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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00823493
Service Request Number: 21-00823493 • Address: 9209 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00823493
Address
9209 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-07T13:16:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T13:16:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71975703080356000,-96.66261651187420000)
Unique Key
500t000000quYbMAAU
21-00402202
Service Request Number: 21-00402202 • Address: S LEDBETTER DR & MARGEWOOD DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00402202
Address
S LEDBETTER DR & MARGEWOOD DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T13:56:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T13:56:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70144916527452500,-96.92562603445798000)
Unique Key
500t000000lbySOAAY
21-00846436
Service Request Number: 21-00846436 • Address: 2400 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00846436
Address
2400 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-09-14T15:27:50.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-14T15:27:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76929139755006000,-96.78085745846863000)
Unique Key
500t000000rIuEwAAK
21-00076283
Service Request Number: 21-00076283 • Address: 11920 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00076283
Address
11920 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T19:15:43.000
Updated Date
2023-06-09T02:39:39.000
Closed Date
2021-01-25T19:15:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91157225006508500,-96.81831360875533000)
Unique Key
500t000000fcoXMAAY
21-00774375
Service Request Number: 21-00774375 • Address: FERGUSON RD & HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00774375
Address
FERGUSON RD & HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:31:30.000
Updated Date
2023-06-09T00:18:02.000
Closed Date
2021-08-20T14:31:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80185127606138500,-96.71398378001427000)
Unique Key
500t000000pyXbSAAU
21-00884470
Service Request Number: 21-00884470 • Address: 5200 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00884470
Address
5200 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-09-29T14:34:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-29T14:34:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89470649292611000,-96.81794656930951000)
Unique Key
500t000000rl6uJAAQ
21-00462381
Service Request Number: 21-00462381 • Address: 3417 KEYRIDGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00462381
Address
3417 KEYRIDGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T14:49:38.000
Updated Date
2023-06-09T00:58:07.000
Closed Date
2021-05-21T14:49:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68329047396968400,-96.76348967535908000)
Unique Key
500t000000mD6ZiAAK
21-00193248
Service Request Number: 21-00193248 • Address: 3400 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00193248
Address
3400 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-04T08:05:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-04T08:05:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75780168846359000,-96.77536615745392000)
Unique Key
500t000000hnyxpAAA
21-00634705
Service Request Number: 21-00634705 • Address: 3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00634705
Address
3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-09T10:43:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T10:43:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71259159802565000,-96.95130798053694000)
Unique Key
500t000000o110ZAAQ
20-01239312
Service Request Number: 20-01239312 • Address: 10525 DUNAWAY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01239312
Address
10525 DUNAWAY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T16:50:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-28T16:50:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83874345902600600,-96.66765698535546000)
Unique Key
500t000000dz3uOAAQ
21-00399161
Service Request Number: 21-00399161 • Address: 2622 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00399161
Address
2622 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T20:16:52.000
Updated Date
2023-06-09T01:32:41.000
Closed Date
2021-05-04T20:16:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85451240171708000,-96.66927143469971000)
Unique Key
500t000000lCS8qAAG
20-01057638
Service Request Number: 20-01057638 • Address: 1674 SAN JACINTO ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01057638
Address
1674 SAN JACINTO ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T13:03:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-22T13:03:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78488787599298000,-96.80045516242193000)
Unique Key
500t000000aUmZUAA0
20-01189564
Service Request Number: 20-01189564 • Address: KRISTEN DR & VETERANS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01189564
Address
KRISTEN DR & VETERANS DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T10:10:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T10:10:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.69231799585059400,-96.78148998498851000)
Unique Key
500t000000bNCcCAAW
20-01229196
Service Request Number: 20-01229196 • Address: 6431 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01229196
Address
6431 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-23T10:48:39.000
Updated Date
2023-06-09T03:00:39.000
Closed Date
2020-12-23T10:48:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88126543557659000,-96.79546707462234000)
Unique Key
500t000000dyGfUAAU
21-00043268
Service Request Number: 21-00043268 • Address: 6515 GREENWICH LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00043268
Address
6515 GREENWICH LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-14T23:35:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-14T23:35:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91166886620149500,-96.79440443477364000)
Unique Key
500t000000egaGAAAY
21-00671146
Service Request Number: 21-00671146 • Address: 7880 RIVERFALL DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00671146
Address
7880 RIVERFALL DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T00:53:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T00:53:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89018745679905000,-96.77219281551591000)
Unique Key
500t000000oNMgCAAW
21-00819462
Service Request Number: 21-00819462 • Address: 6142 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00819462
Address
6142 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-05T12:02:18.000
Updated Date
2023-06-09T00:23:57.000
Closed Date
2021-09-05T12:02:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82428862342240400,-96.75977124566131000)
Unique Key
500t000000qtxynAAA
21-00749524
Service Request Number: 21-00749524 • Address: 2554 POINCIANA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00749524
Address
2554 POINCIANA PL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T11:38:03.000
Updated Date
2023-06-09T00:17:26.000
Closed Date
2021-08-13T11:38:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79206978552697000,-96.86334634439007000)
Unique Key
500t000000pZrIiAAK
21-00458679
Service Request Number: 21-00458679 • Address: 235 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00458679
Address
235 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T08:51:03.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-21T08:51:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71774033021000000,-96.82535865701742000)
Unique Key
500t000000mCNQgAAO
20-01029972
Service Request Number: 20-01029972 • Address: 1616 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01029972
Address
1616 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T11:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T11:23:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75131905812193000,-96.76743338362076000)
Unique Key
500t000000aT9UGAA0
21-00653548
Service Request Number: 21-00653548 • Address: 634 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00653548
Address
634 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-15T09:25:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T09:25:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77615682924037000,-96.79798183998620000)
Unique Key
500t000000oKbyKAAS
21-00085841
Service Request Number: 21-00085841 • Address: 11110 RIDGEMEADOW DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00085841
Address
11110 RIDGEMEADOW DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-28T10:25:53.000
Updated Date
2023-06-09T02:42:13.000
Closed Date
2021-01-28T10:25:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85843554584742000,-96.69259444683527000)
Unique Key
500t000000fe2HBAAY
21-00176098
Service Request Number: 21-00176098 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00176098
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T13:41:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:41:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91813798743514500,-96.76788823668286000)
Unique Key
500t000000hm2xRAAQ
21-00567401
Service Request Number: 21-00567401 • Address: 3168 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00567401
Address
3168 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-19T11:10:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T11:10:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79318800384907000,-96.78960342031381000)
Unique Key
500t000000nOOLrAAO
21-00103372
Service Request Number: 21-00103372 • Address: 2305 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00103372
Address
2305 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T08:16:53.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-02-03T08:16:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80825523647590000,-96.70550775169790000)
Unique Key
500t000000gM0wTAAS
20-01052087
Service Request Number: 20-01052087 • Address: 4836 DOVE CREEK WAY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01052087
Address
4836 DOVE CREEK WAY, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-21T11:41:04.000
Updated Date
2023-06-09T03:41:47.000
Closed Date
2020-10-21T11:41:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68587094286951400,-96.85014625662386000)
Unique Key
500t000000aUTo3AAG
21-00188582
Service Request Number: 21-00188582 • Address: 6646 ORANGEWOOD DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00188582
Address
6646 ORANGEWOOD DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-02T16:00:25.000
Updated Date
2023-06-09T02:09:41.000
Closed Date
2021-03-02T16:00:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95741879799151500,-96.79566432421223000)
Unique Key
500t000000hnVVAAA2
21-00680500
Service Request Number: 21-00680500 • Address: 5649 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00680500
Address
5649 AMESBURY DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T10:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T10:28:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85655606915444000,-96.76566855629358000)
Unique Key
500t000000onwIsAAI
20-01181726
Service Request Number: 20-01181726 • Address: LONGRIDGE DR & LARCHWAY DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01181726
Address
LONGRIDGE DR & LARCHWAY DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-12-06T14:32:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-06T14:32:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65887212018639500,-96.82879054800695000)
Unique Key
500t000000bMHQyAAO
20-01039840
Service Request Number: 20-01039840 • Address: WEBB CHAPEL RD & FOREST LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01039840
Address
WEBB CHAPEL RD & FOREST LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-17T23:59:00.000
Status
Closed
Created Date
2020-10-16T17:30:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-16T17:30:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90980803829505400,-96.87268229968518000)
Unique Key
500t000000aThNNAA0
21-00389213
Service Request Number: 21-00389213 • Address: 4015 MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00389213
Address
4015 MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-02T10:57:11.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-02T10:57:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69600896050416000,-96.84313306500339000)
Unique Key
500t000000lBGuiAAG
21-00169862
Service Request Number: 21-00169862 • Address: 5015 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00169862
Address
5015 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-24T17:46:23.000
Updated Date
2023-06-09T02:16:42.000
Closed Date
2021-02-24T17:46:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85624485128779000,-96.82506313099361000)
Unique Key
500t000000hlLw8AAE
20-01159158
Service Request Number: 20-01159158 • Address: GREENVILLE AVE & FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01159158
Address
GREENVILLE AVE & FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-29T00:59:00.000
Status
Closed
Created Date
2020-11-27T14:33:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-27T14:33:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90907254783693000,-96.74703496195562000)
Unique Key
500t000000cZUYkAAO
21-00565751
Service Request Number: 21-00565751 • Address: 8609 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00565751
Address
8609 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T17:38:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-18T17:38:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85587050896265000,-96.84587370545873000)
Unique Key
500t000000nOFaMAAW
21-00203579
Service Request Number: 21-00203579 • Address: 4500 MEEK ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00203579
Address
4500 MEEK ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T04:03:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T04:03:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71473395283424400,-96.74981923310670000)
Unique Key
500t000000horZyAAI
21-00587942
Service Request Number: 21-00587942 • Address: 5000 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00587942
Address
5000 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T14:24:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T14:24:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81645056740765000,-96.78662323132124000)
Unique Key
500t000000nQjNxAAK
21-00645499
Service Request Number: 21-00645499 • Address: 2007 MAYFLOWER DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00645499
Address
2007 MAYFLOWER DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T10:03:45.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T10:03:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75839755478536000,-96.85464502386145000)
Unique Key
500t000000o2bdRAAQ
20-01135730
Service Request Number: 20-01135730 • Address: 6700 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01135730
Address
6700 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-19T04:38:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-19T04:38:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.81632798674737500,-96.74655359514253000)
Unique Key
500t000000cXj0GAAS
21-00037555
Service Request Number: 21-00037555 • Address: 2538 LARRY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00037555
Address
2538 LARRY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-13T11:32:01.000
Updated Date
2023-06-09T02:55:31.000
Closed Date
2021-01-13T11:32:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82356850757373000,-96.67191378986799000)
Unique Key
500t000000efwqAAAQ
21-00473394
Service Request Number: 21-00473394 • Address: 10225 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00473394
Address
10225 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-25T19:33:28.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-25T19:33:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85737917619150000,-96.70720948310806000)
Unique Key
500t000000mOaZrAAK
21-00591565
Service Request Number: 21-00591565 • Address: LINDELL AVE & HUBERT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00591565
Address
LINDELL AVE & HUBERT ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T12:06:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T12:06:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80892977856592600,-96.76691191603932000)
Unique Key
500t000000lYooXAAS
21-00616466
Service Request Number: 21-00616466 • Address: 12748 DREXELWOOD DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00616466
Address
12748 DREXELWOOD DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T17:27:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T17:27:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92274601407835000,-96.82514016444111000)
Unique Key
500t000000lbpqcAAA
21-00280665
Service Request Number: 21-00280665 • Address: 106 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00280665
Address
106 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-29T21:24:14.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-29T21:24:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77517915094316000,-96.82114474016117000)
Unique Key
500t000000jDsEtAAK
21-00208860
Service Request Number: 21-00208860 • Address: 4911 WANDA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00208860
Address
4911 WANDA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-08T19:30:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T19:30:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75019405035985000,-96.75628733762510000)
Unique Key
500t000000iZYeEAAW
20-01198470
Service Request Number: 20-01198470 • Address: 8690 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01198470
Address
8690 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T19:12:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T19:12:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89327760768551000,-96.75277377261482000)
Unique Key
500t000000bO9wvAAC
20-01164331
Service Request Number: 20-01164331 • Address: 616 SCHOOLDELL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01164331
Address
616 SCHOOLDELL DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:31:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:31:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73977793080720000,-96.87390806098408000)
Unique Key
500t000000ca1eVAAQ
21-00788834
Service Request Number: 21-00788834 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00788834
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T06:04:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-26T06:04:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73415235061467000,-96.64844607833750000)
Unique Key
500t000000qUFZWAA4
21-00201752
Service Request Number: 21-00201752 • Address: 18604 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00201752
Address
18604 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-05T18:31:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-05T18:31:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00238321784554000,-96.83925878035132000)
Unique Key
500t000000hohiuAAA
21-00039464
Service Request Number: 21-00039464 • Address: 500 MARTINIQUE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00039464
Address
500 MARTINIQUE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-13T17:45:50.000
Updated Date
2023-06-09T02:56:08.000
Closed Date
2021-01-13T17:45:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.80213811820538000,-96.74901151393122000)
Unique Key
500t000000eg9utAAA
21-00352812
Service Request Number: 21-00352812 • Address: 6923 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00352812
Address
6923 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T17:41:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T17:41:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91001676234481000,-96.78601761453417000)
Unique Key
500t000000kh5dsAAA
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