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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00286094
Service Request Number: 21-00286094 • Address: 7208 DYE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00286094
Address
7208 DYE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:01:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T10:01:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98246053664067000,-96.78295809612776000)
Unique Key
500t000000jENkIAAW
20-01247965
Service Request Number: 20-01247965 • Address: 2218 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01247965
Address
2218 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T16:41:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T16:41:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72456936722356600,-96.85492569962338000)
Unique Key
500t000000dzqpuAAA
21-00527063
Service Request Number: 21-00527063 • Address: 717 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00527063
Address
717 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:16:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T08:16:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78552080385524000,-96.79783125090624000)
Unique Key
500t000000mz6aLAAQ
21-00761026
Service Request Number: 21-00761026 • Address: 6100 WARM MIST LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00761026
Address
6100 WARM MIST LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:00:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T15:00:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96443985127787400,-96.80144859356041000)
Unique Key
500t000000pwZxVAAU
21-00278007
Service Request Number: 21-00278007 • Address: CREEK BEND RD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00278007
Address
CREEK BEND RD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T12:12:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T12:12:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.99534258468861500,-96.79368889238243000)
Unique Key
500t000000jDeO1AAK
21-00740195
Service Request Number: 21-00740195 • Address: 7170 GRAND OAKS RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00740195
Address
7170 GRAND OAKS RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed
Created Date
2021-08-10T18:54:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T18:54:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88797105219373000,-96.78133124183380000)
Unique Key
500t000000pYLcGAAW
21-00215203
Service Request Number: 21-00215203 • Address: 4996 LANGDON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00215203
Address
4996 LANGDON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T14:23:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T14:23:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65276774249006000,-96.73995735779089000)
Unique Key
500t000000iaDnpAAE
21-00348784
Service Request Number: 21-00348784 • Address: 7157 SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00348784
Address
7157 SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-04-19T19:59:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-19T19:59:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63496801043485400,-96.94679458502753000)
Unique Key
500t000000kgUkHAAU
21-00473956
Service Request Number: 21-00473956 • Address: 3305 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00473956
Address
3305 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T08:17:02.000
Updated Date
2023-06-09T00:55:17.000
Closed Date
2021-05-26T08:17:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89538395431258500,-96.86643226213047000)
Unique Key
500t000000mOwvlAAC
21-00839336
Service Request Number: 21-00839336 • Address: 5900 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00839336
Address
5900 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-12T22:42:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-12T22:42:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86994537461299600,-96.76293074851107000)
Unique Key
500t000000qws1TAAQ
20-01187845
Service Request Number: 20-01187845 • Address: 1900 CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01187845
Address
1900 CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-08T01:05:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T01:05:48.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80273421186464600,-96.68209470416322000)
Unique Key
500t000000bMzhbAAC
21-00364348
Service Request Number: 21-00364348 • Address: 4314 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00364348
Address
4314 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-23T21:59:11.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-23T21:59:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77481105050261000,-96.74721706659285000)
Unique Key
500t000000kinODAAY
21-00463777
Service Request Number: 21-00463777 • Address: S WALTON WALKER BLVD SB & KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00463777
Address
S WALTON WALKER BLVD SB & KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-23T07:21:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-23T07:21:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73632682947382000,-96.91966004210134000)
Unique Key
500t000000mDYCXAA4
21-00693724
Service Request Number: 21-00693724 • Address: 3500 JANE LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00693724
Address
3500 JANE LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T16:29:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T16:29:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80658892952230600,-96.87739101451932000)
Unique Key
500t000000opkOOAAY
21-00182750
Service Request Number: 21-00182750 • Address: 1644 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00182750
Address
1644 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T14:50:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T14:50:11.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.74036686443198000,-96.68090149904550000)
Unique Key
500t000000hmorvAAA
21-00206506
Service Request Number: 21-00206506 • Address: 8400 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00206506
Address
8400 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-03-08T13:25:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T13:25:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90907553318620400,-96.75868995373187000)
Unique Key
500t000000iZJHlAAO
21-00464570
Service Request Number: 21-00464570 • Address: 900 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00464570
Address
900 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T17:47:17.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-23T17:47:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77390862212852000,-96.79600508961727000)
Unique Key
500t000000mMLgDAAW
20-01251819
Service Request Number: 20-01251819 • Address: 5490 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01251819
Address
5490 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2020-12-31T21:24:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-31T21:24:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85108696238724000,-96.81921109298355000)
Unique Key
500t000000e0B0XAAU
21-00556958
Service Request Number: 21-00556958 • Address: 7631 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00556958
Address
7631 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-17T13:47:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T13:47:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84864211412163000,-96.83921214870124000)
Unique Key
500t000000nNJSYAA4
21-00164196
Service Request Number: 21-00164196 • Address: 10611 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00164196
Address
10611 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T15:10:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T15:10:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83916940930282600,-96.68833318903350000)
Unique Key
500t000000hD9CHAA0
21-00740711
Service Request Number: 21-00740711 • Address: 2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00740711
Address
2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-10T22:50:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T22:50:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72137063906598000,-96.85979527511124000)
Unique Key
500t000000pYUDeAAO
21-00085847
Service Request Number: 21-00085847 • Address: 7208 CLAYBROOK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00085847
Address
7208 CLAYBROOK DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T12:28:25.000
Updated Date
2023-06-09T02:42:27.000
Closed Date
2021-01-28T12:28:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87962379382227000,-96.73743846958509000)
Unique Key
500t000000fe2GsAAI
21-00172445
Service Request Number: 21-00172445 • Address: 15935 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00172445
Address
15935 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-25T12:54:14.000
Updated Date
2023-06-09T02:17:05.000
Closed Date
2021-02-25T12:54:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.96647481777957000,-96.78570892985334000)
Unique Key
500t000000hlde7AAA
21-00773530
Service Request Number: 21-00773530 • Address: 4554 GLENWICK LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
21-00773530
Address
4554 GLENWICK LN, DALLAS, TX, 75205
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:55:54.000
Updated Date
2023-06-09T00:18:02.000
Closed Date
2021-08-20T14:55:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84747468637926500,-96.81261494269800000)
Unique Key
500t000000pyQyzAAE
21-00112756
Service Request Number: 21-00112756 • Address: 6623 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00112756
Address
6623 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T12:21:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T12:21:27.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.88228776161968000,-96.79123408197134000)
Unique Key
500t000000gMvtOAAS
20-01033013
Service Request Number: 20-01033013 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01033013
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-15T07:41:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-15T07:41:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011365454000,-96.77892339282602000)
Unique Key
500t000000aTJopAAG
21-00543777
Service Request Number: 21-00543777 • Address: 18000 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00543777
Address
18000 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-15T07:48:58.000
Updated Date
2023-06-12T01:17:39.000
Closed Date
2021-06-15T07:48:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99536628136370000,-96.79352496827497000)
Unique Key
500t000000n0v9mAAA
21-00469023
Service Request Number: 21-00469023 • Address: PRESTON RD & W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00469023
Address
PRESTON RD & W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T20:56:26.000
Updated Date
2023-06-09T00:54:32.000
Closed Date
2021-05-24T20:56:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86562324804429400,-96.80419336540164000)
Unique Key
500t000000mNIfRAAW
21-00613361
Service Request Number: 21-00613361 • Address: 3301 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00613361
Address
3301 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-01T15:19:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T15:19:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80823136095752000,-96.87378956537482000)
Unique Key
500t000000lbWjSAAU
20-01118777
Service Request Number: 20-01118777 • Address: 1900 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01118777
Address
1900 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T10:58:17.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-11-13T10:58:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78291604537188400,-96.80624330569177000)
Unique Key
500t000000bmFlqAAE
21-00066345
Service Request Number: 21-00066345 • Address: 3216 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00066345
Address
3216 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T22:16:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T22:16:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90072318287071000,-96.86797714039355000)
Unique Key
500t000000fbZSKAA2
21-00263439
Service Request Number: 21-00263439 • Address: 2500 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00263439
Address
2500 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-03-24T14:46:28.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-24T14:46:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76803697864708000,-96.77990810917451000)
Unique Key
500t000000jCMuRAAW
20-01181526
Service Request Number: 20-01181526 • Address: 364 BEAUTYCREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01181526
Address
364 BEAUTYCREST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-06T12:18:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-06T12:18:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70717655572596500,-96.66128720629578000)
Unique Key
500t000000bMFu6AAG
21-00442368
Service Request Number: 21-00442368 • Address: 4636 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00442368
Address
4636 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T10:32:44.000
Updated Date
2023-06-09T00:56:28.000
Closed Date
2021-05-17T10:32:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71624897006102000,-96.74772637593716000)
Unique Key
500t000000mA3PiAAK
21-00566152
Service Request Number: 21-00566152 • Address: PRATT ST & S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00566152
Address
PRATT ST & S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T08:49:20.000
Updated Date
2023-06-12T01:08:40.000
Closed Date
2021-06-21T08:49:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73060418544151400,-96.82711643043350000)
Unique Key
500t000000nOIH3AAO
21-00871368
Service Request Number: 21-00871368 • Address: TOLUCA AVE & W LOUISIANA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00871368
Address
TOLUCA AVE & W LOUISIANA AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T22:01:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T22:01:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72329676738167000,-96.82613516123946000)
Unique Key
500t000000riAo0AAE
21-00665716
Service Request Number: 21-00665716 • Address: 3200 MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00665716
Address
3200 MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T15:03:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T15:03:58.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76673089970575600,-96.76775454242339000)
Unique Key
500t000000oMZInAAO
21-00388775
Service Request Number: 21-00388775 • Address: 3718 MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00388775
Address
3718 MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-01T19:45:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T19:45:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78731325569950000,-96.90336683025578000)
Unique Key
500t000000lBCGgAAO
21-00531626
Service Request Number: 21-00531626 • Address: 6000 DILBECK LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00531626
Address
6000 DILBECK LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T06:35:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T06:35:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92981917525740000,-96.80343908141562000)
Unique Key
500t000000mzZMOAA2
21-00819144
Service Request Number: 21-00819144 • Address: 6142 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00819144
Address
6142 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-05T12:02:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-05T12:02:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82428862342240400,-96.75977124566131000)
Unique Key
500t000000qtvOhAAI
21-00768045
Service Request Number: 21-00768045 • Address: GRAFTON AVE & COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00768045
Address
GRAFTON AVE & COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:01:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T15:01:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73018959865087000,-96.87784261660364000)
Unique Key
500t000000pxfHRAAY
21-00391745
Service Request Number: 21-00391745 • Address: 100 COLE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391745
Address
100 COLE ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:47:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:47:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78812661156584000,-96.82323638865992000)
Unique Key
500t000000lBc8cAAC
21-00013146
Service Request Number: 21-00013146 • Address: 4635 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00013146
Address
4635 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2021-01-06T09:37:08.000
Updated Date
2023-06-09T02:51:53.000
Closed Date
2021-01-06T09:37:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71639973714619000,-96.74787379899772000)
Unique Key
500t000000e1Z9mAAE
21-00182744
Service Request Number: 21-00182744 • Address: 4514 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00182744
Address
4514 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-01T14:49:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-01T14:49:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82179089838154000,-96.78962533940535000)
Unique Key
500t000000hmonyAAA
21-00464664
Service Request Number: 21-00464664 • Address: 3616 VINTAGE PL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00464664
Address
3616 VINTAGE PL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-05-23T19:49:24.000
Updated Date
2023-06-09T00:58:46.000
Closed Date
2021-05-23T19:49:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83145868071372000,-96.74038584403385000)
Unique Key
500t000000mMXStAAO
21-00191514
Service Request Number: 21-00191514 • Address: N BUCKNER BLVD & JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00191514
Address
N BUCKNER BLVD & JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-03T15:31:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-03T15:31:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80713136957857000,-96.68285955591617000)
Unique Key
500t000000hnmxBAAQ
20-01140668
Service Request Number: 20-01140668 • Address: 2000 DENMARK ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01140668
Address
2000 DENMARK ST, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-20T11:40:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-20T11:40:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68081167210520000,-96.61310320054298000)
Unique Key
500t000000cY5HvAAK
21-00832578
Service Request Number: 21-00832578 • Address: 3799 MARVIN D LOVE SERV SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00832578
Address
3799 MARVIN D LOVE SERV SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-09T16:30:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-09T16:30:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.69913075602696000,-96.84006400939980000)
Unique Key
500t000000qvv52AAA
21-00829587
Service Request Number: 21-00829587 • Address: N MASTERS DR & SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00829587
Address
N MASTERS DR & SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-09-09T05:55:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-09T05:55:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74372224133984600,-96.64837060284418000)
Unique Key
500t000000qvTVqAAM
21-00464342
Service Request Number: 21-00464342 • Address: 8224 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00464342
Address
8224 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T14:52:49.000
Updated Date
2023-06-09T00:58:42.000
Closed Date
2021-05-23T14:52:49.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.93591536479745000,-96.76343482009578000)
Unique Key
500t000000mDe4WAAS
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