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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00592237
Service Request Number: 21-00592237 • Address: 3900 N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00592237
Address
3900 N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-27T16:06:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-27T16:06:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78956070005743600,-96.85623977058577000)
Unique Key
500t000000lYvFyAAK
21-00793447
Service Request Number: 21-00793447 • Address: 378 MAIN ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00793447
Address
378 MAIN ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-08-27T11:18:57.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-27T11:18:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77830446783262600,-96.80964495558642000)
Unique Key
500t000000qV9utAAC
21-00594742
Service Request Number: 21-00594742 • Address: 4696 CLOVER HAVEN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00594742
Address
4696 CLOVER HAVEN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T13:01:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T13:01:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78676584118521500,-96.67667687201981000)
Unique Key
500t000000lZFs2AAG
21-00283682
Service Request Number: 21-00283682 • Address: 5600 RAILROAD AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00283682
Address
5600 RAILROAD AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-03-30T14:36:51.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-30T14:36:51.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74689159730072400,-96.75033507605255000)
Unique Key
500t000000jE8X9AAK
21-00460743
Service Request Number: 21-00460743 • Address: 11784 EASTERN AVE, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00460743
Address
11784 EASTERN AVE, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-05-21T13:58:54.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-21T13:58:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90931984482311600,-96.81481344238976000)
Unique Key
500t000000mCZoQAAW
21-00588195
Service Request Number: 21-00588195 • Address: 3206 DARBYSHIRE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00588195
Address
3206 DARBYSHIRE DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T14:56:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T14:56:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88856767172451000,-96.86961361647853000)
Unique Key
500t000000nQkvoAAC
20-01196280
Service Request Number: 20-01196280 • Address: 8614 TRITON LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01196280
Address
8614 TRITON LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-11T10:40:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T10:40:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75367027486472400,-96.67355930805180000)
Unique Key
500t000000bNyD6AAK
21-00784649
Service Request Number: 21-00784649 • Address: TI BLVD & MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00784649
Address
TI BLVD & MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-24T20:04:38.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-24T20:04:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91802854830620000,-96.75327596372776000)
Unique Key
500t000000q0C76AAE
21-00105287
Service Request Number: 21-00105287 • Address: 4710 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00105287
Address
4710 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2021-02-03T15:11:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-03T15:11:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79534321281772000,-96.76800113116100000)
Unique Key
500t000000gMCOiAAO
21-00579171
Service Request Number: 21-00579171 • Address: 2818 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00579171
Address
2818 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T22:33:06.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-22T22:33:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82848158748859000,-96.66629842036400000)
Unique Key
500t000000nPjaoAAC
21-00085331
Service Request Number: 21-00085331 • Address: 1804 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00085331
Address
1804 HIGHLAND RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T11:15:08.000
Updated Date
2023-06-09T02:42:17.000
Closed Date
2021-01-28T11:15:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80567629384939000,-96.71853678342747000)
Unique Key
500t000000fdzHKAAY
21-00472704
Service Request Number: 21-00472704 • Address: 11437 CROMWELL CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00472704
Address
11437 CROMWELL CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T14:37:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T14:37:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90377539420865000,-96.86542162452282000)
Unique Key
500t000000mOH9xAAG
21-00353224
Service Request Number: 21-00353224 • Address: 4056 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00353224
Address
4056 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T11:39:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T11:39:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91542738203320000,-96.84174671426022000)
Unique Key
500t000000khD7xAAE
21-00841672
Service Request Number: 21-00841672 • Address: MCCALLUM BLVD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00841672
Address
MCCALLUM BLVD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-13T13:55:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-13T13:55:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98552378046482000,-96.79381428525629000)
Unique Key
500t000000qxEwKAAU
21-00821360
Service Request Number: 21-00821360 • Address: 911 PENGUIN DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00821360
Address
911 PENGUIN DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-07T07:41:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T07:41:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67959280204039600,-96.81047279934158000)
Unique Key
500t000000quIU6AAM
20-01196369
Service Request Number: 20-01196369 • Address: 8401 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01196369
Address
8401 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T12:16:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T12:16:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88344441850398400,-96.75907813046982000)
Unique Key
500t000000bNz2KAAS
21-00617422
Service Request Number: 21-00617422 • Address: STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00617422
Address
STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-05T23:59:00.000
Status
Closed
Created Date
2021-07-04T13:34:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-04T13:34:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99908616176709600,-96.81804578399210000)
Unique Key
500t000000lbwVgAAI
21-00782959
Service Request Number: 21-00782959 • Address: FORT WORTH AVE & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00782959
Address
FORT WORTH AVE & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-24T13:11:31.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-24T13:11:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76975522633316000,-96.83607880216840000)
Unique Key
500t000000pzx8BAAQ
21-00813834
Service Request Number: 21-00813834 • Address: DUNCANVILLE RD & JORDAN RIDGE DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00813834
Address
DUNCANVILLE RD & JORDAN RIDGE DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T15:35:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-02T15:35:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68546431684113400,-96.90867944682188000)
Unique Key
500t000000qYA9XAAW
21-00356117
Service Request Number: 21-00356117 • Address: 4753 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00356117
Address
4753 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-04-21T15:45:35.000
Updated Date
2023-06-09T01:32:07.000
Closed Date
2021-04-21T15:45:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68710926255780000,-96.90885207761840000)
Unique Key
500t000000khebIAAQ
21-00835363
Service Request Number: 21-00835363 • Address: W LEDBETTER DR & VISTA WOOD BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00835363
Address
W LEDBETTER DR & VISTA WOOD BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T14:12:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T14:12:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68772498590061000,-96.82566581159853000)
Unique Key
500t000000qwMXJAA2
21-00884469
Service Request Number: 21-00884469 • Address: 9506 CHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00884469
Address
9506 CHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-24T21:18:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-24T21:18:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88617939360225500,-96.72497201047196000)
Unique Key
500t000000rl6smAAA
21-00628034
Service Request Number: 21-00628034 • Address: 4000 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00628034
Address
4000 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-07-07T15:06:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-07T15:06:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70556193688407400,-96.88718828910315000)
Unique Key
500t000000o06OPAAY
21-00167940
Service Request Number: 21-00167940 • Address: 3204 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00167940
Address
3204 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T13:48:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T13:48:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76550705056153000,-96.76876035329764000)
Unique Key
500t000000hl8RGAAY
21-00075436
Service Request Number: 21-00075436 • Address: 9137 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075436
Address
9137 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T16:54:37.000
Updated Date
2023-06-09T02:39:30.000
Closed Date
2021-01-25T16:54:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88388252119709000,-96.73530601363959000)
Unique Key
500t000000fchKBAAY
21-00679427
Service Request Number: 21-00679427 • Address: 3899 THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00679427
Address
3899 THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T05:24:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T05:24:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80255803822985400,-96.78981739449465000)
Unique Key
500t000000onnigAAA
21-00353288
Service Request Number: 21-00353288 • Address: MCKINNEY AVE & N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00353288
Address
MCKINNEY AVE & N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-21T07:54:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-21T07:54:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78933314844242400,-96.80401402690615000)
Unique Key
500t000000khEGkAAM
21-00182917
Service Request Number: 21-00182917 • Address: 1980 PLANTATION RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00182917
Address
1980 PLANTATION RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:22:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T15:22:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82170702636367000,-96.85009638863427000)
Unique Key
500t000000hmqCpAAI
21-00238439
Service Request Number: 21-00238439 • Address: 100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00238439
Address
100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:09:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T12:09:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66221650604855000,-96.82255179272637000)
Unique Key
500t000000icPw2AAE
21-00302644
Service Request Number: 21-00302644 • Address: 5807 PRESTON VALLEY DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00302644
Address
5807 PRESTON VALLEY DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T10:31:29.000
Updated Date
2023-06-09T01:56:24.000
Closed Date
2021-04-05T10:31:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93828120512106000,-96.80691287231340000)
Unique Key
500t000000jvkRiAAI
21-00443545
Service Request Number: 21-00443545 • Address: 610 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00443545
Address
610 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T16:25:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T16:25:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74298985050834400,-96.83235992531999000)
Unique Key
500t000000mA9DqAAK
21-00093500
Service Request Number: 21-00093500 • Address: 3093 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00093500
Address
3093 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-31T08:39:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-31T08:39:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88433479124992000,-96.87391680460725000)
Unique Key
500t000000gKqEpAAK
20-01135568
Service Request Number: 20-01135568 • Address: 5923 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01135568
Address
5923 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-18T16:26:23.000
Updated Date
2023-06-09T03:10:30.000
Closed Date
2020-11-18T16:26:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00783639398310000,-96.80614586041095000)
Unique Key
500t000000bnXpYAAU
21-00186778
Service Request Number: 21-00186778 • Address: IRVING BLVD & REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00186778
Address
IRVING BLVD & REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T14:32:25.000
Updated Date
2023-06-09T02:09:36.000
Closed Date
2021-03-02T14:32:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80847705216688000,-96.90068706076403000)
Unique Key
500t000000hnIIQAA2
21-00585652
Service Request Number: 21-00585652 • Address: 13818 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00585652
Address
13818 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-06-25T09:06:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T09:06:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93592765977892600,-96.77592673263793000)
Unique Key
500t000000nQUxwAAG
21-00264825
Service Request Number: 21-00264825 • Address: 7454 WALLING LN, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00264825
Address
7454 WALLING LN, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T14:10:02.000
Updated Date
2023-06-09T01:49:49.000
Closed Date
2021-03-24T14:10:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85555236189280000,-96.73548867144012000)
Unique Key
500t000000jCTjgAAG
21-00280597
Service Request Number: 21-00280597 • Address: 2949 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00280597
Address
2949 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T20:36:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T20:36:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883805902846000,-96.87938838678846000)
Unique Key
500t000000jDrpUAAS
21-00115455
Service Request Number: 21-00115455 • Address: MARTEL AVE & BREMEN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00115455
Address
MARTEL AVE & BREMEN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-05T21:53:04.000
Updated Date
2023-06-09T02:28:49.000
Closed Date
2021-02-05T21:53:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83135391077268000,-96.76683398366691000)
Unique Key
500t000000gNAXUAA4
20-01178253
Service Request Number: 20-01178253 • Address: 1033 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01178253
Address
1033 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-06T00:59:00.000
Status
Closed
Created Date
2020-12-04T14:24:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-04T14:24:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70792717081201000,-96.83884170316934000)
Unique Key
500t000000bLx4LAAS
21-00489198
Service Request Number: 21-00489198 • Address: N CENTRAL EXPY SB & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00489198
Address
N CENTRAL EXPY SB & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-31T23:59:00.000
Status
Closed
Created Date
2021-05-30T17:31:16.000
Updated Date
2023-06-09T00:51:21.000
Closed Date
2021-05-30T17:31:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79240711788724000,-96.79276503477368000)
Unique Key
500t000000mhPJLAA2
21-00196208
Service Request Number: 21-00196208 • Address: W 12TH ST & S HAMPTON RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00196208
Address
W 12TH ST & S HAMPTON RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T13:16:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T13:16:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74129682633046000,-96.85690731844677000)
Unique Key
500t000000hoF8HAAU
21-00584527
Service Request Number: 21-00584527 • Address: 12440 HIGH MEADOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00584527
Address
12440 HIGH MEADOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T17:36:39.000
Updated Date
2023-06-12T01:19:15.000
Closed Date
2021-06-24T17:36:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91561131860895000,-96.85399262859248000)
Unique Key
500t000000nQKrRAAW
21-00358855
Service Request Number: 21-00358855 • Address: 251 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00358855
Address
251 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T12:09:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T12:09:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65450413134992000,-96.82082920312459000)
Unique Key
500t000000ki1ziAAA
21-00246359
Service Request Number: 21-00246359 • Address: 434 N MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00246359
Address
434 N MUNGER BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T11:13:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T11:13:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80031648922347000,-96.76267634642645000)
Unique Key
500t000000idFNOAA2
20-01226284
Service Request Number: 20-01226284 • Address: 10344 NEW BEDFORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01226284
Address
10344 NEW BEDFORD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T18:17:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T18:17:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74806531464951000,-96.64571120885721000)
Unique Key
500t000000dy2XJAAY
21-00305988
Service Request Number: 21-00305988 • Address: 4200 ROSEWOOD AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00305988
Address
4200 ROSEWOOD AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-04-06T12:39:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-06T12:39:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80466190131155500,-96.82098701690674000)
Unique Key
500t000000jw4KhAAI
21-00330852
Service Request Number: 21-00330852 • Address: 5410 PEBBLEBROOK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00330852
Address
5410 PEBBLEBROOK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T16:19:55.000
Updated Date
2023-06-09T01:54:44.000
Closed Date
2021-04-13T16:19:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89597265517508600,-96.81433294984922000)
Unique Key
500t000000jyOPsAAM
21-00300884
Service Request Number: 21-00300884 • Address: 6207 GLENNOX LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00300884
Address
6207 GLENNOX LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T10:19:29.000
Updated Date
2023-06-09T01:56:24.000
Closed Date
2021-04-05T10:19:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Web
Lat Long Value
(32.85020819398058000,-96.75734940296208000)
Unique Key
500t000000jvabdAAA
21-00288068
Service Request Number: 21-00288068 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00288068
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T16:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T16:38:25.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000jEXCZAA4
21-00275686
Service Request Number: 21-00275686 • Address: 3639 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00275686
Address
3639 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-28T17:54:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-28T17:54:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78550509406537000,-96.87935448404696000)
Unique Key
500t000000jDQLGAA4
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