Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-01044749
Service Request Number: 20-01044749 • Address: 2702 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01044749
Address
2702 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-19T11:26:18.000
Updated Date
2023-06-09T03:35:40.000
Closed Date
2020-10-19T11:26:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72628942700265500,-96.86400088494129000)
Unique Key
500t000000aU0OKAA0
21-00479684
Service Request Number: 21-00479684 • Address: 3724 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00479684
Address
3724 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T10:39:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T10:39:22.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66533676900346000,-96.76039792658435000)
Unique Key
500t000000mPcbTAAS
21-00392507
Service Request Number: 21-00392507 • Address: 8800 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00392507
Address
8800 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T13:47:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T13:47:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72717746611258000,-96.66816945055356000)
Unique Key
500t000000lBigdAAC
21-00636193
Service Request Number: 21-00636193 • Address: E R L THORNTON FWY WB & S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00636193
Address
E R L THORNTON FWY WB & S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed
Created Date
2021-07-09T15:19:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-09T15:19:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78599413690539400,-96.76760525849488000)
Unique Key
500t000000o1DBfAAM
21-00426729
Service Request Number: 21-00426729 • Address: 4828 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00426729
Address
4828 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T14:32:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T14:32:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78186519458123000,-96.70585580689347000)
Unique Key
500t000000lerQgAAI
21-00884358
Service Request Number: 21-00884358 • Address: 4800 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00884358
Address
4800 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T13:44:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-29T13:44:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.79289993382897000,-96.71407383835489000)
Unique Key
500t000000rl4xlAAA
21-00509104
Service Request Number: 21-00509104 • Address: 3500 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00509104
Address
3500 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-04T21:40:55.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-04T21:40:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01153991094780000,-96.85827000238392000)
Unique Key
500t000000mjfYKAAY
21-00757572
Service Request Number: 21-00757572 • Address: 4014 CEDAR ELM LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00757572
Address
4014 CEDAR ELM LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-16T16:09:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T16:09:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78989599078204000,-96.86203474557755000)
Unique Key
500t000000pb2lOAAQ
21-00609496
Service Request Number: 21-00609496 • Address: 10824 ST MICHAELS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00609496
Address
10824 ST MICHAELS DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T14:54:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T14:54:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89581727379985000,-96.77934618488759000)
Unique Key
500t000000lb5fOAAQ
20-01164509
Service Request Number: 20-01164509 • Address: 10321 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01164509
Address
10321 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:56:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:56:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73999506435324500,-96.64696312994954000)
Unique Key
500t000000ca2YOAAY
21-00414832
Service Request Number: 21-00414832 • Address: 13827 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00414832
Address
13827 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-09T19:36:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-09T19:36:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93752841998335000,-96.77595536297046000)
Unique Key
500t000000ldPACAA2
21-00871678
Service Request Number: 21-00871678 • Address: 2784 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00871678
Address
2784 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-22T17:42:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T17:42:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86627420632236600,-96.87984136431864000)
Unique Key
500t000000riFqvAAE
21-00486297
Service Request Number: 21-00486297 • Address: 100 N TRUNK AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00486297
Address
100 N TRUNK AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T19:48:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T19:48:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78534247582367000,-96.77694866629203000)
Unique Key
500t000000mh77TAAQ
21-00403710
Service Request Number: 21-00403710 • Address: 1103 PARKVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00403710
Address
1103 PARKVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:12:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T18:12:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79567868880833000,-96.74666080551734000)
Unique Key
500t000000lc7JsAAI
21-00508114
Service Request Number: 21-00508114 • Address: 3215 NAVAJO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00508114
Address
3215 NAVAJO DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T13:05:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T13:05:49.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70707657162082000,-96.84313786968633000)
Unique Key
500t000000mjZWTAA2
21-00639017
Service Request Number: 21-00639017 • Address: N WALTON WALKER BLVD SB & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00639017
Address
N WALTON WALKER BLVD SB & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-07-11T09:58:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-11T09:58:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77863259007090000,-96.91722690464916000)
Unique Key
500t000000o1fFiAAI
21-00628407
Service Request Number: 21-00628407 • Address: 14311 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00628407
Address
14311 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T16:10:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T16:10:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68420964534199000,-96.57451512772228000)
Unique Key
500t000000o09EKAAY
21-00174953
Service Request Number: 21-00174953 • Address: N HALL ST & LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00174953
Address
N HALL ST & LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed
Created Date
2021-02-26T10:33:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-26T10:33:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79212656286073000,-96.78516585945795000)
Unique Key
500t000000hlwDkAAI
20-01176112
Service Request Number: 20-01176112 • Address: CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01176112
Address
CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-12-03T18:33:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-03T18:33:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83239299807597000,-96.83904332029440000)
Unique Key
500t000000cbGhhAAE
21-00577264
Service Request Number: 21-00577264 • Address: 2700 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00577264
Address
2700 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:18:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-23T11:18:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66193525080977000,-96.86232916670883000)
Unique Key
500t000000nPVZ7AAO
20-01037860
Service Request Number: 20-01037860 • Address: FOREST LN & ROSSER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01037860
Address
FOREST LN & ROSSER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-15T14:44:55.000
Updated Date
2023-06-09T03:33:12.000
Closed Date
2020-10-15T14:44:55.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.90948535202538500,-96.84686648414355000)
Unique Key
500t000000aTcc7AAC
21-00216496
Service Request Number: 21-00216496 • Address: 7929 BROOKRIVER DR, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
21-00216496
Address
7929 BROOKRIVER DR, DALLAS, TX, 75247
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T17:43:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T17:43:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81895496430263400,-96.86531437101954000)
Unique Key
500t000000iaKjwAAE
21-00378316
Service Request Number: 21-00378316 • Address: 7671 QUERIDA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00378316
Address
7671 QUERIDA LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-04-28T14:39:34.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-28T14:39:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96966884237876000,-96.77618906827814000)
Unique Key
500t000000l9nyzAAA
20-01234111
Service Request Number: 20-01234111 • Address: 3823 CALCULUS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01234111
Address
3823 CALCULUS DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2020-12-26T11:29:59.000
Updated Date
2023-06-09T03:02:27.000
Closed Date
2020-12-26T11:29:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91781120850013000,-96.84929391377003000)
Unique Key
500t000000dyZVIAA2
21-00668431
Service Request Number: 21-00668431 • Address: 8431 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00668431
Address
8431 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-19T17:16:33.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-19T17:16:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85421287553068000,-96.84018536932666000)
Unique Key
500t000000oMxHQAA0
21-00156257
Service Request Number: 21-00156257 • Address: 10300 GARDNER RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00156257
Address
10300 GARDNER RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-21T10:47:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-21T10:47:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86305900182481600,-96.90289675632296000)
Unique Key
500t000000hCH1FAAW
21-00380173
Service Request Number: 21-00380173 • Address: 6615 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00380173
Address
6615 PEMBERTON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-29T09:09:20.000
Updated Date
2023-06-09T01:41:28.000
Closed Date
2021-04-29T09:09:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89164830864753000,-96.79114550690805000)
Unique Key
500t000000lA6r7AAC
21-00637635
Service Request Number: 21-00637635 • Address: 2053 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00637635
Address
2053 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-10T10:27:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-10T10:27:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78823053566234000,-96.80293594211408000)
Unique Key
500t000000o1UO9AAM
21-00357108
Service Request Number: 21-00357108 • Address: 4000 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00357108
Address
4000 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-20T22:19:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T22:19:45.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77708595740682000,-96.71742274832252000)
Unique Key
500t000000khpdeAAA
21-00276143
Service Request Number: 21-00276143 • Address: 228 LANDIS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00276143
Address
228 LANDIS ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T08:13:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T08:13:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74634461669723000,-96.80635149875097000)
Unique Key
500t000000jDV5GAAW
21-00679933
Service Request Number: 21-00679933 • Address: 10093 CASCADE FALLS AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00679933
Address
10093 CASCADE FALLS AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T09:03:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T09:03:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88465444560201000,-96.77385506835176000)
Unique Key
500t000000onsOBAAY
21-00043125
Service Request Number: 21-00043125 • Address: 5700 FOREST PARK RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00043125
Address
5700 FOREST PARK RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-14T20:31:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-14T20:31:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81889742303834000,-96.83943449193119000)
Unique Key
500t000000egYojAAE
21-00434332
Service Request Number: 21-00434332 • Address: 10800 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00434332
Address
10800 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T11:49:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T11:49:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84400554660046400,-96.67875335071747000)
Unique Key
500t000000lfjV1AAI
21-00077512
Service Request Number: 21-00077512 • Address: 1522 OAKLEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00077512
Address
1522 OAKLEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:44:49.000
Updated Date
2023-06-09T02:40:02.000
Closed Date
2021-01-26T11:44:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70686213179142500,-96.80258838234190000)
Unique Key
500t000000fczAKAAY
21-00274073
Service Request Number: 21-00274073 • Address: 10537 ROYALWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00274073
Address
10537 ROYALWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-27T12:09:56.000
Updated Date
2023-06-09T02:04:01.000
Closed Date
2021-03-27T12:09:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88375558103021000,-96.70323272468940000)
Unique Key
500t000000jDGXGAA4
21-00565893
Service Request Number: 21-00565893 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00565893
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T08:05:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T08:05:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99764173708416000,-96.82953833920406000)
Unique Key
500t000000nOGmwAAG
21-00884434
Service Request Number: 21-00884434 • Address: 17900 CAMPBELL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00884434
Address
17900 CAMPBELL RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T14:19:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T14:19:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99532433184284500,-96.80568157045494000)
Unique Key
500t000000rl6L0AAI
21-00652814
Service Request Number: 21-00652814 • Address: 7345 ROCKHURST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00652814
Address
7345 ROCKHURST DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T20:43:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T20:43:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84910672011958600,-96.73980148647648000)
Unique Key
500t000000oKPuzAAG
21-00320902
Service Request Number: 21-00320902 • Address: 1401 FIREBIRD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00320902
Address
1401 FIREBIRD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-10T12:20:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-10T12:20:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66351464839305400,-96.79882922982084000)
Unique Key
500t000000jxNsSAAU
21-00609391
Service Request Number: 21-00609391 • Address: SKILLMAN ST & MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00609391
Address
SKILLMAN ST & MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-01T14:39:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-01T14:39:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82989971723212000,-96.76155439399325000)
Unique Key
500t000000lb4ojAAA
21-00444106
Service Request Number: 21-00444106 • Address: 11040 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00444106
Address
11040 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T13:30:21.000
Updated Date
2023-06-09T00:56:39.000
Closed Date
2021-05-17T13:30:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85488011945932400,-96.69133339786464000)
Unique Key
500t000000mAEykAAG
21-00745333
Service Request Number: 21-00745333 • Address: 1849 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00745333
Address
1849 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-12T10:20:27.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-12T10:20:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70505092808673500,-96.79893778379106000)
Unique Key
500t000000pZCuJAAW
21-00389542
Service Request Number: 21-00389542 • Address: MARVIN D LOVE FWY SB & W WHEATLAND RD, DALLAS, TX, 75137 • City Council District: 8
Service Request Number
21-00389542
Address
MARVIN D LOVE FWY SB & W WHEATLAND RD, DALLAS, TX, 75137
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-05-02T14:47:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-02T14:47:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64763982291070500,-96.88471592916515000)
Unique Key
500t000000lBJnrAAG
21-00619629
Service Request Number: 21-00619629 • Address: 2810 LACLEDE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00619629
Address
2810 LACLEDE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T16:10:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T16:10:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80046265639692400,-96.80241252128181000)
Unique Key
500t000000nz0oaAAA
21-00666868
Service Request Number: 21-00666868 • Address: 3822 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00666868
Address
3822 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-19T14:36:39.000
Updated Date
2023-06-09T00:44:32.000
Closed Date
2021-07-19T14:36:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72328950378527400,-96.88237369034111000)
Unique Key
500t000000oMilIAAS
21-00390527
Service Request Number: 21-00390527 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00390527
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-01T14:06:00.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-01T14:06:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72035806953975000,-96.85709177877650000)
Unique Key
500t000000lBTNqAAO
20-01120146
Service Request Number: 20-01120146 • Address: SINGLETON BLVD & BORGER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01120146
Address
SINGLETON BLVD & BORGER ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed
Created Date
2020-11-13T15:05:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-13T15:05:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77852792279078000,-96.84208368062666000)
Unique Key
500t000000bmL94AAE
21-00511337
Service Request Number: 21-00511337 • Address: S FRANKLIN ST & W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00511337
Address
S FRANKLIN ST & W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-06T10:03:43.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-06T10:03:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72036488696741000,-96.85919769641079000)
Unique Key
500t000000mjrhRAAQ
21-00098907
Service Request Number: 21-00098907 • Address: 2500 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00098907
Address
2500 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T09:17:46.000
Updated Date
2023-06-09T02:32:07.000
Closed Date
2021-02-02T09:17:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76529370590392000,-96.77088163706118000)
Unique Key
500t000000gLWFzAAO
21-00005679
Service Request Number: 21-00005679 • Address: 7425 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00005679
Address
7425 LA VISTA DR, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T13:17:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T13:17:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80731634035548000,-96.73160176502857000)
Unique Key
500t000000e0lokAAA
DFW Data AI • Dallas-Fort Worth public-data exploration interface