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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00109676
Service Request Number: 21-00109676 • Address: 2222 GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00109676
Address
2222 GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-02-04T15:20:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-04T15:20:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80498939237055000,-96.71288303438149000)
Unique Key
500t000000gMdvLAAS
21-00010284
Service Request Number: 21-00010284 • Address: DEL NORTE LN & PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00010284
Address
DEL NORTE LN & PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-05T13:08:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-05T13:08:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86846972807144600,-96.80417453034845000)
Unique Key
500t000000e1EnMAAU
21-00748480
Service Request Number: 21-00748480 • Address: 3356 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00748480
Address
3356 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-13T08:39:22.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-13T08:39:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70666701762588000,-96.84409923777099000)
Unique Key
500t000000pZiloAAC
21-00766410
Service Request Number: 21-00766410 • Address: 5760 RIDGETOWN CIR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00766410
Address
5760 RIDGETOWN CIR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T16:23:08.000
Updated Date
2023-06-09T00:21:53.000
Closed Date
2021-08-18T16:23:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91147984380077000,-96.80927166779139000)
Unique Key
500t000000pxPgYAAU
21-00066907
Service Request Number: 21-00066907 • Address: 2600 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00066907
Address
2600 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2021-01-22T10:21:42.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-22T10:21:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71678977420080000,-96.82285976347540000)
Unique Key
500t000000fbfcPAAQ
21-00182824
Service Request Number: 21-00182824 • Address: 1907 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00182824
Address
1907 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T17:08:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T17:08:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76434292689341000,-96.84059278479774000)
Unique Key
500t000000hmpSNAAY
21-00170985
Service Request Number: 21-00170985 • Address: 2900 WENDOVER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00170985
Address
2900 WENDOVER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T11:05:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-25T11:05:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82107194871825600,-96.74131852548997000)
Unique Key
500t000000hlUP1AAM
21-00499981
Service Request Number: 21-00499981 • Address: 3398 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00499981
Address
3398 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T17:10:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T17:10:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78528960486780000,-96.77608062605903000)
Unique Key
500t000000mibVMAAY
21-00357034
Service Request Number: 21-00357034 • Address: 2991 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00357034
Address
2991 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T23:53:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T23:53:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79016128090404000,-96.74347000089690000)
Unique Key
500t000000khnzOAAQ
21-00841360
Service Request Number: 21-00841360 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00841360
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T13:05:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-13T13:05:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000qxCK4AAM
21-00297465
Service Request Number: 21-00297465 • Address: 8472 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00297465
Address
8472 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-02T23:00:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T23:00:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81013817628690500,-96.70346458455151000)
Unique Key
500t000000jvFruAAE
21-00312181
Service Request Number: 21-00312181 • Address: 3008 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00312181
Address
3008 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-07T22:25:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-07T22:25:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79254992717100000,-96.86864233290947000)
Unique Key
500t000000jweiqAAA
21-00464618
Service Request Number: 21-00464618 • Address: N WASHINGTON AVE & LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00464618
Address
N WASHINGTON AVE & LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-23T19:05:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T19:05:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80257305128066000,-96.79118838314064000)
Unique Key
500t000000mMUrIAAW
21-00327079
Service Request Number: 21-00327079 • Address: 5689 SAMUELL BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00327079
Address
5689 SAMUELL BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T03:22:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T03:22:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79204751088002000,-96.70344906121755000)
Unique Key
500t000000jy3qzAAA
21-00465885
Service Request Number: 21-00465885 • Address: 1164 SHADYSIDE LN, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00465885
Address
1164 SHADYSIDE LN, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-24T10:13:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-24T10:13:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80683844615536000,-96.73404562849913000)
Unique Key
500t000000mMjw5AAC
20-01206033
Service Request Number: 20-01206033 • Address: 14700 BIRCHRIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01206033
Address
14700 BIRCHRIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-12-15T13:55:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-15T13:55:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94868614534776400,-96.77665667859534000)
Unique Key
500t000000dG0KKAA0
21-00443957
Service Request Number: 21-00443957 • Address: 2518 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00443957
Address
2518 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T17:57:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T17:57:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74010697570070500,-96.85953680176848000)
Unique Key
500t000000mACyWAAW
20-01094354
Service Request Number: 20-01094354 • Address: 7326 DANASHIRE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01094354
Address
7326 DANASHIRE AVE, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T11:26:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T11:26:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87903168621125000,-96.74239278883847000)
Unique Key
500t000000bkhhRAAQ
20-01129991
Service Request Number: 20-01129991 • Address: 8441 FOX CREEK TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01129991
Address
8441 FOX CREEK TRL, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-11-17T14:15:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-17T14:15:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65178825215688400,-96.97459854661900000)
Unique Key
500t000000bn8ARAAY
21-00825798
Service Request Number: 21-00825798 • Address: 6821 LEDYARD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00825798
Address
6821 LEDYARD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T08:25:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T08:25:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97801469673042000,-96.79031749766673000)
Unique Key
500t000000quw9kAAA
21-00843377
Service Request Number: 21-00843377 • Address: 10100 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00843377
Address
10100 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T23:10:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-13T23:10:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74851134133319000,-96.64934686053043000)
Unique Key
500t000000rISudAAG
20-01127583
Service Request Number: 20-01127583 • Address: S EWING AVE & 18TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01127583
Address
S EWING AVE & 18TH ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-11-16T18:57:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-16T18:57:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73494996666351000,-96.81145978821608000)
Unique Key
500t000000bmuQXAAY
21-00307131
Service Request Number: 21-00307131 • Address: 5800 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00307131
Address
5800 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-06T15:48:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T15:48:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78283808087261500,-96.71651443326915000)
Unique Key
500t000000jwAU5AAM
21-00527207
Service Request Number: 21-00527207 • Address: 121 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00527207
Address
121 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:40:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T08:40:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70606043277929000,-96.82561593384087000)
Unique Key
500t000000mz7PHAAY
21-00347947
Service Request Number: 21-00347947 • Address: 2900 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00347947
Address
2900 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T15:38:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T15:38:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66069471954411000,-96.86414809782795000)
Unique Key
500t000000kgMpFAAU
21-00124414
Service Request Number: 21-00124414 • Address: 6614 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00124414
Address
6614 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2021-02-09T14:57:37.000
Updated Date
2023-06-09T02:23:20.000
Closed Date
2021-02-09T14:57:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.88418360495515500,-96.79119355800452000)
Unique Key
500t000000gO5qLAAS
21-00875462
Service Request Number: 21-00875462 • Address: 10477 CARRY BACK CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00875462
Address
10477 CARRY BACK CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-23T19:28:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-23T19:28:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88751761199572600,-96.87126785312340000)
Unique Key
500t000000rixWsAAI
20-01111299
Service Request Number: 20-01111299 • Address: 200 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01111299
Address
200 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-11T09:59:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-11T09:59:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74888402101174000,-96.82440119266455000)
Unique Key
500t000000blnDoAAI
21-00400657
Service Request Number: 21-00400657 • Address: 100 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00400657
Address
100 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T10:16:48.000
Updated Date
2023-06-09T01:32:55.000
Closed Date
2021-05-05T10:16:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74879145818813000,-96.82290382166795000)
Unique Key
500t000000lCYwSAAW
21-00591022
Service Request Number: 21-00591022 • Address: 7881 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00591022
Address
7881 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-06-26T19:52:28.000
Updated Date
2023-06-12T01:09:29.000
Closed Date
2021-06-26T19:52:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95968976095167600,-96.77165842537275000)
Unique Key
500t000000lYioXAAS
21-00506065
Service Request Number: 21-00506065 • Address: 1307 LUCCHESE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00506065
Address
1307 LUCCHESE LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T09:48:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T09:48:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67502147380617000,-96.58424586063599000)
Unique Key
500t000000mjM1qAAE
21-00199970
Service Request Number: 21-00199970 • Address: 8304 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00199970
Address
8304 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T13:49:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-05T13:49:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91833931731018500,-96.75985069826386000)
Unique Key
500t000000hoZqNAAU
21-00843223
Service Request Number: 21-00843223 • Address: N PEARL ST & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00843223
Address
N PEARL ST & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T19:47:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T19:47:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78810964953376600,-96.79784762284285000)
Unique Key
500t000000rIQHOAA4
21-00071702
Service Request Number: 21-00071702 • Address: 5130 DAZZLE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00071702
Address
5130 DAZZLE DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2021-01-24T16:20:32.000
Updated Date
2023-06-09T02:38:29.000
Closed Date
2021-01-24T16:20:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68296474918969000,-96.84940625670063000)
Unique Key
500t000000fcFlvAAE
21-00052574
Service Request Number: 21-00052574 • Address: CARDINAL DR & ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00052574
Address
CARDINAL DR & ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-18T11:46:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-18T11:46:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70038009842842000,-96.78007889396575000)
Unique Key
500t000000eha9jAAA
21-00552193
Service Request Number: 21-00552193 • Address: 713 PANOLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00552193
Address
713 PANOLA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T14:45:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T14:45:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65388850722443000,-96.81344924917394000)
Unique Key
500t000000n1oO1AAI
21-00695350
Service Request Number: 21-00695350 • Address: N MASTERS DR & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00695350
Address
N MASTERS DR & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T09:44:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-28T09:44:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73415235061467000,-96.64844607833750000)
Unique Key
500t000000oq0RUAAY
21-00337120
Service Request Number: 21-00337120 • Address: 13200 COPENHILL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00337120
Address
13200 COPENHILL RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:15:48.000
Updated Date
2023-06-09T01:50:23.000
Closed Date
2021-04-15T13:15:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92751809579668000,-96.79958654506720000)
Unique Key
500t000000jz4IUAAY
21-00386188
Service Request Number: 21-00386188 • Address: 10800 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00386188
Address
10800 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:48:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T14:48:51.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.89525548617569000,-96.87999810558117000)
Unique Key
500t000000lAtgbAAC
21-00368423
Service Request Number: 21-00368423 • Address: 4046 AMBROSE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00368423
Address
4046 AMBROSE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T11:45:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T11:45:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67432507910038500,-96.75233761934378000)
Unique Key
500t000000kjOYEAA2
21-00679341
Service Request Number: 21-00679341 • Address: 5000 WANETA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00679341
Address
5000 WANETA DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T16:27:10.000
Updated Date
2023-06-09T00:35:11.000
Closed Date
2021-07-22T16:27:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83929842308461400,-96.82620477073128000)
Unique Key
500t000000onldYAAQ
21-00349063
Service Request Number: 21-00349063 • Address: 4439 BLUFFVIEW BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00349063
Address
4439 BLUFFVIEW BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T07:05:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T07:05:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85508340429263500,-96.83505167961435000)
Unique Key
500t000000kgZEQAA2
21-00511609
Service Request Number: 21-00511609 • Address: 3045 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00511609
Address
3045 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-06T12:14:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T12:14:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89623688868438000,-96.87689859194490000)
Unique Key
500t000000mjtDMAAY
21-00049676
Service Request Number: 21-00049676 • Address: BREMEN ST & MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00049676
Address
BREMEN ST & MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-17T06:28:33.000
Updated Date
2023-06-09T02:29:42.000
Closed Date
2021-01-17T06:28:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83135391077268000,-96.76683398366691000)
Unique Key
500t000000eh77fAAA
20-00997073
Service Request Number: 20-00997073 • Address: 6523 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00997073
Address
6523 PEMBERTON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T11:15:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-05T11:15:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89156842492891000,-96.79272159562531000)
Unique Key
500t000000ZlU5WAAV
21-00669973
Service Request Number: 21-00669973 • Address: 9948 LAKEMONT DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00669973
Address
9948 LAKEMONT DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T15:19:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T15:19:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87977370938332000,-96.84252227594438000)
Unique Key
500t000000oNBE3AAO
21-00469658
Service Request Number: 21-00469658 • Address: 3000 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00469658
Address
3000 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T08:29:52.000
Updated Date
2023-06-09T00:54:37.000
Closed Date
2021-05-25T08:29:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71041386804035000,-96.90837614612856000)
Unique Key
500t000000mN92WAAS
21-00330002
Service Request Number: 21-00330002 • Address: 10246 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00330002
Address
10246 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T15:09:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-13T15:09:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.83381140941473000,-96.68264878947494000)
Unique Key
500t000000jyK0ZAAU
21-00085442
Service Request Number: 21-00085442 • Address: 2153 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00085442
Address
2153 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T11:31:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-28T11:31:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70654252898551000,-96.79515445613735000)
Unique Key
500t000000fdzw4AAA
21-00635621
Service Request Number: 21-00635621 • Address: 4030 PORT ROYAL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00635621
Address
4030 PORT ROYAL DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed
Created Date
2021-07-09T13:30:46.000
Updated Date
2023-06-09T00:46:14.000
Closed Date
2021-07-09T13:30:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91536440697627000,-96.84575511367510000)
Unique Key
500t000000o18WqAAI
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