Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00113965
Service Request Number: 21-00113965 • Address: WHITTIER AVE & EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00113965
Address
WHITTIER AVE & EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T15:16:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T15:16:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81397311913479000,-96.70809367480420000)
Unique Key
500t000000gN2nCAAS
21-00322242
Service Request Number: 21-00322242 • Address: 3159 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00322242
Address
3159 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-11T14:30:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-11T14:30:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88007630329630600,-96.86988262248201000)
Unique Key
500t000000jxXUxAAM
21-00879584
Service Request Number: 21-00879584 • Address: TIBBS ST & ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00879584
Address
TIBBS ST & ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-27T10:01:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T10:01:56.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.89488273624805000,-96.79650465321382000)
Unique Key
500t000000rjnTdAAI
21-00079807
Service Request Number: 21-00079807 • Address: 2507 HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00079807
Address
2507 HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T17:11:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T17:11:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80356884322482000,-96.81166457451296000)
Unique Key
500t000000fdCr6AAE
21-00108229
Service Request Number: 21-00108229 • Address: 5107 MENEFEE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00108229
Address
5107 MENEFEE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T11:40:39.000
Updated Date
2023-06-09T02:34:38.000
Closed Date
2021-02-04T11:40:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78869043757815000,-96.71040955614000000)
Unique Key
500t000000gMVjrAAG
21-00116831
Service Request Number: 21-00116831 • Address: 3799 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00116831
Address
3799 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-07T08:17:41.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-07T08:17:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76929381963583000,-96.68285950659930000)
Unique Key
500t000000gNIphAAG
21-00660277
Service Request Number: 21-00660277 • Address: 7162 GRAND OAKS RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00660277
Address
7162 GRAND OAKS RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T22:35:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T22:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88797195595279000,-96.78161188551230000)
Unique Key
500t000000oLZSUAA4
21-00044499
Service Request Number: 21-00044499 • Address: 2607 MODREE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00044499
Address
2607 MODREE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed
Created Date
2021-01-15T11:23:40.000
Updated Date
2023-06-09T03:03:10.000
Closed Date
2021-01-15T11:23:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69757101916095400,-96.78052069860817000)
Unique Key
500t000000eghilAAA
21-00037087
Service Request Number: 21-00037087 • Address: 9100 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00037087
Address
9100 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-01-13T12:19:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-13T12:19:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.75432886410606000,-96.66735771974022000)
Unique Key
500t000000efu8bAAA
21-00644539
Service Request Number: 21-00644539 • Address: 10336 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00644539
Address
10336 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T07:30:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T07:30:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75830434847445400,-96.64540012421602000)
Unique Key
500t000000o2UOsAAM
21-00047396
Service Request Number: 21-00047396 • Address: 6475 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00047396
Address
6475 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2021-01-15T16:14:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-15T16:14:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95967504155506600,-96.79533711742282000)
Unique Key
500t000000egsKdAAI
21-00111109
Service Request Number: 21-00111109 • Address: 1601 HORTENSE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00111109
Address
1601 HORTENSE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T15:57:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-04T15:57:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69043405278852000,-96.80050738389095000)
Unique Key
500t000000gMlDKAA0
21-00681977
Service Request Number: 21-00681977 • Address: CONCHO ST & MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00681977
Address
CONCHO ST & MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T14:33:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T14:33:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.82698069093376000,-96.76364700621228000)
Unique Key
500t000000oo7qdAAA
21-00668110
Service Request Number: 21-00668110 • Address: HERMOSA DR & FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00668110
Address
HERMOSA DR & FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T09:51:53.000
Updated Date
2023-06-09T00:44:57.000
Closed Date
2021-07-20T09:51:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83744475002633000,-96.68982991999995000)
Unique Key
500t000000oMudcAAC
21-00527258
Service Request Number: 21-00527258 • Address: 333 E GREENBRIAR LN, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00527258
Address
333 E GREENBRIAR LN, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:46:23.000
Updated Date
2023-06-09T01:02:43.000
Closed Date
2021-06-10T08:46:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76416394260531000,-96.81940873059790000)
Unique Key
500t000000mz7h2AAA
20-01163545
Service Request Number: 20-01163545 • Address: AUDELIA RD & SUMMERTREE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01163545
Address
AUDELIA RD & SUMMERTREE LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-11-30T13:16:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-30T13:16:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90346092827675000,-96.71777656101311000)
Unique Key
500t000000cZwViAAK
21-00847414
Service Request Number: 21-00847414 • Address: 8627 OLD HOMESTEAD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00847414
Address
8627 OLD HOMESTEAD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-10T00:59:00.000
Status
Closed
Created Date
2021-09-14T22:01:19.000
Updated Date
2023-06-09T00:02:44.000
Closed Date
2021-09-14T22:01:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72437530515025400,-96.67174771632483000)
Unique Key
500t000000rJ3a3AAC
20-01038968
Service Request Number: 20-01038968 • Address: 467 E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01038968
Address
467 E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-10-16T15:14:48.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-16T15:14:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84235547815547000,-96.71787005961627000)
Unique Key
500t000000aTfaRAAS
21-00661717
Service Request Number: 21-00661717 • Address: VICTOR ST & N CARROLL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00661717
Address
VICTOR ST & N CARROLL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-17T21:14:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-17T21:14:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79373655888907000,-96.77004058167587000)
Unique Key
500t000000oLw9aAAC
21-00602260
Service Request Number: 21-00602260 • Address: 4715 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00602260
Address
4715 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-29T16:04:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T16:04:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68353419283598500,-96.96485274059296000)
Unique Key
500t000000laBwyAAE
21-00273005
Service Request Number: 21-00273005 • Address: 1623 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00273005
Address
1623 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-26T18:54:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T18:54:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78433331704129500,-96.74793196391651000)
Unique Key
500t000000jDB3XAAW
21-00547023
Service Request Number: 21-00547023 • Address: 3934 MT ROYAL ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00547023
Address
3934 MT ROYAL ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T15:06:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T15:06:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74499728983240500,-96.88460919535122000)
Unique Key
500t000000n1H1QAAU
21-00439491
Service Request Number: 21-00439491 • Address: 13710 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00439491
Address
13710 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-16T21:19:11.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-16T21:19:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93345627268006000,-96.78593189317962000)
Unique Key
500t000000m9iDqAAI
20-00991222
Service Request Number: 20-00991222 • Address: 6700 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00991222
Address
6700 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T10:51:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-02T10:51:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98894366142783000,-96.78958219619702000)
Unique Key
500t000000Zl9mrAAB
21-00488315
Service Request Number: 21-00488315 • Address: 5116 MEADOW CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00488315
Address
5116 MEADOW CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-30T07:54:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-30T07:54:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90352780202131000,-96.82113813201124000)
Unique Key
500t000000mhIofAAE
20-01095283
Service Request Number: 20-01095283 • Address: 5800 PRESTON VIEW BLVD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01095283
Address
5800 PRESTON VIEW BLVD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T14:19:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T14:19:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93490033178094000,-96.80734605460175000)
Unique Key
500t000000bklIkAAI
21-00548564
Service Request Number: 21-00548564 • Address: W COMMERCE ST & FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00548564
Address
W COMMERCE ST & FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T22:14:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T22:14:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77272673789567000,-96.83243653005674000)
Unique Key
500t000000n1R1AAAU
21-00531417
Service Request Number: 21-00531417 • Address: 2910 ALEX ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00531417
Address
2910 ALEX ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-10T22:52:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T22:52:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73770359068892000,-96.78402901133335000)
Unique Key
500t000000mzXSkAAM
21-00618557
Service Request Number: 21-00618557 • Address: 16122 RED CEDAR TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00618557
Address
16122 RED CEDAR TRL, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-05T10:13:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T10:13:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96845744293517600,-96.79917688431632000)
Unique Key
500t000000nyvdDAAQ
21-00431079
Service Request Number: 21-00431079 • Address: 3650 CEDARPLAZA LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00431079
Address
3650 CEDARPLAZA LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-11T12:23:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T12:23:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82685219273183000,-96.82023166962190000)
Unique Key
500t000000lfMMVAA2
21-00846148
Service Request Number: 21-00846148 • Address: 9086 WOODBLUFF CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00846148
Address
9086 WOODBLUFF CT, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T14:51:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T14:51:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90136966967547000,-96.74687677306541000)
Unique Key
500t000000rIsUOAA0
21-00300518
Service Request Number: 21-00300518 • Address: 100 COMMERCE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00300518
Address
100 COMMERCE ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-05T09:38:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-04-05T09:38:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77537727780962000,-96.82018438717716000)
Unique Key
500t000000jvXxjAAE
21-00312143
Service Request Number: 21-00312143 • Address: 2724 CLAYTON OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00312143
Address
2724 CLAYTON OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-07T21:10:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-07T21:10:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75927545590574000,-96.64742184127155000)
Unique Key
500t000000jweE2AAI
21-00356609
Service Request Number: 21-00356609 • Address: 8800 DANVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00356609
Address
8800 DANVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-21T17:16:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T17:16:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74037611003339500,-96.67037113151761000)
Unique Key
500t000000khiWtAAI
21-00382984
Service Request Number: 21-00382984 • Address: 2827 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00382984
Address
2827 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T16:38:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T16:38:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71278637794442500,-96.80995938076106000)
Unique Key
500t000000lARf9AAG
21-00299988
Service Request Number: 21-00299988 • Address: 2206 ELDEROAKS LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00299988
Address
2206 ELDEROAKS LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T08:19:26.000
Updated Date
2023-06-09T01:56:17.000
Closed Date
2021-04-05T08:19:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66357448835077000,-96.85368604097515000)
Unique Key
500t000000jvW1xAAE
21-00470112
Service Request Number: 21-00470112 • Address: MCSHANN RD & MONTFORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00470112
Address
MCSHANN RD & MONTFORT DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T06:19:49.000
Updated Date
2023-06-09T00:54:34.000
Closed Date
2021-05-25T06:19:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92160182850553000,-96.81126451090144000)
Unique Key
500t000000mNazDAAS
21-00721087
Service Request Number: 21-00721087 • Address: 16100 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00721087
Address
16100 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-04T18:45:44.000
Updated Date
2023-06-09T00:37:14.000
Closed Date
2021-08-04T18:45:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97042902228993500,-96.77836150625224000)
Unique Key
500t000000pAcgtAAC
21-00584497
Service Request Number: 21-00584497 • Address: 6936 CARIOCA PL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00584497
Address
6936 CARIOCA PL, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T17:21:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T17:21:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66369580744321000,-96.80352285435237000)
Unique Key
500t000000nQKTxAAO
21-00615606
Service Request Number: 21-00615606 • Address: MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00615606
Address
MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-03T09:50:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-03T09:50:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87007861710617400,-96.76287922561743000)
Unique Key
500t000000lbkrPAAQ
21-00630747
Service Request Number: 21-00630747 • Address: ALCOTT ST & N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00630747
Address
ALCOTT ST & N GARRETT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed
Created Date
2021-07-08T11:33:47.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-08T11:33:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81723332285072000,-96.78479560796774000)
Unique Key
500t000000o0VAjAAM
21-00122582
Service Request Number: 21-00122582 • Address: 4212 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00122582
Address
4212 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-02-09T10:29:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-09T10:29:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99884274890335000,-96.83822339343692000)
Unique Key
500t000000gNwezAAC
21-00417787
Service Request Number: 21-00417787 • Address: 242 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00417787
Address
242 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T14:25:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T14:25:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74295409861101000,-96.82545075504420000)
Unique Key
500t000000ldnFhAAI
21-00269143
Service Request Number: 21-00269143 • Address: 565 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00269143
Address
565 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T22:59:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-25T22:59:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78409804647204600,-96.79945139226709000)
Unique Key
500t000000jCskDAAS
21-00629332
Service Request Number: 21-00629332 • Address: N JANMAR DR & JASMINE LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00629332
Address
N JANMAR DR & JASMINE LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-07-08T08:01:30.000
Updated Date
2023-06-12T01:12:25.000
Closed Date
2021-07-08T08:01:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90731832898108400,-96.78226802745430000)
Unique Key
500t000000o0KlRAAU
21-00030726
Service Request Number: 21-00030726 • Address: 3332 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00030726
Address
3332 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-01-11T17:20:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T17:20:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73484459360714000,-96.87536804912783000)
Unique Key
500t000000efBdmAAE
21-00626488
Service Request Number: 21-00626488 • Address: 319 N POLK ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00626488
Address
319 N POLK ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T10:44:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T10:44:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.74775664133749600,-96.83958852539375000)
Unique Key
500t000000nztBvAAI
20-01043371
Service Request Number: 20-01043371 • Address: 8700 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01043371
Address
8700 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-19T09:45:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-19T09:45:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76825777651113000,-96.67251129206939000)
Unique Key
500t000000aTumcAAC
21-00543936
Service Request Number: 21-00543936 • Address: 2707 OVERCREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00543936
Address
2707 OVERCREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T21:43:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T21:43:54.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75097172377924000,-96.86371004608645000)
Unique Key
500t000000n0w8JAAQ
20-00994908
Service Request Number: 20-00994908 • Address: 4224 LELAND COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00994908
Address
4224 LELAND COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-10-04T10:48:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T10:48:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66919444455292000,-96.74791898923930000)
Unique Key
500t000000ZlKMlAAN
DFW Data AI • Dallas-Fort Worth public-data exploration interface