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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00021013
Service Request Number: 21-00021013 • Address: 700 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00021013
Address
700 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-08T07:17:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T07:17:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72450763281903000,-96.71766792218240000)
Unique Key
500t000000ee9IcAAI
21-00557477
Service Request Number: 21-00557477 • Address: 8116 MOBERLY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00557477
Address
8116 MOBERLY LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:29:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:29:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78244072229571000,-96.68205276237572000)
Unique Key
500t000000nNMRLAA4
21-00403843
Service Request Number: 21-00403843 • Address: FLORA ST & N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00403843
Address
FLORA ST & N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T15:27:03.000
Updated Date
2023-06-09T01:33:15.000
Closed Date
2021-05-05T15:27:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78889430650963000,-96.79883969797693000)
Unique Key
500t000000lc96WAAQ
21-00720216
Service Request Number: 21-00720216 • Address: 1180 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00720216
Address
1180 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:42:25.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-04T15:42:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73178444469071000,-96.64814536393857000)
Unique Key
500t000000pATmAAAW
21-00419422
Service Request Number: 21-00419422 • Address: 1251 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00419422
Address
1251 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T21:29:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T21:29:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75492909148657000,-96.89317385782492000)
Unique Key
500t000000ldxwcAAA
21-00244870
Service Request Number: 21-00244870 • Address: 12809 N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00244870
Address
12809 N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T22:21:22.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-18T22:21:22.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92214861191513000,-96.76520924591189000)
Unique Key
500t000000id6XjAAI
20-01216962
Service Request Number: 20-01216962 • Address: 2663 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01216962
Address
2663 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-18T20:42:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-18T20:42:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77591036761765000,-96.90490567143320000)
Unique Key
500t000000dHAC2AAO
21-00130294
Service Request Number: 21-00130294 • Address: 6300 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00130294
Address
6300 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-02-11T10:02:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-11T10:02:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82003685865514000,-96.75595130424162000)
Unique Key
500t000000gOjcZAAS
21-00761790
Service Request Number: 21-00761790 • Address: 7336 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00761790
Address
7336 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T14:55:15.000
Updated Date
2023-06-09T00:21:09.000
Closed Date
2021-08-17T14:55:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81129725644787000,-96.73022591850184000)
Unique Key
500t000000pwgmjAAA
20-01093911
Service Request Number: 20-01093911 • Address: 6000 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01093911
Address
6000 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T10:00:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T10:00:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70598218986866000,-96.92705877205347000)
Unique Key
500t000000bkfqsAAA
21-00081646
Service Request Number: 21-00081646 • Address: HILLCREST RD & CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00081646
Address
HILLCREST RD & CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-27T11:23:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-27T11:23:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96694025359546000,-96.78641061595422000)
Unique Key
500t000000fdVqJAAU
21-00528405
Service Request Number: 21-00528405 • Address: 2275 CROWN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00528405
Address
2275 CROWN RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T11:08:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T11:08:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90059020237219000,-96.90345415512142000)
Unique Key
500t000000mzEOhAAM
21-00670501
Service Request Number: 21-00670501 • Address: 7203 LOST CANYON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00670501
Address
7203 LOST CANYON DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-20T16:14:32.000
Updated Date
2023-06-09T00:45:20.000
Closed Date
2021-07-20T16:14:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64069446025363400,-96.94986250367077000)
Unique Key
500t000000oNF2PAAW
21-00478070
Service Request Number: 21-00478070 • Address: 8604 TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00478070
Address
8604 TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T14:22:22.000
Updated Date
2023-06-09T00:55:39.000
Closed Date
2021-05-26T14:22:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86708482471459500,-96.78950573733711000)
Unique Key
500t000000mPQg3AAG
21-00439405
Service Request Number: 21-00439405 • Address: 18679 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00439405
Address
18679 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-16T19:43:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-16T19:43:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00372931250230000,-96.83747202919696000)
Unique Key
500t000000m9hRXAAY
21-00372371
Service Request Number: 21-00372371 • Address: 1035 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00372371
Address
1035 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T10:08:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T10:08:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76733140247982600,-96.79266027612738000)
Unique Key
500t000000l93GRAAY
20-01036335
Service Request Number: 20-01036335 • Address: 10370 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01036335
Address
10370 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T17:01:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T17:01:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88733406968087500,-96.85600976368274000)
Unique Key
500t000000aTUVKAA4
21-00238202
Service Request Number: 21-00238202 • Address: 4110 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00238202
Address
4110 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T10:39:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T10:39:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82164377629552400,-96.80672331094390000)
Unique Key
500t000000icM7YAAU
21-00338477
Service Request Number: 21-00338477 • Address: 18036 WINDTOP LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00338477
Address
18036 WINDTOP LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:23:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-15T17:23:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99419989474904000,-96.83984050889164000)
Unique Key
500t000000jzByNAAU
21-00037507
Service Request Number: 21-00037507 • Address: 4800 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00037507
Address
4800 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-01-13T13:26:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-13T13:26:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85282198786589400,-96.72904643812427000)
Unique Key
500t000000efw01AAA
21-00832203
Service Request Number: 21-00832203 • Address: 1722 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00832203
Address
1722 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T15:25:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T15:25:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79575798530356000,-96.78928660215426000)
Unique Key
500t000000qvs99AAA
20-00994675
Service Request Number: 20-00994675 • Address: 11043 GRISSOM LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00994675
Address
11043 GRISSOM LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-04T04:57:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T04:57:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90004963070901000,-96.88696326166408000)
Unique Key
500t000000ZlIqTAAV
21-00799588
Service Request Number: 21-00799588 • Address: 1300 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00799588
Address
1300 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-30T11:07:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T11:07:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73155069277316000,-96.85155076781335000)
Unique Key
500t000000qW6mVAAS
21-00677468
Service Request Number: 21-00677468 • Address: 6304 HICKORY HILL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00677468
Address
6304 HICKORY HILL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T13:28:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T13:28:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96153677470239000,-96.79759713247034000)
Unique Key
500t000000onWEPAA2
21-00391717
Service Request Number: 21-00391717 • Address: 111 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391717
Address
111 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:43:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:43:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78944942288214000,-96.82409666840225000)
Unique Key
500t000000lBc1pAAC
21-00193424
Service Request Number: 21-00193424 • Address: 551 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00193424
Address
551 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T09:25:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T09:25:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78484311693398000,-96.79690970539237000)
Unique Key
500t000000ho0x5AAA
21-00740289
Service Request Number: 21-00740289 • Address: BUSHIRE DR & ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00740289
Address
BUSHIRE DR & ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T20:25:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-10T20:25:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89501473598694000,-96.83333986887958000)
Unique Key
500t000000pYNCuAAO
21-00727436
Service Request Number: 21-00727436 • Address: 5574 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00727436
Address
5574 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T12:13:13.000
Updated Date
2023-06-09T00:45:49.000
Closed Date
2021-07-21T12:13:13.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83638376432559600,-96.77234694112360000)
Unique Key
500t000000pBUhaAAG
21-00703394
Service Request Number: 21-00703394 • Address: 3905 DICKASON AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00703394
Address
3905 DICKASON AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-07-30T09:51:45.000
Updated Date
2023-06-09T00:42:57.000
Closed Date
2021-07-30T09:51:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80910956258168000,-96.81056383511262000)
Unique Key
500t000000orAvwAAE
21-00613971
Service Request Number: 21-00613971 • Address: 10539 CHESTERTON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00613971
Address
10539 CHESTERTON DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T15:27:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T15:27:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88127705855726000,-96.70387906323917000)
Unique Key
500t000000lbaiHAAQ
21-00365742
Service Request Number: 21-00365742 • Address: 13624 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00365742
Address
13624 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-25T00:54:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T00:54:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69959548464145000,-96.60262608646596000)
Unique Key
500t000000kixS3AAI
21-00751043
Service Request Number: 21-00751043 • Address: 1400 SULLIVAN DR, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00751043
Address
1400 SULLIVAN DR, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-13T14:38:24.000
Updated Date
2023-06-09T00:24:11.000
Closed Date
2021-08-13T14:38:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77004698483735000,-96.79136171812665000)
Unique Key
500t000000pa5FtAAI
21-00184451
Service Request Number: 21-00184451 • Address: 2606 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00184451
Address
2606 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-01T20:05:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-01T20:05:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81322101048381000,-96.69699303846865000)
Unique Key
500t000000hmzRMAAY
21-00117087
Service Request Number: 21-00117087 • Address: 801 N COLLETT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00117087
Address
801 N COLLETT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-07T12:45:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-07T12:45:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80107908314170000,-96.76722342396025000)
Unique Key
500t000000gNLDLAA4
21-00693746
Service Request Number: 21-00693746 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00693746
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T16:33:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T16:33:08.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88002501293116000,-96.78682145774934000)
Unique Key
500t000000opkV9AAI
21-00427130
Service Request Number: 21-00427130 • Address: 2328 BABALOS LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00427130
Address
2328 BABALOS LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T15:28:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T15:28:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80832411217263500,-96.67531668458363000)
Unique Key
500t000000letuaAAA
21-00461552
Service Request Number: 21-00461552 • Address: 7451 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00461552
Address
7451 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T15:50:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T15:50:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72631337159321400,-96.69409477527900000)
Unique Key
500t000000mCgjXAAS
21-00643547
Service Request Number: 21-00643547 • Address: 10124 WOODLOT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00643547
Address
10124 WOODLOT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T16:25:45.000
Updated Date
2023-06-09T00:37:49.000
Closed Date
2021-07-12T16:25:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72837228598290000,-96.64909017262060000)
Unique Key
500t000000o2IcNAAU
21-00665652
Service Request Number: 21-00665652 • Address: 2633 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00665652
Address
2633 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T14:55:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T14:55:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76547596699272000,-96.76803445638792000)
Unique Key
500t000000oMYiWAAW
20-01248285
Service Request Number: 20-01248285 • Address: 200 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01248285
Address
200 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T17:32:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T17:32:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78522460296064600,-96.77442022493163000)
Unique Key
500t000000dzs1dAAA
21-00669451
Service Request Number: 21-00669451 • Address: HERMOSA DR & FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00669451
Address
HERMOSA DR & FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T13:45:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T13:45:13.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83744475002633000,-96.68982991999995000)
Unique Key
500t000000oN6YfAAK
21-00214694
Service Request Number: 21-00214694 • Address: 3352 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00214694
Address
3352 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T12:50:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T12:50:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88623900076960600,-96.86524378478848000)
Unique Key
500t000000ia9nsAAA
21-00327058
Service Request Number: 21-00327058 • Address: HARMONY LN & SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00327058
Address
HARMONY LN & SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-04-13T06:30:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-13T06:30:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67333544392787600,-96.80147373188018000)
Unique Key
500t000000jy3WpAAI
21-00378027
Service Request Number: 21-00378027 • Address: 3217 GALAHAD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00378027
Address
3217 GALAHAD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-28T13:47:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T13:47:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89056619007253000,-96.86936437307483000)
Unique Key
500t000000l9lX8AAI
21-00360543
Service Request Number: 21-00360543 • Address: 6502 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00360543
Address
6502 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T18:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T18:28:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96911178969890000,-96.79528714033135000)
Unique Key
500t000000kiHg9AAE
21-00847189
Service Request Number: 21-00847189 • Address: 505 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847189
Address
505 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T18:00:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T18:00:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74736878068615000,-96.83033878527371000)
Unique Key
500t000000rIzccAAC
21-00841577
Service Request Number: 21-00841577 • Address: 6262 GODFREY AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00841577
Address
6262 GODFREY AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T13:39:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T13:39:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72801063185417000,-96.71340727454809000)
Unique Key
500t000000qxEA6AAM
20-01145003
Service Request Number: 20-01145003 • Address: 2433 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01145003
Address
2433 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-22T16:39:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-22T16:39:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80578031379320000,-96.78561110735266000)
Unique Key
500t000000cYOT9AAO
21-00753952
Service Request Number: 21-00753952 • Address: 527 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00753952
Address
527 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-15T14:58:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-15T14:58:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74901870472707000,-96.87433503451717000)
Unique Key
500t000000paV18AAE
21-00783730
Service Request Number: 21-00783730 • Address: 5716 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00783730
Address
5716 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T15:19:11.000
Updated Date
2023-06-09T00:29:27.000
Closed Date
2021-08-24T15:19:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89218999219724000,-96.80757009663847000)
Unique Key
500t000000q03Q0AAI
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