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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00721216
Service Request Number: 21-00721216 • Address: 660 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00721216
Address
660 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-04T13:39:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T13:39:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77598905148553000,-96.79792479101805000)
Unique Key
500t000000pAfQ5AAK
21-00884893
Service Request Number: 21-00884893 • Address: MCCOMMAS BLVD & GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00884893
Address
MCCOMMAS BLVD & GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T16:56:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T16:56:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82993883497645000,-96.77016211976760000)
Unique Key
500t000000rlBhDAAU
21-00886522
Service Request Number: 21-00886522 • Address: 7829 TOMKINS LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00886522
Address
7829 TOMKINS LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T14:23:13.000
Updated Date
2023-06-09T00:07:30.000
Closed Date
2021-09-30T14:23:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74376474327038000,-96.68833635646980000)
Unique Key
500t000000rldyzAAA
21-00349305
Service Request Number: 21-00349305 • Address: 103 MT ARARAT ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00349305
Address
103 MT ARARAT ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T08:21:33.000
Updated Date
2023-06-09T01:31:00.000
Closed Date
2021-04-20T08:21:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74560761895397000,-96.88753783800188000)
Unique Key
500t000000kgavaAAA
21-00231493
Service Request Number: 21-00231493 • Address: 628 W 5TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00231493
Address
628 W 5TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-15T20:43:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-15T20:43:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75441138320048000,-96.83194405005482000)
Unique Key
500t000000iblcbAAA
21-00247718
Service Request Number: 21-00247718 • Address: MEADOW SPRING LN & SCOTSPRING LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00247718
Address
MEADOW SPRING LN & SCOTSPRING LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T15:23:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T15:23:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85908575024482000,-96.69746049941689000)
Unique Key
500t000000jAvtkAAC
21-00425080
Service Request Number: 21-00425080 • Address: 6703 ANITA ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00425080
Address
6703 ANITA ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T10:22:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T10:22:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83424891314775000,-96.74554878885350000)
Unique Key
500t000000lefrYAAQ
21-00424141
Service Request Number: 21-00424141 • Address: 444 FAWN RIDGE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00424141
Address
444 FAWN RIDGE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T08:39:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T08:39:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70106224937640600,-96.83065242935960000)
Unique Key
500t000000learKAAQ
21-00019643
Service Request Number: 21-00019643 • Address: 4715 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00019643
Address
4715 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-06T13:46:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-01-06T13:46:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86373216192841000,-96.82992186316153000)
Unique Key
500t000000edzGBAAY
21-00604474
Service Request Number: 21-00604474 • Address: 3321 ANGELINA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00604474
Address
3321 ANGELINA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-30T13:00:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-30T13:00:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79016151308276000,-96.87434945279135000)
Unique Key
500t000000laP4wAAE
20-01032757
Service Request Number: 20-01032757 • Address: 6181 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01032757
Address
6181 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T19:08:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T19:08:30.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83662104992184500,-96.75871970469204000)
Unique Key
500t000000aTHR7AAO
21-00721083
Service Request Number: 21-00721083 • Address: 2507 AARON CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00721083
Address
2507 AARON CIR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-04T21:15:57.000
Updated Date
2023-06-09T00:37:17.000
Closed Date
2021-08-04T21:15:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69513754370294000,-96.85945683432466000)
Unique Key
500t000000pAcYuAAK
21-00247490
Service Request Number: 21-00247490 • Address: MARSH LANE PL & MARSH LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00247490
Address
MARSH LANE PL & MARSH LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T14:03:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-19T14:03:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87940655832928000,-96.85628835532839000)
Unique Key
500t000000jAuoYAAS
21-00563283
Service Request Number: 21-00563283 • Address: 1700 HAYMARKET RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00563283
Address
1700 HAYMARKET RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T17:46:43.000
Updated Date
2023-06-12T01:08:02.000
Closed Date
2021-06-18T17:46:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68073908471553000,-96.63994546245740000)
Unique Key
500t000000nNunqAAC
20-01162752
Service Request Number: 20-01162752 • Address: 2384 CALYPSO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01162752
Address
2384 CALYPSO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T11:17:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-30T11:17:59.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.79131176120948000,-96.86020746073694000)
Unique Key
500t000000cZrntAAC
21-00190878
Service Request Number: 21-00190878 • Address: 3108 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00190878
Address
3108 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T13:55:14.000
Updated Date
2023-06-09T02:10:13.000
Closed Date
2021-03-03T13:55:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71636736011413000,-96.77344071268217000)
Unique Key
500t000000hnjKGAAY
20-01103903
Service Request Number: 20-01103903 • Address: TIFFANY WAY & BISCAYNE BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01103903
Address
TIFFANY WAY & BISCAYNE BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-09T09:21:27.000
Updated Date
2023-06-09T03:26:19.000
Closed Date
2020-11-09T09:21:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84166975627151400,-96.71111451210380000)
Unique Key
500t000000blIfTAAU
21-00883784
Service Request Number: 21-00883784 • Address: 1510 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00883784
Address
1510 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T10:26:41.000
Updated Date
2023-06-09T00:07:03.000
Closed Date
2021-09-29T10:26:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68470102806941000,-96.60185056340462000)
Unique Key
500t000000rkwB3AAI
21-00795616
Service Request Number: 21-00795616 • Address: 9500 MEADOWBROOK DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00795616
Address
9500 MEADOWBROOK DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-27T18:55:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-27T18:55:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87249493832247500,-96.81739162174834000)
Unique Key
500t000000qVSfSAAW
20-01199345
Service Request Number: 20-01199345 • Address: 9800 GRADY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01199345
Address
9800 GRADY LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-12T16:23:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-12T16:23:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71222495491146000,-96.65427874658246000)
Unique Key
500t000000dFDKXAA4
20-01083284
Service Request Number: 20-01083284 • Address: 8712 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01083284
Address
8712 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-01T11:59:43.000
Updated Date
2023-06-09T03:27:52.000
Closed Date
2020-11-01T11:59:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85705516534603000,-96.84575643837408000)
Unique Key
500t000000bjvngAAA
21-00051259
Service Request Number: 21-00051259 • Address: 6206 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00051259
Address
6206 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-18T12:32:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-18T12:32:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90263028752992000,-96.80003491546171000)
Unique Key
500t000000ehNMCAA2
21-00010250
Service Request Number: 21-00010250 • Address: 6498 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00010250
Address
6498 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-05T13:02:27.000
Updated Date
2023-06-09T02:59:11.000
Closed Date
2021-01-05T13:02:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77863876820215000,-96.92636304987016000)
Unique Key
500t000000e1EMKAA2
20-01046413
Service Request Number: 20-01046413 • Address: 693 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01046413
Address
693 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-10-19T21:46:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-19T21:46:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75138361958217000,-96.83346914057710000)
Unique Key
500t000000aU67uAAC
21-00577765
Service Request Number: 21-00577765 • Address: 5820 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00577765
Address
5820 RICHMOND AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T12:25:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T12:25:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81590164827477500,-96.76758283567763000)
Unique Key
500t000000nPYpYAAW
21-00829970
Service Request Number: 21-00829970 • Address: 5299 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00829970
Address
5299 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-06T18:17:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-06T18:17:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84506223299328000,-96.82147207801835000)
Unique Key
500t000000qvXqiAAE
21-00640376
Service Request Number: 21-00640376 • Address: 5832 WILLIAMSTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00640376
Address
5832 WILLIAMSTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T08:21:10.000
Updated Date
2023-06-09T00:47:01.000
Closed Date
2021-07-12T08:21:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91525462639803000,-96.80874301570243000)
Unique Key
500t000000o1tzsAAA
21-00487955
Service Request Number: 21-00487955 • Address: 4407 CARDINAL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00487955
Address
4407 CARDINAL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-05-29T18:53:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T18:53:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70113625659884000,-96.78077140401665000)
Unique Key
500t000000mhG5nAAE
21-00530943
Service Request Number: 21-00530943 • Address: 1708 MCADAMS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00530943
Address
1708 MCADAMS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T17:10:45.000
Updated Date
2023-06-09T01:03:17.000
Closed Date
2021-06-10T17:10:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71653847269990000,-96.84878506216853000)
Unique Key
500t000000mzSNiAAM
21-00115283
Service Request Number: 21-00115283 • Address: 500 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00115283
Address
500 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-07T00:59:00.000
Status
Closed
Created Date
2021-02-05T19:25:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-05T19:25:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71961078426524000,-96.64830228695607000)
Unique Key
500t000000gN8v3AAC
20-01197026
Service Request Number: 20-01197026 • Address: 4324 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01197026
Address
4324 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-11T14:30:52.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-11T14:30:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80317487516729000,-96.78328125929782000)
Unique Key
500t000000bO393AAC
21-00397504
Service Request Number: 21-00397504 • Address: 8176 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00397504
Address
8176 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-04T13:58:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T13:58:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.93626411720398000,-96.76490700527086000)
Unique Key
500t000000lCHHCAA4
21-00453952
Service Request Number: 21-00453952 • Address: 1808 JACK CASEY CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00453952
Address
1808 JACK CASEY CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-20T07:57:27.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-20T07:57:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74419751969459500,-96.64588554001612000)
Unique Key
500t000000mBjWrAAK
21-00209702
Service Request Number: 21-00209702 • Address: 13209 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00209702
Address
13209 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-03-09T10:38:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T10:38:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92961336170922000,-96.77923885108544000)
Unique Key
500t000000iZfGGAA0
21-00512390
Service Request Number: 21-00512390 • Address: 6739 LAKE CIRCLE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00512390
Address
6739 LAKE CIRCLE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-06T22:20:05.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-06T22:20:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82512419475024500,-96.74532261252740000)
Unique Key
500t000000mjyQ3AAI
21-00628815
Service Request Number: 21-00628815 • Address: 9682 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00628815
Address
9682 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-07T17:34:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-07T17:34:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90752734586553000,-96.73567116254436000)
Unique Key
500t000000o0C9dAAE
21-00246223
Service Request Number: 21-00246223 • Address: 2626 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00246223
Address
2626 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T10:50:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T10:50:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79973935754603000,-96.80475800822289000)
Unique Key
500t000000idEeHAAU
21-00626131
Service Request Number: 21-00626131 • Address: MYSTIC TRL & PENNRIDGE LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00626131
Address
MYSTIC TRL & PENNRIDGE LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-07T09:58:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-07T09:58:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68225172603691000,-96.80895251091934000)
Unique Key
500t000000nzq2BAAQ
21-00709672
Service Request Number: 21-00709672 • Address: 2600 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00709672
Address
2600 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-02T09:11:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-02T09:11:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76787973674664000,-96.77163190476396000)
Unique Key
500t000000p8sYHAAY
20-01085660
Service Request Number: 20-01085660 • Address: 3601 BROWN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01085660
Address
3601 BROWN ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-01T16:07:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T16:07:15.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80451351797826500,-96.81046194275844000)
Unique Key
500t000000bk6q6AAA
21-00768160
Service Request Number: 21-00768160 • Address: 6635 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00768160
Address
6635 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T11:48:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T11:48:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71368030099001000,-96.70692021403146000)
Unique Key
500t000000pxgQtAAI
21-00585612
Service Request Number: 21-00585612 • Address: 3787 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00585612
Address
3787 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed
Created Date
2021-06-25T09:01:44.000
Updated Date
2023-06-12T01:19:24.000
Closed Date
2021-06-25T09:01:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89294508039524000,-96.85316942639224000)
Unique Key
500t000000nQUmRAAW
21-00752457
Service Request Number: 21-00752457 • Address: 711 E 6TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00752457
Address
711 E 6TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-14T11:39:18.000
Updated Date
2023-06-09T00:24:31.000
Closed Date
2021-08-14T11:39:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75394873675465000,-96.81357867299216000)
Unique Key
500t000000paHrcAAE
21-00643295
Service Request Number: 21-00643295 • Address: 1214 BELLEAU AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00643295
Address
1214 BELLEAU AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-12T15:41:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T15:41:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75984797586448000,-96.84389048358750000)
Unique Key
500t000000o2Gm6AAE
21-00467526
Service Request Number: 21-00467526 • Address: 11437 CROMWELL CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00467526
Address
11437 CROMWELL CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-24T14:37:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T14:37:14.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90377539420865000,-96.86542162452282000)
Unique Key
500t000000mN5IAAA0
21-00004560
Service Request Number: 21-00004560 • Address: CEDAR SPRINGS RD & MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00004560
Address
CEDAR SPRINGS RD & MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T10:46:37.000
Updated Date
2023-06-09T02:57:37.000
Closed Date
2021-01-04T10:46:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79633882892822000,-96.80541980468675000)
Unique Key
500t000000e0es7AAA
21-00242732
Service Request Number: 21-00242732 • Address: 11828 CROMWELL DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00242732
Address
11828 CROMWELL DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:33:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T12:33:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91050403038441000,-96.86392838668525000)
Unique Key
500t000000icts2AAA
21-00845175
Service Request Number: 21-00845175 • Address: 5604 SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00845175
Address
5604 SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T11:56:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T11:56:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84184026782126000,-96.77264841597979000)
Unique Key
500t000000rIjtQAAS
21-00553961
Service Request Number: 21-00553961 • Address: 8329 MADDOX AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00553961
Address
8329 MADDOX AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T16:24:43.000
Updated Date
2023-06-12T01:22:39.000
Closed Date
2021-06-16T16:24:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73336615052460000,-96.67800651453273000)
Unique Key
500t000000n20EzAAI
21-00697983
Service Request Number: 21-00697983 • Address: 6396 ORAM ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00697983
Address
6396 ORAM ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-28T17:10:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-28T17:10:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81372390664154000,-96.75294023726951000)
Unique Key
500t000000oqMlmAAE
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