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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00847181
Service Request Number: 21-00847181 • Address: 513 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847181
Address
513 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T17:59:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T17:59:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74736956003433600,-96.83048773816876000)
Unique Key
500t000000rIzZxAAK
21-00348748
Service Request Number: 21-00348748 • Address: 831 ROBERT B CULLUM BLVD, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00348748
Address
831 ROBERT B CULLUM BLVD, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T19:27:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T19:27:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78002334641333000,-96.76759830814184000)
Unique Key
500t000000kgUE7AAM
21-00709902
Service Request Number: 21-00709902 • Address: 2116 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00709902
Address
2116 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-02T09:46:12.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-02T09:46:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72133312193020000,-96.80697413210443000)
Unique Key
500t000000p8uFbAAI
21-00394630
Service Request Number: 21-00394630 • Address: 9324 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00394630
Address
9324 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T07:17:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T07:17:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84224338930269500,-96.87101595089757000)
Unique Key
500t000000lByBUAA0
21-00093440
Service Request Number: 21-00093440 • Address: 611 HOUSTON ST VIADUCT, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00093440
Address
611 HOUSTON ST VIADUCT, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-31T01:16:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-31T01:16:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77445386077262000,-96.80653408159662000)
Unique Key
500t000000gKp27AAC
21-00212216
Service Request Number: 21-00212216 • Address: 160 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00212216
Address
160 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-09T16:55:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-09T16:55:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75218542525912000,-96.82446813099207000)
Unique Key
500t000000iZtADAA0
21-00511893
Service Request Number: 21-00511893 • Address: CROWN RD & NEWKIRK ST, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00511893
Address
CROWN RD & NEWKIRK ST, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-06T15:02:25.000
Updated Date
2023-06-09T01:06:35.000
Closed Date
2021-06-06T15:02:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90044122716627600,-96.90774794360274000)
Unique Key
500t000000mjv0mAAA
21-00287425
Service Request Number: 21-00287425 • Address: 3598 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00287425
Address
3598 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T13:03:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T13:03:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83578327324734400,-96.83486321827293000)
Unique Key
500t000000jETyEAAW
21-00255586
Service Request Number: 21-00255586 • Address: FERGUSON RD & LARRY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00255586
Address
FERGUSON RD & LARRY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-23T07:03:28.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-23T07:03:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82393189725657000,-96.67774012603108000)
Unique Key
500t000000jBiPpAAK
21-00668065
Service Request Number: 21-00668065 • Address: 2400 MOONLIGHT AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00668065
Address
2400 MOONLIGHT AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-07-20T09:45:17.000
Updated Date
2023-06-09T00:44:57.000
Closed Date
2021-07-20T09:45:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74685929516443000,-96.72360231810164000)
Unique Key
500t000000oMtK8AAK
21-00266335
Service Request Number: 21-00266335 • Address: 800 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00266335
Address
800 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T06:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T06:49:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79260218488981000,-96.77745147634855000)
Unique Key
500t000000jCdhgAAC
21-00801773
Service Request Number: 21-00801773 • Address: 5100 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00801773
Address
5100 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T10:43:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T10:43:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.68384687009802000,-96.92327047747162000)
Unique Key
500t000000qWNcmAAG
21-00766259
Service Request Number: 21-00766259 • Address: 10361 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00766259
Address
10361 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-18T18:46:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-18T18:46:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83973894148615000,-96.65717867475404000)
Unique Key
500t000000pxMwiAAE
21-00028085
Service Request Number: 21-00028085 • Address: 1710 ALLENTOWN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00028085
Address
1710 ALLENTOWN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-09T11:01:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-09T11:01:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74194524455503000,-96.64651250489804000)
Unique Key
500t000000eewDbAAI
21-00631816
Service Request Number: 21-00631816 • Address: S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00631816
Address
S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T14:36:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T14:36:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70584620110408000,-96.82299753331067000)
Unique Key
500t000000o0dxZAAQ
21-00686230
Service Request Number: 21-00686230 • Address: 10000 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00686230
Address
10000 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T04:01:59.000
Updated Date
2023-06-09T00:33:07.000
Closed Date
2021-07-26T04:01:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86339039334079400,-96.71412769367010000)
Unique Key
500t000000oogwVAAQ
21-00442152
Service Request Number: 21-00442152 • Address: 1600 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00442152
Address
1600 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T13:12:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T13:12:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78454666383430500,-96.74815532483208000)
Unique Key
500t000000mA1IWAA0
21-00224328
Service Request Number: 21-00224328 • Address: 3811 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00224328
Address
3811 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-03-12T17:10:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T17:10:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65915969707338500,-96.64301917570386000)
Unique Key
500t000000ib30dAAA
21-00120717
Service Request Number: 21-00120717 • Address: S POLK ST & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00120717
Address
S POLK ST & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-02-08T16:18:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-08T16:18:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65382972887681000,-96.84010175854127000)
Unique Key
500t000000gNjdWAAS
21-00016734
Service Request Number: 21-00016734 • Address: 1003 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00016734
Address
1003 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-06T20:02:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-06T20:02:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75468613631428000,-96.82663952367975000)
Unique Key
500t000000e1tTQAAY
21-00886159
Service Request Number: 21-00886159 • Address: CORINTH ST & S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00886159
Address
CORINTH ST & S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-29T11:36:24.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-29T11:36:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75985950281492000,-96.79428012093113000)
Unique Key
500t000000rlWrBAAU
21-00077450
Service Request Number: 21-00077450 • Address: SKILLMAN ST & LLANO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00077450
Address
SKILLMAN ST & LLANO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:35:50.000
Updated Date
2023-06-09T02:40:02.000
Closed Date
2021-01-26T11:35:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82200845031013600,-96.76153524343624000)
Unique Key
500t000000fcylsAAA
21-00835864
Service Request Number: 21-00835864 • Address: 1001 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00835864
Address
1001 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-10T15:44:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-10T15:44:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78247010877801000,-96.80480822204468000)
Unique Key
500t000000qwQEYAA2
21-00245551
Service Request Number: 21-00245551 • Address: 6230 PRESTON CREEK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00245551
Address
6230 PRESTON CREEK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T09:14:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T09:14:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93605626140042000,-96.79989787031889000)
Unique Key
500t000000idBT3AAM
21-00844778
Service Request Number: 21-00844778 • Address: 3031 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00844778
Address
3031 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T10:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T10:57:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88016459661978500,-96.87562843153168000)
Unique Key
500t000000rIgllAAC
21-00655683
Service Request Number: 21-00655683 • Address: 3301 SHELDON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00655683
Address
3301 SHELDON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T15:37:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T15:37:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74420044901801000,-96.87423017212848000)
Unique Key
500t000000oKvKKAA0
21-00185722
Service Request Number: 21-00185722 • Address: 3225 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00185722
Address
3225 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-03-02T11:46:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T11:46:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70513048713321000,-96.90882330270121000)
Unique Key
500t000000hnBWxAAM
21-00391639
Service Request Number: 21-00391639 • Address: 122 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391639
Address
122 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:34:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:34:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78942198632660000,-96.82353104697374000)
Unique Key
500t000000lBbb8AAC
21-00472240
Service Request Number: 21-00472240 • Address: 5928 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00472240
Address
5928 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-25T15:08:15.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T15:08:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88645174907268000,-96.80545625070397000)
Unique Key
500t000000mO8IlAAK
21-00019273
Service Request Number: 21-00019273 • Address: W LAWTHER DR & WHITE ROCK RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00019273
Address
W LAWTHER DR & WHITE ROCK RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T15:07:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T15:07:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82036316944976000,-96.73115375930594000)
Unique Key
500t000000edxDjAAI
20-01203805
Service Request Number: 20-01203805 • Address: 3247 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01203805
Address
3247 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T17:37:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T17:37:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87726375932850000,-96.86931555873801000)
Unique Key
500t000000dFjJQAA0
21-00093273
Service Request Number: 21-00093273 • Address: 3504 KEYRIDGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00093273
Address
3504 KEYRIDGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-01T00:59:00.000
Status
Closed
Created Date
2021-01-30T19:44:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-30T19:44:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68243857372305000,-96.76188393758761000)
Unique Key
500t000000gKoBdAAK
21-00568828
Service Request Number: 21-00568828 • Address: JULIUS SCHEPPS FWY SB & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00568828
Address
JULIUS SCHEPPS FWY SB & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-21T14:41:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-21T14:41:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71303153674469400,-96.75667825016238000)
Unique Key
500t000000nOXc3AAG
21-00286511
Service Request Number: 21-00286511 • Address: SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00286511
Address
SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:52:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-31T10:52:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79238960452300000,-96.68511646306155000)
Unique Key
500t000000jEOwgAAG
21-00221205
Service Request Number: 21-00221205 • Address: N AKARD ST & WOODALL RODGERS FWY EB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00221205
Address
N AKARD ST & WOODALL RODGERS FWY EB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T00:01:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T00:01:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78787442314220000,-96.80328483761208000)
Unique Key
500t000000iamLJAAY
21-00334401
Service Request Number: 21-00334401 • Address: 9898 VISTA OAKS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00334401
Address
9898 VISTA OAKS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T16:27:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T16:27:52.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89609259944115400,-96.73068768850939000)
Unique Key
500t000000jylEyAAI
21-00091926
Service Request Number: 21-00091926 • Address: 6018 FAIRWAY AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00091926
Address
6018 FAIRWAY AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-01-29T19:10:21.000
Updated Date
2023-06-09T02:26:43.000
Closed Date
2021-01-29T19:10:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77136290075957000,-96.71775195604297000)
Unique Key
500t000000fegYSAAY
21-00774175
Service Request Number: 21-00774175 • Address: 3107 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00774175
Address
3107 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T17:55:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T17:55:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86246906139097000,-96.87142177002370000)
Unique Key
500t000000pyVemAAE
20-01081159
Service Request Number: 20-01081159 • Address: 4100 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081159
Address
4100 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-10-30T18:53:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-30T18:53:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83525881341602000,-96.74373431949778000)
Unique Key
500t000000bjmXiAAI
21-00157567
Service Request Number: 21-00157567 • Address: 5626 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00157567
Address
5626 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-17T22:09:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-17T22:09:31.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85112402884791000,-96.81681158739937000)
Unique Key
500t000000hCQq9AAG
21-00100253
Service Request Number: 21-00100253 • Address: 2200 MCCUTCHEON LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00100253
Address
2200 MCCUTCHEON LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T12:47:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-02T12:47:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75073479111196000,-96.67406877767746000)
Unique Key
500t000000gLem9AAC
21-00664228
Service Request Number: 21-00664228 • Address: 4936 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00664228
Address
4936 S DENLEY DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-07-19T10:58:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-19T10:58:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68799232504371600,-96.79156529486742000)
Unique Key
500t000000oMMVcAAO
21-00121940
Service Request Number: 21-00121940 • Address: GASTON AVE & N GLASGOW DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00121940
Address
GASTON AVE & N GLASGOW DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-09T00:00:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-09T00:00:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81029574921273500,-96.75710851409010000)
Unique Key
500t000000gNr69AAC
20-01095823
Service Request Number: 20-01095823 • Address: S POLK ST & L B J FWY WB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01095823
Address
S POLK ST & L B J FWY WB, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T15:36:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T15:36:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64299807212419000,-96.84013950900399000)
Unique Key
500t000000bkmoiAAA
21-00329734
Service Request Number: 21-00329734 • Address: 900 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00329734
Address
900 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T14:32:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T14:32:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84306839046440000,-96.70939755832572000)
Unique Key
500t000000jyInWAAU
21-00808116
Service Request Number: 21-00808116 • Address: 4900 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00808116
Address
4900 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T12:20:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T12:20:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78345692043827600,-96.73319097546735000)
Unique Key
500t000000qXLZrAAO
21-00329355
Service Request Number: 21-00329355 • Address: 5820 VELASCO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00329355
Address
5820 VELASCO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T13:25:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T13:25:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82084257610017000,-96.76755011366600000)
Unique Key
500t000000jyG6BAAU
21-00365634
Service Request Number: 21-00365634 • Address: CORONADO AVE & AUBURN AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00365634
Address
CORONADO AVE & AUBURN AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T18:05:35.000
Updated Date
2023-06-09T01:30:22.000
Closed Date
2021-04-24T18:05:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81230730037127000,-96.74112337292648000)
Unique Key
500t000000kiwFpAAI
21-00609587
Service Request Number: 21-00609587 • Address: 6177 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00609587
Address
6177 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T15:11:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T15:11:58.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82323193252654000,-96.75856693649400000)
Unique Key
500t000000lb6SLAAY
21-00242408
Service Request Number: 21-00242408 • Address: 509 ALCORN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00242408
Address
509 ALCORN AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T11:45:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T11:45:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71999052971664000,-96.70390123871249000)
Unique Key
500t000000ics1mAAA
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