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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01028480
Service Request Number: 20-01028480 • Address: 3800 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01028480
Address
3800 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-10-14T01:45:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-14T01:45:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.76884678658620000,-96.74739951992078000)
Unique Key
500t000000aT31uAAC
20-01094432
Service Request Number: 20-01094432 • Address: 6623 GENTLE WIND LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01094432
Address
6623 GENTLE WIND LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T11:39:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T11:39:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96214554178607000,-96.79290815928228000)
Unique Key
500t000000bkhx6AAA
21-00274036
Service Request Number: 21-00274036 • Address: 1711 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00274036
Address
1711 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed
Created Date
2021-03-27T13:38:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-27T13:38:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74138306974527500,-96.65320446262753000)
Unique Key
500t000000jDFktAAG
21-00285740
Service Request Number: 21-00285740 • Address: 7900 VALENTINE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00285740
Address
7900 VALENTINE CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T14:43:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T14:43:44.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74015150813147000,-96.68653775845350000)
Unique Key
500t000000jEMIGAA4
21-00712532
Service Request Number: 21-00712532 • Address: 2500 HUDNALL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00712532
Address
2500 HUDNALL ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-02T17:15:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-02T17:15:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81825657678918000,-96.83271762233613000)
Unique Key
500t000000p9H6cAAE
21-00134413
Service Request Number: 21-00134413 • Address: MUNDY DR & STOVALL CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00134413
Address
MUNDY DR & STOVALL CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-02-12T12:25:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-12T12:25:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71395389624831000,-96.78798084632811000)
Unique Key
500t000000h9KiAAAU
21-00355199
Service Request Number: 21-00355199 • Address: 13306 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00355199
Address
13306 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T13:09:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T13:09:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92964972718819000,-96.71781126019359000)
Unique Key
500t000000khVnXAAU
21-00215135
Service Request Number: 21-00215135 • Address: 9822 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
21-00215135
Address
9822 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-10T14:09:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-10T14:09:34.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88183941611410000,-96.76995770201587000)
Unique Key
500t000000iaChpAAE
21-00204731
Service Request Number: 21-00204731 • Address: 4100 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00204731
Address
4100 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-08T08:33:41.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-08T08:33:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88765366381966000,-96.84183781178375000)
Unique Key
500t000000iZAiUAAW
21-00210307
Service Request Number: 21-00210307 • Address: 12906 JENNIFER PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00210307
Address
12906 JENNIFER PL, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T12:01:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-09T12:01:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92402828901559000,-96.71010580424280000)
Unique Key
500t000000iZiOIAA0
20-01224381
Service Request Number: 20-01224381 • Address: C F HAWN FWY EB & BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01224381
Address
C F HAWN FWY EB & BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T12:41:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T12:41:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74713048808831000,-96.75343138158020000)
Unique Key
500t000000dxsuTAAQ
21-00114862
Service Request Number: 21-00114862 • Address: 710 FLETCHER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00114862
Address
710 FLETCHER ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T17:29:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T17:29:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78612247155320000,-96.76613584380220000)
Unique Key
500t000000gN6ulAAC
21-00445746
Service Request Number: 21-00445746 • Address: 6400 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00445746
Address
6400 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-18T10:28:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T10:28:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77903417098847000,-96.70830442677192000)
Unique Key
500t000000mARI6AAO
21-00453377
Service Request Number: 21-00453377 • Address: 4235 RUST COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00453377
Address
4235 RUST COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T17:36:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T17:36:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67126317736434000,-96.74742979496439000)
Unique Key
500t000000mBJI4AAO
21-00182972
Service Request Number: 21-00182972 • Address: 10397 N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
21-00182972
Address
10397 N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:30:33.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-01T15:30:33.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88756053010648000,-96.77007751054443000)
Unique Key
500t000000hmqXdAAI
21-00830398
Service Request Number: 21-00830398 • Address: 1110 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00830398
Address
1110 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T09:55:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T09:55:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77785454983746400,-96.78753652533835000)
Unique Key
500t000000qvawOAAQ
20-01161003
Service Request Number: 20-01161003 • Address: 4112 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01161003
Address
4112 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-28T23:34:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-28T23:34:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99884835608088500,-96.83985327115205000)
Unique Key
500t000000cZcytAAC
21-00656541
Service Request Number: 21-00656541 • Address: SAN RAFAEL DR & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00656541
Address
SAN RAFAEL DR & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T20:14:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-15T20:14:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81445555240149000,-96.72441431252427000)
Unique Key
500t000000oL2YrAAK
21-00546168
Service Request Number: 21-00546168 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00546168
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T12:56:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T12:56:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000n1AcaAAE
21-00876226
Service Request Number: 21-00876226 • Address: 7231 TOKALON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00876226
Address
7231 TOKALON DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-24T13:30:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-24T13:30:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82209679088051500,-96.73345032384867000)
Unique Key
500t000000rj39zAAA
21-00765420
Service Request Number: 21-00765420 • Address: 2201 CLAY ALY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00765420
Address
2201 CLAY ALY, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-18T15:32:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T15:32:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79572285060248000,-96.79720075085943000)
Unique Key
500t000000pxG9UAAU
21-00472379
Service Request Number: 21-00472379 • Address: 4014 CEDAR ELM LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00472379
Address
4014 CEDAR ELM LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T15:23:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T15:23:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78989599078204000,-96.86203474557755000)
Unique Key
500t000000mOB6BAAW
21-00890110
Service Request Number: 21-00890110 • Address: 811 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00890110
Address
811 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T11:55:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T11:55:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74980399715695000,-96.81186262837561000)
Unique Key
500t000000s7jzCAAQ
21-00639715
Service Request Number: 21-00639715 • Address: BREMEN ST & MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00639715
Address
BREMEN ST & MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-11T18:02:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T18:02:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83135391077268000,-96.76683398366691000)
Unique Key
500t000000o1mCnAAI
21-00236171
Service Request Number: 21-00236171 • Address: 2ND AVE & BRUTON RD, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00236171
Address
2ND AVE & BRUTON RD, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-03-16T20:40:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-16T20:40:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74745074189641000,-96.72875851338725000)
Unique Key
500t000000icAxYAAU
21-00433897
Service Request Number: 21-00433897 • Address: GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00433897
Address
GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T10:44:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T10:44:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71321385916056000,-96.70016908632404000)
Unique Key
500t000000lfgj5AAA
21-00470259
Service Request Number: 21-00470259 • Address: 7305 WILD VALLEY DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00470259
Address
7305 WILD VALLEY DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T09:58:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T09:58:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85781536769936000,-96.73725193098899000)
Unique Key
500t000000mNbimAAC
21-00495959
Service Request Number: 21-00495959 • Address: 5454 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00495959
Address
5454 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T20:20:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:20:44.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82632769374112000,-96.77593930584004000)
Unique Key
500t000000miCq2AAE
21-00068980
Service Request Number: 21-00068980 • Address: 804 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00068980
Address
804 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-22T15:25:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-22T15:25:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78732634497761000,-96.76252581890664000)
Unique Key
500t000000fbs6eAAA
21-00031137
Service Request Number: 21-00031137 • Address: 2633 ANDJON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00031137
Address
2633 ANDJON DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T18:45:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-11T18:45:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87525686312838000,-96.88825709778068000)
Unique Key
500t000000efCb0AAE
20-01088976
Service Request Number: 20-01088976 • Address: 3258 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01088976
Address
3258 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-03T14:25:16.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-03T14:25:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80687030333449000,-96.80348595619328000)
Unique Key
500t000000bkKqKAAU
21-00018675
Service Request Number: 21-00018675 • Address: 4412 CARUTH BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00018675
Address
4412 CARUTH BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T13:25:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T13:25:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85895046554661000,-96.81057796793348000)
Unique Key
500t000000edtN2AAI
21-00639948
Service Request Number: 21-00639948 • Address: 556 SUNBURST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00639948
Address
556 SUNBURST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-11T21:51:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-11T21:51:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72115394792671600,-96.66045189318365000)
Unique Key
500t000000o1oSVAAY
21-00462113
Service Request Number: 21-00462113 • Address: 866 CADIZ ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00462113
Address
866 CADIZ ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T17:50:33.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-21T17:50:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77033198128110000,-96.79956735695215000)
Unique Key
500t000000mCwHfAAK
20-01242419
Service Request Number: 20-01242419 • Address: 10525 DUNAWAY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01242419
Address
10525 DUNAWAY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-12-29T13:30:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-29T13:30:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83874345902600600,-96.66765698535546000)
Unique Key
500t000000dzMJOAA2
21-00489337
Service Request Number: 21-00489337 • Address: 3530 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00489337
Address
3530 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-30T19:40:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-30T19:40:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65703962325763000,-96.76244591602120000)
Unique Key
500t000000mhQPoAAM
21-00584193
Service Request Number: 21-00584193 • Address: 1717 SOUTHERLAND AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00584193
Address
1717 SOUTHERLAND AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T16:30:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-24T16:30:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72291161027366000,-96.79947129921868000)
Unique Key
500t000000nQItUAAW
21-00472132
Service Request Number: 21-00472132 • Address: 18406 TIMBER OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00472132
Address
18406 TIMBER OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T16:28:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T16:28:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00283986947480500,-96.86415714022765000)
Unique Key
500t000000mO7GZAA0
21-00578370
Service Request Number: 21-00578370 • Address: 3200 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00578370
Address
3200 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-06-23T13:56:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-23T13:56:02.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Web
Lat Long Value
(32.66987153208668000,-96.76822867066785000)
Unique Key
500t000000nPdtgAAC
20-01044847
Service Request Number: 20-01044847 • Address: 1505 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01044847
Address
1505 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-19T13:48:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-19T13:48:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79662700049986000,-96.78477566847377000)
Unique Key
500t000000aU0i5AAC
20-01217600
Service Request Number: 20-01217600 • Address: 1841 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01217600
Address
1841 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-19T13:12:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-19T13:12:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80307314334074000,-96.78253180815376000)
Unique Key
500t000000dHDpXAAW
21-00048800
Service Request Number: 21-00048800 • Address: 10215 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00048800
Address
10215 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-18T00:59:00.000
Status
Closed
Created Date
2021-01-16T09:12:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-16T09:12:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91613125595974000,-96.70863019152688000)
Unique Key
500t000000egzYCAAY
21-00371509
Service Request Number: 21-00371509 • Address: 5900 SANDHURST LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00371509
Address
5900 SANDHURST LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T08:11:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T08:11:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84383223023075000,-96.76530352495203000)
Unique Key
500t000000l8xqzAAA
20-01153174
Service Request Number: 20-01153174 • Address: 1236 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01153174
Address
1236 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T17:25:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T17:25:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.73370733703521000,-96.81349421109070000)
Unique Key
500t000000cZ4AGAA0
21-00274612
Service Request Number: 21-00274612 • Address: 2550 BEECHMONT DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00274612
Address
2550 BEECHMONT DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed
Created Date
2021-03-27T21:47:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-27T21:47:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82246686194885000,-96.68616152720638000)
Unique Key
500t000000jDIXwAAO
21-00365592
Service Request Number: 21-00365592 • Address: 1526 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00365592
Address
1526 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T14:24:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-24T14:24:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74804381477579000,-96.80304377530418000)
Unique Key
500t000000kiw6UAAQ
21-00188657
Service Request Number: 21-00188657 • Address: 1600 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00188657
Address
1600 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T10:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T10:51:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71218826712127000,-96.79801752418571000)
Unique Key
500t000000hnXeSAAU
20-01077613
Service Request Number: 20-01077613 • Address: 5427 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01077613
Address
5427 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T18:02:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T18:02:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85713299496097000,-96.81966056067039000)
Unique Key
500t000000bjZY4AAM
21-00664998
Service Request Number: 21-00664998 • Address: 8200 LOMO ALTO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00664998
Address
8200 LOMO ALTO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T13:12:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T13:12:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86233596229939000,-96.81147072715080000)
Unique Key
500t000000oMTWxAAO
20-01103789
Service Request Number: 20-01103789 • Address: CONWAY ST & VILLAGE FAIR DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01103789
Address
CONWAY ST & VILLAGE FAIR DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-11-09T11:14:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-09T11:14:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69082342176673000,-96.82961248794444000)
Unique Key
500t000000blICXAA2
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