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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00570032
Service Request Number: 21-00570032 • Address: 3164 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00570032
Address
3164 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-21T17:56:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-21T17:56:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79314781951165000,-96.78965154838937000)
Unique Key
500t000000nOdrJAAS
21-00749496
Service Request Number: 21-00749496 • Address: 2780 BACHMAN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00749496
Address
2780 BACHMAN DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-13T11:32:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-13T11:32:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85387379350460000,-96.87166408487357000)
Unique Key
500t000000pZqiiAAC
21-00263513
Service Request Number: 21-00263513 • Address: EAST GRAND AVE & S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00263513
Address
EAST GRAND AVE & S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T14:55:48.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-03-24T14:55:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78873434598330000,-96.75289186910061000)
Unique Key
500t000000jCNJHAA4
21-00285768
Service Request Number: 21-00285768 • Address: FOREST LN & METRIC DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00285768
Address
FOREST LN & METRIC DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T09:21:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T09:21:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90916915163325000,-96.70255916878037000)
Unique Key
500t000000jEMCWAA4
21-00361145
Service Request Number: 21-00361145 • Address: 14332 REGENCY PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00361145
Address
14332 REGENCY PL, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-23T08:31:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T08:31:41.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.94236794129045000,-96.80305971100740000)
Unique Key
500t000000kiPASAA2
21-00180142
Service Request Number: 21-00180142 • Address: 5131 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00180142
Address
5131 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2021-02-28T15:03:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-28T15:03:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82454666595752000,-96.78368246859914000)
Unique Key
500t000000hmTIdAAM
20-00995124
Service Request Number: 20-00995124 • Address: 4142 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00995124
Address
4142 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-10-04T13:36:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-04T13:36:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82164234281369000,-96.80593382309729000)
Unique Key
500t000000ZlLO3AAN
21-00339096
Service Request Number: 21-00339096 • Address: 1811 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00339096
Address
1811 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T08:06:14.000
Updated Date
2023-06-09T01:50:45.000
Closed Date
2021-04-16T08:06:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76330155462646600,-96.77744618155442000)
Unique Key
500t000000kfKssAAE
21-00508480
Service Request Number: 21-00508480 • Address: SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00508480
Address
SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T16:27:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T16:27:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80522754582847000,-96.77518140090393000)
Unique Key
500t000000mjbZSAAY
20-01035512
Service Request Number: 20-01035512 • Address: FOREST LN & ROSSER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01035512
Address
FOREST LN & ROSSER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-15T14:44:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T14:44:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90948535202538500,-96.84686648414355000)
Unique Key
500t000000aTSJfAAO
21-00320382
Service Request Number: 21-00320382 • Address: 1111 PARKVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00320382
Address
1111 PARKVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T13:59:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-09T13:59:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79554368343323000,-96.74636793910899000)
Unique Key
500t000000jxLIwAAM
21-00762079
Service Request Number: 21-00762079 • Address: 7806 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00762079
Address
7806 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-08-17T20:52:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T20:52:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90318217294584000,-96.77426221115086000)
Unique Key
500t000000pwm1kAAA
21-00103141
Service Request Number: 21-00103141 • Address: 7046 AZALEA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00103141
Address
7046 AZALEA LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T09:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T09:49:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89731398974576000,-96.78482735033452000)
Unique Key
500t000000gLzOyAAK
21-00111221
Service Request Number: 21-00111221 • Address: 1502 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00111221
Address
1502 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T21:16:33.000
Updated Date
2023-06-09T02:28:08.000
Closed Date
2021-02-04T21:16:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70853629257570000,-96.80172926744900000)
Unique Key
500t000000gMmRcAAK
20-01131850
Service Request Number: 20-01131850 • Address: KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01131850
Address
KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-11-17T20:45:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-17T20:45:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76670235996369500,-96.83571259261757000)
Unique Key
500t000000bnFAgAAM
21-00359163
Service Request Number: 21-00359163 • Address: 3620 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00359163
Address
3620 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T13:22:15.000
Updated Date
2023-06-09T01:29:21.000
Closed Date
2021-04-22T13:22:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66618423372247000,-96.76269519282243000)
Unique Key
500t000000ki6sTAAQ
21-00561427
Service Request Number: 21-00561427 • Address: 4554 GLENWICK LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
21-00561427
Address
4554 GLENWICK LN, DALLAS, TX, 75205
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed
Created Date
2021-06-18T14:13:39.000
Updated Date
2023-06-12T01:07:46.000
Closed Date
2021-06-18T14:13:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84747468637926500,-96.81261494269800000)
Unique Key
500t000000nNlhpAAC
21-00304336
Service Request Number: 21-00304336 • Address: 6603 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00304336
Address
6603 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T08:09:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T08:09:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86877641714469400,-96.79146393542655000)
Unique Key
500t000000jvvKtAAI
20-01147254
Service Request Number: 20-01147254 • Address: E MOCKINGBIRD LN & MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01147254
Address
E MOCKINGBIRD LN & MCMILLAN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T13:40:54.000
Updated Date
2023-06-09T03:22:11.000
Closed Date
2020-11-23T13:40:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83664719599844500,-96.77385941647707000)
Unique Key
500t000000cYc7yAAC
21-00366673
Service Request Number: 21-00366673 • Address: 1800 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00366673
Address
1800 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-25T16:28:18.000
Updated Date
2023-06-09T01:30:32.000
Closed Date
2021-04-25T16:28:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72383647221588600,-96.79711794783594000)
Unique Key
500t000000kj7PNAAY
21-00656656
Service Request Number: 21-00656656 • Address: 5305 CEDAR WAXWING LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00656656
Address
5305 CEDAR WAXWING LN, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-15T22:24:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-15T22:24:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68131138385568600,-96.89747692364358000)
Unique Key
500t000000oL4IfAAK
21-00644636
Service Request Number: 21-00644636 • Address: 2200 ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00644636
Address
2200 ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T07:57:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T07:57:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78812193340603000,-96.79760158150715000)
Unique Key
500t000000o2VULAA2
21-00340332
Service Request Number: 21-00340332 • Address: 10910 DENNIS RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00340332
Address
10910 DENNIS RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-16T09:18:19.000
Updated Date
2023-06-09T01:50:49.000
Closed Date
2021-04-16T09:18:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89677070249436500,-96.88123609240311000)
Unique Key
500t000000kfRMzAAM
21-00445931
Service Request Number: 21-00445931 • Address: 5812 GOLIAD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00445931
Address
5812 GOLIAD AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-18T10:46:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T10:46:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81852642933103000,-96.76774047978311000)
Unique Key
500t000000mAScvAAG
21-00112103
Service Request Number: 21-00112103 • Address: 559 ELSBERRY AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00112103
Address
559 ELSBERRY AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-05T10:49:42.000
Updated Date
2023-06-09T02:28:18.000
Closed Date
2021-02-05T10:49:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72127568855740500,-96.71213487857706000)
Unique Key
500t000000gMtIxAAK
21-00759099
Service Request Number: 21-00759099 • Address: 6662 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00759099
Address
6662 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T09:20:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-17T09:20:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87966231062606000,-96.79086759283574000)
Unique Key
500t000000pbHvbAAE
21-00755985
Service Request Number: 21-00755985 • Address: 5028 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00755985
Address
5028 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T11:38:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T11:38:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81700218264589000,-96.78618725741673000)
Unique Key
500t000000paoolAAA
21-00530961
Service Request Number: 21-00530961 • Address: S R L THORNTON FWY SB & W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00530961
Address
S R L THORNTON FWY SB & W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T17:20:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T17:20:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68716973946453000,-96.82312777715431000)
Unique Key
500t000000mzTGoAAM
21-00413925
Service Request Number: 21-00413925 • Address: 5635 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00413925
Address
5635 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-08T21:05:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-08T21:05:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83378090998990500,-96.77148569203429000)
Unique Key
500t000000ldGGXAA2
21-00782367
Service Request Number: 21-00782367 • Address: 100 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00782367
Address
100 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-24T11:11:27.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-24T11:11:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77528399604432000,-96.82022464806720000)
Unique Key
500t000000pzqXoAAI
21-00584892
Service Request Number: 21-00584892 • Address: 907 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00584892
Address
907 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-23T10:24:25.000
Updated Date
2023-06-12T01:06:54.000
Closed Date
2021-06-23T10:24:25.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78632149188053000,-96.76168639320623000)
Unique Key
500t000000nQOkjAAG
20-01186913
Service Request Number: 20-01186913 • Address: HERRLING ST & CROSS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01186913
Address
HERRLING ST & CROSS ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-08T12:22:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-08T12:22:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76981874835070000,-96.75035850839636000)
Unique Key
500t000000bMtUlAAK
21-00297158
Service Request Number: 21-00297158 • Address: 7366 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00297158
Address
7366 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T12:56:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-01T12:56:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.99758846461617000,-96.77765166276532000)
Unique Key
500t000000jvE9pAAE
21-00501239
Service Request Number: 21-00501239 • Address: MIDWAY RD & FAWNHOLLOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00501239
Address
MIDWAY RD & FAWNHOLLOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T09:15:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-03T09:15:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91473716822414000,-96.83831292913420000)
Unique Key
500t000000minGiAAI
21-00750749
Service Request Number: 21-00750749 • Address: LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00750749
Address
LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T15:36:20.000
Updated Date
2023-06-09T00:24:15.000
Closed Date
2021-08-13T15:36:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82413749930941500,-96.81994330937329000)
Unique Key
500t000000pa2wNAAQ
21-00285628
Service Request Number: 21-00285628 • Address: 8003 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00285628
Address
8003 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-03-31T09:01:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-31T09:01:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87200069200396000,-96.76971659214793000)
Unique Key
500t000000jELGSAA4
21-00180125
Service Request Number: 21-00180125 • Address: 118 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00180125
Address
118 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-28T14:54:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-28T14:54:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77482855056185000,-96.82279012158213000)
Unique Key
500t000000hmTAyAAM
21-00760788
Service Request Number: 21-00760788 • Address: DOUGLAS AVE & DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00760788
Address
DOUGLAS AVE & DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:17:07.000
Updated Date
2023-06-09T00:21:07.000
Closed Date
2021-08-17T14:17:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87068075799625000,-96.80850367234689000)
Unique Key
500t000000pwXkAAAU
21-00256256
Service Request Number: 21-00256256 • Address: 9606 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00256256
Address
9606 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T09:23:08.000
Updated Date
2023-06-09T01:48:46.000
Closed Date
2021-03-23T09:23:08.000
Outcome
Work Completed
Priority
High
Method Received Desc
Proactive
Lat Long Value
(32.87689318713484000,-96.70841666004874000)
Unique Key
500t000000jBm4MAAS
21-00698440
Service Request Number: 21-00698440 • Address: 6238 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00698440
Address
6238 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-07-28T22:47:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-28T22:47:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77488438833956000,-96.71144669371219000)
Unique Key
500t000000oqSdMAAU
21-00715969
Service Request Number: 21-00715969 • Address: 4307 OAK TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00715969
Address
4307 OAK TRL, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T14:13:27.000
Updated Date
2023-06-09T00:36:16.000
Closed Date
2021-08-03T14:13:27.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69056121586250000,-96.83482413305580000)
Unique Key
500t000000p9oDxAAI
21-00665173
Service Request Number: 21-00665173 • Address: MERCEDES AVE & DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00665173
Address
MERCEDES AVE & DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T13:46:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T13:46:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82794348444181000,-96.76577937455862000)
Unique Key
500t000000oMUwIAAW
21-00375386
Service Request Number: 21-00375386 • Address: 2046 AUBURN AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00375386
Address
2046 AUBURN AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T20:54:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T20:54:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81269021157116000,-96.74082634614766000)
Unique Key
500t000000l9Q67AAE
21-00040701
Service Request Number: 21-00040701 • Address: 3718 HARLINGEN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00040701
Address
3718 HARLINGEN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T11:56:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T11:56:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78733482511831500,-96.90455311392367000)
Unique Key
500t000000egJdxAAE
21-00426727
Service Request Number: 21-00426727 • Address: INWOOD RD & LIVINGSTON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00426727
Address
INWOOD RD & LIVINGSTON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T14:31:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T14:31:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83477074440321000,-96.82285270710251000)
Unique Key
500t000000lerPEAAY
21-00486910
Service Request Number: 21-00486910 • Address: 1900 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00486910
Address
1900 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-29T09:33:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-29T09:33:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76919704000350000,-96.87364056072680000)
Unique Key
500t000000mhBHeAAM
21-00387164
Service Request Number: 21-00387164 • Address: 2990 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00387164
Address
2990 LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T17:55:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T17:55:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79053069993185000,-96.78684533838126000)
Unique Key
500t000000lAzubAAC
20-01103526
Service Request Number: 20-01103526 • Address: 5105 ARTEMESIA LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01103526
Address
5105 ARTEMESIA LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-07T13:00:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-07T13:00:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82613483492327000,-96.81790964268254000)
Unique Key
500t000000blGydAAE
20-01181460
Service Request Number: 20-01181460 • Address: 6452 LAZY RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01181460
Address
6452 LAZY RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-06T11:27:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-06T11:27:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66899731081819000,-96.80167432427100000)
Unique Key
500t000000bMFLwAAO
21-00780440
Service Request Number: 21-00780440 • Address: 6890 BANDERA AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00780440
Address
6890 BANDERA AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T17:06:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T17:06:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86766050991524000,-96.78700412751132000)
Unique Key
500t000000pzVCTAA2
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