311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00294261
Service Request Number: 21-00294261 • Address: 6968 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00294261
Address
6968 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-02T09:39:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T09:39:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70004805504392000,-96.94594727539891000)
Unique Key
500t000000jF5yQAAS
20-01235869
Service Request Number: 20-01235869 • Address: HOEL DR & S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01235869
Address
HOEL DR & S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T08:44:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-28T08:44:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73288582555302000,-96.83261009682400000)
Unique Key
500t000000dyn2CAAQ
21-00306753
Service Request Number: 21-00306753 • Address: 2922 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00306753
Address
2922 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:52:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-06T14:52:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82289126719465000,-96.82984823221918000)
Unique Key
500t000000jw8LuAAI
21-00329541
Service Request Number: 21-00329541 • Address: 10523 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00329541
Address
10523 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T13:57:35.000
Updated Date
2023-06-09T01:54:36.000
Closed Date
2021-04-13T13:57:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74093685989021000,-96.64344679339335000)
Unique Key
500t000000jyHWFAA2
21-00383565
Service Request Number: 21-00383565 • Address: 7148 MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00383565
Address
7148 MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T15:23:41.000
Updated Date
2023-06-09T01:41:49.000
Closed Date
2021-04-29T15:23:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90114470115210600,-96.78310273830593000)
Unique Key
500t000000lAXc7AAG
21-00624475
Service Request Number: 21-00624475 • Address: 5832 DEL ROY DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00624475
Address
5832 DEL ROY DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T18:18:01.000
Updated Date
2023-06-12T01:11:39.000
Closed Date
2021-07-06T18:18:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90531455977675500,-96.80708551168452000)
Unique Key
500t000000nzcNaAAI
20-01209389
Service Request Number: 20-01209389 • Address: 920 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01209389
Address
920 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T13:55:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T13:55:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72865562466052600,-96.70896742676170000)
Unique Key
500t000000dGMmnAAG
21-00076079
Service Request Number: 21-00076079 • Address: 6628 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00076079
Address
6628 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T18:59:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T18:59:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88317928240040000,-96.79114066588885000)
Unique Key
500t000000fclfAAAQ
20-01145153
Service Request Number: 20-01145153 • Address: 9823 GALWAY DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01145153
Address
9823 GALWAY DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-22T19:07:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-22T19:07:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83736619853000000,-96.69937854312867000)
Unique Key
500t000000cYPTlAAO
21-00272302
Service Request Number: 21-00272302 • Address: 5171 IVY LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00272302
Address
5171 IVY LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T15:46:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T15:46:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68595015420983400,-96.77541637793533000)
Unique Key
500t000000jD8YjAAK
20-01147007
Service Request Number: 20-01147007 • Address: 2304 HANDLIN ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01147007
Address
2304 HANDLIN ST, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-11-23T12:53:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-23T12:53:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67417543661117000,-96.61461033597145000)
Unique Key
500t000000cYacKAAS
21-00432220
Service Request Number: 21-00432220 • Address: 3066 VILLA SUR TRL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00432220
Address
3066 VILLA SUR TRL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T17:43:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T17:43:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85465350978255000,-96.66107720405150000)
Unique Key
500t000000lfSTWAA2
21-00811453
Service Request Number: 21-00811453 • Address: 3618 MATADOR DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00811453
Address
3618 MATADOR DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T10:50:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T10:50:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87531407904742000,-96.85751987317506000)
Unique Key
500t000000qXo4wAAC
21-00332249
Service Request Number: 21-00332249 • Address: 5731 ANTARES CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00332249
Address
5731 ANTARES CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T10:18:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T10:18:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00467701377230000,-96.80898317684320000)
Unique Key
500t000000jyYTxAAM
21-00085408
Service Request Number: 21-00085408 • Address: 1213 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00085408
Address
1213 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2021-01-28T11:27:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-28T11:27:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76717025419705000,-96.83150661480997000)
Unique Key
500t000000fdzlGAAQ
21-00810532
Service Request Number: 21-00810532 • Address: 3600 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00810532
Address
3600 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T11:58:56.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-01T11:58:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69991160911092000,-96.83984688696079000)
Unique Key
500t000000qXiJ2AAK
21-00325315
Service Request Number: 21-00325315 • Address: 6543 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00325315
Address
6543 ROPER ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T13:52:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T13:52:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.83780046098928600,-96.83037200021566000)
Unique Key
500t000000jxr9JAAQ
21-00700821
Service Request Number: 21-00700821 • Address: 10314 LOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00700821
Address
10314 LOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T13:52:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T13:52:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83868111374995000,-96.69083798168066000)
Unique Key
500t000000oqoCBAAY
21-00469195
Service Request Number: 21-00469195 • Address: 19008 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00469195
Address
19008 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T06:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T06:28:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.01102344695027000,-96.86139178919703000)
Unique Key
500t000000mNLrUAAW
21-00613742
Service Request Number: 21-00613742 • Address: 8329 MADDOX AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00613742
Address
8329 MADDOX AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed
Created Date
2021-07-02T14:51:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-02T14:51:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73336615052460000,-96.67800651453273000)
Unique Key
500t000000lbZHOAA2
21-00364257
Service Request Number: 21-00364257 • Address: 9206 SEAWAY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00364257
Address
9206 SEAWAY DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T20:22:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T20:22:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74531215845835000,-96.66519834446618000)
Unique Key
500t000000kimhTAAQ
21-00723780
Service Request Number: 21-00723780 • Address: 1519 WAWEENOC AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00723780
Address
1519 WAWEENOC AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T20:16:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-03T20:16:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69270485130203000,-96.80128119639495000)
Unique Key
500t000000pB25HAAS
21-00442556
Service Request Number: 21-00442556 • Address: 321 N ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00442556
Address
321 N ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:17:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T14:17:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74768713979826000,-96.82485246385473000)
Unique Key
500t000000mA4fLAAS
21-00325351
Service Request Number: 21-00325351 • Address: 1100 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00325351
Address
1100 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-12T13:57:37.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-04-12T13:57:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77256802956071600,-96.79463434580680000)
Unique Key
500t000000jxrTDAAY
21-00638592
Service Request Number: 21-00638592 • Address: 801 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00638592
Address
801 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed
Created Date
2021-07-10T17:42:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-10T17:42:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74962032111634600,-96.83578682154662000)
Unique Key
500t000000o1ZgVAAU
21-00464819
Service Request Number: 21-00464819 • Address: 5374 2ND AVE, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00464819
Address
5374 2ND AVE, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-05-23T23:16:24.000
Updated Date
2023-06-09T00:58:46.000
Closed Date
2021-05-23T23:16:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75575818221637000,-96.73796871000525000)
Unique Key
500t000000mMYsEAAW
21-00213250
Service Request Number: 21-00213250 • Address: 15091 DALLAS PKWY, ADDISON, TX, 75254 • City Council District: 11
Service Request Number
21-00213250
Address
15091 DALLAS PKWY, ADDISON, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-08T07:33:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T07:33:12.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95393486854642600,-96.82237430840233000)
Unique Key
500t000000ia0flAAA
20-01032618
Service Request Number: 20-01032618 • Address: 5106 KELSEY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01032618
Address
5106 KELSEY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T17:38:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T17:38:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.88643379989244400,-96.82081054914867000)
Unique Key
500t000000aTGk2AAG
21-00544593
Service Request Number: 21-00544593 • Address: 6414 DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00544593
Address
6414 DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T09:30:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T09:30:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87045009142133000,-96.79473676948128000)
Unique Key
500t000000n0zYIAAY
21-00676687
Service Request Number: 21-00676687 • Address: 1616 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00676687
Address
1616 S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T12:03:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T12:03:21.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78381239172369000,-96.75366308430277000)
Unique Key
500t000000onPCiAAM
20-01248343
Service Request Number: 20-01248343 • Address: 2909 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01248343
Address
2909 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-30T17:42:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-30T17:42:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82489118838313000,-96.75296154560294000)
Unique Key
500t000000dzsIiAAI
21-00846379
Service Request Number: 21-00846379 • Address: W LEDBETTER DR & S R L THORNTON FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00846379
Address
W LEDBETTER DR & S R L THORNTON FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T15:20:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-14T15:20:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68716973946453000,-96.82312777715431000)
Unique Key
500t000000rItv1AAC
21-00382233
Service Request Number: 21-00382233 • Address: 2144 MONTERREY AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00382233
Address
2144 MONTERREY AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T14:08:44.000
Updated Date
2023-06-09T01:41:43.000
Closed Date
2021-04-29T14:08:44.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.84484989649225000,-96.67543010056808000)
Unique Key
500t000000lANLBAA4
21-00402749
Service Request Number: 21-00402749 • Address: 2600 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00402749
Address
2600 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-02T09:54:13.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-02T09:54:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80417363730552400,-96.69801427500090000)
Unique Key
500t000000lc27fAAA
21-00009106
Service Request Number: 21-00009106 • Address: BELMONT AVE & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00009106
Address
BELMONT AVE & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-05T10:29:59.000
Updated Date
2023-06-09T02:58:52.000
Closed Date
2021-01-05T10:29:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81727416558804600,-96.76154155023042000)
Unique Key
500t000000e14wIAAQ
21-00447010
Service Request Number: 21-00447010 • Address: 4500 CHERBOURG ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00447010
Address
4500 CHERBOURG ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T09:56:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T09:56:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70741493393063600,-96.74555210169163000)
Unique Key
500t000000mAaNrAAK
21-00606918
Service Request Number: 21-00606918 • Address: 8142 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00606918
Address
8142 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-29T14:51:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T14:51:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73405348821759000,-96.68163527663090000)
Unique Key
500t000000lalt1AAA
21-00693719
Service Request Number: 21-00693719 • Address: 6108 CRESTMONT DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00693719
Address
6108 CRESTMONT DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T16:28:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T16:28:56.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85400215480784400,-96.75864114362946000)
Unique Key
500t000000opk73AAA
20-01123784
Service Request Number: 20-01123784 • Address: 2400 W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01123784
Address
2400 W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-11-15T23:42:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-15T23:42:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69114407292093500,-96.85717893807451000)
Unique Key
500t000000bmbELAAY
21-00243220
Service Request Number: 21-00243220 • Address: CLEARHAVEN DR & CARORIDGE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00243220
Address
CLEARHAVEN DR & CARORIDGE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T13:58:11.000
Updated Date
2023-06-09T02:08:48.000
Closed Date
2021-03-18T13:58:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96705972426501000,-96.78243092044829000)
Unique Key
500t000000icwnZAAQ
21-00254929
Service Request Number: 21-00254929 • Address: 6322 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00254929
Address
6322 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-03-22T16:48:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-22T16:48:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87208016320940400,-96.79697457541295000)
Unique Key
500t000000jBbgzAAC
21-00105348
Service Request Number: 21-00105348 • Address: N BISHOP AVE & W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00105348
Address
N BISHOP AVE & W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-02-03T15:17:39.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-02-03T15:17:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74945075689850000,-96.82833118496356000)
Unique Key
500t000000gMCdxAAG
21-00882660
Service Request Number: 21-00882660 • Address: 1816 CLARENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00882660
Address
1816 CLARENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-07T00:59:00.000
Status
Closed
Created Date
2021-09-28T14:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-28T14:57:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76625661618961000,-96.78103403470728000)
Unique Key
500t000000rkaAIAAY
20-01222110
Service Request Number: 20-01222110 • Address: RIDGETOWN CIR & NUESTRA DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01222110
Address
RIDGETOWN CIR & NUESTRA DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T17:04:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T17:04:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91169641749964000,-96.81174957714990000)
Unique Key
500t000000dHhwoAAC
21-00546835
Service Request Number: 21-00546835 • Address: 4474 CICERO ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00546835
Address
4474 CICERO ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-15T14:44:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-15T14:44:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70419933799093000,-96.77323619390147000)
Unique Key
500t000000n1FzdAAE
21-00398696
Service Request Number: 21-00398696 • Address: 7447 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00398696
Address
7447 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T16:46:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T16:46:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.72632330807986000,-96.69419568737653000)
Unique Key
500t000000lCO6DAAW
20-01197583
Service Request Number: 20-01197583 • Address: 4611 MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01197583
Address
4611 MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T16:09:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T16:09:32.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66637311042934000,-96.74530942979932000)
Unique Key
500t000000bO6AjAAK
21-00166246
Service Request Number: 21-00166246 • Address: WALNUT HILL LN & BOWMAN BLVD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00166246
Address
WALNUT HILL LN & BOWMAN BLVD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-08T22:37:07.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-08T22:37:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88080721862534000,-96.86049577537243000)
Unique Key
500t000000hkx61AAA
21-00548279
Service Request Number: 21-00548279 • Address: 2694 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00548279
Address
2694 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T19:33:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T19:33:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83462832420084000,-96.66880880541359000)
Unique Key
500t000000n1P76AAE
21-00886306
Service Request Number: 21-00886306 • Address: 2114 SAN PABLO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00886306
Address
2114 SAN PABLO DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T12:49:37.000
Updated Date
2023-06-09T00:07:27.000
Closed Date
2021-09-30T12:49:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74925102543724600,-96.68948569610737000)
Unique Key
500t000000rlZuOAAU