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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00641013
Service Request Number: 21-00641013 • Address: 4323 HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00641013
Address
4323 HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T09:53:29.000
Updated Date
2023-06-09T00:47:07.000
Closed Date
2021-07-12T09:53:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92224533390983000,-96.83584868407914000)
Unique Key
500t000000o1yBBAAY
21-00789511
Service Request Number: 21-00789511 • Address: 1400 WHITLEY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00789511
Address
1400 WHITLEY DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-08-26T10:00:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T10:00:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73549936380730000,-96.69160746879142000)
Unique Key
500t000000qUNsuAAG
21-00600776
Service Request Number: 21-00600776 • Address: 6548 CLEARHAVEN CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00600776
Address
6548 CLEARHAVEN CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-29T16:09:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T16:09:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96638615574105600,-96.79323104790345000)
Unique Key
500t000000lZyr9AAC
21-00577568
Service Request Number: 21-00577568 • Address: 4220 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00577568
Address
4220 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:54:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T11:54:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.81720418016075000,-96.79196738504386000)
Unique Key
500t000000nPXPqAAO
21-00632981
Service Request Number: 21-00632981 • Address: 7402 CARUTH BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00632981
Address
7402 CARUTH BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-07-08T18:28:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-08T18:28:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85912551854734400,-96.78022981697241000)
Unique Key
500t000000o0mh8AAA
20-01193593
Service Request Number: 20-01193593 • Address: 5657 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01193593
Address
5657 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T14:50:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T14:50:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.91763838646638000,-96.81272321823447000)
Unique Key
500t000000bNiGwAAK
21-00530186
Service Request Number: 21-00530186 • Address: 11487 GOODNIGHT LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00530186
Address
11487 GOODNIGHT LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-10T15:15:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T15:15:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89986897300605000,-96.90220824981516000)
Unique Key
500t000000mzP4MAAU
21-00225886
Service Request Number: 21-00225886 • Address: 3044 MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00225886
Address
3044 MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-03-13T15:27:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-13T15:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74173232677236000,-96.74516303015460000)
Unique Key
500t000000ibBfyAAE
21-00261999
Service Request Number: 21-00261999 • Address: 3920 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00261999
Address
3920 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-23T14:39:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-23T14:39:45.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77878098502607400,-96.88489264542898000)
Unique Key
500t000000jCFfgAAG
21-00610520
Service Request Number: 21-00610520 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00610520
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T18:54:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T18:54:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69132465070221000,-96.81477859201149000)
Unique Key
500t000000lbCzGAAU
21-00703852
Service Request Number: 21-00703852 • Address: 2633 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00703852
Address
2633 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed
Created Date
2021-07-30T11:10:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T11:10:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76547596699272000,-96.76803445638792000)
Unique Key
500t000000orEPEAA2
20-01153155
Service Request Number: 20-01153155 • Address: 4600 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01153155
Address
4600 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T17:23:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T17:23:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77697858559014000,-96.69993621477317000)
Unique Key
500t000000cZ47MAAS
21-00513153
Service Request Number: 21-00513153 • Address: 10929 DAMON LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00513153
Address
10929 DAMON LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T13:13:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T13:13:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89793623875540000,-96.87072524351206000)
Unique Key
500t000000mkwkRAAQ
21-00421850
Service Request Number: 21-00421850 • Address: 8133 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00421850
Address
8133 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-11T12:59:19.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-11T12:59:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71985094249368000,-96.68221016676944000)
Unique Key
500t000000leFy4AAE
21-00243608
Service Request Number: 21-00243608 • Address: 1111 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00243608
Address
1111 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:01:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T15:01:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.75755562166075000,-96.84401388955753000)
Unique Key
500t000000icyqhAAA
21-00181819
Service Request Number: 21-00181819 • Address: 4046 AMBROSE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00181819
Address
4046 AMBROSE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T12:17:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T12:17:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67439677655589000,-96.75238578544341000)
Unique Key
500t000000hmiNNAAY
21-00881180
Service Request Number: 21-00881180 • Address: 4848 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00881180
Address
4848 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-27T17:54:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T17:54:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78335112192286000,-96.73448018783185000)
Unique Key
500t000000rk81CAAQ
20-01082457
Service Request Number: 20-01082457 • Address: S WESTMORELAND RD & W WHEATLAND RD, DALLAS, TX, 75137 • City Council District: 8
Service Request Number
20-01082457
Address
S WESTMORELAND RD & W WHEATLAND RD, DALLAS, TX, 75137
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-01T10:00:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T10:00:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64759159374839500,-96.88757906154306000)
Unique Key
500t000000bjqanAAA
20-01053373
Service Request Number: 20-01053373 • Address: 7500 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01053373
Address
7500 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-10-21T14:53:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T14:53:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.95579944184624600,-96.77857780037213000)
Unique Key
500t000000aUXvsAAG
20-01041620
Service Request Number: 20-01041620 • Address: 8800 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01041620
Address
8800 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-18T01:44:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-18T01:44:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.71950482951436000,-96.66945177175486000)
Unique Key
500t000000aTlptAAC
21-00482792
Service Request Number: 21-00482792 • Address: NORTHAVEN RD & SONNET DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00482792
Address
NORTHAVEN RD & SONNET DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T08:46:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-28T08:46:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90231438336862000,-96.86067775939769000)
Unique Key
500t000000mQ0H1AAK
21-00738566
Service Request Number: 21-00738566 • Address: 12298 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00738566
Address
12298 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-10T13:29:31.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-10T13:29:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86525375875387000,-96.66973697414620000)
Unique Key
500t000000pY7xhAAC
21-00128158
Service Request Number: 21-00128158 • Address: 2025 WOODALL RODGERS SERV WB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00128158
Address
2025 WOODALL RODGERS SERV WB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2021-02-10T14:03:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-10T14:03:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78964454453404000,-96.80205162315428000)
Unique Key
500t000000gOV2WAAW
21-00168744
Service Request Number: 21-00168744 • Address: 3033 FLASK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00168744
Address
3033 FLASK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-02-24T15:55:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T15:55:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65954374549722400,-96.77243595807613000)
Unique Key
500t000000hlDtNAAU
21-00458055
Service Request Number: 21-00458055 • Address: 4210 CAMDEN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00458055
Address
4210 CAMDEN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T19:39:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T19:39:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83678711914690500,-96.76330099430030000)
Unique Key
500t000000mCGB4AAO
21-00408508
Service Request Number: 21-00408508 • Address: 3303 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00408508
Address
3303 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T06:14:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T06:14:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78221228448994000,-96.90590981103610000)
Unique Key
500t000000lchSVAAY
21-00268094
Service Request Number: 21-00268094 • Address: 8800 WOODCASTLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00268094
Address
8800 WOODCASTLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-03-25T15:32:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T15:32:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73500702833716500,-96.66813253786792000)
Unique Key
500t000000jCmfgAAC
21-00725678
Service Request Number: 21-00725678 • Address: 11661 DENNIS RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00725678
Address
11661 DENNIS RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-18T08:19:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-18T08:19:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90753578629231000,-96.88090581034189000)
Unique Key
500t000000pBIhsAAG
21-00881937
Service Request Number: 21-00881937 • Address: 1100 RAIN FOREST CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00881937
Address
1100 RAIN FOREST CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-28T10:39:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-28T10:39:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73149518377885000,-96.64318451304506000)
Unique Key
500t000000rkNwFAAU
21-00422334
Service Request Number: 21-00422334 • Address: 2300 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00422334
Address
2300 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T14:18:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T14:18:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80950153510402000,-96.78150890552465000)
Unique Key
500t000000leJLnAAM
20-01081661
Service Request Number: 20-01081661 • Address: 1400 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01081661
Address
1400 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-31T09:48:23.000
Updated Date
2023-06-09T03:27:41.000
Closed Date
2020-10-31T09:48:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77538176693356000,-96.76403090764904000)
Unique Key
500t000000bjoOPAAY
21-00510602
Service Request Number: 21-00510602 • Address: 9421 FROSTWOOD ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00510602
Address
9421 FROSTWOOD ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-05T16:45:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-05T16:45:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74174601764088000,-96.66007641966088000)
Unique Key
500t000000mjnAuAAI
21-00243854
Service Request Number: 21-00243854 • Address: HARBOR RD & N ATOLL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00243854
Address
HARBOR RD & N ATOLL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T08:46:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-18T08:46:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71470184914236500,-96.79972165883362000)
Unique Key
500t000000iczlLAAQ
21-00506099
Service Request Number: 21-00506099 • Address: REDFIELD ST & INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00506099
Address
REDFIELD ST & INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T08:02:26.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-06-04T08:02:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81793495730546000,-96.84053530280652000)
Unique Key
500t000000mjMFsAAM
21-00767109
Service Request Number: 21-00767109 • Address: 3206 ST CROIX DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00767109
Address
3206 ST CROIX DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T22:12:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T22:12:49.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90471582861791000,-96.87026317285367000)
Unique Key
500t000000pxXN9AAM
21-00507718
Service Request Number: 21-00507718 • Address: 5915 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00507718
Address
5915 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T09:24:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T09:24:08.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81019379951079000,-96.76628911873763000)
Unique Key
500t000000mjXGeAAM
21-00001698
Service Request Number: 21-00001698 • Address: 2298 LEWISTON AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00001698
Address
2298 LEWISTON AVE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2021-01-02T12:09:07.000
Updated Date
2023-06-09T02:51:28.000
Closed Date
2021-01-02T12:09:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.75139640004678000,-96.65036200269256000)
Unique Key
500t000000e0JL7AAM
21-00170357
Service Request Number: 21-00170357 • Address: 3713 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00170357
Address
3713 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-02-25T09:49:19.000
Updated Date
2023-06-09T02:16:50.000
Closed Date
2021-02-25T09:49:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75629951382505000,-96.77045185321232000)
Unique Key
500t000000hlRamAAE
21-00383566
Service Request Number: 21-00383566 • Address: 2744 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00383566
Address
2744 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T13:09:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-28T13:09:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.74938573384934000,-96.86448503969307000)
Unique Key
500t000000lAXdUAAW
21-00189192
Service Request Number: 21-00189192 • Address: 1199 SHADYSIDE LN, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00189192
Address
1199 SHADYSIDE LN, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-03-03T10:17:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-03T10:17:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80649710972927000,-96.73396263767948000)
Unique Key
500t000000hnb6yAAA
21-00391284
Service Request Number: 21-00391284 • Address: 161 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391284
Address
161 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T10:47:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T10:47:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79030939752250600,-96.82245461104692000)
Unique Key
500t000000lBZGeAAO
21-00833107
Service Request Number: 21-00833107 • Address: 5397 TWIN SIXTIES DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00833107
Address
5397 TWIN SIXTIES DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T21:09:49.000
Updated Date
2023-06-09T00:31:00.000
Closed Date
2021-09-09T21:09:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83794768303705000,-96.77349799004313000)
Unique Key
500t000000qw0rjAAA
21-00551382
Service Request Number: 21-00551382 • Address: CORINTH ST & S CESAR CHAVEZ BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00551382
Address
CORINTH ST & S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T12:53:35.000
Updated Date
2023-06-12T01:22:20.000
Closed Date
2021-06-16T12:53:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77183956209058000,-96.78192528113361000)
Unique Key
500t000000n1jRVAAY
21-00639355
Service Request Number: 21-00639355 • Address: 3200 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00639355
Address
3200 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-11T13:19:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T13:19:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72181163837204600,-96.87343319641826000)
Unique Key
500t000000o1imsAAA
21-00265282
Service Request Number: 21-00265282 • Address: 1584 FEDERAL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00265282
Address
1584 FEDERAL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-03-25T08:18:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-25T08:18:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78306637680907000,-96.79973723470751000)
Unique Key
500t000000jCYVCAA4
21-00449045
Service Request Number: 21-00449045 • Address: 914 CHALMERS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00449045
Address
914 CHALMERS ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T09:03:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T09:03:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73661099195297000,-96.86126179038727000)
Unique Key
500t000000mApNgAAK
21-00301859
Service Request Number: 21-00301859 • Address: W RED BIRD LN & S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00301859
Address
W RED BIRD LN & S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-05T13:01:25.000
Updated Date
2023-06-09T01:56:34.000
Closed Date
2021-04-05T13:01:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.67666552935829000,-96.89150912209165000)
Unique Key
500t000000jvgIUAAY
21-00848480
Service Request Number: 21-00848480 • Address: 7009 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00848480
Address
7009 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T10:05:54.000
Updated Date
2023-06-09T00:02:55.000
Closed Date
2021-09-15T10:05:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98522105709180000,-96.78634556823260000)
Unique Key
500t000000rJFObAAO
21-00673034
Service Request Number: 21-00673034 • Address: 13818 CREEK CROSSING DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00673034
Address
13818 CREEK CROSSING DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T12:05:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T12:05:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67155372436684000,-96.60215710845301000)
Unique Key
500t000000oNczSAAS
20-01248619
Service Request Number: 20-01248619 • Address: 601 FURLONG DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01248619
Address
601 FURLONG DR, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-30T19:00:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-30T19:00:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74045826074153000,-96.92129159485734000)
Unique Key
500t000000dztqRAAQ
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