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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00281004
Service Request Number: 21-00281004 • Address: 5115 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00281004
Address
5115 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:09:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T08:09:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64140336396748000,-96.73649542985186000)
Unique Key
500t000000jDviPAAS
21-00383883
Service Request Number: 21-00383883 • Address: 6003 HIGHCOURT PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00383883
Address
6003 HIGHCOURT PL, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-04-30T08:11:47.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-30T08:11:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94068749039520600,-96.80335866906138000)
Unique Key
500t000000lAd4ZAAS
21-00157460
Service Request Number: 21-00157460 • Address: FOREST LN & SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00157460
Address
FOREST LN & SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-22T03:47:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T03:47:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90859095312764000,-96.70632765894098000)
Unique Key
500t000000hCPYhAAO
21-00452501
Service Request Number: 21-00452501 • Address: 4023 ROSA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00452501
Address
4023 ROSA RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-19T15:16:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-19T15:16:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86705330871390600,-96.84439744507335000)
Unique Key
500t000000mBBgmAAG
21-00761167
Service Request Number: 21-00761167 • Address: 800 JADEWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00761167
Address
800 JADEWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:27:01.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-17T15:27:01.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65458507607215000,-96.83552105276874000)
Unique Key
500t000000pwbEfAAI
21-00868412
Service Request Number: 21-00868412 • Address: 6120 PEELER ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00868412
Address
6120 PEELER ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T09:02:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T09:02:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83070222417114000,-96.83200152111061000)
Unique Key
500t000000rhiuxAAA
21-00233885
Service Request Number: 21-00233885 • Address: 7045 GREENTREE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00233885
Address
7045 GREENTREE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-16T12:47:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-16T12:47:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84433198413125000,-96.73663949180266000)
Unique Key
500t000000ibz6KAAQ
20-01147259
Service Request Number: 20-01147259 • Address: 5000 BOWSER AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01147259
Address
5000 BOWSER AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-19T15:00:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-19T15:00:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82421987255881400,-96.81791440579872000)
Unique Key
500t000000cYc9kAAC
20-01118840
Service Request Number: 20-01118840 • Address: 2949 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01118840
Address
2949 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T11:08:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-13T11:08:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82428090561314000,-96.76374230790730000)
Unique Key
500t000000bmG0aAAE
20-01080330
Service Request Number: 20-01080330 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01080330
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-14T00:59:00.000
Status
Closed
Created Date
2020-10-30T15:24:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-30T15:24:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69132464945775000,-96.81477859203511000)
Unique Key
500t000000bjkH9AAI
21-00062603
Service Request Number: 21-00062603 • Address: 115 N PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00062603
Address
115 N PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T09:12:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T09:12:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79012393975707000,-96.76925425573020000)
Unique Key
500t000000fbAPiAAM
21-00421719
Service Request Number: 21-00421719 • Address: 6200 HIGHGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00421719
Address
6200 HIGHGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-11T12:35:45.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-11T12:35:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84928782893171500,-96.75765028901752000)
Unique Key
500t000000leEnHAAU
21-00527131
Service Request Number: 21-00527131 • Address: 1660 WESTERN PARK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00527131
Address
1660 WESTERN PARK DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-06T20:50:17.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-06T20:50:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72746589014956000,-96.89822417158007000)
Unique Key
500t000000mz6tLAAQ
21-00203972
Service Request Number: 21-00203972 • Address: DALLAS PKWY & BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00203972
Address
DALLAS PKWY & BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T12:50:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T12:50:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99216568489718000,-96.82966105996955000)
Unique Key
500t000000houA2AAI
21-00403843
Service Request Number: 21-00403843 • Address: FLORA ST & N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00403843
Address
FLORA ST & N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T15:27:03.000
Updated Date
2023-06-09T01:33:15.000
Closed Date
2021-05-05T15:27:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78889430650963000,-96.79883969797693000)
Unique Key
500t000000lc96WAAQ
21-00486282
Service Request Number: 21-00486282 • Address: 3311 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00486282
Address
3311 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-28T19:40:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-28T19:40:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78607057078822600,-96.77732498341610000)
Unique Key
500t000000mh73bAAA
21-00829932
Service Request Number: 21-00829932 • Address: 13850 CREEKSIDE PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00829932
Address
13850 CREEKSIDE PL, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T15:30:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T15:30:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93574354663644500,-96.78918676510375000)
Unique Key
500t000000qvXbkAAE
20-01195167
Service Request Number: 20-01195167 • Address: 798 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01195167
Address
798 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-10T20:28:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-10T20:28:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76724988328970000,-96.83555959858055000)
Unique Key
500t000000bNpo2AAC
21-00217218
Service Request Number: 21-00217218 • Address: FRANKFORD RD & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00217218
Address
FRANKFORD RD & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T09:07:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T09:07:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99764305070187000,-96.82939924579277000)
Unique Key
500t000000iaSUZAA2
21-00504936
Service Request Number: 21-00504936 • Address: 3050 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00504936
Address
3050 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-03T21:00:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T21:00:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.89596228065513000,-96.87674414205475000)
Unique Key
500t000000mjDTBAA2
21-00744562
Service Request Number: 21-00744562 • Address: 7175 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00744562
Address
7175 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T08:10:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T08:10:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84773501290097600,-96.73863834028957000)
Unique Key
500t000000pZ6SvAAK
20-01054204
Service Request Number: 20-01054204 • Address: 7321 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01054204
Address
7321 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-21T17:27:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T17:27:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97577187903432000,-96.78128511382725000)
Unique Key
500t000000aUaEaAAK
21-00127120
Service Request Number: 21-00127120 • Address: 2811 TEALFORD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00127120
Address
2811 TEALFORD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T11:36:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T11:36:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84176576457126400,-96.66712754068746000)
Unique Key
500t000000gOPMFAA4
21-00761790
Service Request Number: 21-00761790 • Address: 7336 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00761790
Address
7336 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T14:55:15.000
Updated Date
2023-06-09T00:21:09.000
Closed Date
2021-08-17T14:55:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81129725644787000,-96.73022591850184000)
Unique Key
500t000000pwgmjAAA
21-00286094
Service Request Number: 21-00286094 • Address: 7208 DYE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00286094
Address
7208 DYE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:01:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T10:01:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98246053664067000,-96.78295809612776000)
Unique Key
500t000000jENkIAAW
20-01247965
Service Request Number: 20-01247965 • Address: 2218 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01247965
Address
2218 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T16:41:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T16:41:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72456936722356600,-96.85492569962338000)
Unique Key
500t000000dzqpuAAA
21-00527063
Service Request Number: 21-00527063 • Address: 717 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00527063
Address
717 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:16:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T08:16:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78552080385524000,-96.79783125090624000)
Unique Key
500t000000mz6aLAAQ
21-00761026
Service Request Number: 21-00761026 • Address: 6100 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00761026
Address
6100 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:00:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T15:00:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96443985127787400,-96.80144859356041000)
Unique Key
500t000000pwZxVAAU
21-00670501
Service Request Number: 21-00670501 • Address: 7203 LOST CANYON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00670501
Address
7203 LOST CANYON DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-20T16:14:32.000
Updated Date
2023-06-09T00:45:20.000
Closed Date
2021-07-20T16:14:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64069446025363400,-96.94986250367077000)
Unique Key
500t000000oNF2PAAW
21-00478070
Service Request Number: 21-00478070 • Address: 8604 TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00478070
Address
8604 TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T14:22:22.000
Updated Date
2023-06-09T00:55:39.000
Closed Date
2021-05-26T14:22:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86708482471459500,-96.78950573733711000)
Unique Key
500t000000mPQg3AAG
21-00278007
Service Request Number: 21-00278007 • Address: CREEK BEND RD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00278007
Address
CREEK BEND RD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T12:12:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T12:12:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.99534258468861500,-96.79368889238243000)
Unique Key
500t000000jDeO1AAK
21-00740195
Service Request Number: 21-00740195 • Address: 7170 GRAND OAKS RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00740195
Address
7170 GRAND OAKS RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed
Created Date
2021-08-10T18:54:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T18:54:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88797105219373000,-96.78133124183380000)
Unique Key
500t000000pYLcGAAW
21-00215203
Service Request Number: 21-00215203 • Address: 4996 LANGDON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00215203
Address
4996 LANGDON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T14:23:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T14:23:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65276774249006000,-96.73995735779089000)
Unique Key
500t000000iaDnpAAE
21-00348784
Service Request Number: 21-00348784 • Address: 7157 SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00348784
Address
7157 SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-04-19T19:59:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-19T19:59:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63496801043485400,-96.94679458502753000)
Unique Key
500t000000kgUkHAAU
21-00839336
Service Request Number: 21-00839336 • Address: 5900 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00839336
Address
5900 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-12T22:42:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-12T22:42:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86994537461299600,-96.76293074851107000)
Unique Key
500t000000qws1TAAQ
20-01187845
Service Request Number: 20-01187845 • Address: 1900 CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01187845
Address
1900 CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-08T01:05:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T01:05:48.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80273421186464600,-96.68209470416322000)
Unique Key
500t000000bMzhbAAC
21-00364348
Service Request Number: 21-00364348 • Address: 4314 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00364348
Address
4314 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-23T21:59:11.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-23T21:59:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77481105050261000,-96.74721706659285000)
Unique Key
500t000000kinODAAY
21-00463777
Service Request Number: 21-00463777 • Address: S WALTON WALKER BLVD SB & KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00463777
Address
S WALTON WALKER BLVD SB & KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-23T07:21:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-23T07:21:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73632682947382000,-96.91966004210134000)
Unique Key
500t000000mDYCXAA4
21-00693724
Service Request Number: 21-00693724 • Address: 3500 JANE LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00693724
Address
3500 JANE LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T16:29:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T16:29:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80658892952230600,-96.87739101451932000)
Unique Key
500t000000opkOOAAY
21-00182750
Service Request Number: 21-00182750 • Address: 1644 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00182750
Address
1644 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T14:50:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T14:50:11.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.74036686443198000,-96.68090149904550000)
Unique Key
500t000000hmorvAAA
21-00206506
Service Request Number: 21-00206506 • Address: 8400 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00206506
Address
8400 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-03-08T13:25:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T13:25:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90907553318620400,-96.75868995373187000)
Unique Key
500t000000iZJHlAAO
21-00727436
Service Request Number: 21-00727436 • Address: 5574 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00727436
Address
5574 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T12:13:13.000
Updated Date
2023-06-09T00:45:49.000
Closed Date
2021-07-21T12:13:13.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83638376432559600,-96.77234694112360000)
Unique Key
500t000000pBUhaAAG
21-00464570
Service Request Number: 21-00464570 • Address: 900 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00464570
Address
900 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T17:47:17.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-23T17:47:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77390862212852000,-96.79600508961727000)
Unique Key
500t000000mMLgDAAW
20-01251819
Service Request Number: 20-01251819 • Address: 5490 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01251819
Address
5490 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2020-12-31T21:24:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-31T21:24:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85108696238724000,-96.81921109298355000)
Unique Key
500t000000e0B0XAAU
21-00556958
Service Request Number: 21-00556958 • Address: 7631 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00556958
Address
7631 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-17T13:47:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T13:47:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84864211412163000,-96.83921214870124000)
Unique Key
500t000000nNJSYAA4
21-00164196
Service Request Number: 21-00164196 • Address: 10611 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00164196
Address
10611 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T15:10:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T15:10:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83916940930282600,-96.68833318903350000)
Unique Key
500t000000hD9CHAA0
21-00740711
Service Request Number: 21-00740711 • Address: 2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00740711
Address
2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-10T22:50:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T22:50:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72137063906598000,-96.85979527511124000)
Unique Key
500t000000pYUDeAAO
21-00703394
Service Request Number: 21-00703394 • Address: 3905 DICKASON AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00703394
Address
3905 DICKASON AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-07-30T09:51:45.000
Updated Date
2023-06-09T00:42:57.000
Closed Date
2021-07-30T09:51:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80910956258168000,-96.81056383511262000)
Unique Key
500t000000orAvwAAE
21-00112756
Service Request Number: 21-00112756 • Address: 6623 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00112756
Address
6623 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T12:21:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T12:21:27.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.88228776161968000,-96.79123408197134000)
Unique Key
500t000000gMvtOAAS
21-00751043
Service Request Number: 21-00751043 • Address: 1400 SULLIVAN DR, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00751043
Address
1400 SULLIVAN DR, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-13T14:38:24.000
Updated Date
2023-06-09T00:24:11.000
Closed Date
2021-08-13T14:38:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77004698483735000,-96.79136171812665000)
Unique Key
500t000000pa5FtAAI
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