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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00104727
Service Request Number: 21-00104727 • Address: 3713 PATIENCE BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00104727
Address
3713 PATIENCE BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T13:39:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T13:39:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69789622366718000,-96.94560555922193000)
Unique Key
500t000000gM8ogAAC
21-00487423
Service Request Number: 21-00487423 • Address: 5910 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00487423
Address
5910 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-30T23:59:00.000
Status
Closed
Created Date
2021-05-29T13:49:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-29T13:49:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77832837092745000,-96.91558909831853000)
Unique Key
500t000000mhDlGAAU
21-00281147
Service Request Number: 21-00281147 • Address: 8424 E NORTHWEST SERV EB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00281147
Address
8424 E NORTHWEST SERV EB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:39:13.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-30T08:39:13.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86512136325987400,-96.76841853539847000)
Unique Key
500t000000jDwaeAAC
21-00792669
Service Request Number: 21-00792669 • Address: MIDWAY RD & HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00792669
Address
MIDWAY RD & HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-28T23:59:00.000
Status
Closed
Created Date
2021-08-27T08:53:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-27T08:53:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92165996214687600,-96.83826730826684000)
Unique Key
500t000000qV35WAAS
21-00285160
Service Request Number: 21-00285160 • Address: 2201 MAIN ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00285160
Address
2201 MAIN ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-03-31T00:10:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-31T00:10:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78242173323576000,-96.79109902069020000)
Unique Key
500t000000jEHXPAA4
21-00180421
Service Request Number: 21-00180421 • Address: 9070 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00180421
Address
9070 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2021-02-28T18:30:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-28T18:30:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91904460451673000,-96.74778905757023000)
Unique Key
500t000000hmVpLAAU
21-00068323
Service Request Number: 21-00068323 • Address: 6619 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00068323
Address
6619 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-22T13:47:21.000
Updated Date
2023-06-09T02:25:35.000
Closed Date
2021-01-22T13:47:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77383755884642400,-96.70582123642326000)
Unique Key
500t000000fbnQ1AAI
20-01104043
Service Request Number: 20-01104043 • Address: 1209 MISTY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01104043
Address
1209 MISTY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2020-11-09T11:46:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-09T11:46:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68557844356932000,-96.84227692844809000)
Unique Key
500t000000blJ9TAAU
21-00382489
Service Request Number: 21-00382489 • Address: 3351 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00382489
Address
3351 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-29T15:27:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T15:27:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88643233469002000,-96.86533637471088000)
Unique Key
500t000000lAOrLAAW
21-00102759
Service Request Number: 21-00102759 • Address: 484 PRESTON ROYAL SC, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00102759
Address
484 PRESTON ROYAL SC, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T22:12:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T22:12:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89567748750038000,-96.80540213391092000)
Unique Key
500t000000gLwcTAAS
20-01124210
Service Request Number: 20-01124210 • Address: 1700 TANTOR RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01124210
Address
1700 TANTOR RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-16T09:54:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-16T09:54:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89099557174866000,-96.91612277186711000)
Unique Key
500t000000bmfKCAAY
21-00628623
Service Request Number: 21-00628623 • Address: 7796 RIVERBROOK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00628623
Address
7796 RIVERBROOK DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T16:45:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T16:45:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88980188358309000,-96.77329256447327000)
Unique Key
500t000000o0AY7AAM
21-00443754
Service Request Number: 21-00443754 • Address: 7581 SADDLERIDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00443754
Address
7581 SADDLERIDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-17T16:55:33.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-17T16:55:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64779581170530000,-96.95622859928221000)
Unique Key
500t000000mABMZAA4
21-00645905
Service Request Number: 21-00645905 • Address: FITCHBURG ST & CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00645905
Address
FITCHBURG ST & CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T11:04:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T11:04:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77262204798725500,-96.90383629878883000)
Unique Key
500t000000o2fDaAAI
20-01233353
Service Request Number: 20-01233353 • Address: 6877 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01233353
Address
6877 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-24T21:54:45.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-12-24T21:54:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84108604983933000,-96.82169816148303000)
Unique Key
500t000000dyVuBAAU
21-00754794
Service Request Number: 21-00754794 • Address: 2919 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00754794
Address
2919 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T08:34:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T08:34:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78562497694451000,-96.74417417584426000)
Unique Key
500t000000paeoTAAQ
21-00767244
Service Request Number: 21-00767244 • Address: 1618 WINDCHIME DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00767244
Address
1618 WINDCHIME DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T09:31:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-19T09:31:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69282983062612000,-96.84850263473793000)
Unique Key
500t000000pxYaeAAE
21-00528382
Service Request Number: 21-00528382 • Address: 2701 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00528382
Address
2701 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-10T11:05:31.000
Updated Date
2023-06-09T01:02:53.000
Closed Date
2021-06-10T11:05:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77973081991076000,-96.86409686861894000)
Unique Key
500t000000mzDuTAAU
21-00390629
Service Request Number: 21-00390629 • Address: 10831 LEOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00390629
Address
10831 LEOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-03T09:10:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-03T09:10:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73310192465715000,-96.64066921484780000)
Unique Key
500t000000lBUbfAAG
21-00766095
Service Request Number: 21-00766095 • Address: 2537 JONESBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00766095
Address
2537 JONESBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T17:37:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T17:37:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81796798112537000,-96.67235337338974000)
Unique Key
500t000000pxL10AAE
21-00452155
Service Request Number: 21-00452155 • Address: 3808 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00452155
Address
3808 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T14:34:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T14:34:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65905359829789000,-96.64282207731297000)
Unique Key
500t000000mBAHVAA4
21-00113965
Service Request Number: 21-00113965 • Address: WHITTIER AVE & EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00113965
Address
WHITTIER AVE & EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T15:16:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T15:16:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81397311913479000,-96.70809367480420000)
Unique Key
500t000000gN2nCAAS
21-00322242
Service Request Number: 21-00322242 • Address: 3159 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00322242
Address
3159 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-11T14:30:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-11T14:30:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88007630329630600,-96.86988262248201000)
Unique Key
500t000000jxXUxAAM
21-00879584
Service Request Number: 21-00879584 • Address: TIBBS ST & ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00879584
Address
TIBBS ST & ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-27T10:01:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T10:01:56.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.89488273624805000,-96.79650465321382000)
Unique Key
500t000000rjnTdAAI
21-00079807
Service Request Number: 21-00079807 • Address: 2507 HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00079807
Address
2507 HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T17:11:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T17:11:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80356884322482000,-96.81166457451296000)
Unique Key
500t000000fdCr6AAE
21-00116831
Service Request Number: 21-00116831 • Address: 3799 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00116831
Address
3799 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-07T08:17:41.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-07T08:17:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76929381963583000,-96.68285950659930000)
Unique Key
500t000000gNIphAAG
21-00039499
Service Request Number: 21-00039499 • Address: 4315 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00039499
Address
4315 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-01-14T03:34:19.000
Updated Date
2023-06-09T02:56:14.000
Closed Date
2021-01-14T03:34:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77494243005073000,-96.74738346598272000)
Unique Key
500t000000egAlSAAU
21-00660277
Service Request Number: 21-00660277 • Address: 7162 GRAND OAKS RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00660277
Address
7162 GRAND OAKS RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T22:35:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T22:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88797195595279000,-96.78161188551230000)
Unique Key
500t000000oLZSUAA4
21-00289329
Service Request Number: 21-00289329 • Address: 8453 BANQUO DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00289329
Address
8453 BANQUO DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-03-31T18:08:11.000
Updated Date
2023-06-09T01:52:31.000
Closed Date
2021-03-31T18:08:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80631674952661000,-96.70344397706388000)
Unique Key
500t000000jEce7AAC
21-00037087
Service Request Number: 21-00037087 • Address: 9100 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00037087
Address
9100 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-01-13T12:19:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-13T12:19:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.75432886410606000,-96.66735771974022000)
Unique Key
500t000000efu8bAAA
21-00644539
Service Request Number: 21-00644539 • Address: 10336 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00644539
Address
10336 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T07:30:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T07:30:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75830434847445400,-96.64540012421602000)
Unique Key
500t000000o2UOsAAM
21-00047396
Service Request Number: 21-00047396 • Address: 6475 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00047396
Address
6475 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2021-01-15T16:14:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-15T16:14:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95967504155506600,-96.79533711742282000)
Unique Key
500t000000egsKdAAI
21-00111109
Service Request Number: 21-00111109 • Address: 1601 HORTENSE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00111109
Address
1601 HORTENSE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T15:57:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-04T15:57:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69043405278852000,-96.80050738389095000)
Unique Key
500t000000gMlDKAA0
21-00681977
Service Request Number: 21-00681977 • Address: CONCHO ST & MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00681977
Address
CONCHO ST & MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T14:33:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T14:33:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.82698069093376000,-96.76364700621228000)
Unique Key
500t000000oo7qdAAA
20-01163545
Service Request Number: 20-01163545 • Address: AUDELIA RD & SUMMERTREE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01163545
Address
AUDELIA RD & SUMMERTREE LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-11-30T13:16:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-30T13:16:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90346092827675000,-96.71777656101311000)
Unique Key
500t000000cZwViAAK
20-01038968
Service Request Number: 20-01038968 • Address: 467 E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01038968
Address
467 E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-10-16T15:14:48.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-16T15:14:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84235547815547000,-96.71787005961627000)
Unique Key
500t000000aTfaRAAS
21-00661717
Service Request Number: 21-00661717 • Address: VICTOR ST & N CARROLL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00661717
Address
VICTOR ST & N CARROLL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-17T21:14:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-17T21:14:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79373655888907000,-96.77004058167587000)
Unique Key
500t000000oLw9aAAC
21-00562837
Service Request Number: 21-00562837 • Address: 9928 PARKFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00562837
Address
9928 PARKFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T18:21:36.000
Updated Date
2023-06-12T01:08:02.000
Closed Date
2021-06-18T18:21:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87308796139678000,-96.71446702258761000)
Unique Key
500t000000nNs6fAAC
21-00602260
Service Request Number: 21-00602260 • Address: 4715 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00602260
Address
4715 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-29T16:04:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T16:04:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68353419283598500,-96.96485274059296000)
Unique Key
500t000000laBwyAAE
21-00273005
Service Request Number: 21-00273005 • Address: 1623 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00273005
Address
1623 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-26T18:54:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T18:54:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78433331704129500,-96.74793196391651000)
Unique Key
500t000000jDB3XAAW
21-00547023
Service Request Number: 21-00547023 • Address: 3934 MT ROYAL ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00547023
Address
3934 MT ROYAL ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T15:06:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T15:06:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74499728983240500,-96.88460919535122000)
Unique Key
500t000000n1H1QAAU
21-00439491
Service Request Number: 21-00439491 • Address: 13710 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00439491
Address
13710 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-16T21:19:11.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-16T21:19:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93345627268006000,-96.78593189317962000)
Unique Key
500t000000m9iDqAAI
21-00612368
Service Request Number: 21-00612368 • Address: 1140 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
21-00612368
Address
1140 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed
Created Date
2021-07-02T11:05:22.000
Updated Date
2023-06-12T01:15:37.000
Closed Date
2021-07-02T11:05:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69104429902664000,-96.84115000894187000)
Unique Key
500t000000lbQB9AAM
20-00991222
Service Request Number: 20-00991222 • Address: 6700 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00991222
Address
6700 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T10:51:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-02T10:51:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98894366142783000,-96.78958219619702000)
Unique Key
500t000000Zl9mrAAB
21-00488315
Service Request Number: 21-00488315 • Address: 5116 MEADOW CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00488315
Address
5116 MEADOW CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-30T07:54:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-30T07:54:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90352780202131000,-96.82113813201124000)
Unique Key
500t000000mhIofAAE
20-01095283
Service Request Number: 20-01095283 • Address: 5800 PRESTON VIEW BLVD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01095283
Address
5800 PRESTON VIEW BLVD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T14:19:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T14:19:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93490033178094000,-96.80734605460175000)
Unique Key
500t000000bklIkAAI
21-00548564
Service Request Number: 21-00548564 • Address: W COMMERCE ST & FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00548564
Address
W COMMERCE ST & FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T22:14:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T22:14:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77272673789567000,-96.83243653005674000)
Unique Key
500t000000n1R1AAAU
21-00531417
Service Request Number: 21-00531417 • Address: 2910 ALEX ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00531417
Address
2910 ALEX ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-10T22:52:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T22:52:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73770359068892000,-96.78402901133335000)
Unique Key
500t000000mzXSkAAM
21-00618557
Service Request Number: 21-00618557 • Address: 16122 RED CEDAR TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00618557
Address
16122 RED CEDAR TRL, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-05T10:13:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T10:13:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96845744293517600,-96.79917688431632000)
Unique Key
500t000000nyvdDAAQ
21-00431079
Service Request Number: 21-00431079 • Address: 3650 CEDARPLAZA LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00431079
Address
3650 CEDARPLAZA LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-11T12:23:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T12:23:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82685219273183000,-96.82023166962190000)
Unique Key
500t000000lfMMVAA2
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