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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00155278
Service Request Number: 21-00155278 • Address: 6222 BELMONT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00155278
Address
6222 BELMONT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-20T15:43:31.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-02-20T15:43:31.000
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81715466304008000,-96.75807771860550000)
Unique Key
500t000000hCBzYAAW
21-00589096
Service Request Number: 21-00589096 • Address: 9102 WEBB KAY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00589096
Address
9102 WEBB KAY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-25T11:15:20.000
Updated Date
2023-06-12T01:19:34.000
Closed Date
2021-06-25T11:15:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90617532233696000,-96.74353820077009000)
Unique Key
500t000000nQpbcAAC
20-01189659
Service Request Number: 20-01189659 • Address: 926 CHANNING CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01189659
Address
926 CHANNING CIR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T10:24:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T10:24:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69268387727776000,-96.83824474953742000)
Unique Key
500t000000bND8QAAW
21-00228197
Service Request Number: 21-00228197 • Address: 2615 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00228197
Address
2615 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-15T09:52:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-15T09:52:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76247930746450000,-96.76358442147192000)
Unique Key
500t000000ibRMaAAM
21-00609562
Service Request Number: 21-00609562 • Address: 804 CALCUTTA DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00609562
Address
804 CALCUTTA DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-01T13:45:19.000
Updated Date
2023-06-12T01:15:05.000
Closed Date
2021-07-01T13:45:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68031522917480000,-96.81265835658522000)
Unique Key
500t000000lb6FbAAI
21-00269783
Service Request Number: 21-00269783 • Address: 205 E DAVIS ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00269783
Address
205 E DAVIS ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-26T09:22:08.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-26T09:22:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74949503847951000,-96.82168887102526000)
Unique Key
500t000000jCxR8AAK
21-00486514
Service Request Number: 21-00486514 • Address: 7715 MAXWELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00486514
Address
7715 MAXWELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-28T23:30:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-28T23:30:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73546975983679000,-96.68935442499465000)
Unique Key
500t000000mh8QCAAY
21-00607779
Service Request Number: 21-00607779 • Address: 4427 BESSIE DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00607779
Address
4427 BESSIE DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-01T10:11:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T10:11:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72880948359858000,-96.89351814370177000)
Unique Key
500t000000larnvAAA
21-00586402
Service Request Number: 21-00586402 • Address: 1545 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00586402
Address
1545 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed
Created Date
2021-06-25T10:38:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-25T10:38:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72838067969275000,-96.81159104110773000)
Unique Key
500t000000nQZ8qAAG
21-00843731
Service Request Number: 21-00843731 • Address: 517 RIDGEWAY ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00843731
Address
517 RIDGEWAY ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-13T14:07:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T14:07:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80663217842530000,-96.75536675424408000)
Unique Key
500t000000rIXvAAAW
21-00425812
Service Request Number: 21-00425812 • Address: 918 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00425812
Address
918 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T11:58:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T11:58:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74406329499204000,-96.83831085666640000)
Unique Key
500t000000lekZgAAI
20-00985638
Service Request Number: 20-00985638 • Address: C F HAWN FWY WB & S PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00985638
Address
C F HAWN FWY WB & S PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-01T07:18:26.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-01T07:18:26.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70436323179366400,-96.66561960801111000)
Unique Key
500t000000Zkr77AAB
21-00137990
Service Request Number: 21-00137990 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00137990
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-15T00:59:00.000
Status
Closed
Created Date
2021-02-13T15:21:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-13T15:21:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85101349294885000,-96.77001276710577000)
Unique Key
500t000000h9bokAAA
20-01206809
Service Request Number: 20-01206809 • Address: 9030 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01206809
Address
9030 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-12-15T16:23:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-15T16:23:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.91479007173385400,-96.74959760460375000)
Unique Key
500t000000dG4lTAAS
21-00532642
Service Request Number: 21-00532642 • Address: 15177 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00532642
Address
15177 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T15:32:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T15:32:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95577219433176500,-96.77263015911687000)
Unique Key
500t000000mzebUAAQ
21-00575263
Service Request Number: 21-00575263 • Address: 2818 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00575263
Address
2818 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-22T22:33:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T22:33:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82848158748859000,-96.66629842036400000)
Unique Key
500t000000nPGa4AAG
21-00351230
Service Request Number: 21-00351230 • Address: 7605 BANTRY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00351230
Address
7605 BANTRY CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T14:16:00.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-19T14:16:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98589968762618000,-96.77667997354425000)
Unique Key
500t000000kgqtLAAQ
21-00033718
Service Request Number: 21-00033718 • Address: 1005 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00033718
Address
1005 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-12T14:36:01.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-01-12T14:36:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73582094839901000,-96.85553920265154000)
Unique Key
500t000000efXw7AAE
21-00337220
Service Request Number: 21-00337220 • Address: 9041 BIRD LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00337220
Address
9041 BIRD LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:33:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T13:33:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68954508527331000,-96.74083881701102000)
Unique Key
500t000000jz4v7AAA
21-00455679
Service Request Number: 21-00455679 • Address: 6429 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00455679
Address
6429 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T12:17:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T12:17:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83302648239119000,-96.75207099615152000)
Unique Key
500t000000mC0SoAAK
21-00544160
Service Request Number: 21-00544160 • Address: SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00544160
Address
SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T08:44:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T08:44:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77863259007090000,-96.91722690464916000)
Unique Key
500t000000n0xEnAAI
21-00097347
Service Request Number: 21-00097347 • Address: MCKINNON ST & HUNT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00097347
Address
MCKINNON ST & HUNT ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T18:59:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T18:59:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79451772870570600,-96.80754642595316000)
Unique Key
500t000000gLKHEAA4
20-01204021
Service Request Number: 20-01204021 • Address: 16714 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01204021
Address
16714 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T18:27:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T18:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98522058707954000,-96.77129428394142000)
Unique Key
500t000000dFkA2AAK
21-00261516
Service Request Number: 21-00261516 • Address: MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00261516
Address
MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T07:19:01.000
Updated Date
2023-06-09T01:49:24.000
Closed Date
2021-03-24T07:19:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68974324521453000,-96.96322070794233000)
Unique Key
500t000000jCCQdAAO
21-00285634
Service Request Number: 21-00285634 • Address: 9844 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00285634
Address
9844 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-03-31T09:02:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-31T09:02:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87882320601955400,-96.71617842061355000)
Unique Key
500t000000jELn2AAG
21-00803687
Service Request Number: 21-00803687 • Address: 1100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00803687
Address
1100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T11:09:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T11:09:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66216635698083000,-96.80740555027930000)
Unique Key
500t000000qWhRSAA0
21-00834079
Service Request Number: 21-00834079 • Address: 18985 WHITEWATER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00834079
Address
18985 WHITEWATER LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T10:03:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T10:03:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00924407553086600,-96.83283948812706000)
Unique Key
500t000000qwAk5AAE
20-01152098
Service Request Number: 20-01152098 • Address: 11005 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01152098
Address
11005 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:08:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T15:08:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83771996140646000,-96.65335226085999000)
Unique Key
500t000000cZ0B3AAK
20-01030839
Service Request Number: 20-01030839 • Address: 1410 FAYETTE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01030839
Address
1410 FAYETTE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-14T10:40:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-14T10:40:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74205346985916000,-96.80204265955610000)
Unique Key
500t000000aTAupAAG
21-00502375
Service Request Number: 21-00502375 • Address: 1900 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00502375
Address
1900 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T11:45:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T11:45:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76335093632669000,-96.77491669978826000)
Unique Key
500t000000miuvVAAQ
21-00408216
Service Request Number: 21-00408216 • Address: 2001 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00408216
Address
2001 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T15:59:56.000
Updated Date
2023-06-09T01:33:56.000
Closed Date
2021-05-06T15:59:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72386121334927000,-96.82062557159995000)
Unique Key
500t000000lcdhRAAQ
21-00641122
Service Request Number: 21-00641122 • Address: 430 TOWN CREEK DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00641122
Address
430 TOWN CREEK DR, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:07:31.000
Updated Date
2023-06-09T00:47:09.000
Closed Date
2021-07-12T10:07:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68287875710010000,-96.83146624196523000)
Unique Key
500t000000o1zDTAAY
20-01217442
Service Request Number: 20-01217442 • Address: 1000 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01217442
Address
1000 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-21T00:59:00.000
Status
Closed
Created Date
2020-12-19T11:45:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-19T11:45:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72955295549914500,-96.64825609377648000)
Unique Key
500t000000dHD1cAAG
21-00584670
Service Request Number: 21-00584670 • Address: 300 S BOND AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00584670
Address
300 S BOND AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T19:00:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T19:00:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.74396435223230000,-96.90869335918173000)
Unique Key
500t000000nQMGyAAO
21-00568904
Service Request Number: 21-00568904 • Address: 13122 SOUTHVIEW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00568904
Address
13122 SOUTHVIEW LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T14:51:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T14:51:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92779245018578000,-96.77048435608249000)
Unique Key
500t000000nOXx1AAG
21-00528112
Service Request Number: 21-00528112 • Address: 6809 PRAIRIE FLOWER TRL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00528112
Address
6809 PRAIRIE FLOWER TRL, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T10:35:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T10:35:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77874813398946000,-96.70221591132832000)
Unique Key
500t000000mzCrXAAU
21-00430661
Service Request Number: 21-00430661 • Address: 6913 LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00430661
Address
6913 LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T12:32:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T12:32:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99302374326488500,-96.79272754695576000)
Unique Key
500t000000lfJd5AAE
21-00263364
Service Request Number: 21-00263364 • Address: 13082 JUPITER RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00263364
Address
13082 JUPITER RD, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-03-24T14:36:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T14:36:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87336045666333000,-96.68295797494432000)
Unique Key
500t000000jCMa7AAG
21-00845500
Service Request Number: 21-00845500 • Address: N WASHINGTON AVE & THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00845500
Address
N WASHINGTON AVE & THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T13:10:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T13:10:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80167714440306500,-96.79063775987038000)
Unique Key
500t000000rInRbAAK
20-01122626
Service Request Number: 20-01122626 • Address: DALLAS FT WORTH TPKE WB & N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01122626
Address
DALLAS FT WORTH TPKE WB & N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-16T00:59:00.000
Status
Closed
Created Date
2020-11-14T21:00:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-14T21:00:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76643507325840000,-96.85668708894924000)
Unique Key
500t000000bmTzyAAE
21-00641492
Service Request Number: 21-00641492 • Address: 3000 HESTER AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00641492
Address
3000 HESTER AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:57:48.000
Updated Date
2023-06-09T00:47:13.000
Closed Date
2021-07-12T10:57:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82436311056621000,-96.78558615414741000)
Unique Key
500t000000o21gXAAQ
21-00062452
Service Request Number: 21-00062452 • Address: 7025 CREEK BEND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00062452
Address
7025 CREEK BEND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-01-20T22:29:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-20T22:29:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99587170248070600,-96.79220773744659000)
Unique Key
500t000000fb6iTAAQ
21-00264991
Service Request Number: 21-00264991 • Address: 1657 YOUNG ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00264991
Address
1657 YOUNG ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:08:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:08:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77799472717329000,-96.79653986817607000)
Unique Key
500t000000jCVOeAAO
21-00527983
Service Request Number: 21-00527983 • Address: 1342 GOLDIE AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00527983
Address
1342 GOLDIE AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T07:33:43.000
Updated Date
2023-06-09T01:00:39.000
Closed Date
2021-06-10T07:33:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73163698466057000,-96.89238481723994000)
Unique Key
500t000000mzC4mAAE
21-00201198
Service Request Number: 21-00201198 • Address: 5114 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00201198
Address
5114 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T16:51:16.000
Updated Date
2023-06-09T02:11:56.000
Closed Date
2021-03-05T16:51:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74539909489751000,-96.91038197738440000)
Unique Key
500t000000hofXAAAY
21-00880789
Service Request Number: 21-00880789 • Address: PENSACOLA CT & S RANDOLPH DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00880789
Address
PENSACOLA CT & S RANDOLPH DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-09-27T15:03:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-27T15:03:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74452467933612000,-96.88982658559061000)
Unique Key
500t000000rk1wTAAQ
21-00776337
Service Request Number: 21-00776337 • Address: 2700 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00776337
Address
2700 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-22T09:50:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-22T09:50:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65140933554364000,-96.86376279356428000)
Unique Key
500t000000pyoz5AAA
21-00334977
Service Request Number: 21-00334977 • Address: N ERVAY ST & PACIFIC AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00334977
Address
N ERVAY ST & PACIFIC AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-14T15:25:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T15:25:46.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78256223285692000,-96.79757942204569000)
Unique Key
500t000000jysP5AAI
21-00832570
Service Request Number: 21-00832570 • Address: 3235 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00832570
Address
3235 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T16:29:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T16:29:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70995573639116000,-96.84417756533374000)
Unique Key
500t000000qvv1ZAAQ
20-01151664
Service Request Number: 20-01151664 • Address: STRAYHORN DR & PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01151664
Address
STRAYHORN DR & PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:57:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T13:57:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83671675250793000,-96.65256450089645000)
Unique Key
500t000000cYyBCAA0
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