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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00527658
Service Request Number: 21-00527658 • Address: 6131 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00527658
Address
6131 BOCA RATON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T09:35:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T09:35:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90485228680109500,-96.80135097268440000)
Unique Key
500t000000mzA1uAAE
21-00751928
Service Request Number: 21-00751928 • Address: PRESTON RD & WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00751928
Address
PRESTON RD & WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-14T08:46:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-14T08:46:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91326469895819400,-96.80374202751254000)
Unique Key
500t000000paCyLAAU
21-00081638
Service Request Number: 21-00081638 • Address: 9311 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00081638
Address
9311 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T09:35:37.000
Updated Date
2023-06-09T02:40:58.000
Closed Date
2021-01-27T09:35:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87877831668027500,-96.73199377970631000)
Unique Key
500t000000fdVliAAE
21-00076344
Service Request Number: 21-00076344 • Address: 6720 OLD SETTLERS WAY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00076344
Address
6720 OLD SETTLERS WAY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T15:46:48.000
Updated Date
2023-06-09T02:39:20.000
Closed Date
2021-01-25T15:46:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68442863420075600,-96.93651019708041000)
Unique Key
500t000000fcpAOAAY
21-00511257
Service Request Number: 21-00511257 • Address: 4151 BROOKPORT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00511257
Address
4151 BROOKPORT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T09:12:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T09:12:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89327080681296000,-96.84044100801005000)
Unique Key
500t000000mjrGkAAI
21-00469355
Service Request Number: 21-00469355 • Address: ELDEROAKS LN & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00469355
Address
ELDEROAKS LN & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T19:15:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-24T19:15:43.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66329276147365000,-96.85717602469070000)
Unique Key
500t000000mNNVWAA4
21-00566483
Service Request Number: 21-00566483 • Address: 5700 PREAKNESS LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00566483
Address
5700 PREAKNESS LN, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-21T09:26:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-21T09:26:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74008282103274000,-96.91712812262621000)
Unique Key
500t000000nOJkGAAW
21-00337117
Service Request Number: 21-00337117 • Address: 10535 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00337117
Address
10535 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:14:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T13:14:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74093564569826500,-96.64325183194500000)
Unique Key
500t000000jz47NAAQ
21-00489276
Service Request Number: 21-00489276 • Address: W CAMP WISDOM RD & CLARK RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00489276
Address
W CAMP WISDOM RD & CLARK RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-30T15:51:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-30T15:51:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66241177771425400,-96.94316681682727000)
Unique Key
500t000000mhPwrAAE
21-00336314
Service Request Number: 21-00336314 • Address: 3582 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00336314
Address
3582 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T10:46:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T10:46:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65780752798943000,-96.76104553909907000)
Unique Key
500t000000jyzJQAAY
21-00080789
Service Request Number: 21-00080789 • Address: 4206 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00080789
Address
4206 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-01-27T09:03:45.000
Updated Date
2023-06-09T02:40:58.000
Closed Date
2021-01-27T09:03:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77372557674491600,-96.74853705705345000)
Unique Key
500t000000fdMKNAA2
21-00591730
Service Request Number: 21-00591730 • Address: 200 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00591730
Address
200 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-27T07:45:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-27T07:45:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78528932910361000,-96.77435973709768000)
Unique Key
500t000000lYqi3AAC
21-00373771
Service Request Number: 21-00373771 • Address: 7200 FENTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00373771
Address
7200 FENTON DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T13:59:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T13:59:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85603036747832000,-96.73758804026201000)
Unique Key
500t000000l9EjlAAE
20-01178575
Service Request Number: 20-01178575 • Address: 6400 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01178575
Address
6400 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-03T15:09:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-03T15:09:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81612375537708000,-96.75291296644535000)
Unique Key
500t000000bLyQlAAK
21-00750840
Service Request Number: 21-00750840 • Address: BARLOW AVE & FAKES DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00750840
Address
BARLOW AVE & FAKES DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T15:54:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-13T15:54:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71597305488534000,-96.85433752599470000)
Unique Key
500t000000pa3qiAAA
21-00766240
Service Request Number: 21-00766240 • Address: 7100 RACINE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00766240
Address
7100 RACINE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T18:33:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T18:33:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66185031773617000,-96.83393692644215000)
Unique Key
500t000000pxLYJAA2
20-01179528
Service Request Number: 20-01179528 • Address: DUNMORE DR & TORY SOUND DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01179528
Address
DUNMORE DR & TORY SOUND DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-06T00:59:00.000
Status
Closed
Created Date
2020-12-04T17:55:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-04T17:55:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88753575944886000,-96.73672851897422000)
Unique Key
500t000000bM2yCAAS
21-00654854
Service Request Number: 21-00654854 • Address: 6126 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00654854
Address
6126 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T13:23:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T13:23:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81804454112364000,-96.76077206791804000)
Unique Key
500t000000oKnu3AAC
21-00114303
Service Request Number: 21-00114303 • Address: 5231 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00114303
Address
5231 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T16:06:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T16:06:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82650374704350000,-96.78159189011380000)
Unique Key
500t000000gN4PyAAK
21-00289733
Service Request Number: 21-00289733 • Address: 4600 GURLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00289733
Address
4600 GURLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-01T07:03:28.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-01T07:03:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78671433817237000,-96.75909887360974000)
Unique Key
500t000000jEgwvAAC
21-00260230
Service Request Number: 21-00260230 • Address: 319 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00260230
Address
319 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-23T21:52:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-23T21:52:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78222019794766600,-96.80010063212710000)
Unique Key
500t000000jC50UAAS
21-00711922
Service Request Number: 21-00711922 • Address: 2200 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00711922
Address
2200 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-02T15:27:52.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-02T15:27:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69091977590589000,-96.78939156154613000)
Unique Key
500t000000p9D0QAAU
20-01210600
Service Request Number: 20-01210600 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01210600
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-12-16T17:57:56.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-16T17:57:56.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.87999112380366000,-96.77028366192441000)
Unique Key
500t000000dGUBWAA4
21-00312630
Service Request Number: 21-00312630 • Address: 3510 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00312630
Address
3510 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-08T08:43:01.000
Updated Date
2023-06-09T01:58:13.000
Closed Date
2021-04-08T08:43:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66616548637533000,-96.76497796131584000)
Unique Key
500t000000jwikCAAQ
21-00503427
Service Request Number: 21-00503427 • Address: 1706 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00503427
Address
1706 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T14:35:54.000
Updated Date
2023-06-09T00:53:37.000
Closed Date
2021-06-03T14:35:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78981629136330000,-96.84670944219685000)
Unique Key
500t000000mj3SiAAI
21-00384897
Service Request Number: 21-00384897 • Address: 4147 O B CROWE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00384897
Address
4147 O B CROWE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T11:03:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T11:03:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77586599940945000,-96.66148743385618000)
Unique Key
500t000000lAjiaAAC
21-00301128
Service Request Number: 21-00301128 • Address: 10923 VAQUERO DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00301128
Address
10923 VAQUERO DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T10:59:23.000
Updated Date
2023-06-09T01:56:26.000
Closed Date
2021-04-05T10:59:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70199981657624000,-96.63908777074923000)
Unique Key
500t000000jvbk7AAA
20-01169561
Service Request Number: 20-01169561 • Address: S HASKELL AVE & BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01169561
Address
S HASKELL AVE & BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T12:48:26.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-11-24T12:48:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78308262585251000,-96.74650914186203000)
Unique Key
500t000000caciMAAQ
21-00394444
Service Request Number: 21-00394444 • Address: W 12TH ST & S LLEWELLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00394444
Address
W 12TH ST & S LLEWELLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-03T21:03:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-03T21:03:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74116043451690000,-96.83215328201784000)
Unique Key
500t000000lBvdpAAC
21-00419898
Service Request Number: 21-00419898 • Address: 10203 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00419898
Address
10203 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T08:42:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T08:42:33.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91487924049319000,-96.71108579839397000)
Unique Key
500t000000le26YAAQ
21-00761028
Service Request Number: 21-00761028 • Address: 840 DEERWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00761028
Address
840 DEERWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:00:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-17T15:00:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.65977429536912500,-96.83601596640432000)
Unique Key
500t000000pwZyJAAU
21-00511258
Service Request Number: 21-00511258 • Address: 4151 BROOKPORT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00511258
Address
4151 BROOKPORT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T09:12:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T09:12:57.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89327080681296000,-96.84044100801005000)
Unique Key
500t000000mjrGuAAI
21-00810226
Service Request Number: 21-00810226 • Address: 2127 ENGLE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00810226
Address
2127 ENGLE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T19:35:35.000
Updated Date
2023-06-09T00:28:50.000
Closed Date
2021-09-01T19:35:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71947822196977000,-96.85443690632802000)
Unique Key
500t000000qXdD0AAK
21-00353079
Service Request Number: 21-00353079 • Address: MILITARY PKWY & LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00353079
Address
MILITARY PKWY & LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T21:48:23.000
Updated Date
2023-06-09T01:31:36.000
Closed Date
2021-04-20T21:48:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77706686504146000,-96.71758478932740000)
Unique Key
500t000000kh9xXAAQ
21-00556107
Service Request Number: 21-00556107 • Address: 4402 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00556107
Address
4402 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-17T11:50:18.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-17T11:50:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80345703516467000,-96.78280816161529000)
Unique Key
500t000000nND7VAAW
21-00462401
Service Request Number: 21-00462401 • Address: 3035 ANZIO CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00462401
Address
3035 ANZIO CIR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T15:34:17.000
Updated Date
2023-06-09T00:58:09.000
Closed Date
2021-05-21T15:34:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71236407149622000,-96.83867942353068000)
Unique Key
500t000000mD6oZAAS
21-00594397
Service Request Number: 21-00594397 • Address: 618 EDGEGLEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00594397
Address
618 EDGEGLEN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-06-28T12:07:35.000
Updated Date
2023-06-12T01:10:03.000
Closed Date
2021-06-28T12:07:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72070137247068000,-96.65992280004322000)
Unique Key
500t000000lZCyYAAW
20-01217974
Service Request Number: 20-01217974 • Address: 4400 AVONDALE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01217974
Address
4400 AVONDALE AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-19T17:43:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-19T17:43:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81734160644867000,-96.80024449916114000)
Unique Key
500t000000dHFqSAAW
21-00231159
Service Request Number: 21-00231159 • Address: 2400 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00231159
Address
2400 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-15T17:20:09.000
Updated Date
2023-06-09T02:06:52.000
Closed Date
2021-03-15T17:20:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70228827293718000,-96.78484774909417000)
Unique Key
500t000000ibiauAAA
21-00403611
Service Request Number: 21-00403611 • Address: 527 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00403611
Address
527 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T17:27:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T17:27:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74106547809059000,-96.84188732400650000)
Unique Key
500t000000lc6OxAAI
21-00224045
Service Request Number: 21-00224045 • Address: 8543 BLOSSOM LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00224045
Address
8543 BLOSSOM LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-03-12T16:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T16:23:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75890668809168000,-96.67375465570578000)
Unique Key
500t000000ib1uBAAQ
21-00357757
Service Request Number: 21-00357757 • Address: 3419 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00357757
Address
3419 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T09:21:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T09:21:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73603219356452000,-96.87683109673645000)
Unique Key
500t000000khudLAAQ
21-00880178
Service Request Number: 21-00880178 • Address: 6900 CARTER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00880178
Address
6900 CARTER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-27T11:54:12.000
Updated Date
2023-06-09T00:06:28.000
Closed Date
2021-09-27T11:54:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71227300326254000,-96.70297966229770000)
Unique Key
500t000000rjtRLAAY
21-00720173
Service Request Number: 21-00720173 • Address: 7201 CUTTER MILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00720173
Address
7201 CUTTER MILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:34:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T15:34:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98094812080203000,-96.78128384970849000)
Unique Key
500t000000pATROAA4
21-00061139
Service Request Number: 21-00061139 • Address: 3058 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00061139
Address
3058 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T15:21:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T15:21:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86158158880055400,-96.87218942778273000)
Unique Key
500t000000fawivAAA
21-00412474
Service Request Number: 21-00412474 • Address: 9221 BECKLEYCREST AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00412474
Address
9221 BECKLEYCREST AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-08T07:41:54.000
Updated Date
2023-06-09T01:40:13.000
Closed Date
2021-05-08T07:41:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63677528716683000,-96.83410291434399000)
Unique Key
500t000000ld8XKAAY
21-00714725
Service Request Number: 21-00714725 • Address: 822 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00714725
Address
822 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T11:52:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T11:52:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80334559001945000,-96.74280960018119000)
Unique Key
500t000000p9dx1AAA
20-00999608
Service Request Number: 20-00999608 • Address: 10500 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00999608
Address
10500 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-10-05T17:57:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-05T17:57:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83845688589647000,-96.66590335018620000)
Unique Key
500t000000Zlc29AAB
20-01135887
Service Request Number: 20-01135887 • Address: 434 SUPERIOR ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01135887
Address
434 SUPERIOR ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2020-11-19T09:03:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-19T09:03:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74190395611374000,-96.86346834976035000)
Unique Key
500t000000cXl7VAAS
21-00761404
Service Request Number: 21-00761404 • Address: 10100 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00761404
Address
10100 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-08-17T16:05:15.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-17T16:05:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91923907684405000,-96.71157698221960000)
Unique Key
500t000000pwdreAAA
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