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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00119003
Service Request Number: 21-00119003 • Address: 7334 BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00119003
Address
7334 BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-08T12:02:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-08T12:02:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98161200897647000,-96.78067709940399000)
Unique Key
500t000000gNZj5AAG
21-00074974
Service Request Number: 21-00074974 • Address: 2034 LEWISTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00074974
Address
2034 LEWISTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T10:33:01.000
Updated Date
2023-06-09T02:38:45.000
Closed Date
2021-01-25T10:33:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74792995241696000,-96.65074196839348000)
Unique Key
500t000000fcfafAAA
21-00635848
Service Request Number: 21-00635848 • Address: 1493 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00635848
Address
1493 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-09T14:21:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T14:21:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77419493853605600,-96.76295038826804000)
Unique Key
500t000000o1AQ8AAM
21-00033389
Service Request Number: 21-00033389 • Address: 3000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
21-00033389
Address
3000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2021-01-12T13:42:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-12T13:42:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69553278671433000,-96.76937208487796000)
Unique Key
500t000000efVF0AAM
21-00260229
Service Request Number: 21-00260229 • Address: 473 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00260229
Address
473 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-23T21:51:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-23T21:51:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78345016927044000,-96.80046028195314000)
Unique Key
500t000000jC4b8AAC
21-00440484
Service Request Number: 21-00440484 • Address: 1842 EL CAPITAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00440484
Address
1842 EL CAPITAN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T09:38:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T09:38:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Web
Lat Long Value
(32.85106790919550000,-96.67809923517430000)
Unique Key
500t000000m9rAwAAI
21-00643833
Service Request Number: 21-00643833 • Address: 13534 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00643833
Address
13534 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-12T17:18:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T17:18:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93393399787025000,-96.78158358219444000)
Unique Key
500t000000o2KKGAA2
20-01153921
Service Request Number: 20-01153921 • Address: 13920 GOLDMARK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01153921
Address
13920 GOLDMARK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-25T07:02:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-25T07:02:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93841146521630500,-96.75191730533156000)
Unique Key
500t000000cZ8OvAAK
21-00886234
Service Request Number: 21-00886234 • Address: 811 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00886234
Address
811 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T11:55:35.000
Updated Date
2023-06-09T00:07:25.000
Closed Date
2021-09-30T11:55:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74980399715695000,-96.81186262837561000)
Unique Key
500t000000rlYcsAAE
21-00433226
Service Request Number: 21-00433226 • Address: 7532 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00433226
Address
7532 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-14T09:08:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-14T09:08:52.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.95531894785125400,-96.77777153672470000)
Unique Key
500t000000lfcEVAAY
21-00476234
Service Request Number: 21-00476234 • Address: LAKESHORE DR & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00476234
Address
LAKESHORE DR & ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T13:59:10.000
Updated Date
2023-06-09T00:55:37.000
Closed Date
2021-05-26T13:59:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81910970898108000,-96.75287794434396000)
Unique Key
500t000000mPD7MAAW
21-00824923
Service Request Number: 21-00824923 • Address: 6219 BLUFF POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00824923
Address
6219 BLUFF POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-07T16:46:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-07T16:46:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96139169849467000,-96.79914233471530000)
Unique Key
500t000000qujMqAAI
20-01102194
Service Request Number: 20-01102194 • Address: 9410 OVELLA AVE, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-01102194
Address
9410 OVELLA AVE, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2020-11-08T14:32:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T14:32:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.85536806996823000,-96.86821002347182000)
Unique Key
500t000000bl9nAAAQ
21-00832906
Service Request Number: 21-00832906 • Address: 11611 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00832906
Address
11611 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-09T18:17:24.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-09T18:17:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85348306892241500,-96.65199560997877000)
Unique Key
500t000000qvy20AAA
21-00391351
Service Request Number: 21-00391351 • Address: 1815 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00391351
Address
1815 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-03T10:56:10.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-03T10:56:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82209754854171000,-96.69397750469601000)
Unique Key
500t000000lBZjVAAW
21-00217090
Service Request Number: 21-00217090 • Address: 2922 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00217090
Address
2922 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-11T00:42:22.000
Updated Date
2023-06-09T02:14:36.000
Closed Date
2021-03-11T00:42:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76052149691405000,-96.75471402117518000)
Unique Key
500t000000iaQCKAA2
21-00209820
Service Request Number: 21-00209820 • Address: 2812 MCKINNON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00209820
Address
2812 MCKINNON ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-09T10:51:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-09T10:51:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79481348477956000,-96.80779733326150000)
Unique Key
500t000000iZflEAAS
21-00236249
Service Request Number: 21-00236249 • Address: 127 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00236249
Address
127 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-16T22:40:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-16T22:40:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78078274847633400,-96.79966465591536000)
Unique Key
500t000000icBi5AAE
21-00419966
Service Request Number: 21-00419966 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00419966
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-11T08:50:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-11T08:50:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87999111950390000,-96.77028366200832000)
Unique Key
500t000000le3mNAAQ
21-00308069
Service Request Number: 21-00308069 • Address: 4748 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00308069
Address
4748 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T22:59:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T22:59:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91871687816267000,-96.82636435458320000)
Unique Key
500t000000jwGW8AAM
21-00297896
Service Request Number: 21-00297896 • Address: 4111 ORLANDO CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00297896
Address
4111 ORLANDO CT, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-03T11:31:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T11:31:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74320415732811000,-96.88797670977064000)
Unique Key
500t000000jvHuNAAU
21-00746417
Service Request Number: 21-00746417 • Address: 8000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00746417
Address
8000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-12T13:43:06.000
Updated Date
2023-06-09T00:16:51.000
Closed Date
2021-08-12T13:43:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71213981856608000,-96.68546133296235000)
Unique Key
500t000000pZOUdAAO
21-00845608
Service Request Number: 21-00845608 • Address: 4319 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00845608
Address
4319 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T13:31:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T13:31:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75504074524159400,-96.76056397402385000)
Unique Key
500t000000rIoVbAAK
21-00694091
Service Request Number: 21-00694091 • Address: 2400 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00694091
Address
2400 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T18:01:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T18:01:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71912789103901500,-96.82036652048332000)
Unique Key
500t000000opnR4AAI
21-00361393
Service Request Number: 21-00361393 • Address: 13582 C F HAWN FWY EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00361393
Address
13582 C F HAWN FWY EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-23T09:10:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T09:10:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67614180387422000,-96.60275722885918000)
Unique Key
500t000000kiR45AAE
20-01028186
Service Request Number: 20-01028186 • Address: E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01028186
Address
E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-13T15:06:56.000
Updated Date
2023-06-09T03:31:08.000
Closed Date
2020-10-13T15:06:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656136800390600,-96.75302160698445000)
Unique Key
500t000000aT1CyAAK
21-00744826
Service Request Number: 21-00744826 • Address: 3505 PUGET ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00744826
Address
3505 PUGET ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-08-12T08:54:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-12T08:54:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78495309035142000,-96.85357246054302000)
Unique Key
500t000000pZ8aZAAS
20-01105295
Service Request Number: 20-01105295 • Address: 4110 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01105295
Address
4110 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-11-09T15:19:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-09T15:19:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75123981997025000,-96.76906046179320000)
Unique Key
500t000000blOXeAAM
20-01050434
Service Request Number: 20-01050434 • Address: 3300 SPRINGVIEW AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01050434
Address
3300 SPRINGVIEW AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-21T00:34:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-21T00:34:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71451637627619400,-96.77063203701915000)
Unique Key
500t000000aULUcAAO
21-00324722
Service Request Number: 21-00324722 • Address: 4400 NEWMORE AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00324722
Address
4400 NEWMORE AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-12T11:55:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-12T11:55:15.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84937439807162000,-96.83525205995423000)
Unique Key
500t000000jxmGEAAY
21-00720757
Service Request Number: 21-00720757 • Address: 6022 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00720757
Address
6022 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-04T17:25:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T17:25:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83150622547860000,-96.76322690305920000)
Unique Key
500t000000pAXZXAA4
21-00741309
Service Request Number: 21-00741309 • Address: VALLEY RIDGE RD & ONTARIO LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00741309
Address
VALLEY RIDGE RD & ONTARIO LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-11T10:01:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-11T10:01:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87707089049373000,-96.84164642225795000)
Unique Key
500t000000pYZgYAAW
21-00240866
Service Request Number: 21-00240866 • Address: 726 W 9TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00240866
Address
726 W 9TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T16:09:46.000
Updated Date
2023-06-09T02:08:15.000
Closed Date
2021-03-17T16:09:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74635444742867000,-96.83444796332823000)
Unique Key
500t000000icgKsAAI
21-00638720
Service Request Number: 21-00638720 • Address: 8499 CIVIL ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00638720
Address
8499 CIVIL ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-10T20:45:19.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-10T20:45:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76611259642286000,-96.67545830790810000)
Unique Key
500t000000o1aolAAA
21-00813113
Service Request Number: 21-00813113 • Address: 8926 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00813113
Address
8926 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T14:38:39.000
Updated Date
2023-06-09T00:22:57.000
Closed Date
2021-09-02T14:38:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82484623725683500,-96.70915837678237000)
Unique Key
500t000000qY2xTAAS
21-00107023
Service Request Number: 21-00107023 • Address: 558 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00107023
Address
558 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-02-04T05:52:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-04T05:52:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72114478798070000,-96.70896348163386000)
Unique Key
500t000000gMO5RAAW
21-00302706
Service Request Number: 21-00302706 • Address: 6806 BERT LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00302706
Address
6806 BERT LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T15:08:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T15:08:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93871242056929000,-96.78727432373837000)
Unique Key
500t000000jvkfGAAQ
21-00721067
Service Request Number: 21-00721067 • Address: 6300 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00721067
Address
6300 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-02T14:04:05.000
Updated Date
2023-06-09T00:50:28.000
Closed Date
2021-08-02T14:04:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86708643520853500,-96.75531067298482000)
Unique Key
500t000000pAcDhAAK
21-00206168
Service Request Number: 21-00206168 • Address: 9098 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00206168
Address
9098 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-08T12:38:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T12:38:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89790949940347500,-96.71952082102983000)
Unique Key
500t000000iZJITAA4
21-00056251
Service Request Number: 21-00056251 • Address: 4591 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00056251
Address
4591 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-18T14:55:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-18T14:55:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90221203717400000,-96.82984522907890000)
Unique Key
500t000000ehvAiAAI
21-00565717
Service Request Number: 21-00565717 • Address: 2815 S ERVAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00565717
Address
2815 S ERVAY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-19T11:54:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T11:54:02.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76311604450534000,-96.77934242129794000)
Unique Key
500t000000nOEzdAAG
21-00419585
Service Request Number: 21-00419585 • Address: 1300 OAK RIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00419585
Address
1300 OAK RIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-11T06:28:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T06:28:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73427054329443000,-96.66801387045928000)
Unique Key
500t000000le0J9AAI
21-00837061
Service Request Number: 21-00837061 • Address: 9717 N CENTRAL SERV SB, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00837061
Address
9717 N CENTRAL SERV SB, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-11T09:48:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-11T09:48:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88068920327225000,-96.77086424971380000)
Unique Key
500t000000qwZyiAAE
20-01143126
Service Request Number: 20-01143126 • Address: 7751 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01143126
Address
7751 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-20T17:41:57.000
Updated Date
2023-06-09T03:21:28.000
Closed Date
2020-11-20T17:41:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96442233826231000,-96.77436356058895000)
Unique Key
500t000000cYEnXAAW
21-00662272
Service Request Number: 21-00662272 • Address: 7900 CHRYSALIS DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00662272
Address
7900 CHRYSALIS DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-18T12:30:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-18T12:30:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65155002197134600,-96.85720787323012000)
Unique Key
500t000000oM2zAAAS
21-00717654
Service Request Number: 21-00717654 • Address: 10904 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00717654
Address
10904 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T08:38:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T08:38:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89702777802821000,-96.87999155101737000)
Unique Key
500t000000p9olEAAQ
21-00006705
Service Request Number: 21-00006705 • Address: 4800 HOLLOW BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00006705
Address
4800 HOLLOW BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T15:43:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-04T15:43:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78033296899426000,-96.69766413508613000)
Unique Key
500t000000e0s3iAAA
21-00767025
Service Request Number: 21-00767025 • Address: 3356 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00767025
Address
3356 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-08-19T08:58:12.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-19T08:58:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70666701762588000,-96.84409923777099000)
Unique Key
500t000000pxWujAAE
21-00306703
Service Request Number: 21-00306703 • Address: 2048 ARGYLE AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00306703
Address
2048 ARGYLE AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:44:46.000
Updated Date
2023-06-09T01:57:21.000
Closed Date
2021-04-06T14:44:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72665033101450000,-96.79336845074133000)
Unique Key
500t000000jw8WwAAI
21-00479261
Service Request Number: 21-00479261 • Address: 4550 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
21-00479261
Address
4550 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T10:22:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T10:22:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70488030879512600,-96.74216309070167000)
Unique Key
500t000000mPZn5AAG
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