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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00510721
Service Request Number: 21-00510721 • Address: 4300 SPRINGSIDE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00510721
Address
4300 SPRINGSIDE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed
Created Date
2021-06-05T17:49:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-05T17:49:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83881289664466000,-96.75164786721825000)
Unique Key
500t000000mjncnAAA
21-00015564
Service Request Number: 21-00015564 • Address: 4582 ROCKAWAY DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00015564
Address
4582 ROCKAWAY DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T15:47:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T15:47:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84304090816909400,-96.74230466556034000)
Unique Key
500t000000e1nSpAAI
21-00682199
Service Request Number: 21-00682199 • Address: 1707 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00682199
Address
1707 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T15:05:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-23T15:05:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76569777602203000,-96.84706811746385000)
Unique Key
500t000000oo9ENAAY
21-00471187
Service Request Number: 21-00471187 • Address: 3842 DURANGO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00471187
Address
3842 DURANGO DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T12:09:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T12:09:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86704119529683000,-96.85122175776803000)
Unique Key
500t000000mNiCKAA0
21-00570479
Service Request Number: 21-00570479 • Address: 6267 MOONGLOW DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00570479
Address
6267 MOONGLOW DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-22T06:18:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T06:18:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67215266483023600,-96.79688612265244000)
Unique Key
500t000000nOj94AAC
21-00444758
Service Request Number: 21-00444758 • Address: 4016 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00444758
Address
4016 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T14:24:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-16T14:24:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00632911964845600,-96.84284504025390000)
Unique Key
500t000000mALVOAA4
21-00545755
Service Request Number: 21-00545755 • Address: 207 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00545755
Address
207 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T11:53:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T11:53:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74618537628890600,-96.85706368551648000)
Unique Key
500t000000n17OjAAI
21-00662522
Service Request Number: 21-00662522 • Address: 13301 PURPLE SAGE RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00662522
Address
13301 PURPLE SAGE RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-18T14:52:19.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-18T14:52:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92873725182318600,-96.77837505001823000)
Unique Key
500t000000oM4euAAC
21-00303495
Service Request Number: 21-00303495 • Address: 700 ROUGH BARK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00303495
Address
700 ROUGH BARK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T16:59:42.000
Updated Date
2023-06-09T01:56:49.000
Closed Date
2021-04-05T16:59:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72436117926617500,-96.64456332051110000)
Unique Key
500t000000jvntbAAA
21-00068035
Service Request Number: 21-00068035 • Address: 3785 PALLOS VERDAS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00068035
Address
3785 PALLOS VERDAS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-22T12:59:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-22T12:59:56.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90543546991729000,-96.85209926455823000)
Unique Key
500t000000fbleCAAQ
20-01137361
Service Request Number: 20-01137361 • Address: 3500 JANE LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01137361
Address
3500 JANE LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-11-19T12:59:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-19T12:59:10.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80667138649467000,-96.87739009983595000)
Unique Key
500t000000cXr6kAAC
21-00115046
Service Request Number: 21-00115046 • Address: 3339 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00115046
Address
3339 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-02-05T17:58:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-05T17:58:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82782483094509000,-96.82730815688394000)
Unique Key
500t000000gN7MSAA0
20-01088913
Service Request Number: 20-01088913 • Address: 2841 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01088913
Address
2841 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-03T14:10:46.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-03T14:10:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80282433296570000,-96.80580006524394000)
Unique Key
500t000000bkKUQAA2
20-01131974
Service Request Number: 20-01131974 • Address: MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01131974
Address
MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-18T01:54:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-18T01:54:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88062718649844000,-96.85629292857527000)
Unique Key
500t000000bnG7TAAU
20-01155206
Service Request Number: 20-01155206 • Address: 18724 REDSTONE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01155206
Address
18724 REDSTONE CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-25T12:06:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-25T12:06:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00530194358068000,-96.79766574949484000)
Unique Key
500t000000cZEBPAA4
21-00502751
Service Request Number: 21-00502751 • Address: 3065 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00502751
Address
3065 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-03T12:47:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T12:47:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883642271854600,-96.87619107646294000)
Unique Key
500t000000miyPdAAI
21-00338250
Service Request Number: 21-00338250 • Address: 3225 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00338250
Address
3225 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T16:26:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T16:26:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85564285539065000,-96.86594249670996000)
Unique Key
500t000000jzAl5AAE
21-00694596
Service Request Number: 21-00694596 • Address: 9198 MCCRAW DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00694596
Address
9198 MCCRAW DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-28T07:41:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-28T07:41:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86546142068044000,-96.81346533108450000)
Unique Key
500t000000opvXxAAI
21-00606581
Service Request Number: 21-00606581 • Address: 3042 LEE ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00606581
Address
3042 LEE ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-06-30T20:48:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-30T20:48:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81758024628178600,-96.78926087949130000)
Unique Key
500t000000lagtfAAA
21-00576358
Service Request Number: 21-00576358 • Address: 9966 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00576358
Address
9966 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T09:39:47.000
Updated Date
2023-06-12T01:06:52.000
Closed Date
2021-06-23T09:39:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74637845892291000,-96.65155954193410000)
Unique Key
500t000000nPQ1zAAG
21-00378785
Service Request Number: 21-00378785 • Address: S MUNGER BLVD & S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00378785
Address
S MUNGER BLVD & S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-04-28T15:54:26.000
Updated Date
2023-06-09T01:35:51.000
Closed Date
2021-04-28T15:54:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.79109290595045000,-96.75600572441509000)
Unique Key
500t000000l9rahAAA
20-01103166
Service Request Number: 20-01103166 • Address: 9501 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01103166
Address
9501 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-09T10:03:06.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-11-09T10:03:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.87590417232312000,-96.70855274315821000)
Unique Key
500t000000blGCsAAM
21-00461518
Service Request Number: 21-00461518 • Address: 3747 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00461518
Address
3747 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T12:46:24.000
Updated Date
2023-06-09T00:57:58.000
Closed Date
2021-05-21T12:46:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89332683672457600,-96.85447884425534000)
Unique Key
500t000000mCgCZAA0
21-00362804
Service Request Number: 21-00362804 • Address: 5301 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00362804
Address
5301 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T13:14:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T13:14:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.64162713960505000,-96.73387963625754000)
Unique Key
500t000000kibc5AAA
21-00379407
Service Request Number: 21-00379407 • Address: 10310 CARRY BACK CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00379407
Address
10310 CARRY BACK CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T19:02:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T19:02:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88683489444568000,-96.87439089207136000)
Unique Key
500t000000l9x9uAAA
21-00290647
Service Request Number: 21-00290647 • Address: 3617 ROUTH ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00290647
Address
3617 ROUTH ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-04-01T10:32:38.000
Updated Date
2023-06-09T01:52:42.000
Closed Date
2021-04-01T10:32:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80402503588460000,-96.81137435764654000)
Unique Key
500t000000jEmXHAA0
20-01210847
Service Request Number: 20-01210847 • Address: 8400 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01210847
Address
8400 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T21:51:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T21:51:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88319025301433400,-96.75913776816354000)
Unique Key
500t000000dGWt0AAG
20-01188979
Service Request Number: 20-01188979 • Address: SHORECREST DR & LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01188979
Address
SHORECREST DR & LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-08T20:28:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-08T20:28:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85868728639862000,-96.85080954238548000)
Unique Key
500t000000bN79eAAC
21-00176933
Service Request Number: 21-00176933 • Address: 804 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00176933
Address
804 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T16:05:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T16:05:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78732634497761000,-96.76252581890664000)
Unique Key
500t000000hm1QqAAI
20-01180381
Service Request Number: 20-01180381 • Address: 9100 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01180381
Address
9100 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-05T10:51:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-05T10:51:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64248758663774000,-96.94799368237425000)
Unique Key
500t000000bM7NUAA0
21-00481467
Service Request Number: 21-00481467 • Address: 947 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00481467
Address
947 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-27T16:17:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T16:17:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79416878879371000,-96.77734138125308000)
Unique Key
500t000000mPoUBAA0
21-00843350
Service Request Number: 21-00843350 • Address: 4127 BABCOCK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00843350
Address
4127 BABCOCK DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T22:10:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T22:10:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79167646161727000,-96.88455035768608000)
Unique Key
500t000000rISUfAAO
21-00395976
Service Request Number: 21-00395976 • Address: LINFIELD RD & HUMPHREY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00395976
Address
LINFIELD RD & HUMPHREY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-04T10:22:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-04T10:22:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71058449151655000,-96.76599435780581000)
Unique Key
500t000000lC6pUAAS
21-00780793
Service Request Number: 21-00780793 • Address: 549 PIERCE ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00780793
Address
549 PIERCE ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T19:45:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T19:45:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74078650123503600,-96.86628149861342000)
Unique Key
500t000000pzZdXAAU
20-01040133
Service Request Number: 20-01040133 • Address: 4537 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01040133
Address
4537 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-16T19:33:38.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-16T19:33:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80629779553042600,-96.78257661295620000)
Unique Key
500t000000aTi6GAAS
21-00104977
Service Request Number: 21-00104977 • Address: 10666 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00104977
Address
10666 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2021-02-03T14:19:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-03T14:19:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86412261288488400,-96.70099833049990000)
Unique Key
500t000000gMAKzAAO
21-00348796
Service Request Number: 21-00348796 • Address: 2905 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00348796
Address
2905 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T17:21:59.000
Updated Date
2023-06-09T01:53:56.000
Closed Date
2021-04-19T17:21:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85649388475168000,-96.66352423161321000)
Unique Key
500t000000kgUtXAAU
20-01137170
Service Request Number: 20-01137170 • Address: 1300 WOODY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01137170
Address
1300 WOODY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-19T12:26:08.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-19T12:26:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67878116266414000,-96.58846889310435000)
Unique Key
500t000000cXqK1AAK
21-00467632
Service Request Number: 21-00467632 • Address: 6400 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00467632
Address
6400 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T14:51:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T14:51:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77903417098847000,-96.70830442677192000)
Unique Key
500t000000mN6I2AAK
21-00549952
Service Request Number: 21-00549952 • Address: 2700 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00549952
Address
2700 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T10:02:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-16T10:02:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66193525080977000,-96.86232916670883000)
Unique Key
500t000000n1aP7AAI
20-01057898
Service Request Number: 20-01057898 • Address: 10201 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01057898
Address
10201 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T14:10:03.000
Updated Date
2023-06-09T03:36:27.000
Closed Date
2020-10-22T14:10:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91649816306420500,-96.70907656681064000)
Unique Key
500t000000aUnAfAAK
21-00834660
Service Request Number: 21-00834660 • Address: DELMAR AVE & ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00834660
Address
DELMAR AVE & ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-10T11:51:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-10T11:51:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81387220509256000,-96.76582966557234000)
Unique Key
500t000000qwGIwAAM
20-01217185
Service Request Number: 20-01217185 • Address: 16731 COIT RD, DALLAS, TX, 75248 • Department: Transportation and Public Works Department
Service Request Number
20-01217185
Address
16731 COIT RD, DALLAS, TX, 75248
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-21T00:59:00.000
Status
Closed
Created Date
2020-12-19T08:36:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-19T08:36:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98181468295483000,-96.76827166826480000)
Unique Key
500t000000dHBpzAAG
21-00258841
Service Request Number: 21-00258841 • Address: 2731 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00258841
Address
2731 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-03-23T15:05:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-23T15:05:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73401360237399000,-96.86447954488126000)
Unique Key
500t000000jBxmgAAC
21-00329524
Service Request Number: 21-00329524 • Address: 10523 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00329524
Address
10523 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T13:57:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T13:57:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74093685989021000,-96.64344679339335000)
Unique Key
500t000000jyHdeAAE
21-00550564
Service Request Number: 21-00550564 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00550564
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T09:49:54.000
Updated Date
2023-06-12T01:22:06.000
Closed Date
2021-06-16T09:49:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97296062986203000,-96.76935555636862000)
Unique Key
500t000000n1e2fAAA
21-00185456
Service Request Number: 21-00185456 • Address: 200 CONTINENTAL AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00185456
Address
200 CONTINENTAL AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-03-02T11:07:54.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-02T11:07:54.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78363805716479400,-96.81549093700043000)
Unique Key
500t000000hn9tNAAQ
20-01141606
Service Request Number: 20-01141606 • Address: 7900 FOREST LN, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-01141606
Address
7900 FOREST LN, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-20T14:23:32.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-11-20T14:23:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90915531102411500,-96.77052538415768000)
Unique Key
500t000000cY9B8AAK
21-00190155
Service Request Number: 21-00190155 • Address: 1664 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00190155
Address
1664 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T04:00:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T04:00:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76571091839566000,-96.83545566997888000)
Unique Key
500t000000hnfcWAAQ
20-01231821
Service Request Number: 20-01231821 • Address: 14503 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01231821
Address
14503 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-24T11:49:47.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-12-24T11:49:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94605125683584400,-96.77214282727644000)
Unique Key
500t000000dyRLHAA2
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