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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00671788
Service Request Number: 21-00671788 • Address: 3256 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00671788
Address
3256 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T09:07:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T09:07:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89774542947484500,-96.86893942618883000)
Unique Key
500t000000oNTPBAA4
21-00307056
Service Request Number: 21-00307056 • Address: 9711 SOPHORA CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00307056
Address
9711 SOPHORA CIR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-06T15:35:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T15:35:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.62829152426786500,-96.95126489398304000)
Unique Key
500t000000jwA8iAAE
20-01224734
Service Request Number: 20-01224734 • Address: 1800 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01224734
Address
1800 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-22T12:16:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T12:16:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76610593706191600,-96.82280259864412000)
Unique Key
500t000000dxvHjAAI
21-00275946
Service Request Number: 21-00275946 • Address: 4680 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00275946
Address
4680 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-28T21:46:33.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-28T21:46:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70564050770883600,-96.90049660151584000)
Unique Key
500t000000jDS7cAAG
20-01194198
Service Request Number: 20-01194198 • Address: 4304 DEERE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01194198
Address
4304 DEERE ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T16:20:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T16:20:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80524702973740000,-96.78665006909260000)
Unique Key
500t000000bNlBLAA0
21-00311455
Service Request Number: 21-00311455 • Address: 5900 FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00311455
Address
5900 FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T15:57:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T15:57:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90936721520343000,-96.80711940467845000)
Unique Key
500t000000jwZM4AAM
21-00756213
Service Request Number: 21-00756213 • Address: 9735 TREVOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00756213
Address
9735 TREVOR DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-16T11:23:56.000
Updated Date
2023-06-09T00:25:07.000
Closed Date
2021-08-16T11:23:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91998938496853000,-96.72022186389135000)
Unique Key
500t000000paqjGAAQ
21-00426475
Service Request Number: 21-00426475 • Address: 915 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00426475
Address
915 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T13:52:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-12T13:52:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73429892213326000,-96.83799267701000000)
Unique Key
500t000000leoxPAAQ
20-01029912
Service Request Number: 20-01029912 • Address: 5539 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01029912
Address
5539 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-14T11:16:48.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-14T11:16:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81732343599934000,-96.77382559467074000)
Unique Key
500t000000aT93mAAC
21-00682017
Service Request Number: 21-00682017 • Address: DRUID LN & LOMO ALTO DR, DALLAS, TX, 75205 • Department: Transportation and Public Works Department
Service Request Number
21-00682017
Address
DRUID LN & LOMO ALTO DR, DALLAS, TX, 75205
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T12:50:40.000
Updated Date
2023-06-09T00:35:38.000
Closed Date
2021-07-23T12:50:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84829978649916000,-96.81212126996995000)
Unique Key
500t000000oo7SiAAI
21-00460688
Service Request Number: 21-00460688 • Address: 4202 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00460688
Address
4202 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T13:49:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T13:49:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69853469392732000,-96.79501876721963000)
Unique Key
500t000000mCYyGAAW
20-01120337
Service Request Number: 20-01120337 • Address: 17011 VILLAGE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01120337
Address
17011 VILLAGE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T15:32:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-13T15:32:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97919320096432000,-96.82513884213395000)
Unique Key
500t000000bmLpCAAU
21-00652401
Service Request Number: 21-00652401 • Address: PUGET ST & BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00652401
Address
PUGET ST & BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-07-14T16:57:26.000
Updated Date
2023-06-09T00:39:17.000
Closed Date
2021-07-14T16:57:26.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78870274032489400,-96.85344753457743000)
Unique Key
500t000000oKKQyAAO
21-00184948
Service Request Number: 21-00184948 • Address: 5438 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00184948
Address
5438 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T09:44:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-02T09:44:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.82986880525291400,-96.77635042413411000)
Unique Key
500t000000hn6jmAAA
21-00169867
Service Request Number: 21-00169867 • Address: 938 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00169867
Address
938 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T21:22:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T21:22:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84400586708671000,-96.70281432662615000)
Unique Key
500t000000hlLzqAAE
21-00599197
Service Request Number: 21-00599197 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00599197
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-29T12:19:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-29T12:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66266292189399000,-96.93223164558334000)
Unique Key
500t000000lZnjtAAC
21-00760756
Service Request Number: 21-00760756 • Address: 2835 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00760756
Address
2835 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:12:23.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-17T14:12:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71355222746452500,-96.83289514874343000)
Unique Key
500t000000pwXWnAAM
21-00734552
Service Request Number: 21-00734552 • Address: 9109 CLEARHURST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00734552
Address
9109 CLEARHURST DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-29T08:19:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T08:19:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87005753848330000,-96.72972141104863000)
Unique Key
500t000000pXXKAAA4
21-00207030
Service Request Number: 21-00207030 • Address: FERNWOOD AVE & STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00207030
Address
FERNWOOD AVE & STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-03-08T14:49:43.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-08T14:49:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73732272824499000,-96.80925152568440000)
Unique Key
500t000000iZOTRAA4
21-00423430
Service Request Number: 21-00423430 • Address: 1700 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00423430
Address
1700 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T21:21:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T21:21:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75885619421037400,-96.84733710934417000)
Unique Key
500t000000leUAAAA2
21-00549840
Service Request Number: 21-00549840 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00549840
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T09:49:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T09:49:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97296062986203000,-96.76935555636862000)
Unique Key
500t000000n1ZrLAAU
21-00472799
Service Request Number: 21-00472799 • Address: 805 NEWELL AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00472799
Address
805 NEWELL AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-25T16:22:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-25T16:22:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80520339040694500,-96.74079769051963000)
Unique Key
500t000000mOKQiAAO
21-00307982
Service Request Number: 21-00307982 • Address: 2400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00307982
Address
2400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T20:48:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-06T20:48:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77385426437049000,-96.77398880358320000)
Unique Key
500t000000jwFm0AAE
21-00481902
Service Request Number: 21-00481902 • Address: 1700 ESSEX AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00481902
Address
1700 ESSEX AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T17:39:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T17:39:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72785463716371600,-96.79866949414944000)
Unique Key
500t000000mPqjnAAC
21-00738665
Service Request Number: 21-00738665 • Address: SCYENE RD & GLOVER PASS, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00738665
Address
SCYENE RD & GLOVER PASS, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T13:49:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-10T13:49:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76330261507037000,-96.70926554411729000)
Unique Key
500t000000pY8shAAC
21-00280899
Service Request Number: 21-00280899 • Address: 5836 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00280899
Address
5836 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T07:39:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T07:39:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92145713875698500,-96.80660190613070000)
Unique Key
500t000000jDuIBAA0
21-00531094
Service Request Number: 21-00531094 • Address: 11000 PADDOCK CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00531094
Address
11000 PADDOCK CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T18:12:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T18:12:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87139823499054400,-96.69246496938341000)
Unique Key
500t000000mzUKpAAM
21-00186736
Service Request Number: 21-00186736 • Address: S BUCKNER BLVD & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00186736
Address
S BUCKNER BLVD & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T14:23:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-02T14:23:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73432373963052600,-96.68299121559330000)
Unique Key
500t000000hnGllAAE
21-00597497
Service Request Number: 21-00597497 • Address: 7025 ATHA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00597497
Address
7025 ATHA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-28T16:52:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-28T16:52:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71541723372084000,-96.70121248760783000)
Unique Key
500t000000lZdD8AAK
21-00473742
Service Request Number: 21-00473742 • Address: 3118 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00473742
Address
3118 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T17:50:47.000
Updated Date
2023-06-09T00:55:10.000
Closed Date
2021-05-25T17:50:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83462432392534000,-96.66342836718050000)
Unique Key
500t000000mOuLnAAK
20-01213633
Service Request Number: 20-01213633 • Address: DALTON DR & CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01213633
Address
DALTON DR & CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T15:28:01.000
Updated Date
2023-06-09T03:09:05.000
Closed Date
2020-12-17T15:28:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70232359913382000,-96.78490723654987000)
Unique Key
500t000000dGolcAAC
21-00326872
Service Request Number: 21-00326872 • Address: HILLCREST RD & ELMRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00326872
Address
HILLCREST RD & ELMRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-12T21:03:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-12T21:03:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93460864641692000,-96.78625749616494000)
Unique Key
500t000000jy1IRAAY
21-00292166
Service Request Number: 21-00292166 • Address: 4929 CHILTON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00292166
Address
4929 CHILTON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-01T14:43:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-01T14:43:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78486603857825000,-96.70926678951500000)
Unique Key
500t000000jEuiRAAS
21-00119778
Service Request Number: 21-00119778 • Address: 1402 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00119778
Address
1402 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T11:11:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-04T11:11:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73187607047396000,-96.83999389144347000)
Unique Key
500t000000gNeGoAAK
21-00248173
Service Request Number: 21-00248173 • Address: 9908 GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00248173
Address
9908 GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T16:29:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T16:29:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87833649814853500,-96.71462979820775000)
Unique Key
500t000000jAxgbAAC
20-01077796
Service Request Number: 20-01077796 • Address: 11791 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01077796
Address
11791 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T22:11:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T22:11:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90953037038655500,-96.87260289374430000)
Unique Key
500t000000bjaeKAAQ
21-00219661
Service Request Number: 21-00219661 • Address: 174 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00219661
Address
174 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-11T13:21:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T13:21:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73059811039191000,-96.82471886786821000)
Unique Key
500t000000iaebiAAA
21-00443803
Service Request Number: 21-00443803 • Address: 7110 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00443803
Address
7110 GLENDORA AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-17T17:02:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T17:02:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88511688365197000,-96.78244842181492000)
Unique Key
500t000000mABbyAAG
21-00421392
Service Request Number: 21-00421392 • Address: 3721 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00421392
Address
3721 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-11T11:42:14.000
Updated Date
2023-06-09T01:37:57.000
Closed Date
2021-05-11T11:42:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90138927622185000,-96.85515879962034000)
Unique Key
500t000000leCRTAA2
21-00266211
Service Request Number: 21-00266211 • Address: 10910 DENNIS RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00266211
Address
10910 DENNIS RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T08:29:43.000
Updated Date
2023-06-09T02:02:45.000
Closed Date
2021-03-25T08:29:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89677108025030000,-96.88133383578688000)
Unique Key
500t000000jCdWCAA0
21-00292188
Service Request Number: 21-00292188 • Address: 4929 CHILTON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00292188
Address
4929 CHILTON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-04-01T14:46:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-01T14:46:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78486603857825000,-96.70926678951500000)
Unique Key
500t000000jEupXAAS
21-00265003
Service Request Number: 21-00265003 • Address: 345 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00265003
Address
345 S ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:28:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:28:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77934012912770400,-96.79673701719186000)
Unique Key
500t000000jCVTZAA4
20-01165647
Service Request Number: 20-01165647 • Address: 16723 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01165647
Address
16723 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T20:10:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T20:10:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98404380617794400,-96.77780675204366000)
Unique Key
500t000000ca8rwAAA
21-00012220
Service Request Number: 21-00012220 • Address: 19350 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00012220
Address
19350 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-05T17:52:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-05T17:52:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.01071348243195000,-96.79530282779970000)
Unique Key
500t000000e1Pb6AAE
21-00303063
Service Request Number: 21-00303063 • Address: 4155 FAWNHOLLOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00303063
Address
4155 FAWNHOLLOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T10:32:36.000
Updated Date
2023-06-09T01:56:24.000
Closed Date
2021-04-05T10:32:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91480071355931600,-96.83944589423822000)
Unique Key
500t000000jvmKoAAI
21-00363549
Service Request Number: 21-00363549 • Address: RYLIE RD & HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00363549
Address
RYLIE RD & HAYMARKET RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T15:35:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T15:35:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69047873641510000,-96.63992548105226000)
Unique Key
500t000000kig1tAAA
21-00766670
Service Request Number: 21-00766670 • Address: 9819 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00766670
Address
9819 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T07:24:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T07:24:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74382269148864600,-96.65162320129267000)
Unique Key
500t000000pxTwFAAU
21-00508991
Service Request Number: 21-00508991 • Address: 9597 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00508991
Address
9597 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T20:14:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T20:14:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83474774230193000,-96.70135091571933000)
Unique Key
500t000000mjerRAAQ
21-00415300
Service Request Number: 21-00415300 • Address: 6918 TESSLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00415300
Address
6918 TESSLA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed
Created Date
2021-05-10T07:58:29.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-10T07:58:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66476440919072000,-96.79502146892557000)
Unique Key
500t000000ldUATAA2
21-00346819
Service Request Number: 21-00346819 • Address: 5720 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00346819
Address
5720 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T12:17:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T12:17:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83123120088665600,-96.76944548105588000)
Unique Key
500t000000kgBnGAAU
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