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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01044847
Service Request Number: 20-01044847 • Address: 1505 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01044847
Address
1505 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-19T13:48:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-19T13:48:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79662700049986000,-96.78477566847377000)
Unique Key
500t000000aU0i5AAC
20-01217600
Service Request Number: 20-01217600 • Address: 1841 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01217600
Address
1841 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-19T13:12:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-19T13:12:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80307314334074000,-96.78253180815376000)
Unique Key
500t000000dHDpXAAW
21-00048800
Service Request Number: 21-00048800 • Address: 10215 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00048800
Address
10215 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-18T00:59:00.000
Status
Closed
Created Date
2021-01-16T09:12:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-16T09:12:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91613125595974000,-96.70863019152688000)
Unique Key
500t000000egzYCAAY
21-00371509
Service Request Number: 21-00371509 • Address: 5900 SANDHURST LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00371509
Address
5900 SANDHURST LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T08:11:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T08:11:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84383223023075000,-96.76530352495203000)
Unique Key
500t000000l8xqzAAA
20-01153174
Service Request Number: 20-01153174 • Address: 1236 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01153174
Address
1236 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T17:25:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T17:25:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.73370733703521000,-96.81349421109070000)
Unique Key
500t000000cZ4AGAA0
21-00274612
Service Request Number: 21-00274612 • Address: 2550 BEECHMONT DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00274612
Address
2550 BEECHMONT DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed
Created Date
2021-03-27T21:47:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-27T21:47:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82246686194885000,-96.68616152720638000)
Unique Key
500t000000jDIXwAAO
21-00365592
Service Request Number: 21-00365592 • Address: 1526 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00365592
Address
1526 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T14:24:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-24T14:24:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74804381477579000,-96.80304377530418000)
Unique Key
500t000000kiw6UAAQ
21-00188657
Service Request Number: 21-00188657 • Address: 1600 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00188657
Address
1600 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T10:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T10:51:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71218826712127000,-96.79801752418571000)
Unique Key
500t000000hnXeSAAU
20-01077613
Service Request Number: 20-01077613 • Address: 5427 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01077613
Address
5427 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T18:02:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T18:02:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85713299496097000,-96.81966056067039000)
Unique Key
500t000000bjZY4AAM
21-00213950
Service Request Number: 21-00213950 • Address: 11331 GLEN CROSS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00213950
Address
11331 GLEN CROSS DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-10T10:19:54.000
Updated Date
2023-06-09T02:18:57.000
Closed Date
2021-03-10T10:19:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84806655393886400,-96.65430222985357000)
Unique Key
500t000000ia5a3AAA
21-00664998
Service Request Number: 21-00664998 • Address: 8200 LOMO ALTO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00664998
Address
8200 LOMO ALTO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T13:12:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T13:12:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86233596229939000,-96.81147072715080000)
Unique Key
500t000000oMTWxAAO
20-01103789
Service Request Number: 20-01103789 • Address: CONWAY ST & VILLAGE FAIR DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01103789
Address
CONWAY ST & VILLAGE FAIR DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-11-09T11:14:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-09T11:14:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69082342176673000,-96.82961248794444000)
Unique Key
500t000000blICXAA2
21-00386212
Service Request Number: 21-00386212 • Address: 5004 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00386212
Address
5004 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:52:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T14:52:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78349271054097600,-96.73032441623566000)
Unique Key
500t000000lAuKQAA0
21-00721310
Service Request Number: 21-00721310 • Address: BICKERS ST & HARSTON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00721310
Address
BICKERS ST & HARSTON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T07:58:58.000
Updated Date
2023-06-09T00:37:19.000
Closed Date
2021-08-05T07:58:58.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78705497746979000,-96.85031421672932000)
Unique Key
500t000000pAgxaAAC
21-00815113
Service Request Number: 21-00815113 • Address: ARLENE LN & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00815113
Address
ARLENE LN & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-03T10:42:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-03T10:42:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69163141384280000,-96.68290571375488000)
Unique Key
500t000000qtLfwAAE
20-01159569
Service Request Number: 20-01159569 • Address: 7796 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01159569
Address
7796 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-27T16:47:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-27T16:47:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87175033573607400,-96.77367268144823000)
Unique Key
500t000000cZW9AAAW
21-00438328
Service Request Number: 21-00438328 • Address: KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00438328
Address
KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-15T23:03:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-15T23:03:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76670236120814000,-96.83571259259423000)
Unique Key
500t000000m9XwoAAE
21-00413196
Service Request Number: 21-00413196 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00413196
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-09T23:59:00.000
Status
Closed
Created Date
2021-05-08T12:58:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-08T12:58:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85101349294885000,-96.77001276710577000)
Unique Key
500t000000ldCBWAA2
21-00743209
Service Request Number: 21-00743209 • Address: 4100 TACOMA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00743209
Address
4100 TACOMA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-11T14:59:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T14:59:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70876306878137000,-96.77773280245964000)
Unique Key
500t000000pYqc0AAC
21-00797768
Service Request Number: 21-00797768 • Address: 11019 WALLBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00797768
Address
11019 WALLBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-29T14:16:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-29T14:16:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87666088134166400,-96.69348739601630000)
Unique Key
500t000000qVp50AAC
21-00548521
Service Request Number: 21-00548521 • Address: 2231 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00548521
Address
2231 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T21:42:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T21:42:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70211969299097000,-96.78757457739489000)
Unique Key
500t000000n1QjfAAE
21-00079023
Service Request Number: 21-00079023 • Address: 2300 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00079023
Address
2300 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-01-26T15:21:48.000
Updated Date
2023-06-09T02:40:27.000
Closed Date
2021-01-26T15:21:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77468703074307400,-96.77492818654027000)
Unique Key
500t000000fd8eWAAQ
21-00265000
Service Request Number: 21-00265000 • Address: 443 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00265000
Address
443 S ERVAY ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:24:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:24:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77854447816563500,-96.79650873355291000)
Unique Key
500t000000jCVSlAAO
21-00566516
Service Request Number: 21-00566516 • Address: GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00566516
Address
GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T09:29:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T09:29:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.78503828034374000,-96.90821997054347000)
Unique Key
500t000000nOJy7AAG
21-00834459
Service Request Number: 21-00834459 • Address: 601 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00834459
Address
601 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-10T11:12:37.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-10T11:12:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77873373664090000,-96.83361316657498000)
Unique Key
500t000000qwES1AAM
21-00051782
Service Request Number: 21-00051782 • Address: S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00051782
Address
S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-01-18T15:25:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-18T15:25:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77576725947526000,-96.80691801817880000)
Unique Key
500t000000ehRLOAA2
21-00136550
Service Request Number: 21-00136550 • Address: CARLTON GARRETT ST & BUDD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00136550
Address
CARLTON GARRETT ST & BUDD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed
Created Date
2021-02-12T19:56:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-12T19:56:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74070164977499000,-96.75628788069523000)
Unique Key
500t000000h9VanAAE
21-00504027
Service Request Number: 21-00504027 • Address: IRVING BLVD & REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00504027
Address
IRVING BLVD & REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:57:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T15:57:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80847705216688000,-96.90068706076403000)
Unique Key
500t000000mj7TBAAY
21-00289392
Service Request Number: 21-00289392 • Address: N CENTRAL EXPY & LIVE OAK ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00289392
Address
N CENTRAL EXPY & LIVE OAK ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-31T18:52:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-31T18:52:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78639547262519000,-96.79201226797035000)
Unique Key
500t000000jEdFFAA0
20-01101782
Service Request Number: 20-01101782 • Address: 2866 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01101782
Address
2866 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T09:11:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T09:11:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76008539903512000,-96.67052146724122000)
Unique Key
500t000000bl5hDAAQ
21-00179997
Service Request Number: 21-00179997 • Address: 3300 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00179997
Address
3300 LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-02-28T12:59:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-28T12:59:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80801252042394000,-96.80076899233397000)
Unique Key
500t000000hmRStAAM
21-00140626
Service Request Number: 21-00140626 • Address: 2907 ALLISTER ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00140626
Address
2907 ALLISTER ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-14T19:23:45.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-14T19:23:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90713462496080000,-96.87754924216108000)
Unique Key
500t000000h9nOTAAY
20-01078572
Service Request Number: 20-01078572 • Address: 3739 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01078572
Address
3739 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-10-30T10:17:35.000
Updated Date
2023-06-09T03:27:14.000
Closed Date
2020-10-30T10:17:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79279767067759000,-96.88247083788320000)
Unique Key
500t000000bjed4AAA
21-00307917
Service Request Number: 21-00307917 • Address: 8943 DICEMAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00307917
Address
8943 DICEMAN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-06T19:59:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-06T19:59:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82226828165233000,-96.70577825296192000)
Unique Key
500t000000jwFGsAAM
21-00773229
Service Request Number: 21-00773229 • Address: 9349 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00773229
Address
9349 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T08:33:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-20T08:33:23.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90937903016587000,-96.73784459337895000)
Unique Key
500t000000pyOmRAAU
20-01207528
Service Request Number: 20-01207528 • Address: 2811 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01207528
Address
2811 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-15T15:18:19.000
Updated Date
2023-06-09T03:07:58.000
Closed Date
2020-12-15T15:18:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70821257453284400,-96.77688086450331000)
Unique Key
500t000000dG9LIAA0
21-00189410
Service Request Number: 21-00189410 • Address: 1400 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00189410
Address
1400 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T10:46:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T10:46:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66279895954664000,-96.80160909037983000)
Unique Key
500t000000hncAIAAY
21-00267961
Service Request Number: 21-00267961 • Address: 13607 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00267961
Address
13607 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-03-25T15:12:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T15:12:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93307568526774500,-96.77911633372229000)
Unique Key
500t000000jCm34AAC
20-01151591
Service Request Number: 20-01151591 • Address: 11005 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01151591
Address
11005 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:47:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T13:47:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83771996140646000,-96.65335226085999000)
Unique Key
500t000000cYxrvAAC
21-00756271
Service Request Number: 21-00756271 • Address: 1508 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00756271
Address
1508 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T12:22:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T12:22:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79993427940895000,-96.78035924454598000)
Unique Key
500t000000parS0AAI
21-00663067
Service Request Number: 21-00663067 • Address: N GOOD LATIMER EXPY & N CENTRAL EXPY SB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00663067
Address
N GOOD LATIMER EXPY & N CENTRAL EXPY SB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T03:44:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T03:44:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79630475806139600,-96.79310868508107000)
Unique Key
500t000000oMAuwAAG
21-00379502
Service Request Number: 21-00379502 • Address: PRESTON OAKS RD & MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00379502
Address
PRESTON OAKS RD & MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T20:36:35.000
Updated Date
2023-06-09T01:41:21.000
Closed Date
2021-04-28T20:36:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94307794781731500,-96.81444367394185000)
Unique Key
500t000000l9zLVAAY
20-01222280
Service Request Number: 20-01222280 • Address: 4049 CLOVER LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01222280
Address
4049 CLOVER LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T17:30:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T17:30:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87105871726129000,-96.84344562319560000)
Unique Key
500t000000dHiXuAAK
20-01030619
Service Request Number: 20-01030619 • Address: 4331 MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01030619
Address
4331 MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-14T09:53:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-14T09:53:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66328908577317000,-96.75163799756402000)
Unique Key
500t000000aTAkiAAG
20-01211235
Service Request Number: 20-01211235 • Address: NUESTRA DR & RIDGETOWN CIR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01211235
Address
NUESTRA DR & RIDGETOWN CIR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T09:59:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-17T09:59:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91169641749964000,-96.81174957714990000)
Unique Key
500t000000dGav7AAC
21-00270629
Service Request Number: 21-00270629 • Address: N EDGEFIELD AVE & RANIER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00270629
Address
N EDGEFIELD AVE & RANIER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T11:34:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T11:34:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75089473282383000,-96.84404153697650000)
Unique Key
500t000000jD1FZAA0
21-00371147
Service Request Number: 21-00371147 • Address: 2400 PITTMAN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00371147
Address
2400 PITTMAN ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T11:42:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T11:42:08.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77332783025203000,-96.83065425967399000)
Unique Key
500t000000l8ujoAAA
21-00787141
Service Request Number: 21-00787141 • Address: 3500 KRISTEN DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00787141
Address
3500 KRISTEN DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-25T13:52:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T13:52:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70346769713707000,-96.75845534935242000)
Unique Key
500t000000q0bLcAAI
21-00367863
Service Request Number: 21-00367863 • Address: 175 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00367863
Address
175 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T12:33:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T12:33:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79172705599235000,-96.82377763003774000)
Unique Key
500t000000kjK7fAAE
21-00706092
Service Request Number: 21-00706092 • Address: 2100 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00706092
Address
2100 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-07-30T20:06:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T20:06:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70748415901377000,-96.79733947528409000)
Unique Key
500t000000p8K99AAE
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