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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00570724
Service Request Number: 21-00570724 • Address: 4915 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00570724
Address
4915 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T08:10:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T08:10:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77877777392321000,-96.90177305104277000)
Unique Key
500t000000nOlabAAC
21-00126472
Service Request Number: 21-00126472 • Address: 13600 C F HAWN FWY EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00126472
Address
13600 C F HAWN FWY EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T10:02:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T10:02:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67604878412188000,-96.60236443815320000)
Unique Key
500t000000gOLgdAAG
21-00296018
Service Request Number: 21-00296018 • Address: 4019 FLINTRIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00296018
Address
4019 FLINTRIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed
Created Date
2021-04-02T14:23:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-02T14:23:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92025245388141000,-96.84326047067492000)
Unique Key
500t000000jvAM7AAM
21-00661408
Service Request Number: 21-00661408 • Address: GARLAND RD & SAN RAFAEL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00661408
Address
GARLAND RD & SAN RAFAEL DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T15:51:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T15:51:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81445555240149000,-96.72441431252427000)
Unique Key
500t000000oLtptAAC
21-00360156
Service Request Number: 21-00360156 • Address: 17101 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00360156
Address
17101 CAMPBELL RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T16:23:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T16:23:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98322072561592000,-96.80445114298960000)
Unique Key
500t000000kiEaQAAU
21-00095624
Service Request Number: 21-00095624 • Address: 10006 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00095624
Address
10006 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T11:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T11:51:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74373751139270000,-96.65133773435210000)
Unique Key
500t000000gL90ZAAS
20-01176384
Service Request Number: 20-01176384 • Address: 3065 N STEMMONS SERV SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01176384
Address
3065 N STEMMONS SERV SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-12-03T22:29:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-03T22:29:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81148754665946000,-96.86030423825395000)
Unique Key
500t000000cteP8AAI
20-01131941
Service Request Number: 20-01131941 • Address: 2918 SCOTTSBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01131941
Address
2918 SCOTTSBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T22:54:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T22:54:19.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81680619086203000,-96.66495564546246000)
Unique Key
500t000000bnFi4AAE
21-00403449
Service Request Number: 21-00403449 • Address: 3200 SEATON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00403449
Address
3200 SEATON DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T15:07:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-04T15:07:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70866070650927000,-96.76403163529582000)
Unique Key
500t000000lc5STAAY
21-00312234
Service Request Number: 21-00312234 • Address: 4303 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00312234
Address
4303 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-08T03:23:27.000
Updated Date
2023-06-09T01:58:10.000
Closed Date
2021-04-08T03:23:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77476990974017000,-96.74757431790044000)
Unique Key
500t000000jwfcFAAQ
21-00251108
Service Request Number: 21-00251108 • Address: 10136 E LAKE HIGHLANDS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00251108
Address
10136 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-21T15:45:31.000
Updated Date
2023-06-09T02:05:09.000
Closed Date
2021-03-21T15:45:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85153480887681000,-96.70255099470376000)
Unique Key
500t000000jBEmyAAG
20-01115949
Service Request Number: 20-01115949 • Address: 8110 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01115949
Address
8110 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-14T00:59:00.000
Status
Closed
Created Date
2020-11-12T13:19:19.000
Updated Date
2023-06-09T03:29:59.000
Closed Date
2020-11-12T13:19:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64835851631598000,-96.83137756661331000)
Unique Key
500t000000bm2cGAAQ
21-00090213
Service Request Number: 21-00090213 • Address: S BECKLEY AVE & W OVERTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00090213
Address
S BECKLEY AVE & W OVERTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-29T13:59:22.000
Updated Date
2023-06-09T02:26:28.000
Closed Date
2021-01-29T13:59:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70099503625207000,-96.82296712709673000)
Unique Key
500t000000feWjVAAU
20-01114620
Service Request Number: 20-01114620 • Address: 2360 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01114620
Address
2360 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2020-11-12T08:51:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-12T08:51:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79765982333021000,-96.83802984103735000)
Unique Key
500t000000blwxHAAQ
20-01147487
Service Request Number: 20-01147487 • Address: GARLAND RD & E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01147487
Address
GARLAND RD & E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T14:22:29.000
Updated Date
2023-06-09T03:22:13.000
Closed Date
2020-11-23T14:22:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81856124834298000,-96.71863573503414000)
Unique Key
500t000000cYdLDAA0
20-01244222
Service Request Number: 20-01244222 • Address: 1917 VILLAGE WAY, DALLAS, TX, 75216 • Department: Transportation and Public Works Department
Service Request Number
20-01244222
Address
1917 VILLAGE WAY, DALLAS, TX, 75216
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2020-12-29T17:35:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-29T17:35:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70847203870873000,-96.79777498159108000)
Unique Key
500t000000dzUpCAAU
21-00511223
Service Request Number: 21-00511223 • Address: 6700 MEADOW LAKE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00511223
Address
6700 MEADOW LAKE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T08:54:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T08:54:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82388954568380000,-96.74465279846594000)
Unique Key
500t000000mjr5SAAQ
21-00086305
Service Request Number: 21-00086305 • Address: 6700 TRAMMEL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00086305
Address
6700 TRAMMEL DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2021-01-28T13:42:40.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-28T13:42:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84616622499754000,-96.74544697140958000)
Unique Key
500t000000fe5CCAAY
21-00029445
Service Request Number: 21-00029445 • Address: 10646 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00029445
Address
10646 SYLVIA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-11T13:04:15.000
Updated Date
2023-06-09T02:45:09.000
Closed Date
2021-01-11T13:04:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83988107500587000,-96.68242447547425000)
Unique Key
500t000000ef4t0AAA
21-00068384
Service Request Number: 21-00068384 • Address: 3920 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00068384
Address
3920 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-22T13:58:24.000
Updated Date
2023-06-09T02:25:35.000
Closed Date
2021-01-22T13:58:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79294798375419600,-96.72539776061993000)
Unique Key
500t000000fboSnAAI
21-00643999
Service Request Number: 21-00643999 • Address: MATILDA ST & MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00643999
Address
MATILDA ST & MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T18:26:37.000
Updated Date
2023-06-09T00:37:53.000
Closed Date
2021-07-12T18:26:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84881320431992400,-96.76802407941537000)
Unique Key
500t000000o2MMgAAM
21-00278242
Service Request Number: 21-00278242 • Address: 6042 MARQUITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00278242
Address
6042 MARQUITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T12:49:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T12:49:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82596042980845400,-96.76275892507732000)
Unique Key
500t000000jDfqVAAS
21-00353088
Service Request Number: 21-00353088 • Address: 600 W DANIELDALE RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00353088
Address
600 W DANIELDALE RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T22:05:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T22:05:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63309920908410000,-96.83225367575417000)
Unique Key
500t000000khA6ZAAU
21-00075975
Service Request Number: 21-00075975 • Address: 9172 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075975
Address
9172 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T18:21:59.000
Updated Date
2023-06-09T02:39:39.000
Closed Date
2021-01-25T18:21:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88378251241296400,-96.73467853881353000)
Unique Key
500t000000fckdiAAA
21-00827864
Service Request Number: 21-00827864 • Address: 7405 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00827864
Address
7405 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T06:49:10.000
Updated Date
2023-06-09T00:26:37.000
Closed Date
2021-09-08T06:49:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64436142832142000,-96.95094206972935000)
Unique Key
500t000000qvDhjAAE
21-00117714
Service Request Number: 21-00117714 • Address: W PENTAGON PKWY & MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00117714
Address
W PENTAGON PKWY & MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T15:51:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-07T15:51:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69610567190459000,-96.84283722761997000)
Unique Key
500t000000gNQHWAA4
21-00295818
Service Request Number: 21-00295818 • Address: 1500 BELLEVIEW ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00295818
Address
1500 BELLEVIEW ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-02T13:51:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T13:51:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77137556453817000,-96.79170034828192000)
Unique Key
500t000000jv9eaAAA
21-00842035
Service Request Number: 21-00842035 • Address: 6236 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00842035
Address
6236 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T14:44:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T14:44:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81023995123221000,-96.75039128564102000)
Unique Key
500t000000qxHTHAA2
20-01035313
Service Request Number: 20-01035313 • Address: 2610 EXLINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01035313
Address
2610 EXLINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-15T14:10:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-15T14:10:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75643285802665600,-96.75888717551503000)
Unique Key
500t000000aTReqAAG
20-01049487
Service Request Number: 20-01049487 • Address: 8159 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01049487
Address
8159 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-10-20T15:54:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-20T15:54:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93668385084988000,-96.76530894496581000)
Unique Key
500t000000aUIgBAAW
21-00250610
Service Request Number: 21-00250610 • Address: 6070 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00250610
Address
6070 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-21T09:11:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-21T09:11:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73422744270174400,-96.75801304598903000)
Unique Key
500t000000jBBHKAA4
21-00798339
Service Request Number: 21-00798339 • Address: 12020 JUPITER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00798339
Address
12020 JUPITER RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T01:02:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T01:02:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85930417327224000,-96.68281518303365000)
Unique Key
500t000000qVunEAAS
21-00500590
Service Request Number: 21-00500590 • Address: 3031 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00500590
Address
3031 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T22:26:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T22:26:53.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73178433548509000,-96.87068657563613000)
Unique Key
500t000000miiPOAAY
21-00592521
Service Request Number: 21-00592521 • Address: 4900 WANDA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00592521
Address
4900 WANDA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T07:43:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-28T07:43:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75073519507943600,-96.75661832877200000)
Unique Key
500t000000lYzUyAAK
21-00476837
Service Request Number: 21-00476837 • Address: OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00476837
Address
OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T08:19:48.000
Updated Date
2023-06-09T00:55:17.000
Closed Date
2021-05-26T08:19:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91346921817786000,-96.75793320385729000)
Unique Key
500t000000mPHnAAAW
21-00084455
Service Request Number: 21-00084455 • Address: PROSPERITY AVE & STANLEY SMITH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00084455
Address
PROSPERITY AVE & STANLEY SMITH DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T18:40:16.000
Updated Date
2023-06-09T02:41:54.000
Closed Date
2021-01-27T18:40:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71159346704613600,-96.77799839105565000)
Unique Key
500t000000fdtalAAA
21-00461469
Service Request Number: 21-00461469 • Address: 1828 NAYLOR ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00461469
Address
1828 NAYLOR ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T15:35:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T15:35:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83192596527338000,-96.68721541966968000)
Unique Key
500t000000mCgBfAAK
21-00295953
Service Request Number: 21-00295953 • Address: 6646 HILLWOOD LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00295953
Address
6646 HILLWOOD LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed
Created Date
2021-04-02T14:13:38.000
Updated Date
2023-06-09T01:55:38.000
Closed Date
2021-04-02T14:13:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95823543024445000,-96.79545775415662000)
Unique Key
500t000000jvA6FAAU
20-01127533
Service Request Number: 20-01127533 • Address: 2015 VATICAN LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01127533
Address
2015 VATICAN LN, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-18T00:59:00.000
Status
Closed
Created Date
2020-11-16T18:37:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-16T18:37:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69387478950114000,-96.85257129000135000)
Unique Key
500t000000bmuDnAAI
21-00817624
Service Request Number: 21-00817624 • Address: 4401 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00817624
Address
4401 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-04T08:00:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-04T08:00:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80295627575172500,-96.78226036941057000)
Unique Key
500t000000qtiAjAAI
20-01195706
Service Request Number: 20-01195706 • Address: 422 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01195706
Address
422 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-28T13:30:41.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-28T13:30:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72764212711398000,-96.81776852321971000)
Unique Key
500t000000bNuvFAAS
21-00465347
Service Request Number: 21-00465347 • Address: KIRNWOOD DR & MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00465347
Address
KIRNWOOD DR & MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T09:02:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T09:02:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65410075951796600,-96.84112095330987000)
Unique Key
500t000000mMgV5AAK
21-00242553
Service Request Number: 21-00242553 • Address: BRIARWOOD LN & ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00242553
Address
BRIARWOOD LN & ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:09:03.000
Updated Date
2023-06-09T02:08:41.000
Closed Date
2021-03-18T12:09:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85619280512406000,-96.82527686200335000)
Unique Key
500t000000icssvAAA
21-00265006
Service Request Number: 21-00265006 • Address: 1672 COMMERCE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00265006
Address
1672 COMMERCE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:31:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:31:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78024253485687500,-96.79714744303456000)
Unique Key
500t000000jCVUNAA4
21-00195395
Service Request Number: 21-00195395 • Address: 6303 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00195395
Address
6303 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T16:07:19.000
Updated Date
2023-06-09T02:10:22.000
Closed Date
2021-03-03T16:07:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(33.00665719014385500,-96.79143169310646000)
Unique Key
500t000000hoB5MAAU
21-00261546
Service Request Number: 21-00261546 • Address: 5143 CLOVER HAVEN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00261546
Address
5143 CLOVER HAVEN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T10:34:05.000
Updated Date
2023-06-09T01:49:35.000
Closed Date
2021-03-24T10:34:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78810921159421000,-96.69037041619438000)
Unique Key
500t000000jCDLnAAO
21-00237089
Service Request Number: 21-00237089 • Address: 279 N AUGUSTA ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00237089
Address
279 N AUGUSTA ST, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T09:21:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T09:21:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80039287400853000,-96.75812817637357000)
Unique Key
500t000000icGa8AAE
21-00335470
Service Request Number: 21-00335470 • Address: FRANKFORD RD & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00335470
Address
FRANKFORD RD & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T09:07:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-15T09:07:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99764173708416000,-96.82953833920406000)
Unique Key
500t000000jyvumAAA
21-00070732
Service Request Number: 21-00070732 • Address: EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00070732
Address
EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T14:15:35.000
Updated Date
2023-06-09T02:38:17.000
Closed Date
2021-01-23T14:15:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82591998692361600,-96.87478879462529000)
Unique Key
500t000000fc53oAAA
21-00702616
Service Request Number: 21-00702616 • Address: 3510 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00702616
Address
3510 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed
Created Date
2021-07-30T03:44:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T03:44:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70164420948796000,-96.81578304639932000)
Unique Key
500t000000or463AAA
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