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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00071184
Service Request Number: 21-00071184 • Address: 5636 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00071184
Address
5636 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T22:06:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-23T22:06:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93887616798948400,-96.81035770935990000)
Unique Key
500t000000fc83wAAA
21-00355302
Service Request Number: 21-00355302 • Address: 4007 DAVID PHILLIPS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00355302
Address
4007 DAVID PHILLIPS ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T13:32:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T13:32:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77187428187844000,-96.66237206957418000)
Unique Key
500t000000khXOtAAM
21-00460119
Service Request Number: 21-00460119 • Address: 14021 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00460119
Address
14021 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:14:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T12:14:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93526334339539000,-96.76357602292937000)
Unique Key
500t000000mCVonAAG
21-00665994
Service Request Number: 21-00665994 • Address: 1702 LOREE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00665994
Address
1702 LOREE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T15:38:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T15:38:38.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82675352707119000,-96.69228773511846000)
Unique Key
500t000000oMb2YAAS
21-00777122
Service Request Number: 21-00777122 • Address: 6627 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00777122
Address
6627 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-22T20:30:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-22T20:30:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82850979330934000,-96.84527701888462000)
Unique Key
500t000000pyxTsAAI
21-00349490
Service Request Number: 21-00349490 • Address: 2627 YUMA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00349490
Address
2627 YUMA ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T08:47:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-20T08:47:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77547653038608000,-96.83418774498251000)
Unique Key
500t000000kgdIxAAI
21-00311359
Service Request Number: 21-00311359 • Address: 10818 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00311359
Address
10818 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T15:41:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T15:41:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73401598100363000,-96.64067121927508000)
Unique Key
500t000000jwYdFAAU
20-01167515
Service Request Number: 20-01167515 • Address: 6936 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01167515
Address
6936 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-01T14:11:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-01T14:11:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.97476088159443000,-96.78740339462830000)
Unique Key
500t000000caO6kAAE
21-00179530
Service Request Number: 21-00179530 • Address: 4605 OLD SPANISH TRL, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00179530
Address
4605 OLD SPANISH TRL, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-27T21:43:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-27T21:43:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72624287598280000,-96.89788812451121000)
Unique Key
500t000000hmNjmAAE
21-00748567
Service Request Number: 21-00748567 • Address: 9800 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00748567
Address
9800 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-13T08:53:39.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-13T08:53:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91666247638191000,-96.71758462857692000)
Unique Key
500t000000pZjHgAAK
21-00688884
Service Request Number: 21-00688884 • Address: HILLCREST RD & SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00688884
Address
HILLCREST RD & SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T14:54:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T14:54:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93981564807951000,-96.78625813261642000)
Unique Key
500t000000op4aQAAQ
21-00116800
Service Request Number: 21-00116800 • Address: 181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00116800
Address
181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-07T03:08:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-07T03:08:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78137543618459000,-96.81860301265618000)
Unique Key
500t000000gNIFZAA4
21-00283002
Service Request Number: 21-00283002 • Address: 11825 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00283002
Address
11825 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T12:44:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T12:44:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90975771410658000,-96.71182285368442000)
Unique Key
500t000000jE4ekAAC
21-00625077
Service Request Number: 21-00625077 • Address: 239 N PEARL EXPY, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00625077
Address
239 N PEARL EXPY, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-07T07:08:44.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-07T07:08:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78314971518506000,-96.79260670401764000)
Unique Key
500t000000nzj2vAAA
21-00094370
Service Request Number: 21-00094370 • Address: 12856 N CENTRAL SERV NB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00094370
Address
12856 N CENTRAL SERV NB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-01-31T23:03:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-31T23:03:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92196015057202600,-96.76436492504580000)
Unique Key
500t000000gKzDcAAK
21-00644133
Service Request Number: 21-00644133 • Address: 3511 DUNBAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00644133
Address
3511 DUNBAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T19:28:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T19:28:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76817897396886500,-96.76153128444206000)
Unique Key
500t000000o2NtzAAE
21-00671235
Service Request Number: 21-00671235 • Address: 1605 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00671235
Address
1605 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T06:55:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T06:55:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70039270428808000,-96.84799561794004000)
Unique Key
500t000000oNP7HAAW
21-00414204
Service Request Number: 21-00414204 • Address: ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00414204
Address
ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-09T09:48:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-09T09:48:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89874147547299500,-96.76921297909458000)
Unique Key
500t000000ldJM9AAM
21-00109676
Service Request Number: 21-00109676 • Address: 2222 GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00109676
Address
2222 GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-02-04T15:20:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-04T15:20:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80498939237055000,-96.71288303438149000)
Unique Key
500t000000gMdvLAAS
21-00010284
Service Request Number: 21-00010284 • Address: DEL NORTE LN & PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00010284
Address
DEL NORTE LN & PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-05T13:08:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-05T13:08:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86846972807144600,-96.80417453034845000)
Unique Key
500t000000e1EnMAAU
21-00748480
Service Request Number: 21-00748480 • Address: 3356 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00748480
Address
3356 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-13T08:39:22.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-13T08:39:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70666701762588000,-96.84409923777099000)
Unique Key
500t000000pZiloAAC
21-00066907
Service Request Number: 21-00066907 • Address: 2600 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00066907
Address
2600 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2021-01-22T10:21:42.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-22T10:21:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71678977420080000,-96.82285976347540000)
Unique Key
500t000000fbfcPAAQ
21-00182824
Service Request Number: 21-00182824 • Address: 1907 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00182824
Address
1907 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T17:08:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T17:08:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76434292689341000,-96.84059278479774000)
Unique Key
500t000000hmpSNAAY
21-00170985
Service Request Number: 21-00170985 • Address: 2900 WENDOVER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00170985
Address
2900 WENDOVER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T11:05:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-25T11:05:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82107194871825600,-96.74131852548997000)
Unique Key
500t000000hlUP1AAM
20-01083157
Service Request Number: 20-01083157 • Address: 4250 WESTERN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01083157
Address
4250 WESTERN ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-01T20:41:23.000
Updated Date
2023-06-09T03:27:56.000
Closed Date
2020-11-01T20:41:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72988559233760000,-96.88929479919237000)
Unique Key
500t000000bjv3xAAA
21-00499981
Service Request Number: 21-00499981 • Address: 3398 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00499981
Address
3398 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T17:10:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T17:10:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78528960486780000,-96.77608062605903000)
Unique Key
500t000000mibVMAAY
21-00357034
Service Request Number: 21-00357034 • Address: 2991 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00357034
Address
2991 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T23:53:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T23:53:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79016128090404000,-96.74347000089690000)
Unique Key
500t000000khnzOAAQ
21-00841360
Service Request Number: 21-00841360 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00841360
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T13:05:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-13T13:05:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000qxCK4AAM
21-00297465
Service Request Number: 21-00297465 • Address: 8472 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00297465
Address
8472 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-02T23:00:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T23:00:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81013817628690500,-96.70346458455151000)
Unique Key
500t000000jvFruAAE
21-00312181
Service Request Number: 21-00312181 • Address: 3008 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00312181
Address
3008 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-07T22:25:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-07T22:25:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79254992717100000,-96.86864233290947000)
Unique Key
500t000000jweiqAAA
21-00464618
Service Request Number: 21-00464618 • Address: N WASHINGTON AVE & LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00464618
Address
N WASHINGTON AVE & LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-23T19:05:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T19:05:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80257305128066000,-96.79118838314064000)
Unique Key
500t000000mMUrIAAW
21-00327079
Service Request Number: 21-00327079 • Address: 5689 SAMUELL BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00327079
Address
5689 SAMUELL BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T03:22:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T03:22:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79204751088002000,-96.70344906121755000)
Unique Key
500t000000jy3qzAAA
21-00465885
Service Request Number: 21-00465885 • Address: 1164 SHADYSIDE LN, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00465885
Address
1164 SHADYSIDE LN, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-24T10:13:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-24T10:13:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80683844615536000,-96.73404562849913000)
Unique Key
500t000000mMjw5AAC
20-01206033
Service Request Number: 20-01206033 • Address: 14700 BIRCHRIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01206033
Address
14700 BIRCHRIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-12-15T13:55:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-15T13:55:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94868614534776400,-96.77665667859534000)
Unique Key
500t000000dG0KKAA0
21-00443957
Service Request Number: 21-00443957 • Address: 2518 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00443957
Address
2518 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T17:57:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T17:57:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74010697570070500,-96.85953680176848000)
Unique Key
500t000000mACyWAAW
20-01094354
Service Request Number: 20-01094354 • Address: 7326 DANASHIRE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01094354
Address
7326 DANASHIRE AVE, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T11:26:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T11:26:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87903168621125000,-96.74239278883847000)
Unique Key
500t000000bkhhRAAQ
20-01129991
Service Request Number: 20-01129991 • Address: 8441 FOX CREEK TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01129991
Address
8441 FOX CREEK TRL, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-11-17T14:15:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-17T14:15:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65178825215688400,-96.97459854661900000)
Unique Key
500t000000bn8ARAAY
21-00825798
Service Request Number: 21-00825798 • Address: 6821 LEDYARD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00825798
Address
6821 LEDYARD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T08:25:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T08:25:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97801469673042000,-96.79031749766673000)
Unique Key
500t000000quw9kAAA
21-00843377
Service Request Number: 21-00843377 • Address: 10100 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00843377
Address
10100 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T23:10:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-13T23:10:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74851134133319000,-96.64934686053043000)
Unique Key
500t000000rISudAAG
21-00881996
Service Request Number: 21-00881996 • Address: 7021 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00881996
Address
7021 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-28T09:38:57.000
Updated Date
2023-06-09T00:06:44.000
Closed Date
2021-09-28T09:38:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96708806449086600,-96.78717178819180000)
Unique Key
500t000000rkOfdAAE
20-01127583
Service Request Number: 20-01127583 • Address: S EWING AVE & 18TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01127583
Address
S EWING AVE & 18TH ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-11-16T18:57:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-16T18:57:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73494996666351000,-96.81145978821608000)
Unique Key
500t000000bmuQXAAY
21-00307131
Service Request Number: 21-00307131 • Address: 5800 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00307131
Address
5800 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-06T15:48:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T15:48:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78283808087261500,-96.71651443326915000)
Unique Key
500t000000jwAU5AAM
21-00527207
Service Request Number: 21-00527207 • Address: 121 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00527207
Address
121 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:40:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T08:40:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70606043277929000,-96.82561593384087000)
Unique Key
500t000000mz7PHAAY
21-00261873
Service Request Number: 21-00261873 • Address: 7219 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00261873
Address
7219 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T11:12:48.000
Updated Date
2023-06-09T01:49:39.000
Closed Date
2021-03-24T11:12:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99386962075748600,-96.77962442134205000)
Unique Key
500t000000jCEYZAA4
21-00347947
Service Request Number: 21-00347947 • Address: 2900 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00347947
Address
2900 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T15:38:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T15:38:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66069471954411000,-96.86414809782795000)
Unique Key
500t000000kgMpFAAU
21-00875462
Service Request Number: 21-00875462 • Address: 10477 CARRY BACK CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00875462
Address
10477 CARRY BACK CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-23T19:28:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-23T19:28:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88751761199572600,-96.87126785312340000)
Unique Key
500t000000rixWsAAI
20-01111299
Service Request Number: 20-01111299 • Address: 200 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01111299
Address
200 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-11T09:59:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-11T09:59:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74888402101174000,-96.82440119266455000)
Unique Key
500t000000blnDoAAI
20-01216104
Service Request Number: 20-01216104 • Address: 1724 MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01216104
Address
1724 MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2020-12-18T15:56:55.000
Updated Date
2023-06-09T02:46:38.000
Closed Date
2020-12-18T15:56:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69160478100898000,-96.68284020805224000)
Unique Key
500t000000dH5rGAAS
21-00506065
Service Request Number: 21-00506065 • Address: 1307 LUCCHESE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00506065
Address
1307 LUCCHESE LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T09:48:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T09:48:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67502147380617000,-96.58424586063599000)
Unique Key
500t000000mjM1qAAE
21-00199970
Service Request Number: 21-00199970 • Address: 8304 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00199970
Address
8304 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T13:49:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-05T13:49:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91833931731018500,-96.75985069826386000)
Unique Key
500t000000hoZqNAAU
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