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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00649586
Service Request Number: 21-00649586 • Address: 921 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00649586
Address
921 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T09:29:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T09:29:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73429151427027500,-96.83805777343427000)
Unique Key
500t000000oJy7DAAS
21-00797077
Service Request Number: 21-00797077 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00797077
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-28T19:44:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-28T19:44:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88325115746748000,-96.75937808068088000)
Unique Key
500t000000qVhJyAAK
20-01087048
Service Request Number: 20-01087048 • Address: 732 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01087048
Address
732 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-02T21:01:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T21:01:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65188687405285600,-96.83488858090908000)
Unique Key
500t000000bkB9sAAE
21-00883704
Service Request Number: 21-00883704 • Address: 10404 EASTLAWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00883704
Address
10404 EASTLAWN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T09:51:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T09:51:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88777861722511600,-96.84170625660924000)
Unique Key
500t000000rkua1AAA
21-00442626
Service Request Number: 21-00442626 • Address: 4406 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00442626
Address
4406 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:25:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T14:25:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81973286492057400,-96.81076528310622000)
Unique Key
500t000000mA5BVAA0
21-00409127
Service Request Number: 21-00409127 • Address: 2013 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00409127
Address
2013 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T09:26:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T09:26:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80416786453642400,-96.78392234726621000)
Unique Key
500t000000lcmPDAAY
21-00473742
Service Request Number: 21-00473742 • Address: 3118 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00473742
Address
3118 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T17:50:47.000
Updated Date
2023-06-09T00:55:10.000
Closed Date
2021-05-25T17:50:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83462432392534000,-96.66342836718050000)
Unique Key
500t000000mOuLnAAK
20-01213633
Service Request Number: 20-01213633 • Address: DALTON DR & CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01213633
Address
DALTON DR & CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T15:28:01.000
Updated Date
2023-06-09T03:09:05.000
Closed Date
2020-12-17T15:28:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70232359913382000,-96.78490723654987000)
Unique Key
500t000000dGolcAAC
21-00781488
Service Request Number: 21-00781488 • Address: 8347 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00781488
Address
8347 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T08:58:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T08:58:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73249688081201500,-96.67764343434460000)
Unique Key
500t000000pzjT9AAI
21-00708170
Service Request Number: 21-00708170 • Address: L B J FWY EB & MILLER RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00708170
Address
L B J FWY EB & MILLER RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-08-01T09:16:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T09:16:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89462092204071600,-96.71187256677909000)
Unique Key
500t000000p8adVAAQ
21-00014757
Service Request Number: 21-00014757 • Address: 10134 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00014757
Address
10134 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T13:27:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T13:27:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87510000783680000,-96.70939357740048000)
Unique Key
500t000000e1iHRAAY
21-00421392
Service Request Number: 21-00421392 • Address: 3721 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00421392
Address
3721 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-11T11:42:14.000
Updated Date
2023-06-09T01:37:57.000
Closed Date
2021-05-11T11:42:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90138927622185000,-96.85515879962034000)
Unique Key
500t000000leCRTAA2
21-00266211
Service Request Number: 21-00266211 • Address: 10910 DENNIS RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00266211
Address
10910 DENNIS RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T08:29:43.000
Updated Date
2023-06-09T02:02:45.000
Closed Date
2021-03-25T08:29:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89677108025030000,-96.88133383578688000)
Unique Key
500t000000jCdWCAA0
20-01213434
Service Request Number: 20-01213434 • Address: 4727 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01213434
Address
4727 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T14:51:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T14:51:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84495052696566000,-96.82977299274906000)
Unique Key
500t000000dGnw6AAC
20-01196835
Service Request Number: 20-01196835 • Address: 6499 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01196835
Address
6499 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T13:52:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T13:52:44.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83148900423065400,-96.83805885723608000)
Unique Key
500t000000bO234AAC
21-00303063
Service Request Number: 21-00303063 • Address: 4155 FAWNHOLLOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00303063
Address
4155 FAWNHOLLOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T10:32:36.000
Updated Date
2023-06-09T01:56:24.000
Closed Date
2021-04-05T10:32:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91480071355931600,-96.83944589423822000)
Unique Key
500t000000jvmKoAAI
21-00576899
Service Request Number: 21-00576899 • Address: EL CAPITAN DR & SAN FRANCISCO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00576899
Address
EL CAPITAN DR & SAN FRANCISCO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:41:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T10:41:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85418543082606400,-96.67670706199170000)
Unique Key
500t000000nPSgEAAW
20-01164150
Service Request Number: 20-01164150 • Address: VISTADALE DR & CHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01164150
Address
VISTADALE DR & CHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:04:05.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-11-30T15:04:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88623950877991000,-96.70429614150902000)
Unique Key
500t000000ca05uAAA
21-00496168
Service Request Number: 21-00496168 • Address: 4427 VOSS HILLS PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00496168
Address
4427 VOSS HILLS PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-29T14:38:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T14:38:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01031912808577600,-96.83422835471654000)
Unique Key
500t000000miESDAA2
21-00281692
Service Request Number: 21-00281692 • Address: 1700 ALHAMBRA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00281692
Address
1700 ALHAMBRA ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T09:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T09:57:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.74153686080407000,-96.69543001373990000)
Unique Key
500t000000jDz8JAAS
21-00447988
Service Request Number: 21-00447988 • Address: 3811 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00447988
Address
3811 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-18T15:47:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T15:47:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65921867340128000,-96.64308730969341000)
Unique Key
500t000000mAgGRAA0
20-01152365
Service Request Number: 20-01152365 • Address: 10110 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01152365
Address
10110 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:43:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T15:43:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83678334046467000,-96.65273471658753000)
Unique Key
500t000000cYzbzAAC
21-00117097
Service Request Number: 21-00117097 • Address: 5130 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00117097
Address
5130 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-07T12:50:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-07T12:50:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82341358995043000,-96.78319062408734000)
Unique Key
500t000000gNLH8AAO
21-00698507
Service Request Number: 21-00698507 • Address: 2315 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00698507
Address
2315 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T06:12:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T06:12:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75253627175573000,-96.68676132684452000)
Unique Key
500t000000oqUnYAAU
21-00375174
Service Request Number: 21-00375174 • Address: 2262 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00375174
Address
2262 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-04-27T18:41:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-27T18:41:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74711253127176000,-96.85538491128816000)
Unique Key
500t000000l9O52AAE
21-00299792
Service Request Number: 21-00299792 • Address: 2600 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00299792
Address
2600 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T06:20:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T06:20:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71670239109026600,-96.81087012770698000)
Unique Key
500t000000jvTToAAM
21-00882044
Service Request Number: 21-00882044 • Address: 3831 GILBERT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00882044
Address
3831 GILBERT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-07T00:59:00.000
Status
Closed
Created Date
2021-09-28T11:08:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-28T11:08:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81471216987140600,-96.80361089275301000)
Unique Key
500t000000rkPN5AAM
21-00404024
Service Request Number: 21-00404024 • Address: 9028 VISTA CREEK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00404024
Address
9028 VISTA CREEK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T05:58:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T05:58:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90084237743122000,-96.74944232618519000)
Unique Key
500t000000lcC2hAAE
21-00373946
Service Request Number: 21-00373946 • Address: 6200 REX DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00373946
Address
6200 REX DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T14:32:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T14:32:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89894035018807000,-96.79992257465288000)
Unique Key
500t000000l9FfnAAE
21-00884415
Service Request Number: 21-00884415 • Address: 1510 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00884415
Address
1510 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-29T13:19:03.000
Updated Date
2023-06-09T00:07:08.000
Closed Date
2021-09-29T13:19:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68470102806941000,-96.60185056340462000)
Unique Key
500t000000rl65gAAA
21-00607845
Service Request Number: 21-00607845 • Address: 5454 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00607845
Address
5454 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T20:20:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:20:44.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82632769374112000,-96.77593930584004000)
Unique Key
500t000000las3LAAQ
21-00683263
Service Request Number: 21-00683263 • Address: 1609 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00683263
Address
1609 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T15:57:47.000
Updated Date
2023-06-09T00:35:49.000
Closed Date
2021-07-23T15:57:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71401417344314000,-96.84634221343691000)
Unique Key
500t000000ooGFiAAM
21-00248784
Service Request Number: 21-00248784 • Address: N PRAIRIE CREEK RD & KIRVEN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00248784
Address
N PRAIRIE CREEK RD & KIRVEN DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-19T21:37:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-19T21:37:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75592262344229500,-96.66554699082820000)
Unique Key
500t000000jB0yWAAS
21-00174246
Service Request Number: 21-00174246 • Address: 9568 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00174246
Address
9568 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-02-25T21:53:35.000
Updated Date
2023-06-09T02:17:30.000
Closed Date
2021-02-25T21:53:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88953023739106000,-96.73735331880984000)
Unique Key
500t000000hlpChAAI
21-00312034
Service Request Number: 21-00312034 • Address: 2300 LIVE OAK ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00312034
Address
2300 LIVE OAK ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-07T18:33:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T18:33:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78542783002295000,-96.79308011090023000)
Unique Key
500t000000jwcabAAA
21-00135627
Service Request Number: 21-00135627 • Address: CONROE ST & NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00135627
Address
CONROE ST & NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed
Created Date
2021-02-12T16:14:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-12T16:14:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78139120411539400,-96.83785046852313000)
Unique Key
500t000000h9Rd0AAE
21-00475374
Service Request Number: 21-00475374 • Address: 16102 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00475374
Address
16102 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-26T11:35:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T11:35:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96760215556846400,-96.80069239754856000)
Unique Key
500t000000mP7UsAAK
21-00672341
Service Request Number: 21-00672341 • Address: 7467 W GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00672341
Address
7467 W GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T10:33:23.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-21T10:33:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84707297637929000,-96.81923491521391000)
Unique Key
500t000000oNW78AAG
21-00797076
Service Request Number: 21-00797076 • Address: 4900 RAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00797076
Address
4900 RAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-08-28T19:42:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-28T19:42:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68480595108494000,-96.80936511873355000)
Unique Key
500t000000qVhJZAA0
20-01241301
Service Request Number: 20-01241301 • Address: 6438 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01241301
Address
6438 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2020-12-29T11:06:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-29T11:06:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82745358030447000,-96.75140113177756000)
Unique Key
500t000000dzH1dAAE
21-00509430
Service Request Number: 21-00509430 • Address: 7222 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00509430
Address
7222 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-05T08:34:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-05T08:34:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97773499509807000,-96.78053219770057000)
Unique Key
500t000000mjhh3AAA
21-00822313
Service Request Number: 21-00822313 • Address: 6200 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00822313
Address
6200 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-07T10:20:19.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-07T10:20:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85928078607117000,-96.74630966275484000)
Unique Key
500t000000quPR5AAM
21-00837178
Service Request Number: 21-00837178 • Address: GARLAND RD & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00837178
Address
GARLAND RD & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-11T10:46:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-11T10:46:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83841267209164000,-96.69659029710950000)
Unique Key
500t000000qwageAAA
21-00884143
Service Request Number: 21-00884143 • Address: 2400 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00884143
Address
2400 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-09-29T12:19:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-29T12:19:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76929139755006000,-96.78085745846863000)
Unique Key
500t000000rl1N1AAI
21-00260234
Service Request Number: 21-00260234 • Address: 321 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00260234
Address
321 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-23T21:54:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-23T21:54:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78223613082620600,-96.80010523659782000)
Unique Key
500t000000jC51hAAC
20-01212939
Service Request Number: 20-01212939 • Address: 4203 DALTON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01212939
Address
4203 DALTON DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T15:44:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T15:44:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70223680800416000,-96.78492304452749000)
Unique Key
500t000000dGlRuAAK
21-00885835
Service Request Number: 21-00885835 • Address: 3228 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00885835
Address
3228 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-09T00:59:00.000
Status
Closed
Created Date
2021-09-30T10:30:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T10:30:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78272872741942500,-96.90342592953655000)
Unique Key
500t000000rlR5QAAU
21-00239406
Service Request Number: 21-00239406 • Address: 1404 HUTCHINS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00239406
Address
1404 HUTCHINS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T10:17:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T10:17:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75239637224856000,-96.80459688575179000)
Unique Key
500t000000icUzkAAE
21-00372077
Service Request Number: 21-00372077 • Address: 2200 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00372077
Address
2200 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T09:25:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T09:25:17.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.77782554976676000,-96.74773941658245000)
Unique Key
500t000000l913IAAQ
21-00391684
Service Request Number: 21-00391684 • Address: 135 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391684
Address
135 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:40:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:40:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78986192626900000,-96.82330809757643000)
Unique Key
500t000000lBbjNAAS
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