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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00530296
Service Request Number: 21-00530296 • Address: 15800 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00530296
Address
15800 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T15:28:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T15:28:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96457632791220500,-96.78613171228426000)
Unique Key
500t000000mzPcyAAE
21-00405205
Service Request Number: 21-00405205 • Address: 2900 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00405205
Address
2900 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T17:42:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T17:42:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88080491747814000,-96.88096003747212000)
Unique Key
500t000000lcKQFAA2
20-01116287
Service Request Number: 20-01116287 • Address: S PRAIRIE CREEK RD & C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01116287
Address
S PRAIRIE CREEK RD & C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-12T14:33:33.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-12T14:33:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70436323179366400,-96.66561960801111000)
Unique Key
500t000000bm5H2AAI
21-00191294
Service Request Number: 21-00191294 • Address: E CAMP WISDOM RD & UNIVERSITY HILLS BLVD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00191294
Address
E CAMP WISDOM RD & UNIVERSITY HILLS BLVD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-03-03T14:59:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-03T14:59:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66238248576454600,-96.80584207383751000)
Unique Key
500t000000hnlewAAA
21-00690033
Service Request Number: 21-00690033 • Address: 4200 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00690033
Address
4200 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T19:48:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-26T19:48:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78110987523870000,-96.71852343733578000)
Unique Key
500t000000opER6AAM
21-00267140
Service Request Number: 21-00267140 • Address: SYLVAN AVE & W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00267140
Address
SYLVAN AVE & W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:09:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T13:09:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77299930504439400,-96.83621541137690000)
Unique Key
500t000000jCi0TAAS
21-00407602
Service Request Number: 21-00407602 • Address: 2441 MERLIN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00407602
Address
2441 MERLIN ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-06T16:05:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T16:05:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77494595441391000,-96.77457948061858000)
Unique Key
500t000000lcZCoAAM
21-00240456
Service Request Number: 21-00240456 • Address: GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00240456
Address
GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T17:51:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T17:51:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.71321385916056000,-96.70016908632404000)
Unique Key
500t000000icbiVAAQ
21-00881938
Service Request Number: 21-00881938 • Address: 6903 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00881938
Address
6903 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-28T10:40:34.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-28T10:40:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76978356605057000,-96.70167197510378000)
Unique Key
500t000000rkNzJAAU
21-00186101
Service Request Number: 21-00186101 • Address: 3225 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00186101
Address
3225 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-02T12:37:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T12:37:20.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70513048713321000,-96.90882330270121000)
Unique Key
500t000000hnDgwAAE
21-00098687
Service Request Number: 21-00098687 • Address: 3324 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00098687
Address
3324 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T03:03:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T03:03:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85392856083161000,-96.86087490868373000)
Unique Key
500t000000gLTlXAAW
21-00502254
Service Request Number: 21-00502254 • Address: ROSSER RD & FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00502254
Address
ROSSER RD & FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T08:44:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T08:44:22.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90948535326983000,-96.84686648412031000)
Unique Key
500t000000miu1GAAQ
21-00707490
Service Request Number: 21-00707490 • Address: 2900 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00707490
Address
2900 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-31T15:13:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T15:13:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80239226123871000,-96.69590548818121000)
Unique Key
500t000000p8V0eAAE
21-00721199
Service Request Number: 21-00721199 • Address: 10292 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00721199
Address
10292 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T06:16:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T06:16:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83442375854459500,-96.67325301671615000)
Unique Key
500t000000pAfBZAA0
21-00420306
Service Request Number: 21-00420306 • Address: S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00420306
Address
S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-11T08:33:35.000
Updated Date
2023-06-09T01:37:41.000
Closed Date
2021-05-11T08:33:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68596037488992000,-96.81453429117585000)
Unique Key
500t000000le5lVAAQ
21-00643479
Service Request Number: 21-00643479 • Address: 3490 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00643479
Address
3490 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-12T14:58:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T14:58:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88499531754790000,-96.86239152200342000)
Unique Key
500t000000o2ICFAA2
21-00761808
Service Request Number: 21-00761808 • Address: 5535 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00761808
Address
5535 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T14:42:19.000
Updated Date
2023-06-09T00:21:09.000
Closed Date
2021-08-17T14:42:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78477060736432000,-96.72113548527625000)
Unique Key
500t000000pwgxSAAQ
21-00742448
Service Request Number: 21-00742448 • Address: 1911 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00742448
Address
1911 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T13:12:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T13:12:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80372211237105500,-96.78341564910444000)
Unique Key
500t000000pYl1AAAS
20-01140592
Service Request Number: 20-01140592 • Address: 3103 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01140592
Address
3103 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed
Created Date
2020-11-20T11:29:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-20T11:29:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70905811370043000,-96.80403178778687000)
Unique Key
500t000000cY4x9AAC
21-00705692
Service Request Number: 21-00705692 • Address: 2402 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00705692
Address
2402 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed
Created Date
2021-07-30T16:45:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T16:45:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71717448802627400,-96.78493210731745000)
Unique Key
500t000000p8G7TAAU
21-00770701
Service Request Number: 21-00770701 • Address: 3800 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00770701
Address
3800 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T15:31:08.000
Updated Date
2023-06-09T00:22:28.000
Closed Date
2021-08-19T15:31:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76015461766672000,-96.76361562314070000)
Unique Key
500t000000py23mAAA
21-00680923
Service Request Number: 21-00680923 • Address: 3100 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00680923
Address
3100 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T11:32:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T11:32:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77150798784781000,-96.76371423812529000)
Unique Key
500t000000onzA4AAI
21-00080226
Service Request Number: 21-00080226 • Address: 10910 DENNIS RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00080226
Address
10910 DENNIS RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T18:36:00.000
Updated Date
2023-06-09T02:40:48.000
Closed Date
2021-01-26T18:36:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89677108025030000,-96.88133383578688000)
Unique Key
500t000000fdEyAAAU
21-00563927
Service Request Number: 21-00563927 • Address: LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00563927
Address
LA BOLSA DR & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-19T12:37:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T12:37:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96455362792662000,-96.78644001869351000)
Unique Key
500t000000nNz5dAAC
21-00165434
Service Request Number: 21-00165434 • Address: 5000 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00165434
Address
5000 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T18:10:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T18:10:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68369925225682000,-96.81443116579763000)
Unique Key
500t000000hkox1AAA
21-00657438
Service Request Number: 21-00657438 • Address: 9036 DUNMORE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00657438
Address
9036 DUNMORE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T09:49:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T09:49:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88737283692406000,-96.73876573566612000)
Unique Key
500t000000oLCtKAAW
21-00381835
Service Request Number: 21-00381835 • Address: 9815 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00381835
Address
9815 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T13:55:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T13:55:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72481315971155000,-96.65414611549701000)
Unique Key
500t000000lAKSpAAO
21-00841664
Service Request Number: 21-00841664 • Address: 1300 BEAUMONT ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00841664
Address
1300 BEAUMONT ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-13T13:53:58.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-13T13:53:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76778340005406000,-96.79002019962937000)
Unique Key
500t000000qxEgbAAE
20-01047443
Service Request Number: 20-01047443 • Address: 1645 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01047443
Address
1645 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-20T10:36:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-20T10:36:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69210604563052400,-96.79970779003865000)
Unique Key
500t000000aUBORAA4
21-00320558
Service Request Number: 21-00320558 • Address: 7843 DASCH ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00320558
Address
7843 DASCH ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-10T06:15:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-10T06:15:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72193605609814400,-96.68731063504950000)
Unique Key
500t000000jxMGrAAM
21-00643682
Service Request Number: 21-00643682 • Address: 400 CONTINENTAL AVE, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00643682
Address
400 CONTINENTAL AVE, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-12T16:48:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-12T16:48:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78385767110968000,-96.81128651463837000)
Unique Key
500t000000o2J3tAAE
20-01082117
Service Request Number: 20-01082117 • Address: 8316 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01082117
Address
8316 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T17:44:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T17:44:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89778692711916000,-96.76101992735803000)
Unique Key
500t000000bjpdwAAA
21-00116183
Service Request Number: 21-00116183 • Address: 1100 PROFIT DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00116183
Address
1100 PROFIT DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-06T14:27:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-06T14:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82487593883745000,-96.88096784323362000)
Unique Key
500t000000gNF9qAAG
20-01077800
Service Request Number: 20-01077800 • Address: 12282 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01077800
Address
12282 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T22:16:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T22:16:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91507922815804000,-96.80349584247496000)
Unique Key
500t000000bjaetAAA
21-00530983
Service Request Number: 21-00530983 • Address: 15907 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00530983
Address
15907 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T17:28:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T17:28:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96424752658576000,-96.80171470984361000)
Unique Key
500t000000mzTJ5AAM
21-00768158
Service Request Number: 21-00768158 • Address: 229 BECKLEY HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00768158
Address
229 BECKLEY HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T11:48:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T11:48:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65747717428028000,-96.82036844131373000)
Unique Key
500t000000pxgPbAAI
21-00686457
Service Request Number: 21-00686457 • Address: DALLAS FT WORTH TPKE EB & N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00686457
Address
DALLAS FT WORTH TPKE EB & N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T08:17:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T08:17:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76899150580478400,-96.82292985499946000)
Unique Key
500t000000ook6XAAQ
21-00270032
Service Request Number: 21-00270032 • Address: 10027 SILVERTREE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00270032
Address
10027 SILVERTREE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T10:05:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-26T10:05:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91591349218445000,-96.71352773974682000)
Unique Key
500t000000jCyagAAC
20-01033321
Service Request Number: 20-01033321 • Address: N WESTMORELAND RD & W MOCKINGBIRD LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01033321
Address
N WESTMORELAND RD & W MOCKINGBIRD LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-15T09:02:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-15T09:02:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79799702455907000,-96.87392912793109000)
Unique Key
500t000000aTLCFAA4
21-00475631
Service Request Number: 21-00475631 • Address: 4310 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00475631
Address
4310 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T12:12:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T12:12:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78928515511660000,-96.69114827364797000)
Unique Key
500t000000mP96eAAC
21-00381232
Service Request Number: 21-00381232 • Address: 917 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00381232
Address
917 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T12:04:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T12:04:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79395395590534400,-96.77713294310533000)
Unique Key
500t000000lAE92AAG
21-00073108
Service Request Number: 21-00073108 • Address: 2000 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00073108
Address
2000 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-25T11:31:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-25T11:31:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76305910255611000,-96.84188401628083000)
Unique Key
500t000000fcTIJAA2
20-01222541
Service Request Number: 20-01222541 • Address: 5925 REVERE PL, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01222541
Address
5925 REVERE PL, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T18:27:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T18:27:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83089745174704000,-96.76531675295526000)
Unique Key
500t000000dHjaHAAS
21-00510569
Service Request Number: 21-00510569 • Address: 6599 LARMANDA ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00510569
Address
6599 LARMANDA ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-05T16:27:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-05T16:27:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86388253732733500,-96.74602876718745000)
Unique Key
500t000000mjn4RAAQ
21-00636919
Service Request Number: 21-00636919 • Address: 2598 CLARA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00636919
Address
2598 CLARA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T17:54:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T17:54:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81553359354152000,-96.82602725378791000)
Unique Key
500t000000o1HkbAAE
20-01037614
Service Request Number: 20-01037614 • Address: 4906 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01037614
Address
4906 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-16T12:05:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-16T12:05:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80286544395559000,-96.77210586393312000)
Unique Key
500t000000aTbqnAAC
21-00019143
Service Request Number: 21-00019143 • Address: 6000 VAN HISE DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00019143
Address
6000 VAN HISE DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T14:43:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T14:43:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77029720255150400,-96.91705622467279000)
Unique Key
500t000000edwLIAAY
20-01163894
Service Request Number: 20-01163894 • Address: 100 S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01163894
Address
100 S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T14:20:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T14:20:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74505588169337000,-96.82444222072370000)
Unique Key
500t000000cZz5cAAC
21-00884846
Service Request Number: 21-00884846 • Address: 2226 BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00884846
Address
2226 BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T16:37:28.000
Updated Date
2023-06-09T00:07:14.000
Closed Date
2021-09-29T16:37:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72428061272738000,-96.83882080785023000)
Unique Key
500t000000rlB91AAE
21-00477992
Service Request Number: 21-00477992 • Address: ASH LN & GRANDVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00477992
Address
ASH LN & GRANDVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T11:08:06.000
Updated Date
2023-06-09T00:55:28.000
Closed Date
2021-05-26T11:08:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80009673743940000,-96.74993339687083000)
Unique Key
500t000000mPPlXAAW
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