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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00846148
Service Request Number: 21-00846148 • Address: 9086 WOODBLUFF CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00846148
Address
9086 WOODBLUFF CT, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T14:51:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T14:51:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90136966967547000,-96.74687677306541000)
Unique Key
500t000000rIsUOAA0
21-00300518
Service Request Number: 21-00300518 • Address: 100 COMMERCE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00300518
Address
100 COMMERCE ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-05T09:38:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-04-05T09:38:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77537727780962000,-96.82018438717716000)
Unique Key
500t000000jvXxjAAE
20-01054920
Service Request Number: 20-01054920 • Address: 6410 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01054920
Address
6410 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-22T08:48:29.000
Updated Date
2023-06-09T03:35:53.000
Closed Date
2020-10-22T08:48:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97254621314069000,-96.80039179912025000)
Unique Key
500t000000aUeL3AAK
21-00312143
Service Request Number: 21-00312143 • Address: 2724 CLAYTON OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00312143
Address
2724 CLAYTON OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-07T21:10:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-07T21:10:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75927545590574000,-96.64742184127155000)
Unique Key
500t000000jweE2AAI
21-00881987
Service Request Number: 21-00881987 • Address: 7015 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00881987
Address
7015 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-28T09:38:04.000
Updated Date
2023-06-09T00:06:44.000
Closed Date
2021-09-28T09:38:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96709294660894000,-96.78751175992696000)
Unique Key
500t000000rkOd7AAE
21-00356609
Service Request Number: 21-00356609 • Address: 8800 DANVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00356609
Address
8800 DANVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-21T17:16:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T17:16:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74037611003339500,-96.67037113151761000)
Unique Key
500t000000khiWtAAI
21-00382984
Service Request Number: 21-00382984 • Address: 2827 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00382984
Address
2827 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T16:38:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T16:38:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71278637794442500,-96.80995938076106000)
Unique Key
500t000000lARf9AAG
21-00584497
Service Request Number: 21-00584497 • Address: 6936 CARIOCA PL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00584497
Address
6936 CARIOCA PL, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T17:21:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T17:21:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66369580744321000,-96.80352285435237000)
Unique Key
500t000000nQKTxAAO
21-00615606
Service Request Number: 21-00615606 • Address: MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00615606
Address
MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-03T09:50:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-03T09:50:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87007861710617400,-96.76287922561743000)
Unique Key
500t000000lbkrPAAQ
21-00630747
Service Request Number: 21-00630747 • Address: ALCOTT ST & N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00630747
Address
ALCOTT ST & N GARRETT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed
Created Date
2021-07-08T11:33:47.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-08T11:33:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81723332285072000,-96.78479560796774000)
Unique Key
500t000000o0VAjAAM
21-00122582
Service Request Number: 21-00122582 • Address: 4212 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00122582
Address
4212 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-02-09T10:29:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-09T10:29:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99884274890335000,-96.83822339343692000)
Unique Key
500t000000gNwezAAC
21-00417787
Service Request Number: 21-00417787 • Address: 242 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00417787
Address
242 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T14:25:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T14:25:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74295409861101000,-96.82545075504420000)
Unique Key
500t000000ldnFhAAI
21-00269143
Service Request Number: 21-00269143 • Address: 565 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00269143
Address
565 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T22:59:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-25T22:59:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78409804647204600,-96.79945139226709000)
Unique Key
500t000000jCskDAAS
21-00030726
Service Request Number: 21-00030726 • Address: 3332 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00030726
Address
3332 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-01-11T17:20:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T17:20:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73484459360714000,-96.87536804912783000)
Unique Key
500t000000efBdmAAE
21-00626488
Service Request Number: 21-00626488 • Address: 319 N POLK ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00626488
Address
319 N POLK ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T10:44:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T10:44:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.74775664133749600,-96.83958852539375000)
Unique Key
500t000000nztBvAAI
20-00997549
Service Request Number: 20-00997549 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
20-00997549
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-05T12:35:10.000
Updated Date
2023-06-09T04:01:52.000
Closed Date
2020-10-05T12:35:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66258059680364000,-96.93219491571277000)
Unique Key
500t000000ZlVx8AAF
20-01043371
Service Request Number: 20-01043371 • Address: 8700 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01043371
Address
8700 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-19T09:45:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-19T09:45:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76825777651113000,-96.67251129206939000)
Unique Key
500t000000aTumcAAC
21-00543936
Service Request Number: 21-00543936 • Address: 2707 OVERCREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00543936
Address
2707 OVERCREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T21:43:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T21:43:54.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75097172377924000,-96.86371004608645000)
Unique Key
500t000000n0w8JAAQ
20-00994908
Service Request Number: 20-00994908 • Address: 4224 LELAND COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00994908
Address
4224 LELAND COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-10-04T10:48:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T10:48:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66919444455292000,-96.74791898923930000)
Unique Key
500t000000ZlKMlAAN
21-00390208
Service Request Number: 21-00390208 • Address: 10620 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00390208
Address
10620 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-03T07:38:28.000
Updated Date
2023-06-09T01:47:04.000
Closed Date
2021-05-03T07:38:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89176611632876000,-96.71099750970882000)
Unique Key
500t000000lBR1JAAW
21-00847181
Service Request Number: 21-00847181 • Address: 513 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847181
Address
513 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T17:59:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T17:59:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74736956003433600,-96.83048773816876000)
Unique Key
500t000000rIzZxAAK
21-00348748
Service Request Number: 21-00348748 • Address: 831 ROBERT B CULLUM BLVD, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00348748
Address
831 ROBERT B CULLUM BLVD, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T19:27:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T19:27:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78002334641333000,-96.76759830814184000)
Unique Key
500t000000kgUE7AAM
21-00709902
Service Request Number: 21-00709902 • Address: 2116 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00709902
Address
2116 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-02T09:46:12.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-02T09:46:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72133312193020000,-96.80697413210443000)
Unique Key
500t000000p8uFbAAI
21-00394630
Service Request Number: 21-00394630 • Address: 9324 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00394630
Address
9324 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T07:17:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T07:17:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84224338930269500,-96.87101595089757000)
Unique Key
500t000000lByBUAA0
21-00425034
Service Request Number: 21-00425034 • Address: 3103 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00425034
Address
3103 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T09:06:37.000
Updated Date
2023-06-09T01:47:49.000
Closed Date
2021-05-04T09:06:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77988109775086000,-96.89205911070862000)
Unique Key
500t000000lefYMAAY
21-00093440
Service Request Number: 21-00093440 • Address: 611 HOUSTON ST VIADUCT, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00093440
Address
611 HOUSTON ST VIADUCT, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-31T01:16:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-31T01:16:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77445386077262000,-96.80653408159662000)
Unique Key
500t000000gKp27AAC
21-00212216
Service Request Number: 21-00212216 • Address: 160 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00212216
Address
160 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-09T16:55:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-09T16:55:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75218542525912000,-96.82446813099207000)
Unique Key
500t000000iZtADAA0
21-00287425
Service Request Number: 21-00287425 • Address: 3598 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00287425
Address
3598 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T13:03:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T13:03:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83578327324734400,-96.83486321827293000)
Unique Key
500t000000jETyEAAW
21-00255586
Service Request Number: 21-00255586 • Address: FERGUSON RD & LARRY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00255586
Address
FERGUSON RD & LARRY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-23T07:03:28.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-23T07:03:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82393189725657000,-96.67774012603108000)
Unique Key
500t000000jBiPpAAK
21-00016996
Service Request Number: 21-00016996 • Address: E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00016996
Address
E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-06T16:22:55.000
Updated Date
2023-06-09T02:52:35.000
Closed Date
2021-01-06T16:22:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71303154104453000,-96.75667825007795000)
Unique Key
500t000000e1z1GAAQ
21-00266335
Service Request Number: 21-00266335 • Address: 800 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00266335
Address
800 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T06:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T06:49:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79260218488981000,-96.77745147634855000)
Unique Key
500t000000jCdhgAAC
21-00133407
Service Request Number: 21-00133407 • Address: 6300 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00133407
Address
6300 ARAPAHO RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed
Created Date
2021-02-12T09:37:05.000
Updated Date
2023-06-09T02:36:12.000
Closed Date
2021-02-12T09:37:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96216635318115000,-96.79814481212742000)
Unique Key
500t000000h9Fk3AAE
21-00801773
Service Request Number: 21-00801773 • Address: 5100 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00801773
Address
5100 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T10:43:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T10:43:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.68384687009802000,-96.92327047747162000)
Unique Key
500t000000qWNcmAAG
21-00766259
Service Request Number: 21-00766259 • Address: 10361 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00766259
Address
10361 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-18T18:46:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-18T18:46:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83973894148615000,-96.65717867475404000)
Unique Key
500t000000pxMwiAAE
21-00028085
Service Request Number: 21-00028085 • Address: 1710 ALLENTOWN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00028085
Address
1710 ALLENTOWN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-09T11:01:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-09T11:01:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74194524455503000,-96.64651250489804000)
Unique Key
500t000000eewDbAAI
21-00631816
Service Request Number: 21-00631816 • Address: S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00631816
Address
S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T14:36:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T14:36:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70584620110408000,-96.82299753331067000)
Unique Key
500t000000o0dxZAAQ
21-00442152
Service Request Number: 21-00442152 • Address: 1600 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00442152
Address
1600 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T13:12:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T13:12:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78454666383430500,-96.74815532483208000)
Unique Key
500t000000mA1IWAA0
21-00224328
Service Request Number: 21-00224328 • Address: 3811 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00224328
Address
3811 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-03-12T17:10:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T17:10:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65915969707338500,-96.64301917570386000)
Unique Key
500t000000ib30dAAA
21-00120717
Service Request Number: 21-00120717 • Address: S POLK ST & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00120717
Address
S POLK ST & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-02-08T16:18:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-08T16:18:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65382972887681000,-96.84010175854127000)
Unique Key
500t000000gNjdWAAS
21-00016734
Service Request Number: 21-00016734 • Address: 1003 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00016734
Address
1003 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-06T20:02:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-06T20:02:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75468613631428000,-96.82663952367975000)
Unique Key
500t000000e1tTQAAY
21-00886159
Service Request Number: 21-00886159 • Address: CORINTH ST & S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00886159
Address
CORINTH ST & S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-29T11:36:24.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-29T11:36:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75985950281492000,-96.79428012093113000)
Unique Key
500t000000rlWrBAAU
21-00835864
Service Request Number: 21-00835864 • Address: 1001 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00835864
Address
1001 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-10T15:44:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-10T15:44:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78247010877801000,-96.80480822204468000)
Unique Key
500t000000qwQEYAA2
21-00245551
Service Request Number: 21-00245551 • Address: 6230 PRESTON CREEK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00245551
Address
6230 PRESTON CREEK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T09:14:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T09:14:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93605626140042000,-96.79989787031889000)
Unique Key
500t000000idBT3AAM
21-00844778
Service Request Number: 21-00844778 • Address: 3031 NEWCASTLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00844778
Address
3031 NEWCASTLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T10:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T10:57:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88016459661978500,-96.87562843153168000)
Unique Key
500t000000rIgllAAC
21-00511920
Service Request Number: 21-00511920 • Address: 9100 MANCHESTER DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00511920
Address
9100 MANCHESTER DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-06T12:47:45.000
Updated Date
2023-06-09T01:06:33.000
Closed Date
2021-06-06T12:47:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86475497096277000,-96.83275631024723000)
Unique Key
500t000000mjvIfAAI
21-00655683
Service Request Number: 21-00655683 • Address: 3301 SHELDON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00655683
Address
3301 SHELDON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T15:37:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T15:37:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74420044901801000,-96.87423017212848000)
Unique Key
500t000000oKvKKAA0
21-00185722
Service Request Number: 21-00185722 • Address: 3225 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00185722
Address
3225 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-03-02T11:46:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T11:46:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70513048713321000,-96.90882330270121000)
Unique Key
500t000000hnBWxAAM
21-00391639
Service Request Number: 21-00391639 • Address: 122 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391639
Address
122 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:34:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:34:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78942198632660000,-96.82353104697374000)
Unique Key
500t000000lBbb8AAC
20-01110687
Service Request Number: 20-01110687 • Address: 4014 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01110687
Address
4014 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-10T18:50:00.000
Updated Date
2023-06-09T03:24:15.000
Closed Date
2020-11-10T18:50:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81217683115010000,-96.81007896810871000)
Unique Key
500t000000blkJBAAY
21-00472240
Service Request Number: 21-00472240 • Address: 5928 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00472240
Address
5928 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-25T15:08:15.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T15:08:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88645174907268000,-96.80545625070397000)
Unique Key
500t000000mO8IlAAK
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