00238439
Address
100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:09:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T12:09:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66221650604855000,-96.82255179272637000)
Unique Key
500t000000icPw2AAE
20-01194931
Service Request Number: 20-01194931 • Address: HILLCREST RD & ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01194931
Address
HILLCREST RD & ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-12-10T18:22:05.000
Updated Date
2023-06-09T03:18:39.000
Closed Date
2020-12-10T18:22:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88221621453622000,-96.78683231521681000)
Unique Key
500t000000bNoALAA0
21-00443545
Service Request Number: 21-00443545 • Address: 610 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00443545
Address
610 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T16:25:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T16:25:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74298985050834400,-96.83235992531999000)
Unique Key
500t000000mA9DqAAK
21-00093500
Service Request Number: 21-00093500 • Address: 3093 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00093500
Address
3093 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-31T08:39:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-31T08:39:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88433479124992000,-96.87391680460725000)
Unique Key
500t000000gKqEpAAK
21-00585652
Service Request Number: 21-00585652 • Address: 13818 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00585652
Address
13818 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-06-25T09:06:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T09:06:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93592765977892600,-96.77592673263793000)
Unique Key
500t000000nQUxwAAG
21-00280597
Service Request Number: 21-00280597 • Address: 2949 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00280597
Address
2949 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T20:36:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T20:36:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883805902846000,-96.87938838678846000)
Unique Key
500t000000jDrpUAAS
20-01178253
Service Request Number: 20-01178253 • Address: 1033 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01178253
Address
1033 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-06T00:59:00.000
Status
Closed
Created Date
2020-12-04T14:24:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-04T14:24:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70792717081201000,-96.83884170316934000)
Unique Key
500t000000bLx4LAAS
21-00196208
Service Request Number: 21-00196208 • Address: W 12TH ST & S HAMPTON RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00196208
Address
W 12TH ST & S HAMPTON RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T13:16:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T13:16:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74129682633046000,-96.85690731844677000)
Unique Key
500t000000hoF8HAAU
21-00358855
Service Request Number: 21-00358855 • Address: 251 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00358855
Address
251 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T12:09:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T12:09:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65450413134992000,-96.82082920312459000)
Unique Key
500t000000ki1ziAAA
21-00246359
Service Request Number: 21-00246359 • Address: 434 N MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00246359
Address
434 N MUNGER BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T11:13:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T11:13:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80031648922347000,-96.76267634642645000)
Unique Key
500t000000idFNOAA2
20-01226284
Service Request Number: 20-01226284 • Address: 10344 NEW BEDFORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01226284
Address
10344 NEW BEDFORD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T18:17:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T18:17:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74806531464951000,-96.64571120885721000)
Unique Key
500t000000dy2XJAAY
21-00305988
Service Request Number: 21-00305988 • Address: 4200 ROSEWOOD AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00305988
Address
4200 ROSEWOOD AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-04-06T12:39:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-06T12:39:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80466190131155500,-96.82098701690674000)
Unique Key
500t000000jw4KhAAI
21-00288068
Service Request Number: 21-00288068 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00288068
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T16:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T16:38:25.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000jEXCZAA4
21-00275686
Service Request Number: 21-00275686 • Address: 3639 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00275686
Address
3639 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-28T17:54:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-28T17:54:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78550509406537000,-96.87935448404696000)
Unique Key
500t000000jDQLGAA4
21-00299073
Service Request Number: 21-00299073 • Address: 10301 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00299073
Address
10301 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-04T11:41:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-04T11:41:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87912970787878000,-96.70638721083237000)
Unique Key
500t000000jvOWPAA2
21-00406573
Service Request Number: 21-00406573 • Address: 6301 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00406573
Address
6301 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-01T19:50:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T19:50:13.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82022926738568000,-96.75595026791716000)
Unique Key
500t000000lcTiHAAU
21-00768537
Service Request Number: 21-00768537 • Address: 5528 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00768537
Address
5528 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T13:17:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T13:17:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82011828503648600,-96.77403254158884000)
Unique Key
500t000000pxlBtAAI
21-00195730
Service Request Number: 21-00195730 • Address: 1790 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00195730
Address
1790 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-04T14:46:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T14:46:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78236693951179600,-96.80566542093332000)
Unique Key
500t000000hoDIcAAM
21-00204009
Service Request Number: 21-00204009 • Address: 3100 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00204009
Address
3100 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T13:09:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T13:09:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65732525420980000,-96.86419853202520000)
Unique Key
500t000000houXhAAI
21-00705420
Service Request Number: 21-00705420 • Address: 11023 BEAUTY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00705420
Address
11023 BEAUTY LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-30T15:49:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T15:49:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89868843350101500,-96.86472945031242000)
Unique Key
500t000000p8E2gAAE
21-00624675
Service Request Number: 21-00624675 • Address: 4200 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00624675
Address
4200 S HAMPTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T19:54:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-06T19:54:58.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69202648986755000,-96.85683929456019000)
Unique Key
500t000000nzeJ9AAI
21-00555495
Service Request Number: 21-00555495 • Address: 4301 MARVIN D LOVE FWY SB, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00555495
Address
4301 MARVIN D LOVE FWY SB, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T10:23:30.000
Updated Date
2023-06-12T01:23:03.000
Closed Date
2021-06-17T10:23:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69113296266842600,-96.84650697317218000)
Unique Key
500t000000nN9D2AAK
21-00590084
Service Request Number: 21-00590084 • Address: 3348 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00590084
Address
3348 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-26T08:58:20.000
Updated Date
2023-06-12T01:09:19.000
Closed Date
2021-06-26T08:58:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88615842024289000,-96.86543542479350000)
Unique Key
500t000000lYae6AAC
21-00587332
Service Request Number: 21-00587332 • Address: 10742 SANDALWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00587332
Address
10742 SANDALWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed
Created Date
2021-06-25T12:57:12.000
Updated Date
2023-06-12T01:19:40.000
Closed Date
2021-06-25T12:57:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83826672614765000,-96.66293551484924000)
Unique Key
500t000000nQfjoAAC
21-00485019
Service Request Number: 21-00485019 • Address: 5934 WISDOM CREEK DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00485019
Address
5934 WISDOM CREEK DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T14:24:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T14:24:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65097490448754000,-96.97486892669669000)
Unique Key
500t000000mQDJvAAO
20-01053425
Service Request Number: 20-01053425 • Address: 7500 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01053425
Address
7500 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T08:05:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T08:05:00.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95579944184624600,-96.77857780037213000)
Unique Key
500t000000aUY4kAAG
20-01082558
Service Request Number: 20-01082558 • Address: 7014 SPANKY BRANCH CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01082558
Address
7014 SPANKY BRANCH CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-01T11:16:24.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-01T11:16:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98310587937848500,-96.79097527147998000)
Unique Key
500t000000bjs2bAAA
20-00999078
Service Request Number: 20-00999078 • Address: SINGLETON BLVD & CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00999078
Address
SINGLETON BLVD & CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T16:15:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-05T16:15:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77868877391470000,-96.90561863957166000)
Unique Key
500t000000ZlakMAAR
21-00165364
Service Request Number: 21-00165364 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00165364
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T17:57:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T17:57:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77600367952683000,-96.79803310577852000)
Unique Key
500t000000hkobjAAA
21-00060550
Service Request Number: 21-00060550 • Address: 4000 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00060550
Address
4000 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-20T13:48:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T13:48:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65607114163225000,-96.64653040629571000)
Unique Key
500t000000fasoiAAA
21-00700499
Service Request Number: 21-00700499 • Address: 13461 MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00700499
Address
13461 MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-29T11:38:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-29T11:38:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93148186823604000,-96.81213346330168000)
Unique Key
500t000000oqlcsAAA
21-00694515
Service Request Number: 21-00694515 • Address: 699 CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00694515
Address
699 CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-26T17:52:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T17:52:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68609920599586000,-96.81455705423600000)
Unique Key
500t000000opu6fAAA
21-00105224
Service Request Number: 21-00105224 • Address: 111 PENLAND ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00105224
Address
111 PENLAND ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T12:58:30.000
Updated Date
2023-06-09T02:33:39.000
Closed Date
2021-02-03T12:58:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70677270459286500,-96.82321151134154000)
Unique Key
500t000000gMC0CAAW
21-00328299
Service Request Number: 21-00328299 • Address: 6166 CHESLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00328299
Address
6166 CHESLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-06T10:35:22.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-06T10:35:22.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84774081571308000,-96.75863985946103000)
Unique Key
500t000000jyA50AAE
20-01051310
Service Request Number: 20-01051310 • Address: 620 BUCKALEW ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01051310
Address
620 BUCKALEW ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed
Created Date
2020-10-21T09:53:46.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-21T09:53:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73986110150897000,-96.83871279674729000)
Unique Key
500t000000aURMqAAO
21-00620260
Service Request Number: 21-00620260 • Address: 13534 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00620260
Address
13534 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T14:53:05.000
Updated Date
2023-06-12T01:10:52.000
Closed Date
2021-07-05T14:53:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93393399787025000,-96.78158358219444000)
Unique Key
500t000000nz5FKAAY
21-00777956
Service Request Number: 21-00777956 • Address: THACKERY ST & W NORTHWEST PKWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00777956
Address
THACKERY ST & W NORTHWEST PKWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T09:50:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T09:50:59.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.86573606753799500,-96.79212096373337000)
Unique Key
500t000000pz5G5AAI
21-00264618
Service Request Number: 21-00264618 • Address: FULLER DR & LOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00264618
Address
FULLER DR & LOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T17:25:26.000
Updated Date
2023-06-09T01:50:01.000
Closed Date
2021-03-24T17:25:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83859374552448400,-96.69117549269540000)
Unique Key
500t000000jCRXtAAO
20-01107640
Service Request Number: 20-01107640 • Address: 1733 HAYMARKET RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01107640
Address
1733 HAYMARKET RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-11-10T10:44:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-10T10:44:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67997659417416000,-96.64017893605121000)
Unique Key
500t000000blZ75AAE
21-00600278
Service Request Number: 21-00600278 • Address: MOONSTONE DR & HIGHLAND HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00600278
Address
MOONSTONE DR & HIGHLAND HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-29T15:06:10.000
Updated Date
2023-06-12T01:13:26.000
Closed Date
2021-06-29T15:06:10.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.67590770618671000,-96.76209416931742000)
Unique Key
500t000000lZuqaAAC
21-00457923
Service Request Number: 21-00457923 • Address: 10300 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00457923
Address
10300 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T09:49:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-20T09:49:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90888153932296000,-96.70792785963210000)
Unique Key
500t000000mCEsaAAG
20-01036285
Service Request Number: 20-01036285 • Address: 1300 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01036285
Address
1300 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-15T16:50:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T16:50:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79464603050172000,-96.78218707312674000)
Unique Key
500t000000aTUNLAA4
21-00698063
Service Request Number: 21-00698063 • Address: 3200 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00698063
Address
3200 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-28T17:31:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-28T17:31:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71580792038450600,-96.78694129493638000)
Unique Key
500t000000oqMf2AAE
21-00399290
Service Request Number: 21-00399290 • Address: 6302 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00399290
Address
6302 MALCOLM DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-04T22:15:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-04T22:15:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83008872185829600,-96.75580445868451000)
Unique Key
500t000000lCT8wAAG
21-00661087
Service Request Number: 21-00661087 • Address: 4299 S CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00661087
Address
4299 S CREST HAVEN RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-17T12:54:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-17T12:54:56.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.85117935287420000,-96.83674061623223000)
Unique Key
500t000000oLrQbAAK
21-00257127
Service Request Number: 21-00257127 • Address: 3001 SALE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00257127
Address
3001 SALE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-23T09:15:48.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-23T09:15:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80608327186785500,-96.80667834488773000)
Unique Key
500t000000jBpWnAAK
21-00008411
Service Request Number: 21-00008411 • Address: 4324 SPRINGSIDE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00008411
Address
4324 SPRINGSIDE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-05T06:40:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-05T06:40:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83854805745225000,-96.75174721095328000)
Unique Key
500t000000e12MzAAI
21-00111181
Service Request Number: 21-00111181 • Address: 1502 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00111181
Address
1502 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-02-04T21:16:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-04T21:16:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70853629257570000,-96.80172926744900000)
Unique Key
500t000000gMm0qAAC
21-00464756
Service Request Number: 21-00464756 • Address: COLE AVE & KNOX ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00464756
Address
COLE AVE & KNOX ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-23T21:29:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-23T21:29:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82320458856955000,-96.78896038009758000)
Unique Key
500t000000mMY61AAG
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