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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00658251
Service Request Number: 21-00658251 • Address: 3634 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00658251
Address
3634 ESPANOLA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T12:09:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T12:09:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86826364925375000,-96.85789387488990000)
Unique Key
500t000000oLJZ6AAO
21-00546593
Service Request Number: 21-00546593 • Address: 5434 SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00546593
Address
5434 SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-15T14:12:43.000
Updated Date
2023-06-12T01:18:06.000
Closed Date
2021-06-15T14:12:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67996254643248500,-96.80184232536436000)
Unique Key
500t000000n1ERyAAM
21-00689400
Service Request Number: 21-00689400 • Address: 3214 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00689400
Address
3214 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-26T12:46:54.000
Updated Date
2023-06-09T00:33:25.000
Closed Date
2021-07-26T12:46:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82665231231493400,-96.74002014802340000)
Unique Key
500t000000op8UkAAI
21-00070751
Service Request Number: 21-00070751 • Address: EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00070751
Address
EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T14:15:26.000
Updated Date
2023-06-09T02:38:17.000
Closed Date
2021-01-23T14:15:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82591998692361600,-96.87478879462529000)
Unique Key
500t000000fc59wAAA
21-00326522
Service Request Number: 21-00326522 • Address: 4012 FOUNTAINHEAD LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00326522
Address
4012 FOUNTAINHEAD LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T17:17:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T17:17:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69452334554942000,-96.87826476890352000)
Unique Key
500t000000jxxtiAAA
21-00748469
Service Request Number: 21-00748469 • Address: 824 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00748469
Address
824 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-12T23:34:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-12T23:34:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75843380325194000,-96.83612256651956000)
Unique Key
500t000000pZiWoAAK
21-00169181
Service Request Number: 21-00169181 • Address: 3368 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00169181
Address
3368 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-02-24T17:02:39.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-24T17:02:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70633038709111000,-96.84419596218667000)
Unique Key
500t000000hlGQ2AAM
21-00801041
Service Request Number: 21-00801041 • Address: 11420 FOREST HEIGHTS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00801041
Address
11420 FOREST HEIGHTS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T14:58:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T14:58:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90494143058186000,-96.87337039881194000)
Unique Key
500t000000qWItJAAW
21-00177844
Service Request Number: 21-00177844 • Address: 7648 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00177844
Address
7648 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-26T18:56:25.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-26T18:56:25.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98785604328687500,-96.77603192960046000)
Unique Key
500t000000hmCaQAAU
21-00881301
Service Request Number: 21-00881301 • Address: 607 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00881301
Address
607 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-09-27T20:40:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-27T20:40:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74973378124395400,-96.82813885349103000)
Unique Key
500t000000rkB2WAAU
21-00283166
Service Request Number: 21-00283166 • Address: 11825 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00283166
Address
11825 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T12:44:15.000
Updated Date
2023-06-09T01:59:56.000
Closed Date
2021-03-30T12:44:15.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90975771410658000,-96.71182285368442000)
Unique Key
500t000000jE5IDAA0
21-00375404
Service Request Number: 21-00375404 • Address: E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00375404
Address
E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-27T21:14:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T21:14:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83656325962776600,-96.75829356503114000)
Unique Key
500t000000l9QKxAAM
21-00531164
Service Request Number: 21-00531164 • Address: W LAWSON RD & LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00531164
Address
W LAWSON RD & LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T15:52:00.000
Updated Date
2023-06-09T01:03:12.000
Closed Date
2021-06-10T15:52:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70090989320130000,-96.57241168209393000)
Unique Key
500t000000mzUt1AAE
21-00647171
Service Request Number: 21-00647171 • Address: 10138 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00647171
Address
10138 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T14:42:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T14:42:08.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85212847051672000,-96.70462850132357000)
Unique Key
500t000000o2qNvAAI
20-01212280
Service Request Number: 20-01212280 • Address: 5806 COLHURST ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01212280
Address
5806 COLHURST ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T13:32:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T13:32:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88116157475639000,-96.80904035996276000)
Unique Key
500t000000dGgwRAAS
20-01165809
Service Request Number: 20-01165809 • Address: 2808 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01165809
Address
2808 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-12-01T01:18:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-01T01:18:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71278505491831400,-96.83096440783473000)
Unique Key
500t000000caAeUAAU
20-01087881
Service Request Number: 20-01087881 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01087881
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T11:05:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T11:05:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99781050230246000,-96.78126647822134000)
Unique Key
500t000000bkGgdAAE
21-00291120
Service Request Number: 21-00291120 • Address: 2174 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00291120
Address
2174 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-01T11:42:22.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-04-01T11:42:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86483421350099000,-96.90132319058007000)
Unique Key
500t000000jEod2AAC
21-00354718
Service Request Number: 21-00354718 • Address: 2621 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00354718
Address
2621 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T11:32:04.000
Updated Date
2023-06-09T01:31:52.000
Closed Date
2021-04-21T11:32:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80557418744641000,-96.81288979262051000)
Unique Key
500t000000khQpQAAU
21-00433714
Service Request Number: 21-00433714 • Address: 8183 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00433714
Address
8183 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-14T10:12:27.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-14T10:12:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85154402335677000,-96.83993587194101000)
Unique Key
500t000000lffQxAAI
21-00884654
Service Request Number: 21-00884654 • Address: 5505 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00884654
Address
5505 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T15:30:57.000
Updated Date
2023-06-09T00:07:12.000
Closed Date
2021-09-29T15:30:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80561205449810600,-96.76298910466298000)
Unique Key
500t000000rl90lAAA
20-01082803
Service Request Number: 20-01082803 • Address: SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01082803
Address
SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-01T09:36:45.000
Updated Date
2023-06-09T03:27:50.000
Closed Date
2020-11-01T09:36:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83683748006377000,-96.74253881416605000)
Unique Key
500t000000bjt8iAAA
21-00430346
Service Request Number: 21-00430346 • Address: 6913 LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00430346
Address
6913 LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T12:32:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T12:32:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99302374326488500,-96.79272754695576000)
Unique Key
500t000000lfHFzAAM
21-00242007
Service Request Number: 21-00242007 • Address: 3742 MATADOR DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00242007
Address
3742 MATADOR DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T10:43:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T10:43:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87571007400098000,-96.85440906631571000)
Unique Key
500t000000icnWcAAI
21-00086936
Service Request Number: 21-00086936 • Address: 3148 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00086936
Address
3148 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T15:37:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-28T15:37:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89503697089813000,-96.87316552894943000)
Unique Key
500t000000fe9DsAAI
21-00689011
Service Request Number: 21-00689011 • Address: 4425 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00689011
Address
4425 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T15:11:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T15:11:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91494943671786000,-96.83491337137559000)
Unique Key
500t000000op5SDAAY
21-00064349
Service Request Number: 21-00064349 • Address: 800 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00064349
Address
800 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T13:25:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T13:25:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74803570730580000,-96.83579524205408000)
Unique Key
500t000000fbKhYAAU
21-00625977
Service Request Number: 21-00625977 • Address: 5411 W MOCKINGBIRD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00625977
Address
5411 W MOCKINGBIRD LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T09:40:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T09:40:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83680370065905000,-96.81843875241333000)
Unique Key
500t000000nznzpAAA
21-00869973
Service Request Number: 21-00869973 • Address: 4204 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00869973
Address
4204 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-30T00:59:00.000
Status
Closed
Created Date
2021-09-22T13:52:16.000
Updated Date
2023-06-08T23:59:42.000
Closed Date
2021-09-22T13:52:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72426675752280000,-96.88843412009993000)
Unique Key
500t000000rhwuYAAQ
20-01149401
Service Request Number: 20-01149401 • Address: 100 N GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01149401
Address
100 N GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-23T15:52:55.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:52:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78339452756320000,-96.78629238369030000)
Unique Key
500t000000cYkj7AAC
21-00637323
Service Request Number: 21-00637323 • Address: 4712 MANETT ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00637323
Address
4712 MANETT ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T15:43:44.000
Updated Date
2023-06-09T00:46:21.000
Closed Date
2021-07-09T15:43:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81110805946892000,-96.78550891544339000)
Unique Key
500t000000o1LKvAAM
21-00755452
Service Request Number: 21-00755452 • Address: LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00755452
Address
LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T10:17:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T10:17:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.82413749930941500,-96.81994330937329000)
Unique Key
500t000000pakCzAAI
21-00389534
Service Request Number: 21-00389534 • Address: 6438 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00389534
Address
6438 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-02T14:39:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-02T14:39:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82737113872157000,-96.75140322024824000)
Unique Key
500t000000lBJheAAG
20-01135062
Service Request Number: 20-01135062 • Address: 3711 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01135062
Address
3711 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-18T15:15:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-18T15:15:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76235107632534500,-96.76333003014155000)
Unique Key
500t000000bnVnsAAE
21-00838241
Service Request Number: 21-00838241 • Address: 5200 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00838241
Address
5200 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-12T02:59:38.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-12T02:59:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79334614416291000,-96.75604682001234000)
Unique Key
500t000000qwic7AAA
21-00427298
Service Request Number: 21-00427298 • Address: 12029 BENCREST PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00427298
Address
12029 BENCREST PL, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T15:01:58.000
Updated Date
2023-06-09T01:38:47.000
Closed Date
2021-05-12T15:01:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91355128707045500,-96.85278012893788000)
Unique Key
500t000000leuxkAAA
21-00071931
Service Request Number: 21-00071931 • Address: 7130 HUFF TRL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00071931
Address
7130 HUFF TRL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-24T21:08:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-24T21:08:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84024611336135000,-96.73493195789668000)
Unique Key
500t000000fcIDiAAM
21-00419599
Service Request Number: 21-00419599 • Address: 2420 ROANOKE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00419599
Address
2420 ROANOKE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-10T14:28:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T14:28:04.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83684495102773000,-96.85720752682629000)
Unique Key
500t000000le0TsAAI
21-00687654
Service Request Number: 21-00687654 • Address: WORCOLA ST & SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00687654
Address
WORCOLA ST & SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T11:26:25.000
Updated Date
2023-06-09T00:33:21.000
Closed Date
2021-07-26T11:26:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84202190824666000,-96.77169987253129000)
Unique Key
500t000000ootvuAAA
21-00308189
Service Request Number: 21-00308189 • Address: 10946 LATHROP DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00308189
Address
10946 LATHROP DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T07:15:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T07:15:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89763796418527000,-96.85734846350394000)
Unique Key
500t000000jwIdmAAE
21-00117389
Service Request Number: 21-00117389 • Address: FOREST LN & STULTS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00117389
Address
FOREST LN & STULTS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T15:04:33.000
Updated Date
2023-06-09T02:29:07.000
Closed Date
2021-02-07T15:04:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90913077344091000,-96.75872190061170000)
Unique Key
500t000000gNNTCAA4
21-00817659
Service Request Number: 21-00817659 • Address: CEDARDALE DR & J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00817659
Address
CEDARDALE DR & J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-05T23:59:00.000
Status
Closed
Created Date
2021-09-04T08:31:03.000
Updated Date
2023-06-09T00:23:41.000
Closed Date
2021-09-04T08:31:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66394483138963500,-96.74185722781161000)
Unique Key
500t000000qtiSlAAI
21-00750999
Service Request Number: 21-00750999 • Address: 3115 BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00750999
Address
3115 BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T16:28:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-13T16:28:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79260764407420000,-96.78727727551212000)
Unique Key
500t000000pa4mvAAA
21-00511242
Service Request Number: 21-00511242 • Address: 4000 MARVIN D LOVE FWY NB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00511242
Address
4000 MARVIN D LOVE FWY NB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-06T09:04:42.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-06T09:04:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.69586890193955000,-96.84253433594621000)
Unique Key
500t000000mjrAhAAI
21-00740756
Service Request Number: 21-00740756 • Address: 2317 COLDBROOK LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00740756
Address
2317 COLDBROOK LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T08:32:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T08:32:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67765565638001000,-96.61886032532573000)
Unique Key
500t000000pYUmcAAG
21-00181469
Service Request Number: 21-00181469 • Address: 7605 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00181469
Address
7605 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T11:14:20.000
Updated Date
2023-06-09T02:20:11.000
Closed Date
2021-03-01T11:14:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97727019603778000,-96.77726957989474000)
Unique Key
500t000000hmfzJAAQ
21-00307733
Service Request Number: 21-00307733 • Address: 13718 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00307733
Address
13718 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T17:53:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T17:53:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69852863627669000,-96.60127608161798000)
Unique Key
500t000000jwDK1AAM
21-00759354
Service Request Number: 21-00759354 • Address: HAWTHORNE AVE & MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00759354
Address
HAWTHORNE AVE & MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-08-17T09:55:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T09:55:34.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81256614819810000,-96.82395556802940000)
Unique Key
500t000000pbKYMAA2
20-01212108
Service Request Number: 20-01212108 • Address: W FIVE MILE PKWY & RUGGED DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01212108
Address
W FIVE MILE PKWY & RUGGED DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-12-17T12:44:26.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-17T12:44:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70012777985101000,-96.84949504826000000)
Unique Key
500t000000dGfqGAAS
21-00410359
Service Request Number: 21-00410359 • Address: 13902 PRESTON VALLEY PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00410359
Address
13902 PRESTON VALLEY PL, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T12:46:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T12:46:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93809832997640500,-96.80564074962584000)
Unique Key
500t000000lcuqmAAA
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