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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00019273
Service Request Number: 21-00019273 • Address: W LAWTHER DR & WHITE ROCK RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00019273
Address
W LAWTHER DR & WHITE ROCK RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T15:07:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T15:07:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82036316944976000,-96.73115375930594000)
Unique Key
500t000000edxDjAAI
20-01203805
Service Request Number: 20-01203805 • Address: 3247 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01203805
Address
3247 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T17:37:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T17:37:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87726375932850000,-96.86931555873801000)
Unique Key
500t000000dFjJQAA0
21-00093273
Service Request Number: 21-00093273 • Address: 3504 KEYRIDGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00093273
Address
3504 KEYRIDGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-01T00:59:00.000
Status
Closed
Created Date
2021-01-30T19:44:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-30T19:44:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68243857372305000,-96.76188393758761000)
Unique Key
500t000000gKoBdAAK
21-00512389
Service Request Number: 21-00512389 • Address: 1702 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00512389
Address
1702 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-06T07:48:09.000
Updated Date
2023-06-09T01:06:27.000
Closed Date
2021-06-06T07:48:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72314789656413600,-96.84853748414425000)
Unique Key
500t000000mjyP5AAI
21-00568828
Service Request Number: 21-00568828 • Address: JULIUS SCHEPPS FWY SB & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00568828
Address
JULIUS SCHEPPS FWY SB & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-21T14:41:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-21T14:41:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71303153674469400,-96.75667825016238000)
Unique Key
500t000000nOXc3AAG
21-00286511
Service Request Number: 21-00286511 • Address: SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00286511
Address
SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:52:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-31T10:52:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79238960452300000,-96.68511646306155000)
Unique Key
500t000000jEOwgAAG
21-00221205
Service Request Number: 21-00221205 • Address: N AKARD ST & WOODALL RODGERS FWY EB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00221205
Address
N AKARD ST & WOODALL RODGERS FWY EB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T00:01:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T00:01:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78787442314220000,-96.80328483761208000)
Unique Key
500t000000iamLJAAY
21-00334401
Service Request Number: 21-00334401 • Address: 9898 VISTA OAKS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00334401
Address
9898 VISTA OAKS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T16:27:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T16:27:52.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89609259944115400,-96.73068768850939000)
Unique Key
500t000000jylEyAAI
21-00774175
Service Request Number: 21-00774175 • Address: 3107 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00774175
Address
3107 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T17:55:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T17:55:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86246906139097000,-96.87142177002370000)
Unique Key
500t000000pyVemAAE
20-01081159
Service Request Number: 20-01081159 • Address: 4100 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081159
Address
4100 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-10-30T18:53:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-30T18:53:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83525881341602000,-96.74373431949778000)
Unique Key
500t000000bjmXiAAI
21-00157567
Service Request Number: 21-00157567 • Address: 5626 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00157567
Address
5626 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-17T22:09:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-17T22:09:31.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85112402884791000,-96.81681158739937000)
Unique Key
500t000000hCQq9AAG
21-00100253
Service Request Number: 21-00100253 • Address: 2200 MCCUTCHEON LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00100253
Address
2200 MCCUTCHEON LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T12:47:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-02T12:47:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75073479111196000,-96.67406877767746000)
Unique Key
500t000000gLem9AAC
21-00664228
Service Request Number: 21-00664228 • Address: 4936 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00664228
Address
4936 S DENLEY DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-07-19T10:58:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-19T10:58:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68799232504371600,-96.79156529486742000)
Unique Key
500t000000oMMVcAAO
21-00121940
Service Request Number: 21-00121940 • Address: GASTON AVE & N GLASGOW DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00121940
Address
GASTON AVE & N GLASGOW DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-09T00:00:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-09T00:00:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81029574921273500,-96.75710851409010000)
Unique Key
500t000000gNr69AAC
20-01037914
Service Request Number: 20-01037914 • Address: 1300 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01037914
Address
1300 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-15T16:50:04.000
Updated Date
2023-06-09T03:33:27.000
Closed Date
2020-10-15T16:50:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79464603050172000,-96.78218707312674000)
Unique Key
500t000000aTckHAAS
20-01095823
Service Request Number: 20-01095823 • Address: S POLK ST & L B J FWY WB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01095823
Address
S POLK ST & L B J FWY WB, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T15:36:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T15:36:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64299807212419000,-96.84013950900399000)
Unique Key
500t000000bkmoiAAA
21-00329734
Service Request Number: 21-00329734 • Address: 900 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00329734
Address
900 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T14:32:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T14:32:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84306839046440000,-96.70939755832572000)
Unique Key
500t000000jyInWAAU
21-00808116
Service Request Number: 21-00808116 • Address: 4900 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00808116
Address
4900 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T12:20:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T12:20:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78345692043827600,-96.73319097546735000)
Unique Key
500t000000qXLZrAAO
21-00329355
Service Request Number: 21-00329355 • Address: 5820 VELASCO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00329355
Address
5820 VELASCO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T13:25:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T13:25:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82084257610017000,-96.76755011366600000)
Unique Key
500t000000jyG6BAAU
21-00609587
Service Request Number: 21-00609587 • Address: 6177 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00609587
Address
6177 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T15:11:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T15:11:58.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82323193252654000,-96.75856693649400000)
Unique Key
500t000000lb6SLAAY
21-00242408
Service Request Number: 21-00242408 • Address: 509 ALCORN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00242408
Address
509 ALCORN AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T11:45:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T11:45:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71999052971664000,-96.70390123871249000)
Unique Key
500t000000ics1mAAA
21-00281004
Service Request Number: 21-00281004 • Address: 5115 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00281004
Address
5115 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:09:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T08:09:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64140336396748000,-96.73649542985186000)
Unique Key
500t000000jDviPAAS
21-00383883
Service Request Number: 21-00383883 • Address: 6003 HIGHCOURT PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00383883
Address
6003 HIGHCOURT PL, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-04-30T08:11:47.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-30T08:11:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94068749039520600,-96.80335866906138000)
Unique Key
500t000000lAd4ZAAS
21-00157460
Service Request Number: 21-00157460 • Address: FOREST LN & SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00157460
Address
FOREST LN & SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-22T03:47:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T03:47:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90859095312764000,-96.70632765894098000)
Unique Key
500t000000hCPYhAAO
21-00458265
Service Request Number: 21-00458265 • Address: 7700 EASTERN AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00458265
Address
7700 EASTERN AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T17:51:56.000
Updated Date
2023-06-09T00:57:34.000
Closed Date
2021-05-20T17:51:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84927888245744000,-96.81413899434801000)
Unique Key
500t000000mCIzTAAW
21-00452501
Service Request Number: 21-00452501 • Address: 4023 ROSA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00452501
Address
4023 ROSA RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-19T15:16:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-19T15:16:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86705330871390600,-96.84439744507335000)
Unique Key
500t000000mBBgmAAG
21-00761167
Service Request Number: 21-00761167 • Address: 800 JADEWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00761167
Address
800 JADEWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:27:01.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-17T15:27:01.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65458507607215000,-96.83552105276874000)
Unique Key
500t000000pwbEfAAI
21-00868412
Service Request Number: 21-00868412 • Address: 6120 PEELER ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00868412
Address
6120 PEELER ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T09:02:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T09:02:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83070222417114000,-96.83200152111061000)
Unique Key
500t000000rhiuxAAA
20-01233843
Service Request Number: 20-01233843 • Address: 4020 ROYAL PALMS CT, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01233843
Address
4020 ROYAL PALMS CT, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2020-12-25T23:51:08.000
Updated Date
2023-06-09T03:02:24.000
Closed Date
2020-12-25T23:51:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91300724785051000,-96.84594906877230000)
Unique Key
500t000000dyYEWAA2
21-00233885
Service Request Number: 21-00233885 • Address: 7045 GREENTREE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00233885
Address
7045 GREENTREE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-16T12:47:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-16T12:47:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84433198413125000,-96.73663949180266000)
Unique Key
500t000000ibz6KAAQ
20-01147259
Service Request Number: 20-01147259 • Address: 5000 BOWSER AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01147259
Address
5000 BOWSER AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-19T15:00:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-19T15:00:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82421987255881400,-96.81791440579872000)
Unique Key
500t000000cYc9kAAC
21-00350495
Service Request Number: 21-00350495 • Address: W RED BIRD LN & HUNTERS VIEW LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00350495
Address
W RED BIRD LN & HUNTERS VIEW LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T10:52:07.000
Updated Date
2023-06-09T01:31:11.000
Closed Date
2021-04-20T10:52:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67297594355931500,-96.83589945483061000)
Unique Key
500t000000kgkJBAAY
21-00609712
Service Request Number: 21-00609712 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00609712
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T15:30:17.000
Updated Date
2023-06-12T01:15:13.000
Closed Date
2021-07-01T15:30:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132465070221000,-96.81477859201149000)
Unique Key
500t000000lb7I2AAI
20-01118840
Service Request Number: 20-01118840 • Address: 2949 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01118840
Address
2949 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T11:08:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-13T11:08:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82428090561314000,-96.76374230790730000)
Unique Key
500t000000bmG0aAAE
20-01080330
Service Request Number: 20-01080330 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01080330
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-14T00:59:00.000
Status
Closed
Created Date
2020-10-30T15:24:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-30T15:24:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69132464945775000,-96.81477859203511000)
Unique Key
500t000000bjkH9AAI
21-00593447
Service Request Number: 21-00593447 • Address: 9423 SPRING HOLLOW CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00593447
Address
9423 SPRING HOLLOW CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-06-28T10:03:28.000
Updated Date
2023-06-12T01:09:55.000
Closed Date
2021-06-28T10:03:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90069001644348400,-96.73555666542612000)
Unique Key
500t000000lZ6I2AAK
21-00062603
Service Request Number: 21-00062603 • Address: 115 N PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00062603
Address
115 N PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T09:12:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T09:12:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79012393975707000,-96.76925425573020000)
Unique Key
500t000000fbAPiAAM
21-00421719
Service Request Number: 21-00421719 • Address: 6200 HIGHGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00421719
Address
6200 HIGHGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-11T12:35:45.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-11T12:35:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84928782893171500,-96.75765028901752000)
Unique Key
500t000000leEnHAAU
21-00527131
Service Request Number: 21-00527131 • Address: 1660 WESTERN PARK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00527131
Address
1660 WESTERN PARK DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-06T20:50:17.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-06T20:50:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72746589014956000,-96.89822417158007000)
Unique Key
500t000000mz6tLAAQ
21-00203972
Service Request Number: 21-00203972 • Address: DALLAS PKWY & BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00203972
Address
DALLAS PKWY & BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T12:50:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T12:50:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99216568489718000,-96.82966105996955000)
Unique Key
500t000000houA2AAI
21-00486282
Service Request Number: 21-00486282 • Address: 3311 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00486282
Address
3311 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-28T19:40:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-28T19:40:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78607057078822600,-96.77732498341610000)
Unique Key
500t000000mh73bAAA
21-00829932
Service Request Number: 21-00829932 • Address: 13850 CREEKSIDE PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00829932
Address
13850 CREEKSIDE PL, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T15:30:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T15:30:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93574354663644500,-96.78918676510375000)
Unique Key
500t000000qvXbkAAE
20-01195167
Service Request Number: 20-01195167 • Address: 798 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01195167
Address
798 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-10T20:28:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-10T20:28:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76724988328970000,-96.83555959858055000)
Unique Key
500t000000bNpo2AAC
21-00005569
Service Request Number: 21-00005569 • Address: 6611 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00005569
Address
6611 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T13:01:42.000
Updated Date
2023-06-09T02:57:54.000
Closed Date
2021-01-04T13:01:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88228854482327000,-96.79141888959760000)
Unique Key
500t000000e0lP9AAI
21-00217218
Service Request Number: 21-00217218 • Address: FRANKFORD RD & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00217218
Address
FRANKFORD RD & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T09:07:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T09:07:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99764305070187000,-96.82939924579277000)
Unique Key
500t000000iaSUZAA2
21-00504936
Service Request Number: 21-00504936 • Address: 3050 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00504936
Address
3050 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-03T21:00:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T21:00:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.89596228065513000,-96.87674414205475000)
Unique Key
500t000000mjDTBAA2
21-00744562
Service Request Number: 21-00744562 • Address: 7175 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00744562
Address
7175 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T08:10:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T08:10:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84773501290097600,-96.73863834028957000)
Unique Key
500t000000pZ6SvAAK
20-01054204
Service Request Number: 20-01054204 • Address: 7321 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01054204
Address
7321 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-21T17:27:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T17:27:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97577187903432000,-96.78128511382725000)
Unique Key
500t000000aUaEaAAK
21-00127120
Service Request Number: 21-00127120 • Address: 2811 TEALFORD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00127120
Address
2811 TEALFORD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T11:36:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T11:36:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84176576457126400,-96.66712754068746000)
Unique Key
500t000000gOPMFAA4
21-00580139
Service Request Number: 21-00580139 • Address: 9700 AUDUBON PL, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00580139
Address
9700 AUDUBON PL, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-23T12:33:42.000
Updated Date
2023-06-12T01:18:13.000
Closed Date
2021-06-23T12:33:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87383679622780000,-96.82684109403759000)
Unique Key
500t000000nPqtoAAC
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