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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00551027
Service Request Number: 21-00551027 • Address: 2673 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00551027
Address
2673 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T12:01:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T12:01:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81392692670911500,-96.78545573104863000)
Unique Key
500t000000n1gsOAAQ
21-00873263
Service Request Number: 21-00873263 • Address: 2700 CEDARDALE RD, LANCASTER, TX, 75134 • Department: Transportation and Public Works Department
Service Request Number
21-00873263
Address
2700 CEDARDALE RD, LANCASTER, TX, 75134
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-23T13:58:13.000
Updated Date
2023-06-09T00:00:13.000
Closed Date
2021-09-23T13:58:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64078647802374000,-96.77862764739271000)
Unique Key
500t000000riWemAAE
21-00387359
Service Request Number: 21-00387359 • Address: 9057 QUINN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00387359
Address
9057 QUINN ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T16:35:10.000
Updated Date
2023-06-09T01:42:33.000
Closed Date
2021-04-30T16:35:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73138701834876000,-96.66388333906960000)
Unique Key
500t000000lB2HHAA0
21-00091829
Service Request Number: 21-00091829 • Address: 4613 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00091829
Address
4613 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T18:30:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T18:30:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80645272158808000,-96.83080623006181000)
Unique Key
500t000000fefsdAAA
21-00500707
Service Request Number: 21-00500707 • Address: CLARKSDALE DR & MILLMAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00500707
Address
CLARKSDALE DR & MILLMAR DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T07:42:01.000
Updated Date
2023-06-09T00:53:12.000
Closed Date
2021-06-03T07:42:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82652174816701000,-96.67969249870612000)
Unique Key
500t000000mik8RAAQ
21-00639884
Service Request Number: 21-00639884 • Address: 6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00639884
Address
6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-11T20:46:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T20:46:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71291552556903000,-96.71736991033755000)
Unique Key
500t000000o1nsEAAQ
21-00444027
Service Request Number: 21-00444027 • Address: 8630 ROLLING ROCK LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00444027
Address
8630 ROLLING ROCK LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T09:55:14.000
Updated Date
2023-06-09T00:56:24.000
Closed Date
2021-05-17T09:55:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86653118883768000,-96.69280495150905000)
Unique Key
500t000000mAE5KAAW
21-00407691
Service Request Number: 21-00407691 • Address: 3575 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00407691
Address
3575 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-06T16:20:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T16:20:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89160186650677500,-96.85996769840750000)
Unique Key
500t000000lcZKtAAM
21-00014398
Service Request Number: 21-00014398 • Address: 2099 N FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00014398
Address
2099 N FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-03T18:34:29.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-01-03T18:34:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78592430244857000,-96.80470389524987000)
Unique Key
500t000000e1gANAAY
20-01081668
Service Request Number: 20-01081668 • Address: 4130 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081668
Address
4130 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-31T10:46:05.000
Updated Date
2023-06-09T03:27:41.000
Closed Date
2020-10-31T10:46:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83574003769128000,-96.74336975485542000)
Unique Key
500t000000bjoPXAAY
21-00013128
Service Request Number: 21-00013128 • Address: FLINTCOVE DR & MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00013128
Address
FLINTCOVE DR & MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2021-01-06T09:33:33.000
Updated Date
2023-06-09T02:51:53.000
Closed Date
2021-01-06T09:33:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97204764259842000,-96.78851609630063000)
Unique Key
500t000000e1Z0uAAE
21-00012574
Service Request Number: 21-00012574 • Address: 10295 N WALTON WALKER SERV SB, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00012574
Address
10295 N WALTON WALKER SERV SB, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-05T19:28:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-05T19:28:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86445908177671000,-96.90075336498504000)
Unique Key
500t000000e1RyvAAE
21-00340278
Service Request Number: 21-00340278 • Address: 1441 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00340278
Address
1441 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T11:23:56.000
Updated Date
2023-06-09T01:50:58.000
Closed Date
2021-04-16T11:23:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76175751140337400,-96.82318555626530000)
Unique Key
500t000000kfRDXAA2
21-00078222
Service Request Number: 21-00078222 • Address: 1021 TYLER VERNON DART STA, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00078222
Address
1021 TYLER VERNON DART STA, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T13:20:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T13:20:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73317857919137500,-96.83918758924727000)
Unique Key
500t000000fd3TQAAY
21-00827906
Service Request Number: 21-00827906 • Address: 2715 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00827906
Address
2715 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T14:11:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T14:11:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99295330990472000,-96.86765036244734000)
Unique Key
500t000000qvE15AAE
20-00986229
Service Request Number: 20-00986229 • Address: 2431 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00986229
Address
2431 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-10-01T09:34:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T09:34:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73403527017743600,-96.85773151639282000)
Unique Key
500t000000ZktUwAAJ
21-00781803
Service Request Number: 21-00781803 • Address: 7023 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00781803
Address
7023 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T09:40:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-24T09:40:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89873681302967000,-96.78547313599057000)
Unique Key
500t000000pzlR5AAI
20-00995634
Service Request Number: 20-00995634 • Address: 61 VANGUARD WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00995634
Address
61 VANGUARD WAY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-04T23:51:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-04T23:51:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90074171817812500,-96.76391277982482000)
Unique Key
500t000000ZlNiFAAV
20-01235642
Service Request Number: 20-01235642 • Address: 900 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01235642
Address
900 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-27T19:42:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-27T19:42:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75380311851215000,-96.82783755522192000)
Unique Key
500t000000dyjfdAAA
21-00285503
Service Request Number: 21-00285503 • Address: 6906 ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00285503
Address
6906 ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-03-31T08:40:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-31T08:40:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98873892209949000,-96.78169815963706000)
Unique Key
500t000000jEL8qAAG
21-00720104
Service Request Number: 21-00720104 • Address: 1100 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00720104
Address
1100 S ERVAY ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:21:37.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-04T15:21:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77428880183536000,-96.79273959687228000)
Unique Key
500t000000pASPHAA4
21-00035592
Service Request Number: 21-00035592 • Address: SCYENE RD & S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00035592
Address
SCYENE RD & S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-01-12T23:00:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-12T23:00:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76338534675108600,-96.68269993344646000)
Unique Key
500t000000efjUqAAI
21-00585780
Service Request Number: 21-00585780 • Address: 1949 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00585780
Address
1949 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-06-25T09:21:40.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-25T09:21:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77006090098147000,-96.83648646672505000)
Unique Key
500t000000nQVd6AAG
21-00886228
Service Request Number: 21-00886228 • Address: 8415 VAN PELT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00886228
Address
8415 VAN PELT DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-30T12:59:26.000
Updated Date
2023-06-09T00:07:27.000
Closed Date
2021-09-30T12:59:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80113305311383000,-96.69644887369641000)
Unique Key
500t000000rlYS6AAM
21-00358492
Service Request Number: 21-00358492 • Address: 2655 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00358492
Address
2655 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T15:09:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T15:09:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86660388793602000,-96.88584157069390000)
Unique Key
500t000000khxbtAAA
20-01028246
Service Request Number: 20-01028246 • Address: 2527 SEARCY DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01028246
Address
2527 SEARCY DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-13T17:08:52.000
Updated Date
2023-06-09T03:31:20.000
Closed Date
2020-10-13T17:08:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72739870311421000,-96.85987442437819000)
Unique Key
500t000000aT1chAAC
21-00203848
Service Request Number: 21-00203848 • Address: 2550 GIVENDALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00203848
Address
2550 GIVENDALE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-07T07:46:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T07:46:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67819842755374500,-96.78006607197553000)
Unique Key
500t000000hotTrAAI
21-00000811
Service Request Number: 21-00000811 • Address: WALNUT HILL LN & ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00000811
Address
WALNUT HILL LN & ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2021-01-01T14:50:47.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-01T14:50:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88041525296544000,-96.74166013684584000)
Unique Key
500t000000e0EeOAAU
21-00239926
Service Request Number: 21-00239926 • Address: 6503 KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00239926
Address
6503 KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T16:09:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T16:09:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83761326808887000,-96.82585774348647000)
Unique Key
500t000000icYB2AAM
21-00345956
Service Request Number: 21-00345956 • Address: 10349 STRAIT LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00345956
Address
10349 STRAIT LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T10:25:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T10:25:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88547440581264000,-96.82494917606222000)
Unique Key
500t000000kg51rAAA
21-00154782
Service Request Number: 21-00154782 • Address: W WHEATLAND RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00154782
Address
W WHEATLAND RD & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-22T00:59:00.000
Status
Closed
Created Date
2021-02-20T11:54:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-20T11:54:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64760430218008500,-96.84012513700370000)
Unique Key
500t000000hC8ssAAC
21-00082685
Service Request Number: 21-00082685 • Address: 3201 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00082685
Address
3201 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T14:24:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T14:24:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82531948361630000,-96.82713874459425000)
Unique Key
500t000000fddwsAAA
21-00259571
Service Request Number: 21-00259571 • Address: 3740 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00259571
Address
3740 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T16:35:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-23T16:35:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78073659481717000,-96.88152844776765000)
Unique Key
500t000000jC0UzAAK
20-01199545
Service Request Number: 20-01199545 • Address: ROYAL LN & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01199545
Address
ROYAL LN & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T18:59:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-12T18:59:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89356159622415000,-96.75348883986659000)
Unique Key
500t000000dFEA1AAO
21-00356694
Service Request Number: 21-00356694 • Address: CEDAR CREST BLVD & E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00356694
Address
CEDAR CREST BLVD & E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T16:20:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-21T16:20:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74633013878959000,-96.78666921721890000)
Unique Key
500t000000khjT2AAI
21-00012808
Service Request Number: 21-00012808 • Address: 2400 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00012808
Address
2400 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-01-05T22:24:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-05T22:24:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81817928782285000,-96.75285107410714000)
Unique Key
500t000000e1U2NAAU
21-00830308
Service Request Number: 21-00830308 • Address: ELSIE FAYE HEGGINS ST & MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00830308
Address
ELSIE FAYE HEGGINS ST & MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-09-09T09:42:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-09T09:42:29.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75491622052279000,-96.75460722915800000)
Unique Key
500t000000qvaHPAAY
21-00827060
Service Request Number: 21-00827060 • Address: 2600 BOWLING GREEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00827060
Address
2600 BOWLING GREEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T11:33:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T11:33:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71689242133850000,-96.79761513209934000)
Unique Key
500t000000qv61zAAA
21-00552994
Service Request Number: 21-00552994 • Address: 9522 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00552994
Address
9522 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T16:15:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T16:15:10.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90466771678790500,-96.73215629299185000)
Unique Key
500t000000n1sgeAAA
21-00098742
Service Request Number: 21-00098742 • Address: 5300 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00098742
Address
5300 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-01T11:04:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T11:04:53.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93934212142590000,-96.81790056602807000)
Unique Key
500t000000gLUoNAAW
21-00362504
Service Request Number: 21-00362504 • Address: 3419 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00362504
Address
3419 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T12:03:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T12:03:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73603219356452000,-96.87683109673645000)
Unique Key
500t000000kiYmVAAU
21-00531186
Service Request Number: 21-00531186 • Address: 6918 ANTLER AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00531186
Address
6918 ANTLER AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T15:06:18.000
Updated Date
2023-06-09T01:03:10.000
Closed Date
2021-06-10T15:06:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71742432529075000,-96.70244403652710000)
Unique Key
500t000000mzV73AAE
21-00226052
Service Request Number: 21-00226052 • Address: 3078 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00226052
Address
3078 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-03-13T17:09:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-13T17:09:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83470684178197000,-96.66394850366514000)
Unique Key
500t000000ibCaCAAU
21-00428505
Service Request Number: 21-00428505 • Address: 11623 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00428505
Address
11623 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T08:31:09.000
Updated Date
2023-06-09T01:39:02.000
Closed Date
2021-05-13T08:31:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85000927806114000,-96.65984289568891000)
Unique Key
500t000000lf6V1AAI
21-00203770
Service Request Number: 21-00203770 • Address: DALLAS NORTH TOLLWAY RAMP SB & L B J ACRD WB, DALLAS, TX, 75244 • City Council District: 11
Service Request Number
21-00203770
Address
DALLAS NORTH TOLLWAY RAMP SB & L B J ACRD WB, DALLAS, TX, 75244
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T10:49:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T10:49:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92635951040215000,-96.82128817487914000)
Unique Key
500t000000hot5TAAQ
21-00509283
Service Request Number: 21-00509283 • Address: CANADA DR & N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00509283
Address
CANADA DR & N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed
Created Date
2021-06-05T03:24:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-05T03:24:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79264113403096000,-96.87384291386954000)
Unique Key
500t000000mjgXNAAY
21-00431623
Service Request Number: 21-00431623 • Address: 689 S HARWOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00431623
Address
689 S HARWOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-13T15:45:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T15:45:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77807826307872000,-96.79177547630964000)
Unique Key
500t000000lfOs7AAE
21-00417155
Service Request Number: 21-00417155 • Address: 13300 NOEL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00417155
Address
13300 NOEL RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T12:32:47.000
Updated Date
2023-06-09T01:40:56.000
Closed Date
2021-05-10T12:32:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92917851535804000,-96.81783862005173000)
Unique Key
500t000000ldhQpAAI
21-00832951
Service Request Number: 21-00832951 • Address: 1935 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00832951
Address
1935 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T16:18:19.000
Updated Date
2023-06-09T00:30:54.000
Closed Date
2021-09-09T16:18:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78274829161401000,-96.85139318026330000)
Unique Key
500t000000qvyWUAAY
21-00590876
Service Request Number: 21-00590876 • Address: 4114 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00590876
Address
4114 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-26T17:04:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-26T17:04:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83579797262292000,-96.82213853001059000)
Unique Key
500t000000lYhP2AAK
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