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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-00989343
Service Request Number: 20-00989343 • Address: 19523 ROWDEN TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00989343
Address
19523 ROWDEN TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-10-01T20:07:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T20:07:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00999520701262000,-96.80893761722449000)
Unique Key
500t000000Zl2zZAAR
20-01105604
Service Request Number: 20-01105604 • Address: 3820 SEGUIN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01105604
Address
3820 SEGUIN DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2020-11-09T16:02:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-09T16:02:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87795163763836000,-96.85050725539635000)
Unique Key
500t000000blPBZAA2
21-00484450
Service Request Number: 21-00484450 • Address: 3000 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00484450
Address
3000 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T12:45:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T12:45:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70893359836184000,-96.92351870981378000)
Unique Key
500t000000mQ9liAAC
21-00169255
Service Request Number: 21-00169255 • Address: 3033 FLASK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00169255
Address
3033 FLASK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-24T15:55:33.000
Updated Date
2023-06-09T02:16:34.000
Closed Date
2021-02-24T15:55:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65954374549722400,-96.77243595807613000)
Unique Key
500t000000hlGWWAA2
21-00557528
Service Request Number: 21-00557528 • Address: 9823 SAN LEA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00557528
Address
9823 SAN LEA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:37:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:37:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82233713077595600,-96.66185417838071000)
Unique Key
500t000000nNMUBAA4
21-00821116
Service Request Number: 21-00821116 • Address: 6142 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00821116
Address
6142 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-06T21:26:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-06T21:26:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82428862342240400,-96.75977124566131000)
Unique Key
500t000000quEA7AAM
21-00624666
Service Request Number: 21-00624666 • Address: 3760 SHADY HILL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00624666
Address
3760 SHADY HILL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T19:47:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T19:47:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90629614211529000,-96.85382794458799000)
Unique Key
500t000000nzeCIAAY
21-00561146
Service Request Number: 21-00561146 • Address: 4015 CALCULUS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00561146
Address
4015 CALCULUS DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-18T13:21:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-18T13:21:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91798174705029000,-96.84617417663280000)
Unique Key
500t000000nNjVwAAK
21-00467460
Service Request Number: 21-00467460 • Address: 3910 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00467460
Address
3910 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T08:41:22.000
Updated Date
2023-06-09T00:58:51.000
Closed Date
2021-05-24T08:41:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69717012705659400,-96.81771464134340000)
Unique Key
500t000000mN3wmAAC
21-00837902
Service Request Number: 21-00837902 • Address: 3618 MATADOR DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00837902
Address
3618 MATADOR DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-11T16:36:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-11T16:36:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87531407904742000,-96.85751987317506000)
Unique Key
500t000000qwfvmAAA
21-00464097
Service Request Number: 21-00464097 • Address: 4200 LAKEHURST CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00464097
Address
4200 LAKEHURST CT, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-23T11:39:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T11:39:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74390577737418000,-96.88914678928623000)
Unique Key
500t000000mDbuuAAC
21-00794845
Service Request Number: 21-00794845 • Address: 15990 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00794845
Address
15990 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-08-27T15:37:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-27T15:37:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97033653079259000,-96.78409868790021000)
Unique Key
500t000000qVLbEAAW
21-00770459
Service Request Number: 21-00770459 • Address: 1600 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00770459
Address
1600 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T20:03:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T20:03:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75910608754181000,-96.77621721685055000)
Unique Key
500t000000pxzi1AAA
21-00591316
Service Request Number: 21-00591316 • Address: 1593 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00591316
Address
1593 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-06-27T09:13:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-27T09:13:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69994411716156000,-96.84766806731521000)
Unique Key
500t000000lYn5sAAC
21-00313204
Service Request Number: 21-00313204 • Address: 9000 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00313204
Address
9000 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-08T10:10:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-08T10:10:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90045111452422000,-96.73808484961653000)
Unique Key
500t000000jwlluAAA
21-00392465
Service Request Number: 21-00392465 • Address: 8700 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00392465
Address
8700 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T13:42:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T13:42:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72719403561714600,-96.67061046915860000)
Unique Key
500t000000lBhlUAAS
21-00043273
Service Request Number: 21-00043273 • Address: 11437 CROMWELL CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00043273
Address
11437 CROMWELL CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-14T17:46:10.000
Updated Date
2023-06-09T03:02:41.000
Closed Date
2021-01-14T17:46:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90382074306673000,-96.86533998169878000)
Unique Key
500t000000ega6lAAA
21-00386222
Service Request Number: 21-00386222 • Address: 2900 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00386222
Address
2900 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:54:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T14:54:00.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.89942873492098000,-96.88135784726235000)
Unique Key
500t000000lAuOcAAK
21-00701240
Service Request Number: 21-00701240 • Address: 1806 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00701240
Address
1806 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-07-29T14:53:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-29T14:53:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81125343269522000,-96.75260431893004000)
Unique Key
500t000000oqkEJAAY
21-00663329
Service Request Number: 21-00663329 • Address: 7933 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00663329
Address
7933 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-19T08:36:31.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-19T08:36:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79687429496482000,-96.70947678050511000)
Unique Key
500t000000oMFVWAA4
21-00762555
Service Request Number: 21-00762555 • Address: 1600 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00762555
Address
1600 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T08:36:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T08:36:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71211384881073000,-96.79797550426366000)
Unique Key
500t000000pwsOGAAY
21-00174474
Service Request Number: 21-00174474 • Address: 6877 LAKESHORE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00174474
Address
6877 LAKESHORE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T08:43:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T08:43:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82111973728023500,-96.74162230148481000)
Unique Key
500t000000hlsrtAAA
21-00632544
Service Request Number: 21-00632544 • Address: 9900 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00632544
Address
9900 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T16:27:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T16:27:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90893658705884000,-96.71492774140593000)
Unique Key
500t000000o0jSyAAI
21-00679197
Service Request Number: 21-00679197 • Address: 1236 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00679197
Address
1236 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T16:07:31.000
Updated Date
2023-06-09T00:35:09.000
Closed Date
2021-07-22T16:07:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69310460552519000,-96.80812490095546000)
Unique Key
500t000000onjwaAAA
21-00884476
Service Request Number: 21-00884476 • Address: 5300 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00884476
Address
5300 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-09-29T14:37:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-29T14:37:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89473263635855500,-96.81664918535404000)
Unique Key
500t000000rl702AAA
20-00986540
Service Request Number: 20-00986540 • Address: 3702 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00986540
Address
3702 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T10:16:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-01T10:16:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70385325607898600,-96.79871272327806000)
Unique Key
500t000000ZkuPHAAZ
21-00462896
Service Request Number: 21-00462896 • Address: 1011 S PEARL EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00462896
Address
1011 S PEARL EXPY, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-05-22T11:51:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T11:51:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77748949404194400,-96.78945655349855000)
Unique Key
500t000000mDAztAAG
20-01042683
Service Request Number: 20-01042683 • Address: 2005 FARRINGTON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01042683
Address
2005 FARRINGTON ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-16T14:37:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-16T14:37:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79632848397636000,-96.82833348099082000)
Unique Key
500t000000aTrQpAAK
21-00375549
Service Request Number: 21-00375549 • Address: 6658 LONGFELLOW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00375549
Address
6658 LONGFELLOW DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-25T19:14:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T19:14:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91298695362151000,-96.79048586290688000)
Unique Key
500t000000l9T50AAE
21-00706340
Service Request Number: 21-00706340 • Address: 4011 HIGH SUMMIT DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00706340
Address
4011 HIGH SUMMIT DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-30T16:47:59.000
Updated Date
2023-06-09T00:49:23.000
Closed Date
2021-07-30T16:47:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91884140966483600,-96.84628186272901000)
Unique Key
500t000000p8MtRAAU
21-00101831
Service Request Number: 21-00101831 • Address: 6800 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00101831
Address
6800 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T16:59:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-02T16:59:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88316769162623000,-96.78838657414144000)
Unique Key
500t000000gLohEAAS
21-00562669
Service Request Number: 21-00562669 • Address: KELLER SPRINGS ACRD E & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00562669
Address
KELLER SPRINGS ACRD E & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed
Created Date
2021-06-18T17:23:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-18T17:23:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97279773229753000,-96.80406771544146000)
Unique Key
500t000000nNr18AAC
21-00882763
Service Request Number: 21-00882763 • Address: 5403 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00882763
Address
5403 MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-28T15:24:37.000
Updated Date
2023-06-09T00:06:53.000
Closed Date
2021-09-28T15:24:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.81549821744130000,-96.77733207463390000)
Unique Key
500t000000rkbO8AAI
20-01077603
Service Request Number: 20-01077603 • Address: S R L THORNTON FWY SB & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01077603
Address
S R L THORNTON FWY SB & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T17:58:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-29T17:58:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70566080301056600,-96.82758142650582000)
Unique Key
500t000000bjZW3AAM
21-00300639
Service Request Number: 21-00300639 • Address: 11040 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00300639
Address
11040 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T08:38:51.000
Updated Date
2023-06-09T01:56:17.000
Closed Date
2021-04-05T08:38:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85495053479392000,-96.69138424077347000)
Unique Key
500t000000jvZIRAA2
20-01094463
Service Request Number: 20-01094463 • Address: 2117 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01094463
Address
2117 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T11:45:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T11:45:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76917782310178000,-96.90287012259411000)
Unique Key
500t000000bki2bAAA
20-00998836
Service Request Number: 20-00998836 • Address: 1600 INWOOD RD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00998836
Address
1600 INWOOD RD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-05T15:29:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-05T15:29:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81193383565372000,-96.84892424805822000)
Unique Key
500t000000Zla5nAAB
21-00214143
Service Request Number: 21-00214143 • Address: 8309 NISQUALLY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00214143
Address
8309 NISQUALLY ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-10T11:25:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-10T11:25:32.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.73154648685634000,-96.67842390752364000)
Unique Key
500t000000ia6bpAAA
21-00619080
Service Request Number: 21-00619080 • Address: 3100 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00619080
Address
3100 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-07-05T13:14:23.000
Updated Date
2023-06-12T01:10:49.000
Closed Date
2021-07-05T13:14:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65475062524674000,-96.77162215997892000)
Unique Key
500t000000nyyGEAAY
21-00425617
Service Request Number: 21-00425617 • Address: 5200 BRYAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00425617
Address
5200 BRYAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T11:30:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T11:30:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80661942824727400,-96.76997893659397000)
Unique Key
500t000000lejDqAAI
21-00779825
Service Request Number: 21-00779825 • Address: 12900 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00779825
Address
12900 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T15:15:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T15:15:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92301121688218000,-96.71778824865778000)
Unique Key
500t000000pzPaXAAU
21-00133050
Service Request Number: 21-00133050 • Address: 10208 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00133050
Address
10208 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-11T16:47:00.000
Updated Date
2023-06-09T02:35:55.000
Closed Date
2021-02-11T16:47:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75851878596674000,-96.64728601083841000)
Unique Key
500t000000h9BocAAE
21-00017083
Service Request Number: 21-00017083 • Address: 2010 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00017083
Address
2010 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-06T19:39:06.000
Updated Date
2023-06-09T02:52:52.000
Closed Date
2021-01-06T19:39:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72374465857552000,-96.81793861806335000)
Unique Key
500t000000e1yosAAA
20-01058093
Service Request Number: 20-01058093 • Address: 3403 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01058093
Address
3403 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-10-22T16:47:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-22T16:47:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66355481939953600,-96.76582782155123000)
Unique Key
500t000000aUnSgAAK
21-00356493
Service Request Number: 21-00356493 • Address: 5335 DRANE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00356493
Address
5335 DRANE DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-21T16:51:44.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-21T16:51:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84266830981058400,-96.82040810540555000)
Unique Key
500t000000khhSXAAY
21-00217617
Service Request Number: 21-00217617 • Address: 3610 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00217617
Address
3610 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-03-11T10:20:49.000
Updated Date
2023-06-09T02:14:42.000
Closed Date
2021-03-11T10:20:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91226948854970400,-96.85809092676158000)
Unique Key
500t000000iaUfMAAU
21-00289255
Service Request Number: 21-00289255 • Address: 7700 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00289255
Address
7700 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T17:34:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T17:34:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95060044134554000,-96.77490969456467000)
Unique Key
500t000000jEc3pAAC
21-00871211
Service Request Number: 21-00871211 • Address: 8601 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00871211
Address
8601 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-09-22T19:08:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-22T19:08:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89374185078560000,-96.75320229077927000)
Unique Key
500t000000ri8QQAAY
21-00171805
Service Request Number: 21-00171805 • Address: 8873 FAIR OAKS XING, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00171805
Address
8873 FAIR OAKS XING, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-02-25T12:58:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-25T12:58:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90001693544315000,-96.72546734910503000)
Unique Key
500t000000hlYyiAAE
21-00743269
Service Request Number: 21-00743269 • Address: 3300 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00743269
Address
3300 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-11T15:08:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-11T15:08:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65332061826648400,-96.86434813686520000)
Unique Key
500t000000pYr1jAAC
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