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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01083082
Service Request Number: 20-01083082 • Address: 8693 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01083082
Address
8693 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-11-01T18:37:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T18:37:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89350806493254000,-96.75268590053040000)
Unique Key
500t000000bjuYfAAI
21-00756106
Service Request Number: 21-00756106 • Address: 13111 LAND DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00756106
Address
13111 LAND DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-08-16T11:59:10.000
Updated Date
2023-06-09T00:25:08.000
Closed Date
2021-08-16T11:59:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66020105603572000,-96.62740933852017000)
Unique Key
500t000000papmrAAA
20-01176404
Service Request Number: 20-01176404 • Address: 938 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01176404
Address
938 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-03T17:15:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-03T17:15:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74015829132353000,-96.83889465678804000)
Unique Key
500t000000bLkZzAAK
20-01138924
Service Request Number: 20-01138924 • Address: ABERDEEN AVE & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01138924
Address
ABERDEEN AVE & HILLCREST RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-19T17:04:45.000
Updated Date
2023-06-09T03:20:55.000
Closed Date
2020-11-19T17:04:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88221621453622000,-96.78683231521681000)
Unique Key
500t000000cXwg4AAC
21-00600689
Service Request Number: 21-00600689 • Address: 3007 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00600689
Address
3007 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-06-29T15:59:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T15:59:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82421983268155000,-96.83018351344249000)
Unique Key
500t000000lZyQ8AAK
20-01170367
Service Request Number: 20-01170367 • Address: 14139 VALLEY CREEK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01170367
Address
14139 VALLEY CREEK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2020-12-02T11:39:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-02T11:39:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94149800547462000,-96.77948419717535000)
Unique Key
500t000000cagurAAA
21-00399427
Service Request Number: 21-00399427 • Address: 9401 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00399427
Address
9401 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T07:29:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T07:29:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85771153730851000,-96.86632231678529000)
Unique Key
500t000000lCV9tAAG
21-00038159
Service Request Number: 21-00038159 • Address: 10848 CHANNEL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00038159
Address
10848 CHANNEL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2021-01-13T15:13:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-13T15:13:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89693148549995500,-96.87542728499884000)
Unique Key
500t000000eg07aAAA
21-00381360
Service Request Number: 21-00381360 • Address: 3439 FROSTY TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00381360
Address
3439 FROSTY TRL, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-29T12:27:45.000
Updated Date
2023-06-09T01:41:38.000
Closed Date
2021-04-29T12:27:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66273109710602500,-96.76493967256090000)
Unique Key
500t000000lAFxFAAW
21-00618520
Service Request Number: 21-00618520 • Address: 3228 GRANTWOOD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00618520
Address
3228 GRANTWOOD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T10:02:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T10:02:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88855472620175400,-96.87246623490212000)
Unique Key
500t000000nyvSyAAI
21-00400036
Service Request Number: 21-00400036 • Address: 4427 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00400036
Address
4427 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-05T09:02:46.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-05T09:02:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75251363196870000,-96.76178410709079000)
Unique Key
500t000000lCZjRAAW
21-00186648
Service Request Number: 21-00186648 • Address: 3225 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00186648
Address
3225 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-02T14:05:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T14:05:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70513048713321000,-96.90882330270121000)
Unique Key
500t000000hnHFzAAM
21-00357725
Service Request Number: 21-00357725 • Address: 1701 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00357725
Address
1701 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T09:16:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T09:16:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72719648512446600,-96.80883575050073000)
Unique Key
500t000000khuRoAAI
20-01109071
Service Request Number: 20-01109071 • Address: 4814 KELMAN ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01109071
Address
4814 KELMAN ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-11-10T14:44:55.000
Updated Date
2023-06-09T03:24:02.000
Closed Date
2020-11-10T14:44:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84662362866804000,-96.74983865224070000)
Unique Key
500t000000blebJAAQ
20-01044474
Service Request Number: 20-01044474 • Address: 2107 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01044474
Address
2107 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-19T12:48:10.000
Updated Date
2023-06-09T03:35:47.000
Closed Date
2020-10-19T12:48:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80676002552607400,-96.78237881835716000)
Unique Key
500t000000aTzJoAAK
21-00186612
Service Request Number: 21-00186612 • Address: 108 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00186612
Address
108 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T13:59:18.000
Updated Date
2023-06-09T02:09:34.000
Closed Date
2021-03-02T13:59:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86171593394212000,-96.71523124089528000)
Unique Key
500t000000hnH0kAAE
21-00477502
Service Request Number: 21-00477502 • Address: ROYAL LN & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00477502
Address
ROYAL LN & HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T17:01:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-26T17:01:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89484762800219600,-96.78785608255852000)
Unique Key
500t000000mPKxZAAW
21-00205484
Service Request Number: 21-00205484 • Address: 2318 TALCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00205484
Address
2318 TALCO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-03-08T11:01:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-08T11:01:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68361994197585600,-96.78218519260358000)
Unique Key
500t000000iZFSqAAO
21-00824917
Service Request Number: 21-00824917 • Address: FAIR OAKS XING & ROYAL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00824917
Address
FAIR OAKS XING & ROYAL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-07T12:18:32.000
Updated Date
2023-06-09T00:26:14.000
Closed Date
2021-09-07T12:18:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89443451181964000,-96.72851206714911000)
Unique Key
500t000000qujKpAAI
21-00092221
Service Request Number: 21-00092221 • Address: 207 MITSCHER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00092221
Address
207 MITSCHER DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-01T00:59:00.000
Status
Closed
Created Date
2021-01-30T06:52:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-30T06:52:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.71232034109824000,-96.82514413646034000)
Unique Key
500t000000gKhBbAAK
21-00076337
Service Request Number: 21-00076337 • Address: 1902 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00076337
Address
1902 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T15:20:06.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-25T15:20:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78700165410861000,-96.85043132736410000)
Unique Key
500t000000fcp1DAAQ
21-00843229
Service Request Number: 21-00843229 • Address: 2504 WINTER OAK ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00843229
Address
2504 WINTER OAK ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T19:54:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-13T19:54:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75490612113811000,-96.64280540336044000)
Unique Key
500t000000qxRT9AAM
20-01218495
Service Request Number: 20-01218495 • Address: 4111 DE LEE ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01218495
Address
4111 DE LEE ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-12-20T12:05:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-20T12:05:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77323685233404400,-96.69344926421523000)
Unique Key
500t000000dHJ3gAAG
21-00557842
Service Request Number: 21-00557842 • Address: N ALBROOK ST & MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00557842
Address
N ALBROOK ST & MT EVEREST ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T16:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T16:23:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74637803682483000,-96.88311691123772000)
Unique Key
500t000000nNORjAAO
20-01125266
Service Request Number: 20-01125266 • Address: 10321 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01125266
Address
10321 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2020-11-16T12:21:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-16T12:21:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73999506435324500,-96.64696312994954000)
Unique Key
500t000000bmkCLAAY
21-00098496
Service Request Number: 21-00098496 • Address: 9565 ASH CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00098496
Address
9565 ASH CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T20:04:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T20:04:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82282252959556000,-96.69176794151379000)
Unique Key
500t000000gLQznAAG
21-00649586
Service Request Number: 21-00649586 • Address: 921 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00649586
Address
921 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T09:29:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T09:29:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73429151427027500,-96.83805777343427000)
Unique Key
500t000000oJy7DAAS
21-00797077
Service Request Number: 21-00797077 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00797077
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-28T19:44:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-28T19:44:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88325115746748000,-96.75937808068088000)
Unique Key
500t000000qVhJyAAK
20-01087048
Service Request Number: 20-01087048 • Address: 732 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01087048
Address
732 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-02T21:01:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T21:01:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65188687405285600,-96.83488858090908000)
Unique Key
500t000000bkB9sAAE
21-00458257
Service Request Number: 21-00458257 • Address: 3136 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00458257
Address
3136 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T16:16:11.000
Updated Date
2023-06-09T00:57:28.000
Closed Date
2021-05-20T16:16:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88766413464336000,-96.87239826308559000)
Unique Key
500t000000mCImdAAG
21-00883704
Service Request Number: 21-00883704 • Address: 10404 EASTLAWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00883704
Address
10404 EASTLAWN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T09:51:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T09:51:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88777861722511600,-96.84170625660924000)
Unique Key
500t000000rkua1AAA
21-00442626
Service Request Number: 21-00442626 • Address: 4406 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00442626
Address
4406 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:25:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T14:25:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81973286492057400,-96.81076528310622000)
Unique Key
500t000000mA5BVAA0
21-00839955
Service Request Number: 21-00839955 • Address: 6911 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00839955
Address
6911 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T09:12:39.000
Updated Date
2023-06-09T00:10:25.000
Closed Date
2021-09-13T09:12:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84228375471628400,-96.83134427992093000)
Unique Key
500t000000qwzsyAAA
21-00409127
Service Request Number: 21-00409127 • Address: 2013 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00409127
Address
2013 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T09:26:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T09:26:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80416786453642400,-96.78392234726621000)
Unique Key
500t000000lcmPDAAY
21-00781488
Service Request Number: 21-00781488 • Address: 8347 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00781488
Address
8347 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T08:58:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T08:58:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73249688081201500,-96.67764343434460000)
Unique Key
500t000000pzjT9AAI
21-00708170
Service Request Number: 21-00708170 • Address: L B J FWY EB & MILLER RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00708170
Address
L B J FWY EB & MILLER RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-08-01T09:16:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T09:16:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89462092204071600,-96.71187256677909000)
Unique Key
500t000000p8adVAAQ
21-00014757
Service Request Number: 21-00014757 • Address: 10134 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00014757
Address
10134 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T13:27:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T13:27:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87510000783680000,-96.70939357740048000)
Unique Key
500t000000e1iHRAAY
21-00679288
Service Request Number: 21-00679288 • Address: 3633 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00679288
Address
3633 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T15:25:25.000
Updated Date
2023-06-09T00:35:07.000
Closed Date
2021-07-22T15:25:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77994873224210400,-96.87990846332407000)
Unique Key
500t000000onl5lAAA
20-01213434
Service Request Number: 20-01213434 • Address: 4727 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01213434
Address
4727 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T14:51:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T14:51:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84495052696566000,-96.82977299274906000)
Unique Key
500t000000dGnw6AAC
20-01196835
Service Request Number: 20-01196835 • Address: 6499 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01196835
Address
6499 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T13:52:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T13:52:44.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83148900423065400,-96.83805885723608000)
Unique Key
500t000000bO234AAC
21-00576899
Service Request Number: 21-00576899 • Address: EL CAPITAN DR & SAN FRANCISCO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00576899
Address
EL CAPITAN DR & SAN FRANCISCO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:41:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T10:41:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85418543082606400,-96.67670706199170000)
Unique Key
500t000000nPSgEAAW
20-01164150
Service Request Number: 20-01164150 • Address: VISTADALE DR & CHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01164150
Address
VISTADALE DR & CHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:04:05.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-11-30T15:04:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88623950877991000,-96.70429614150902000)
Unique Key
500t000000ca05uAAA
21-00320532
Service Request Number: 21-00320532 • Address: 7881 LA CABEZA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00320532
Address
7881 LA CABEZA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T16:39:42.000
Updated Date
2023-06-09T02:01:02.000
Closed Date
2021-04-09T16:39:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97117657130375000,-96.76956319097724000)
Unique Key
500t000000jxM55AAE
21-00496168
Service Request Number: 21-00496168 • Address: 4427 VOSS HILLS PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00496168
Address
4427 VOSS HILLS PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-29T14:38:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T14:38:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01031912808577600,-96.83422835471654000)
Unique Key
500t000000miESDAA2
21-00281692
Service Request Number: 21-00281692 • Address: 1700 ALHAMBRA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00281692
Address
1700 ALHAMBRA ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T09:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T09:57:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.74153686080407000,-96.69543001373990000)
Unique Key
500t000000jDz8JAAS
21-00447988
Service Request Number: 21-00447988 • Address: 3811 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00447988
Address
3811 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-18T15:47:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T15:47:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65921867340128000,-96.64308730969341000)
Unique Key
500t000000mAgGRAA0
20-01152365
Service Request Number: 20-01152365 • Address: 10110 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01152365
Address
10110 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:43:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T15:43:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83678334046467000,-96.65273471658753000)
Unique Key
500t000000cYzbzAAC
21-00117097
Service Request Number: 21-00117097 • Address: 5130 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00117097
Address
5130 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-07T12:50:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-07T12:50:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82341358995043000,-96.78319062408734000)
Unique Key
500t000000gNLH8AAO
21-00698507
Service Request Number: 21-00698507 • Address: 2315 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00698507
Address
2315 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T06:12:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T06:12:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75253627175573000,-96.68676132684452000)
Unique Key
500t000000oqUnYAAU
21-00375174
Service Request Number: 21-00375174 • Address: 2262 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00375174
Address
2262 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-04-27T18:41:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-27T18:41:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74711253127176000,-96.85538491128816000)
Unique Key
500t000000l9O52AAE
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