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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00769287
Service Request Number: 21-00769287 • Address: 102 N EWING AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00769287
Address
102 N EWING AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T11:55:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T11:55:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74841205470758000,-96.81254749702023000)
Unique Key
500t000000pxr2SAAQ
21-00830197
Service Request Number: 21-00830197 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00830197
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T09:27:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T09:27:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97660941562224000,-96.78863707775724000)
Unique Key
500t000000qvZWTAA2
21-00478891
Service Request Number: 21-00478891 • Address: 12164 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00478891
Address
12164 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-05-27T09:27:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-27T09:27:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86327956766558600,-96.66545191719526000)
Unique Key
500t000000mPWooAAG
21-00348175
Service Request Number: 21-00348175 • Address: 1624 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00348175
Address
1624 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-19T16:17:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T16:17:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78449280071982000,-96.74780240759719000)
Unique Key
500t000000kgObpAAE
21-00116189
Service Request Number: 21-00116189 • Address: 1100 PROFIT DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00116189
Address
1100 PROFIT DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-06T14:27:34.000
Updated Date
2023-06-09T02:28:56.000
Closed Date
2021-02-06T14:27:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82487593883745000,-96.88096784323362000)
Unique Key
500t000000gNFBNAA4
21-00046976
Service Request Number: 21-00046976 • Address: 3719 MILES ST, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00046976
Address
3719 MILES ST, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2021-01-15T15:36:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-15T15:36:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82860171186833000,-96.81996635975888000)
Unique Key
500t000000egqscAAA
21-00679417
Service Request Number: 21-00679417 • Address: 1362 GRIFFIN ST W, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00679417
Address
1362 GRIFFIN ST W, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-23T04:34:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-23T04:34:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77220247449543000,-96.79496031753790000)
Unique Key
500t000000onnXYAAY
20-01122644
Service Request Number: 20-01122644 • Address: 3459 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01122644
Address
3459 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-14T21:47:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-14T21:47:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80621665213061500,-96.80520775145015000)
Unique Key
500t000000bmU5bAAE
21-00456313
Service Request Number: 21-00456313 • Address: 2516 WILMA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00456313
Address
2516 WILMA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T14:05:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T14:05:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66757853862016000,-96.78012393433663000)
Unique Key
500t000000mC5oMAAS
21-00303909
Service Request Number: 21-00303909 • Address: 6646 HILLWOOD LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00303909
Address
6646 HILLWOOD LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T16:51:07.000
Updated Date
2023-06-09T01:56:49.000
Closed Date
2021-04-05T16:51:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95823543024445000,-96.79545775415662000)
Unique Key
500t000000jvr6oAAA
21-00610872
Service Request Number: 21-00610872 • Address: 3058 TALISMAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00610872
Address
3058 TALISMAN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-01T14:56:46.000
Updated Date
2023-06-12T01:15:09.000
Closed Date
2021-07-01T14:56:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90288860074364400,-96.87634454583753000)
Unique Key
500t000000lbGUrAAM
21-00500155
Service Request Number: 21-00500155 • Address: 5204 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00500155
Address
5204 WILLIS AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T18:20:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T18:20:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82008856420796000,-96.78222167337773000)
Unique Key
500t000000midF4AAI
21-00821995
Service Request Number: 21-00821995 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00821995
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-07T09:38:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-07T09:38:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77618411360639000,-96.79799019278495000)
Unique Key
500t000000quNCuAAM
21-00375566
Service Request Number: 21-00375566 • Address: 4800 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00375566
Address
4800 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T13:47:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T13:47:44.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68605809709186600,-96.81426925140639000)
Unique Key
500t000000l9TRZAA2
20-01171137
Service Request Number: 20-01171137 • Address: 5100 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01171137
Address
5100 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2020-12-02T13:42:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-02T13:42:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79834844204347600,-96.76224734882211000)
Unique Key
500t000000calJtAAI
21-00641900
Service Request Number: 21-00641900 • Address: 4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00641900
Address
4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T11:54:57.000
Updated Date
2023-06-09T00:47:17.000
Closed Date
2021-07-12T11:54:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86297473497446500,-96.83479097735167000)
Unique Key
500t000000o241IAAQ
21-00776534
Service Request Number: 21-00776534 • Address: 2137 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00776534
Address
2137 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-22T11:58:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-22T11:58:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78985922412139000,-96.80279858134429000)
Unique Key
500t000000pyr5dAAA
21-00624422
Service Request Number: 21-00624422 • Address: 342 W BROWNLEE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00624422
Address
342 W BROWNLEE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T17:59:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T17:59:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71004369345010000,-96.82754179477254000)
Unique Key
500t000000nzbwsAAA
21-00883434
Service Request Number: 21-00883434 • Address: 11798 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00883434
Address
11798 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-09-29T07:53:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-29T07:53:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90967555424591000,-96.78623782774162000)
Unique Key
500t000000rkpcYAAQ
21-00065502
Service Request Number: 21-00065502 • Address: 4741 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00065502
Address
4741 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T16:30:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T16:30:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80751104086870000,-96.83216242990893000)
Unique Key
500t000000fbSm1AAE
21-00874889
Service Request Number: 21-00874889 • Address: 5800 E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00874889
Address
5800 E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-09-24T09:04:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-24T09:04:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85083328798141000,-96.76765609896677000)
Unique Key
500t000000ris0zAAA
21-00004956
Service Request Number: 21-00004956 • Address: 12026 MEADOW SPRING LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00004956
Address
12026 MEADOW SPRING LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T11:42:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T11:42:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85945615270045000,-96.69738524247504000)
Unique Key
500t000000e0hk2AAA
21-00835431
Service Request Number: 21-00835431 • Address: 11612 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00835431
Address
11612 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-10T14:26:10.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-10T14:26:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87003907068988000,-96.67917391873930000)
Unique Key
500t000000qwMQXAA2
21-00348413
Service Request Number: 21-00348413 • Address: E ILLINOIS AVE & S BECKLEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00348413
Address
E ILLINOIS AVE & S BECKLEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T16:54:19.000
Updated Date
2023-06-09T01:53:54.000
Closed Date
2021-04-19T16:54:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72032373001208000,-96.82288551512866000)
Unique Key
500t000000kgQFvAAM
21-00166020
Service Request Number: 21-00166020 • Address: COOMBS CREEK DR & DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00166020
Address
COOMBS CREEK DR & DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-23T10:13:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T10:13:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72554688972530000,-96.87760152956312000)
Unique Key
500t000000hkv2lAAA
21-00300869
Service Request Number: 21-00300869 • Address: 11414 PARK CENTRAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00300869
Address
11414 PARK CENTRAL PL, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T10:27:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-05T10:27:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90502907127158500,-96.77153953913621000)
Unique Key
500t000000jvaCgAAI
21-00229763
Service Request Number: 21-00229763 • Address: WESTGROVE DR & PRESTON TRAIL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00229763
Address
WESTGROVE DR & PRESTON TRAIL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-03-15T13:44:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-15T13:44:14.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.97486334663988000,-96.80837367889067000)
Unique Key
500t000000ibatvAAA
20-01233239
Service Request Number: 20-01233239 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01233239
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2020-12-24T18:37:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-24T18:37:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70849795691464000,-96.80180201230415000)
Unique Key
500t000000dyVYoAAM
21-00071184
Service Request Number: 21-00071184 • Address: 5636 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00071184
Address
5636 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T22:06:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-23T22:06:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93887616798948400,-96.81035770935990000)
Unique Key
500t000000fc83wAAA
21-00296911
Service Request Number: 21-00296911 • Address: MUNDY DR & SKYLARK DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00296911
Address
MUNDY DR & SKYLARK DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed
Created Date
2021-04-02T16:38:59.000
Updated Date
2023-06-09T01:55:45.000
Closed Date
2021-04-02T16:38:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71481565184883000,-96.78909700597477000)
Unique Key
500t000000jvDCVAA2
21-00355302
Service Request Number: 21-00355302 • Address: 4007 DAVID PHILLIPS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00355302
Address
4007 DAVID PHILLIPS ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T13:32:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T13:32:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77187428187844000,-96.66237206957418000)
Unique Key
500t000000khXOtAAM
20-01152170
Service Request Number: 20-01152170 • Address: HIGHFALL DR & TRAILCREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01152170
Address
HIGHFALL DR & TRAILCREST DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:16:32.000
Updated Date
2023-06-09T03:11:39.000
Closed Date
2020-11-24T15:16:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66277165902916000,-96.83519226547047000)
Unique Key
500t000000cYyG9AAK
21-00460119
Service Request Number: 21-00460119 • Address: 14021 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00460119
Address
14021 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:14:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T12:14:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93526334339539000,-96.76357602292937000)
Unique Key
500t000000mCVonAAG
21-00665994
Service Request Number: 21-00665994 • Address: 1702 LOREE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00665994
Address
1702 LOREE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T15:38:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T15:38:38.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82675352707119000,-96.69228773511846000)
Unique Key
500t000000oMb2YAAS
21-00777122
Service Request Number: 21-00777122 • Address: 6627 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00777122
Address
6627 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-22T20:30:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-22T20:30:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82850979330934000,-96.84527701888462000)
Unique Key
500t000000pyxTsAAI
21-00349490
Service Request Number: 21-00349490 • Address: 2627 YUMA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00349490
Address
2627 YUMA ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T08:47:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-20T08:47:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77547653038608000,-96.83418774498251000)
Unique Key
500t000000kgdIxAAI
21-00311359
Service Request Number: 21-00311359 • Address: 10818 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00311359
Address
10818 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T15:41:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T15:41:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73401598100363000,-96.64067121927508000)
Unique Key
500t000000jwYdFAAU
20-01167515
Service Request Number: 20-01167515 • Address: 6936 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01167515
Address
6936 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-01T14:11:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-01T14:11:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.97476088159443000,-96.78740339462830000)
Unique Key
500t000000caO6kAAE
21-00179530
Service Request Number: 21-00179530 • Address: 4605 OLD SPANISH TRL, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00179530
Address
4605 OLD SPANISH TRL, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-27T21:43:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-27T21:43:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72624287598280000,-96.89788812451121000)
Unique Key
500t000000hmNjmAAE
21-00748567
Service Request Number: 21-00748567 • Address: 9800 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00748567
Address
9800 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-13T08:53:39.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-13T08:53:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91666247638191000,-96.71758462857692000)
Unique Key
500t000000pZjHgAAK
21-00774191
Service Request Number: 21-00774191 • Address: 6237 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00774191
Address
6237 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed
Created Date
2021-08-20T18:00:59.000
Updated Date
2023-06-09T00:18:11.000
Closed Date
2021-08-20T18:00:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93336032537360600,-96.79874917783513000)
Unique Key
500t000000pyVlJAAU
21-00688884
Service Request Number: 21-00688884 • Address: HILLCREST RD & SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00688884
Address
HILLCREST RD & SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T14:54:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T14:54:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93981564807951000,-96.78625813261642000)
Unique Key
500t000000op4aQAAQ
21-00116800
Service Request Number: 21-00116800 • Address: 181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00116800
Address
181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-07T03:08:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-07T03:08:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78137543618459000,-96.81860301265618000)
Unique Key
500t000000gNIFZAA4
21-00283002
Service Request Number: 21-00283002 • Address: 11825 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00283002
Address
11825 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T12:44:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T12:44:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90975771410658000,-96.71182285368442000)
Unique Key
500t000000jE4ekAAC
21-00625077
Service Request Number: 21-00625077 • Address: 239 N PEARL EXPY, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00625077
Address
239 N PEARL EXPY, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-07T07:08:44.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-07T07:08:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78314971518506000,-96.79260670401764000)
Unique Key
500t000000nzj2vAAA
21-00094370
Service Request Number: 21-00094370 • Address: 12856 N CENTRAL SERV NB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00094370
Address
12856 N CENTRAL SERV NB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-01-31T23:03:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-31T23:03:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92196015057202600,-96.76436492504580000)
Unique Key
500t000000gKzDcAAK
21-00644133
Service Request Number: 21-00644133 • Address: 3511 DUNBAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00644133
Address
3511 DUNBAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T19:28:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T19:28:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76817897396886500,-96.76153128444206000)
Unique Key
500t000000o2NtzAAE
21-00671235
Service Request Number: 21-00671235 • Address: 1605 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00671235
Address
1605 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T06:55:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T06:55:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70039270428808000,-96.84799561794004000)
Unique Key
500t000000oNP7HAAW
21-00412269
Service Request Number: 21-00412269 • Address: 6840 FREEMONT ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00412269
Address
6840 FREEMONT ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-07T18:14:28.000
Updated Date
2023-06-09T01:40:08.000
Closed Date
2021-05-07T18:14:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85773727957652600,-96.74283612059087000)
Unique Key
500t000000ld6gVAAQ
21-00414204
Service Request Number: 21-00414204 • Address: ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00414204
Address
ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-09T09:48:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-09T09:48:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89874147547299500,-96.76921297909458000)
Unique Key
500t000000ldJM9AAM
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