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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00832570
Service Request Number: 21-00832570 • Address: 3235 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00832570
Address
3235 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T16:29:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T16:29:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70995573639116000,-96.84417756533374000)
Unique Key
500t000000qvv1ZAAQ
20-01151664
Service Request Number: 20-01151664 • Address: STRAYHORN DR & PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01151664
Address
STRAYHORN DR & PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:57:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T13:57:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83671675250793000,-96.65256450089645000)
Unique Key
500t000000cYyBCAA0
21-00477193
Service Request Number: 21-00477193 • Address: 5220 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00477193
Address
5220 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T16:16:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-26T16:16:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68861448574085000,-96.72994177251884000)
Unique Key
500t000000mPJWDAA4
21-00425562
Service Request Number: 21-00425562 • Address: S AKARD ST & GRIFFIN ST E, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00425562
Address
S AKARD ST & GRIFFIN ST E, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T11:22:10.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-12T11:22:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77175138039647000,-96.79401742819324000)
Unique Key
500t000000leiq3AAA
20-01207693
Service Request Number: 20-01207693 • Address: 2388 SCAMMEL DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01207693
Address
2388 SCAMMEL DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-12-15T23:45:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-15T23:45:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75372485411731600,-96.67719649799572000)
Unique Key
500t000000dG82EAAS
21-00810314
Service Request Number: 21-00810314 • Address: 10456 CHANNEL DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00810314
Address
10456 CHANNEL DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T14:31:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T14:31:32.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88912752653758000,-96.88031223149284000)
Unique Key
500t000000qXgBVAA0
21-00346549
Service Request Number: 21-00346549 • Address: 4056 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00346549
Address
4056 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T11:39:55.000
Updated Date
2023-06-09T01:53:35.000
Closed Date
2021-04-19T11:39:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91542738203320000,-96.84174671426022000)
Unique Key
500t000000kg9dYAAQ
21-00659764
Service Request Number: 21-00659764 • Address: 2845 LEE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00659764
Address
2845 LEE ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed
Created Date
2021-07-16T17:03:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-16T17:03:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81644353722979400,-96.78702002726605000)
Unique Key
500t000000oLV3jAAG
21-00166539
Service Request Number: 21-00166539 • Address: 5200 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00166539
Address
5200 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-02-24T10:15:39.000
Updated Date
2023-06-09T02:16:11.000
Closed Date
2021-02-24T10:15:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78498597122285000,-96.90688309669628000)
Unique Key
500t000000hkyjRAAQ
21-00708069
Service Request Number: 21-00708069 • Address: 10066 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00708069
Address
10066 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-01T07:31:08.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-01T07:31:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88544416623314000,-96.73055670035679000)
Unique Key
500t000000p8a4RAAQ
21-00048806
Service Request Number: 21-00048806 • Address: L B J FWY EB & AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00048806
Address
L B J FWY EB & AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-18T00:59:00.000
Status
Closed
Created Date
2021-01-16T09:20:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-16T09:20:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90038734754889000,-96.71781946362995000)
Unique Key
500t000000egzbhAAA
21-00771654
Service Request Number: 21-00771654 • Address: 900 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00771654
Address
900 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T10:05:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T10:05:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84306839046440000,-96.70939755832572000)
Unique Key
500t000000pyB1zAAE
21-00393970
Service Request Number: 21-00393970 • Address: 8600 TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00393970
Address
8600 TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T16:57:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T16:57:52.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.86688603227895000,-96.78950711710459000)
Unique Key
500t000000lBqnCAAS
20-00987033
Service Request Number: 20-00987033 • Address: 3915 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00987033
Address
3915 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T11:34:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-01T11:34:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69543512267584000,-96.85717870960055000)
Unique Key
500t000000Zkw2XAAR
21-00703130
Service Request Number: 21-00703130 • Address: 2909 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00703130
Address
2909 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-30T09:07:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T09:07:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82489085224769000,-96.75305920996111000)
Unique Key
500t000000or94kAAA
21-00073633
Service Request Number: 21-00073633 • Address: TURTLE CREEK BLVD & GILLESPIE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00073633
Address
TURTLE CREEK BLVD & GILLESPIE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T12:38:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T12:38:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80368974433848500,-96.80593052611815000)
Unique Key
500t000000fcWLPAA2
21-00092805
Service Request Number: 21-00092805 • Address: 7616 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00092805
Address
7616 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-30T15:28:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-30T15:28:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95490967030927000,-96.77647934613286000)
Unique Key
500t000000gKmJoAAK
21-00266227
Service Request Number: 21-00266227 • Address: 11777 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00266227
Address
11777 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T15:28:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T15:28:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90917841062408000,-96.80421808146390000)
Unique Key
500t000000jCdHhAAK
20-01235794
Service Request Number: 20-01235794 • Address: FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-01235794
Address
FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T02:44:00.000
Updated Date
2023-06-09T03:04:45.000
Closed Date
2020-12-28T02:44:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90935385253019000,-96.76902415163119000)
Unique Key
500t000000dyl3XAAQ
21-00272763
Service Request Number: 21-00272763 • Address: 8605 ARBORSIDE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00272763
Address
8605 ARBORSIDE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T16:59:46.000
Updated Date
2023-06-09T02:03:52.000
Closed Date
2021-03-26T16:59:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89644654611662000,-96.74810490758910000)
Unique Key
500t000000jDA3BAAW
21-00820450
Service Request Number: 21-00820450 • Address: 2904 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00820450
Address
2904 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-06T13:04:52.000
Updated Date
2023-06-09T00:24:09.000
Closed Date
2021-09-06T13:04:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77103116099835500,-96.76800470534944000)
Unique Key
500t000000qu9A1AAI
21-00202127
Service Request Number: 21-00202127 • Address: 13668 WILLOW BEND RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00202127
Address
13668 WILLOW BEND RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-06T00:21:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-06T00:21:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93455220448625000,-96.76996056774271000)
Unique Key
500t000000hok8QAAQ
21-00548703
Service Request Number: 21-00548703 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00548703
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-16T05:20:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T05:20:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70842797694520000,-96.80175041855904000)
Unique Key
500t000000n1SqvAAE
20-01138552
Service Request Number: 20-01138552 • Address: 9041 BIRD LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01138552
Address
9041 BIRD LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2020-11-19T16:14:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-19T16:14:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68958721307341000,-96.74075498575355000)
Unique Key
500t000000cXvhLAAS
20-01042060
Service Request Number: 20-01042060 • Address: 5318 MANETT ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01042060
Address
5318 MANETT ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-10-18T13:19:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-18T13:19:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81726804240497000,-96.77924703546529000)
Unique Key
500t000000aTnxSAAS
21-00841087
Service Request Number: 21-00841087 • Address: 3798 MARVIN D LOVE FWY NB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00841087
Address
3798 MARVIN D LOVE FWY NB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-13T11:02:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-13T11:02:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69815089405672400,-96.83987545172045000)
Unique Key
500t000000qxA0jAAE
21-00321611
Service Request Number: 21-00321611 • Address: 4797 ASHER PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00321611
Address
4797 ASHER PL, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-10T23:06:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-10T23:06:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80199303016590000,-96.77296969547086000)
Unique Key
500t000000jxR2iAAE
21-00640873
Service Request Number: 21-00640873 • Address: 3105 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00640873
Address
3105 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T09:32:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T09:32:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81848580640309600,-96.82037793838943000)
Unique Key
500t000000o1x1eAAA
21-00098943
Service Request Number: 21-00098943 • Address: 2805 MICAN DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00098943
Address
2805 MICAN DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T09:26:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T09:26:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77549979580085000,-96.89206293579983000)
Unique Key
500t000000gLWhFAAW
20-01088883
Service Request Number: 20-01088883 • Address: 10909 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01088883
Address
10909 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T14:05:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T14:05:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89706050166575000,-96.88021969801244000)
Unique Key
500t000000bkKNeAAM
21-00099674
Service Request Number: 21-00099674 • Address: 9424 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00099674
Address
9424 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T11:14:53.000
Updated Date
2023-06-09T02:32:21.000
Closed Date
2021-02-02T11:14:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76827983889083000,-96.66136581854478000)
Unique Key
500t000000gLaQuAAK
21-00095627
Service Request Number: 21-00095627 • Address: 9631 TRAVIS TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00095627
Address
9631 TRAVIS TRL, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T11:52:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T11:52:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.63371258825568000,-96.75806305627454000)
Unique Key
500t000000gL8Q9AAK
21-00603981
Service Request Number: 21-00603981 • Address: 7086 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00603981
Address
7086 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-30T09:25:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-30T09:25:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96671530275978000,-96.78717121453775000)
Unique Key
500t000000laLa7AAE
21-00631220
Service Request Number: 21-00631220 • Address: 2300 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00631220
Address
2300 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-07-08T12:53:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-08T12:53:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76554590540617000,-96.77435382391913000)
Unique Key
500t000000o0ZAkAAM
20-01230127
Service Request Number: 20-01230127 • Address: 1411 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01230127
Address
1411 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T16:46:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T16:46:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67675140309672000,-96.84448522807784000)
Unique Key
500t000000dyKNnAAM
21-00079135
Service Request Number: 21-00079135 • Address: 3553 LEMMON AVE E, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00079135
Address
3553 LEMMON AVE E, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T15:40:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T15:40:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80965581012292000,-96.80250051774475000)
Unique Key
500t000000fd9PSAAY
21-00249523
Service Request Number: 21-00249523 • Address: 1682 INTERLUDE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00249523
Address
1682 INTERLUDE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-20T13:22:22.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-20T13:22:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67029958285026000,-96.79468406435444000)
Unique Key
500t000000jB4TQAA0
21-00289949
Service Request Number: 21-00289949 • Address: CHALMERS ST & W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00289949
Address
CHALMERS ST & W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-01T08:32:49.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-01T08:32:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72025728895330000,-96.86245504144033000)
Unique Key
500t000000jEirVAAS
21-00690190
Service Request Number: 21-00690190 • Address: 765 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00690190
Address
765 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T21:35:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-26T21:35:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75250701111366400,-96.83443027937301000)
Unique Key
500t000000opFxXAAU
21-00601741
Service Request Number: 21-00601741 • Address: 3007 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00601741
Address
3007 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-06-29T22:27:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T22:27:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82421983268155000,-96.83018351344249000)
Unique Key
500t000000la6ofAAA
21-00048675
Service Request Number: 21-00048675 • Address: 800 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00048675
Address
800 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed
Created Date
2021-01-15T23:38:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-15T23:38:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77850979290116000,-96.83590832763068000)
Unique Key
500t000000egyXnAAI
21-00795193
Service Request Number: 21-00795193 • Address: HILLCREST RD & L B J FWY WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00795193
Address
HILLCREST RD & L B J FWY WB, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-28T23:59:00.000
Status
Closed
Created Date
2021-08-27T16:41:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-27T16:41:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92500783806709000,-96.78632003751352000)
Unique Key
500t000000qVOG1AAO
21-00478383
Service Request Number: 21-00478383 • Address: 5226 MERRIMAC AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00478383
Address
5226 MERRIMAC AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T08:08:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T08:08:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82721606073765000,-96.78167838471404000)
Unique Key
500t000000mPTuaAAG
21-00113127
Service Request Number: 21-00113127 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00113127
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T13:06:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T13:06:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71497246758030000,-96.76481794837612000)
Unique Key
500t000000gMyEnAAK
21-00379471
Service Request Number: 21-00379471 • Address: 12987 SPURLING DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00379471
Address
12987 SPURLING DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T16:10:45.000
Updated Date
2023-06-09T01:35:51.000
Closed Date
2021-04-28T16:10:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92531889182216000,-96.80782232506105000)
Unique Key
500t000000l9ySwAAI
20-01133281
Service Request Number: 20-01133281 • Address: 7119 CONCORD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01133281
Address
7119 CONCORD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2020-11-18T12:21:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-18T12:21:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83320692796370000,-96.84743994555271000)
Unique Key
500t000000bnO8HAAU
20-01052817
Service Request Number: 20-01052817 • Address: 2844 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01052817
Address
2844 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T11:39:00.000
Updated Date
2023-06-09T03:41:47.000
Closed Date
2020-10-21T11:39:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86636881452888000,-96.87843156790197000)
Unique Key
500t000000aUWLKAA4
20-01027972
Service Request Number: 20-01027972 • Address: 1180 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01027972
Address
1180 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-10-13T16:51:31.000
Updated Date
2023-06-09T03:31:20.000
Closed Date
2020-10-13T16:51:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73178465218364000,-96.64824292644312000)
Unique Key
500t000000aT0UIAA0
21-00335386
Service Request Number: 21-00335386 • Address: 6502 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00335386
Address
6502 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T08:52:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T08:52:36.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.96911178969890000,-96.79528714033135000)
Unique Key
500t000000jyvAwAAI
21-00401917
Service Request Number: 21-00401917 • Address: 11813 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00401917
Address
11813 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T13:13:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T13:13:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85663022586326000,-96.67777157281064000)
Unique Key
500t000000lClb4AAC
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