Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00779492
Service Request Number: 21-00779492 • Address: 1700 BEAUMONT ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00779492
Address
1700 BEAUMONT ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T14:27:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T14:27:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77013302016384000,-96.78735163110350000)
Unique Key
500t000000pzNShAAM
21-00180655
Service Request Number: 21-00180655 • Address: 2400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00180655
Address
2400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-03-01T05:02:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T05:02:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77385426437049000,-96.77398880358320000)
Unique Key
500t000000hmYUsAAM
21-00594249
Service Request Number: 21-00594249 • Address: 4010 GARRISON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00594249
Address
4010 GARRISON ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-17T15:21:55.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-17T15:21:55.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70456011054902500,-96.78838597412522000)
Unique Key
500t000000lZBVVAA4
21-00318774
Service Request Number: 21-00318774 • Address: 1612 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00318774
Address
1612 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T10:28:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T10:28:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76889569873349500,-96.79115483085678000)
Unique Key
500t000000jxE5KAAU
20-01204592
Service Request Number: 20-01204592 • Address: 11350 HILLGUARD RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01204592
Address
11350 HILLGUARD RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-12-15T09:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-15T09:38:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90148366592421000,-96.70494277196114000)
Unique Key
500t000000dFrddAAC
21-00024026
Service Request Number: 21-00024026 • Address: 8530 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00024026
Address
8530 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T16:32:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T16:32:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71945500861488000,-96.67381691834312000)
Unique Key
500t000000eePvnAAE
20-01122063
Service Request Number: 20-01122063 • Address: 10100 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01122063
Address
10100 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-14T12:59:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-14T12:59:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82950176247041000,-96.66804866041282000)
Unique Key
500t000000bmS1HAAU
21-00641492
Service Request Number: 21-00641492 • Address: 3000 HESTER AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00641492
Address
3000 HESTER AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:57:48.000
Updated Date
2023-06-09T00:47:13.000
Closed Date
2021-07-12T10:57:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82436311056621000,-96.78558615414741000)
Unique Key
500t000000o21gXAAQ
21-00445090
Service Request Number: 21-00445090 • Address: 11423 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00445090
Address
11423 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T14:14:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-16T14:14:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90272352041420600,-96.86934481213505000)
Unique Key
500t000000mANYiAAO
21-00527983
Service Request Number: 21-00527983 • Address: 1342 GOLDIE AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00527983
Address
1342 GOLDIE AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T07:33:43.000
Updated Date
2023-06-09T01:00:39.000
Closed Date
2021-06-10T07:33:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73163698466057000,-96.89238481723994000)
Unique Key
500t000000mzC4mAAE
21-00201198
Service Request Number: 21-00201198 • Address: 5114 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00201198
Address
5114 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T16:51:16.000
Updated Date
2023-06-09T02:11:56.000
Closed Date
2021-03-05T16:51:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74539909489751000,-96.91038197738440000)
Unique Key
500t000000hofXAAAY
21-00778515
Service Request Number: 21-00778515 • Address: 2332 LONGHORN ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00778515
Address
2332 LONGHORN ST, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T11:24:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T11:24:52.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80026446199302000,-96.71402610538526000)
Unique Key
500t000000pzDmWAAU
21-00367747
Service Request Number: 21-00367747 • Address: 4526 GLENLEIGH DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00367747
Address
4526 GLENLEIGH DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T09:57:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T09:57:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86642145351803000,-96.83221120657950000)
Unique Key
500t000000kjIuBAAU
21-00482666
Service Request Number: 21-00482666 • Address: 5232 MERRIMAC AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00482666
Address
5232 MERRIMAC AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T08:29:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T08:29:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82721649486072000,-96.78153440685489000)
Unique Key
500t000000mPzs3AAC
21-00531055
Service Request Number: 21-00531055 • Address: AUDELIA RD & WENTWORTH DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00531055
Address
AUDELIA RD & WENTWORTH DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T17:56:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T17:56:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92587375925791000,-96.71815852202758000)
Unique Key
500t000000mzU1pAAE
21-00387191
Service Request Number: 21-00387191 • Address: ROCKFORD DR & S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00387191
Address
ROCKFORD DR & S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T15:27:42.000
Updated Date
2023-06-09T01:42:29.000
Closed Date
2021-04-30T15:27:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72244464166785600,-96.86887451848175000)
Unique Key
500t000000lB0B3AAK
20-01097441
Service Request Number: 20-01097441 • Address: 7845 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01097441
Address
7845 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-06T09:19:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-06T09:19:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96701190358847000,-96.77066012810300000)
Unique Key
500t000000bkswdAAA
21-00576731
Service Request Number: 21-00576731 • Address: 907 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00576731
Address
907 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:24:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T10:24:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78632149188053000,-96.76168639320623000)
Unique Key
500t000000nPSFQAA4
21-00113832
Service Request Number: 21-00113832 • Address: 2235 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00113832
Address
2235 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T14:56:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T14:56:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80549391445760000,-96.78528604351769000)
Unique Key
500t000000gN1RpAAK
21-00027409
Service Request Number: 21-00027409 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00027409
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-11T09:42:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T09:42:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77616346615107000,-96.79808469502740000)
Unique Key
500t000000eesbiAAA
20-01213093
Service Request Number: 20-01213093 • Address: 2845 TOLUCA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01213093
Address
2845 TOLUCA AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T16:06:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T16:06:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71183505087398000,-96.82585623602037000)
Unique Key
500t000000dGm5VAAS
21-00739986
Service Request Number: 21-00739986 • Address: GREENVILLE AVE & WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00739986
Address
GREENVILLE AVE & WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-08-10T17:17:34.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-10T17:17:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92309201811825000,-96.74022281052937000)
Unique Key
500t000000pYJ6lAAG
21-00842949
Service Request Number: 21-00842949 • Address: 2692 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00842949
Address
2692 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T17:06:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T17:06:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83462835210948000,-96.66884236999294000)
Unique Key
500t000000qxNk0AAE
21-00537713
Service Request Number: 21-00537713 • Address: S R L THORNTON FWY SB & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00537713
Address
S R L THORNTON FWY SB & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-13T10:32:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T10:32:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72036000266189000,-96.82771925160980000)
Unique Key
500t000000n0B3QAAU
21-00252085
Service Request Number: 21-00252085 • Address: 3305 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00252085
Address
3305 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-22T09:44:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-22T09:44:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83046276633665000,-96.66044058529965000)
Unique Key
500t000000jBMb3AAG
21-00665621
Service Request Number: 21-00665621 • Address: E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00665621
Address
E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-19T14:51:33.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-19T14:51:33.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85347295914661500,-96.71765367530730000)
Unique Key
500t000000oMYfbAAG
21-00365609
Service Request Number: 21-00365609 • Address: ALDENWOOD DR & LOST MIRAGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00365609
Address
ALDENWOOD DR & LOST MIRAGE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-25T23:59:00.000
Status
Closed
Created Date
2021-04-24T19:35:43.000
Updated Date
2023-06-09T01:30:22.000
Closed Date
2021-04-24T19:35:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65273029159595000,-96.84549303181916000)
Unique Key
500t000000kiwCiAAI
21-00085362
Service Request Number: 21-00085362 • Address: DALLAS FT WORTH TPKE WB & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00085362
Address
DALLAS FT WORTH TPKE WB & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T11:20:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-28T11:20:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76750208717988000,-96.83578618189107000)
Unique Key
500t000000fdzUKAAY
21-00311395
Service Request Number: 21-00311395 • Address: S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00311395
Address
S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T15:48:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T15:48:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70584620110408000,-96.82299753331067000)
Unique Key
500t000000jwZ6fAAE
20-01155680
Service Request Number: 20-01155680 • Address: 3304 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01155680
Address
3304 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-25T13:31:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-25T13:31:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89782418898255400,-96.86753570084593000)
Unique Key
500t000000cZG9eAAG
21-00620207
Service Request Number: 21-00620207 • Address: 5586 MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00620207
Address
5586 MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-05T22:40:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-05T22:40:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95854417910594000,-96.79206631016466000)
Unique Key
500t000000nz4DmAAI
21-00454184
Service Request Number: 21-00454184 • Address: 5351 CATRON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00454184
Address
5351 CATRON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T08:47:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T08:47:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78926671454604000,-96.67487605715195000)
Unique Key
500t000000mBnlrAAC
21-00612256
Service Request Number: 21-00612256 • Address: 2723 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00612256
Address
2723 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-02T10:52:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-02T10:52:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81812216311978000,-96.78249297881597000)
Unique Key
500t000000lbPiyAAE
21-00760469
Service Request Number: 21-00760469 • Address: 4014 CEDAR ELM LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00760469
Address
4014 CEDAR ELM LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-16T09:35:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T09:35:18.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78989599078204000,-96.86203474557755000)
Unique Key
500t000000pbW8DAAU
20-01225910
Service Request Number: 20-01225910 • Address: RIDGETOWN CIR & NUESTRA DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01225910
Address
RIDGETOWN CIR & NUESTRA DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T17:03:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T17:03:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91169641749964000,-96.81174957714990000)
Unique Key
500t000000dy1JwAAI
21-00381865
Service Request Number: 21-00381865 • Address: 2326 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00381865
Address
2326 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:00:59.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-29T14:00:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70589139876735600,-96.79097994219707000)
Unique Key
500t000000lAKgIAAW
21-00193089
Service Request Number: 21-00193089 • Address: 1822 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00193089
Address
1822 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T18:36:23.000
Updated Date
2023-06-09T02:10:32.000
Closed Date
2021-03-03T18:36:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78541836244398400,-96.84864967153080000)
Unique Key
500t000000hnwr6AAA
21-00352513
Service Request Number: 21-00352513 • Address: W MOCKINGBIRD LN & IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00352513
Address
W MOCKINGBIRD LN & IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T16:25:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-20T16:25:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80809382930907000,-96.87375758571636000)
Unique Key
500t000000kh2LYAAY
21-00128583
Service Request Number: 21-00128583 • Address: 1946 N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00128583
Address
1946 N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T15:05:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T15:05:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74601386329460000,-96.69998193030236000)
Unique Key
500t000000gOXANAA4
20-01187114
Service Request Number: 20-01187114 • Address: JULIUS SCHEPPS FWY SB & LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01187114
Address
JULIUS SCHEPPS FWY SB & LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-08T12:59:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-08T12:59:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71465428201147000,-96.75742474373669000)
Unique Key
500t000000bMuXDAA0
21-00256182
Service Request Number: 21-00256182 • Address: 3491 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00256182
Address
3491 ROSELAND AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T09:14:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T09:14:26.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79703231729547500,-96.78923160267816000)
Unique Key
500t000000jBlnxAAC
21-00700675
Service Request Number: 21-00700675 • Address: 6788 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00700675
Address
6788 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T13:28:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T13:28:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81172161624771600,-96.74435919389572000)
Unique Key
500t000000oqlFLAAY
21-00844653
Service Request Number: 21-00844653 • Address: 4700 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00844653
Address
4700 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T10:35:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T10:35:01.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77997162145122400,-96.70658220616292000)
Unique Key
500t000000rIfYoAAK
21-00428290
Service Request Number: 21-00428290 • Address: 1992 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00428290
Address
1992 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T07:18:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T07:18:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76395538167730000,-96.77421077764612000)
Unique Key
500t000000lf4WWAAY
21-00408426
Service Request Number: 21-00408426 • Address: N HAMPTON RD & W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00408426
Address
N HAMPTON RD & W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-07T00:20:07.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-07T00:20:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000lcg51AAA
21-00197545
Service Request Number: 21-00197545 • Address: 16006 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00197545
Address
16006 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-04T20:11:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-04T20:11:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97082784539971000,-96.78396588245225000)
Unique Key
500t000000hoM5iAAE
21-00365738
Service Request Number: 21-00365738 • Address: 8922 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00365738
Address
8922 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-04-25T00:40:37.000
Updated Date
2023-06-09T01:30:24.000
Closed Date
2021-04-25T00:40:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81823042353844500,-96.70156563971578000)
Unique Key
500t000000kixQfAAI
20-01095462
Service Request Number: 20-01095462 • Address: 17954 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01095462
Address
17954 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T14:48:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T14:48:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99663485666599000,-96.86285548430419000)
Unique Key
500t000000bkljrAAA
21-00380816
Service Request Number: 21-00380816 • Address: 10209 DALE CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00380816
Address
10209 DALE CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T10:49:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T10:49:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88391181203055000,-96.87228358462795000)
Unique Key
500t000000lABmqAAG
21-00371992
Service Request Number: 21-00371992 • Address: 6200 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00371992
Address
6200 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T10:31:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-24T10:31:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67082339861025000,-96.76134377859123000)
Unique Key
500t000000l90nyAAA
DFW Data AI • Dallas-Fort Worth public-data exploration interface