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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00643479
Service Request Number: 21-00643479 • Address: 3490 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00643479
Address
3490 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-12T14:58:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T14:58:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88499531754790000,-96.86239152200342000)
Unique Key
500t000000o2ICFAA2
21-00742448
Service Request Number: 21-00742448 • Address: 1911 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00742448
Address
1911 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T13:12:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T13:12:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80372211237105500,-96.78341564910444000)
Unique Key
500t000000pYl1AAAS
20-01140592
Service Request Number: 20-01140592 • Address: 3103 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01140592
Address
3103 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed
Created Date
2020-11-20T11:29:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-20T11:29:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70905811370043000,-96.80403178778687000)
Unique Key
500t000000cY4x9AAC
21-00705692
Service Request Number: 21-00705692 • Address: 2402 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00705692
Address
2402 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed
Created Date
2021-07-30T16:45:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T16:45:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71717448802627400,-96.78493210731745000)
Unique Key
500t000000p8G7TAAU
21-00680923
Service Request Number: 21-00680923 • Address: 3100 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00680923
Address
3100 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T11:32:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T11:32:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77150798784781000,-96.76371423812529000)
Unique Key
500t000000onzA4AAI
21-00766548
Service Request Number: 21-00766548 • Address: 4404 BELMAR CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00766548
Address
4404 BELMAR CT, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:04:07.000
Updated Date
2023-06-09T00:21:48.000
Closed Date
2021-08-18T15:04:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99899980236260400,-96.83300699665746000)
Unique Key
500t000000pxRWIAA2
21-00563927
Service Request Number: 21-00563927 • Address: LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00563927
Address
LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-19T12:37:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T12:37:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96455362792662000,-96.78644001869351000)
Unique Key
500t000000nNz5dAAC
20-01206711
Service Request Number: 20-01206711 • Address: 5402 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01206711
Address
5402 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-15T15:01:17.000
Updated Date
2023-06-09T03:07:58.000
Closed Date
2020-12-15T15:01:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79550034899748000,-96.75361260789687000)
Unique Key
500t000000dG4kZAAS
21-00165434
Service Request Number: 21-00165434 • Address: 5000 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00165434
Address
5000 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T18:10:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T18:10:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68369925225682000,-96.81443116579763000)
Unique Key
500t000000hkox1AAA
21-00138294
Service Request Number: 21-00138294 • Address: DREXELWOOD DR & THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00138294
Address
DREXELWOOD DR & THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-02-13T17:00:52.000
Updated Date
2023-06-09T02:37:21.000
Closed Date
2021-02-13T17:00:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92493281721934000,-96.82529616175265000)
Unique Key
500t000000h9cuZAAQ
21-00657438
Service Request Number: 21-00657438 • Address: 9036 DUNMORE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00657438
Address
9036 DUNMORE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T09:49:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T09:49:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88737283692406000,-96.73876573566612000)
Unique Key
500t000000oLCtKAAW
21-00381835
Service Request Number: 21-00381835 • Address: 9815 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00381835
Address
9815 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T13:55:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T13:55:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72481315971155000,-96.65414611549701000)
Unique Key
500t000000lAKSpAAO
21-00841664
Service Request Number: 21-00841664 • Address: 1300 BEAUMONT ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00841664
Address
1300 BEAUMONT ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-13T13:53:58.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-13T13:53:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76778340005406000,-96.79002019962937000)
Unique Key
500t000000qxEgbAAE
20-01047443
Service Request Number: 20-01047443 • Address: 1645 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01047443
Address
1645 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-20T10:36:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-20T10:36:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69210604563052400,-96.79970779003865000)
Unique Key
500t000000aUBORAA4
21-00320558
Service Request Number: 21-00320558 • Address: 7843 DASCH ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00320558
Address
7843 DASCH ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-10T06:15:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-10T06:15:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72193605609814400,-96.68731063504950000)
Unique Key
500t000000jxMGrAAM
21-00643682
Service Request Number: 21-00643682 • Address: 400 CONTINENTAL AVE, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00643682
Address
400 CONTINENTAL AVE, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-12T16:48:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-12T16:48:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78385767110968000,-96.81128651463837000)
Unique Key
500t000000o2J3tAAE
20-01082117
Service Request Number: 20-01082117 • Address: 8316 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01082117
Address
8316 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T17:44:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T17:44:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89778692711916000,-96.76101992735803000)
Unique Key
500t000000bjpdwAAA
21-00116183
Service Request Number: 21-00116183 • Address: 1100 PROFIT DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00116183
Address
1100 PROFIT DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-06T14:27:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-06T14:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82487593883745000,-96.88096784323362000)
Unique Key
500t000000gNF9qAAG
20-01077800
Service Request Number: 20-01077800 • Address: 12282 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01077800
Address
12282 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T22:16:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T22:16:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91507922815804000,-96.80349584247496000)
Unique Key
500t000000bjaetAAA
21-00276916
Service Request Number: 21-00276916 • Address: 4320 SYLVESTER ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00276916
Address
4320 SYLVESTER ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T10:00:26.000
Updated Date
2023-06-09T01:58:59.000
Closed Date
2021-03-29T10:00:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80768598347306000,-96.82135936406084000)
Unique Key
500t000000jDZ5xAAG
21-00530983
Service Request Number: 21-00530983 • Address: 15907 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00530983
Address
15907 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T17:28:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T17:28:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96424752658576000,-96.80171470984361000)
Unique Key
500t000000mzTJ5AAM
21-00768158
Service Request Number: 21-00768158 • Address: 229 BECKLEY HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00768158
Address
229 BECKLEY HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T11:48:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T11:48:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65747717428028000,-96.82036844131373000)
Unique Key
500t000000pxgPbAAI
21-00686457
Service Request Number: 21-00686457 • Address: DALLAS FT WORTH TPKE EB & N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00686457
Address
DALLAS FT WORTH TPKE EB & N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T08:17:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T08:17:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76899150580478400,-96.82292985499946000)
Unique Key
500t000000ook6XAAQ
21-00074974
Service Request Number: 21-00074974 • Address: 2034 LEWISTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00074974
Address
2034 LEWISTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T10:33:01.000
Updated Date
2023-06-09T02:38:45.000
Closed Date
2021-01-25T10:33:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74792995241696000,-96.65074196839348000)
Unique Key
500t000000fcfafAAA
21-00270032
Service Request Number: 21-00270032 • Address: 10027 SILVERTREE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00270032
Address
10027 SILVERTREE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T10:05:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-26T10:05:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91591349218445000,-96.71352773974682000)
Unique Key
500t000000jCyagAAC
20-01033321
Service Request Number: 20-01033321 • Address: N WESTMORELAND RD & W MOCKINGBIRD LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01033321
Address
N WESTMORELAND RD & W MOCKINGBIRD LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-15T09:02:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-15T09:02:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79799702455907000,-96.87392912793109000)
Unique Key
500t000000aTLCFAA4
21-00475631
Service Request Number: 21-00475631 • Address: 4310 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00475631
Address
4310 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T12:12:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T12:12:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78928515511660000,-96.69114827364797000)
Unique Key
500t000000mP96eAAC
21-00381232
Service Request Number: 21-00381232 • Address: 917 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00381232
Address
917 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T12:04:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T12:04:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79395395590534400,-96.77713294310533000)
Unique Key
500t000000lAE92AAG
21-00073108
Service Request Number: 21-00073108 • Address: 2000 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00073108
Address
2000 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-25T11:31:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-25T11:31:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76305910255611000,-96.84188401628083000)
Unique Key
500t000000fcTIJAA2
20-01222541
Service Request Number: 20-01222541 • Address: 5925 REVERE PL, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01222541
Address
5925 REVERE PL, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T18:27:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T18:27:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83089745174704000,-96.76531675295526000)
Unique Key
500t000000dHjaHAAS
21-00510569
Service Request Number: 21-00510569 • Address: 6599 LARMANDA ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00510569
Address
6599 LARMANDA ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-05T16:27:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-05T16:27:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86388253732733500,-96.74602876718745000)
Unique Key
500t000000mjn4RAAQ
21-00636919
Service Request Number: 21-00636919 • Address: 2598 CLARA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00636919
Address
2598 CLARA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T17:54:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T17:54:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81553359354152000,-96.82602725378791000)
Unique Key
500t000000o1HkbAAE
20-01037614
Service Request Number: 20-01037614 • Address: 4906 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01037614
Address
4906 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-16T12:05:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-16T12:05:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80286544395559000,-96.77210586393312000)
Unique Key
500t000000aTbqnAAC
21-00019143
Service Request Number: 21-00019143 • Address: 6000 VAN HISE DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00019143
Address
6000 VAN HISE DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T14:43:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T14:43:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77029720255150400,-96.91705622467279000)
Unique Key
500t000000edwLIAAY
20-01163894
Service Request Number: 20-01163894 • Address: 100 S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01163894
Address
100 S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T14:20:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T14:20:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74505588169337000,-96.82444222072370000)
Unique Key
500t000000cZz5cAAC
21-00425098
Service Request Number: 21-00425098 • Address: 3100 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00425098
Address
3100 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T10:25:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T10:25:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69644494112008000,-96.76784837517175000)
Unique Key
500t000000leg14AAA
21-00578725
Service Request Number: 21-00578725 • Address: 1410 FAYETTE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00578725
Address
1410 FAYETTE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T14:49:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-23T14:49:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74197695853140000,-96.80200625268643000)
Unique Key
500t000000nPgcbAAC
21-00809553
Service Request Number: 21-00809553 • Address: SPRING GLEN DR & REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00809553
Address
SPRING GLEN DR & REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-09-01T16:26:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-01T16:26:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67672917224122000,-96.84318236916236000)
Unique Key
500t000000qXWagAAG
21-00886234
Service Request Number: 21-00886234 • Address: 811 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00886234
Address
811 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T11:55:35.000
Updated Date
2023-06-09T00:07:25.000
Closed Date
2021-09-30T11:55:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74980399715695000,-96.81186262837561000)
Unique Key
500t000000rlYcsAAE
21-00476234
Service Request Number: 21-00476234 • Address: LAKESHORE DR & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00476234
Address
LAKESHORE DR & ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T13:59:10.000
Updated Date
2023-06-09T00:55:37.000
Closed Date
2021-05-26T13:59:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81910970898108000,-96.75287794434396000)
Unique Key
500t000000mPD7MAAW
21-00709562
Service Request Number: 21-00709562 • Address: PIERCE ST & IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00709562
Address
PIERCE ST & IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T00:28:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T00:28:20.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73644552889098000,-96.86656034247332000)
Unique Key
500t000000p8rZUAAY
21-00717716
Service Request Number: 21-00717716 • Address: 9734 SHADYDALE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00717716
Address
9734 SHADYDALE LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T08:48:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T08:48:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86672934348812400,-96.71885115657133000)
Unique Key
500t000000pA71nAAC
21-00245022
Service Request Number: 21-00245022 • Address: 1600 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00245022
Address
1600 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T16:03:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T16:03:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76935010645042000,-96.79154348439349000)
Unique Key
500t000000id8RvAAI
21-00217090
Service Request Number: 21-00217090 • Address: 2922 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00217090
Address
2922 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-11T00:42:22.000
Updated Date
2023-06-09T02:14:36.000
Closed Date
2021-03-11T00:42:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76052149691405000,-96.75471402117518000)
Unique Key
500t000000iaQCKAA2
21-00666914
Service Request Number: 21-00666914 • Address: 100 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00666914
Address
100 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-19T20:15:14.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-19T20:15:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74879145818813000,-96.82290382166795000)
Unique Key
500t000000oMjIlAAK
21-00198091
Service Request Number: 21-00198091 • Address: 150 MANUFACTURING ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00198091
Address
150 MANUFACTURING ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-05T09:30:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-05T09:30:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.79413263363565500,-96.83053475952667000)
Unique Key
500t000000hoR7OAAU
21-00046385
Service Request Number: 21-00046385 • Address: ABRAMS RD & WINEDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00046385
Address
ABRAMS RD & WINEDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-15T12:56:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-15T12:56:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87787058658016000,-96.74166463069923000)
Unique Key
500t000000egou7AAA
21-00746417
Service Request Number: 21-00746417 • Address: 8000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00746417
Address
8000 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-12T13:43:06.000
Updated Date
2023-06-09T00:16:51.000
Closed Date
2021-08-12T13:43:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71213981856608000,-96.68546133296235000)
Unique Key
500t000000pZOUdAAO
20-01028186
Service Request Number: 20-01028186 • Address: E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01028186
Address
E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-13T15:06:56.000
Updated Date
2023-06-09T03:31:08.000
Closed Date
2020-10-13T15:06:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656136800390600,-96.75302160698445000)
Unique Key
500t000000aT1CyAAK
21-00215441
Service Request Number: 21-00215441 • Address: 1925 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00215441
Address
1925 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-03-10T15:01:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T15:01:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74626280214907000,-96.65258263610941000)
Unique Key
500t000000iaF86AAE
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