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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00300162
Service Request Number: 21-00300162 • Address: 9031 FRINGEWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00300162
Address
9031 FRINGEWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T08:52:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T08:52:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81238808381722000,-96.69409047188768000)
Unique Key
500t000000jvX6rAAE
21-00755147
Service Request Number: 21-00755147 • Address: 3428 DICKASON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00755147
Address
3428 DICKASON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-15T08:42:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-15T08:42:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80555386032576000,-96.80587078582140000)
Unique Key
500t000000pahvmAAA
21-00711338
Service Request Number: 21-00711338 • Address: 6300 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00711338
Address
6300 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-02T14:04:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-02T14:04:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86708643520853500,-96.75531067298482000)
Unique Key
500t000000p95ZRAAY
21-00714139
Service Request Number: 21-00714139 • Address: 4470 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00714139
Address
4470 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T10:15:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T10:15:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80324026376471000,-96.78146017591143000)
Unique Key
500t000000p9XbtAAE
21-00689474
Service Request Number: 21-00689474 • Address: 1822 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00689474
Address
1822 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-07-26T16:25:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-26T16:25:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78533590075020500,-96.84864992861586000)
Unique Key
500t000000op96mAAA
21-00286459
Service Request Number: 21-00286459 • Address: 15004 CYPRESS HILLS DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00286459
Address
15004 CYPRESS HILLS DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:45:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T10:45:06.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.95420355560676000,-96.79823894861084000)
Unique Key
500t000000jEPCnAAO
21-00589862
Service Request Number: 21-00589862 • Address: 6000 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00589862
Address
6000 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-25T18:38:34.000
Updated Date
2023-06-12T01:09:10.000
Closed Date
2021-06-25T18:38:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87986564926568000,-96.80391622785580000)
Unique Key
500t000000lYZEbAAO
21-00309530
Service Request Number: 21-00309530 • Address: 6500 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00309530
Address
6500 ROPER ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-30T19:14:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-30T19:14:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83672420965176000,-96.83016034789728000)
Unique Key
500t000000jwOYWAA2
21-00873772
Service Request Number: 21-00873772 • Address: 2703 N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00873772
Address
2703 N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-23T15:44:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-23T15:44:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77554052926350000,-96.85680208369995000)
Unique Key
500t000000ricLnAAI
21-00820481
Service Request Number: 21-00820481 • Address: 1129 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00820481
Address
1129 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-06T13:19:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-06T13:19:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71728007569949000,-96.84098648684444000)
Unique Key
500t000000qu9KeAAI
21-00444211
Service Request Number: 21-00444211 • Address: TEAKWOOD DR & PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00444211
Address
TEAKWOOD DR & PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T10:51:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T10:51:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93282688948326000,-96.78135232743450000)
Unique Key
500t000000mAG0rAAG
21-00825868
Service Request Number: 21-00825868 • Address: 1955 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00825868
Address
1955 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T08:40:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-08T08:40:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76734129980910000,-96.90268512986316000)
Unique Key
500t000000quvgRAAQ
21-00203916
Service Request Number: 21-00203916 • Address: 10298 GOODING DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00203916
Address
10298 GOODING DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-07T12:15:21.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-07T12:15:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88669677626333500,-96.84328097815728000)
Unique Key
500t000000hottTAAQ
21-00757292
Service Request Number: 21-00757292 • Address: 10950 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00757292
Address
10950 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T15:28:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T15:28:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84752859303487000,-96.64093467065489000)
Unique Key
500t000000pb0xXAAQ
21-00126258
Service Request Number: 21-00126258 • Address: 811 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00126258
Address
811 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T09:18:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T09:18:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73811799118654000,-96.85550578060152000)
Unique Key
500t000000gOK5aAAG
21-00247808
Service Request Number: 21-00247808 • Address: 2932 ROCHESTER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00247808
Address
2932 ROCHESTER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-19T15:37:42.000
Updated Date
2023-06-09T02:04:40.000
Closed Date
2021-03-19T15:37:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74016639164819500,-96.74911057294855000)
Unique Key
500t000000jAw9yAAC
20-01184286
Service Request Number: 20-01184286 • Address: 2001 ABRAMS PKWY, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01184286
Address
2001 ABRAMS PKWY, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-06T16:49:15.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-06T16:49:15.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81386947012059000,-96.75303724631456000)
Unique Key
500t000000bMbCnAAK
21-00012995
Service Request Number: 21-00012995 • Address: 575 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00012995
Address
575 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2021-01-06T08:48:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-06T08:48:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84856797011002000,-96.71353583263000000)
Unique Key
500t000000e1XZLAA2
21-00716609
Service Request Number: 21-00716609 • Address: 6569 LAFAYETTE WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00716609
Address
6569 LAFAYETTE WAY, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T16:52:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-03T16:52:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92151208283406000,-96.79271500916472000)
Unique Key
500t000000p9tStAAI
21-00285415
Service Request Number: 21-00285415 • Address: 2800 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00285415
Address
2800 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T08:25:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T08:25:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70586958839160000,-96.77591816039592000)
Unique Key
500t000000jEKiEAAW
21-00403846
Service Request Number: 21-00403846 • Address: 2138 CLARKSDALE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00403846
Address
2138 CLARKSDALE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T20:17:51.000
Updated Date
2023-06-09T01:33:24.000
Closed Date
2021-05-05T20:17:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82597390276401000,-96.67966383073106000)
Unique Key
500t000000lc9AOAAY
21-00849293
Service Request Number: 21-00849293 • Address: 800 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00849293
Address
800 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T12:12:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T12:12:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.65004701976757000,-96.83488935887422000)
Unique Key
500t000000rJKJcAAO
21-00280827
Service Request Number: 21-00280827 • Address: 1111 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00280827
Address
1111 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-03-30T07:10:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T07:10:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75755562166075000,-96.84401388955753000)
Unique Key
500t000000jDuRaAAK
21-00652800
Service Request Number: 21-00652800 • Address: 7349 ROCKHURST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00652800
Address
7349 ROCKHURST DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T20:36:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T20:36:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84906344240419400,-96.73974131032827000)
Unique Key
500t000000oKPc0AAG
21-00869356
Service Request Number: 21-00869356 • Address: 4503 KELTON DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00869356
Address
4503 KELTON DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-15T13:32:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-15T13:32:10.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85044342900835000,-96.83275486653683000)
Unique Key
500t000000rhr6cAAA
21-00112150
Service Request Number: 21-00112150 • Address: 3506 FLAXLEY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00112150
Address
3506 FLAXLEY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-07T00:59:00.000
Status
Closed
Created Date
2021-02-05T10:59:02.000
Updated Date
2023-06-09T02:28:18.000
Closed Date
2021-02-05T10:59:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88613609971047000,-96.86215211108810000)
Unique Key
500t000000gMtZdAAK
21-00177280
Service Request Number: 21-00177280 • Address: 509 CORINTH ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00177280
Address
509 CORINTH ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T16:55:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T16:55:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76145837326006000,-96.79310552067567000)
Unique Key
500t000000hm9efAAA
21-00229745
Service Request Number: 21-00229745 • Address: 5550 SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00229745
Address
5550 SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-15T11:21:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-15T11:21:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84196944041915000,-96.77374866585820000)
Unique Key
500t000000ibb4IAAQ
21-00229947
Service Request Number: 21-00229947 • Address: 5600 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00229947
Address
5600 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed
Created Date
2021-03-15T14:19:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-15T14:19:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85570776681745000,-96.75758634626710000)
Unique Key
500t000000ibcKJAAY
21-00651539
Service Request Number: 21-00651539 • Address: 10205 REGAL OAKS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00651539
Address
10205 REGAL OAKS DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-07-14T14:51:33.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-14T14:51:33.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88550854511823500,-96.77246486706541000)
Unique Key
500t000000oKFBpAAO
20-01084905
Service Request Number: 20-01084905 • Address: 4236 S CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01084905
Address
4236 S CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-11-02T13:25:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T13:25:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00502435325615000,-96.83667959587028000)
Unique Key
500t000000bk3vMAAQ
20-01151516
Service Request Number: 20-01151516 • Address: 5955 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01151516
Address
5955 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:33:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T13:33:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91762038296486000,-96.80526996439346000)
Unique Key
500t000000cYxUDAA0
21-00008778
Service Request Number: 21-00008778 • Address: 10909 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00008778
Address
10909 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-01-05T09:49:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-05T09:49:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89706050166575000,-96.88021969801244000)
Unique Key
500t000000e16cuAAA
20-01138934
Service Request Number: 20-01138934 • Address: 4234 LANDRUM AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01138934
Address
4234 LANDRUM AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-01T00:59:00.000
Status
Closed
Created Date
2020-11-19T17:06:03.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-19T17:06:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70351683750157000,-96.78085434785103000)
Unique Key
500t000000cXwVDAA0
20-00987968
Service Request Number: 20-00987968 • Address: 3500 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00987968
Address
3500 S HAMPTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T14:17:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-01T14:17:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70182098224523000,-96.85689316748093000)
Unique Key
500t000000ZkzEcAAJ
21-00721240
Service Request Number: 21-00721240 • Address: 753 N GOOD LATIMER EXPY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00721240
Address
753 N GOOD LATIMER EXPY, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-04T16:00:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-04T16:00:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78715133085445000,-96.79047385342989000)
Unique Key
500t000000pAfnEAAS
21-00738308
Service Request Number: 21-00738308 • Address: 8350 SOUTHMEADOW CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00738308
Address
8350 SOUTHMEADOW CIR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed
Created Date
2021-08-10T12:34:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T12:34:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89247755044730000,-96.73164399488992000)
Unique Key
500t000000pY48NAAS
21-00603213
Service Request Number: 21-00603213 • Address: 4898 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00603213
Address
4898 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-29T16:21:31.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-29T16:21:31.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78140371476096000,-96.69986642694565000)
Unique Key
500t000000laH5pAAE
21-00884464
Service Request Number: 21-00884464 • Address: 5100 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00884464
Address
5100 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-09-29T14:32:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-29T14:32:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89468774694227400,-96.81972755322674000)
Unique Key
500t000000rl6oLAAQ
21-00168666
Service Request Number: 21-00168666 • Address: 6214 S COCKRELL HILL RD, DALLAS, TX, 75236 • Department: Transportation and Public Works Department
Service Request Number
21-00168666
Address
6214 S COCKRELL HILL RD, DALLAS, TX, 75236
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-02-24T15:45:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T15:45:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67191004336990500,-96.89127202287042000)
Unique Key
500t000000hlDS2AAM
21-00306731
Service Request Number: 21-00306731 • Address: 1708 KAREN LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00306731
Address
1708 KAREN LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:49:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T14:49:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69178166065841400,-96.68026821400971000)
Unique Key
500t000000jw8i9AAA
21-00661772
Service Request Number: 21-00661772 • Address: 4915 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00661772
Address
4915 S DENLEY DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-17T22:49:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-17T22:49:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68823942647111000,-96.79202601645608000)
Unique Key
500t000000oLwhhAAC
21-00660109
Service Request Number: 21-00660109 • Address: 124 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00660109
Address
124 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-16T20:23:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-16T20:23:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76967505264398000,-96.81891295603359000)
Unique Key
500t000000oLYSRAA4
21-00280778
Service Request Number: 21-00280778 • Address: 4117 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00280778
Address
4117 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-29T11:38:15.000
Updated Date
2023-06-09T01:59:07.000
Closed Date
2021-03-29T11:38:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70165839767428000,-96.79146415077884000)
Unique Key
500t000000jDtLgAAK
21-00315686
Service Request Number: 21-00315686 • Address: GRANDVIEW AVE & ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00315686
Address
GRANDVIEW AVE & ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T16:38:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T16:38:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80009673743940000,-96.74993339687083000)
Unique Key
500t000000jwxmzAAA
21-00817661
Service Request Number: 21-00817661 • Address: BONNIE VIEW RD & RIVERSIDE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00817661
Address
BONNIE VIEW RD & RIVERSIDE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-04T08:33:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-04T08:33:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65913843196444000,-96.75180191727321000)
Unique Key
500t000000qtiMJAAY
21-00407246
Service Request Number: 21-00407246 • Address: 2206 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00407246
Address
2206 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-06T15:22:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-06T15:22:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72130951650389400,-96.81070522918951000)
Unique Key
500t000000lcXU7AAM
21-00277606
Service Request Number: 21-00277606 • Address: N JIM MILLER RD & LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00277606
Address
N JIM MILLER RD & LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:25:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T11:25:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80274220249190000,-96.69149995438919000)
Unique Key
500t000000jDcZvAAK
21-00198536
Service Request Number: 21-00198536 • Address: 10400 FERN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00198536
Address
10400 FERN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-05T10:37:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-05T10:37:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83728509479660000,-96.68063087875574000)
Unique Key
500t000000hoTMnAAM
21-00677907
Service Request Number: 21-00677907 • Address: 1735 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00677907
Address
1735 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T13:49:00.000
Updated Date
2023-06-09T00:35:01.000
Closed Date
2021-07-22T13:49:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72694700887623000,-96.81465781495528000)
Unique Key
500t000000onaDXAAY
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