Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00386212
Service Request Number: 21-00386212 • Address: 5004 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00386212
Address
5004 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:52:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T14:52:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78349271054097600,-96.73032441623566000)
Unique Key
500t000000lAuKQAA0
21-00815113
Service Request Number: 21-00815113 • Address: ARLENE LN & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00815113
Address
ARLENE LN & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-03T10:42:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-03T10:42:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69163141384280000,-96.68290571375488000)
Unique Key
500t000000qtLfwAAE
20-01159569
Service Request Number: 20-01159569 • Address: 7796 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01159569
Address
7796 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-27T16:47:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-27T16:47:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87175033573607400,-96.77367268144823000)
Unique Key
500t000000cZW9AAAW
21-00438328
Service Request Number: 21-00438328 • Address: KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00438328
Address
KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-15T23:03:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-15T23:03:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76670236120814000,-96.83571259259423000)
Unique Key
500t000000m9XwoAAE
21-00413196
Service Request Number: 21-00413196 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00413196
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-09T23:59:00.000
Status
Closed
Created Date
2021-05-08T12:58:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-08T12:58:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85101349294885000,-96.77001276710577000)
Unique Key
500t000000ldCBWAA2
21-00743209
Service Request Number: 21-00743209 • Address: 4100 TACOMA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00743209
Address
4100 TACOMA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-11T14:59:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T14:59:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70876306878137000,-96.77773280245964000)
Unique Key
500t000000pYqc0AAC
21-00797768
Service Request Number: 21-00797768 • Address: 11019 WALLBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00797768
Address
11019 WALLBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-29T14:16:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-29T14:16:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87666088134166400,-96.69348739601630000)
Unique Key
500t000000qVp50AAC
21-00548521
Service Request Number: 21-00548521 • Address: 2231 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00548521
Address
2231 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T21:42:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T21:42:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70211969299097000,-96.78757457739489000)
Unique Key
500t000000n1QjfAAE
21-00265000
Service Request Number: 21-00265000 • Address: 443 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00265000
Address
443 S ERVAY ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:24:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:24:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77854447816563500,-96.79650873355291000)
Unique Key
500t000000jCVSlAAO
21-00566516
Service Request Number: 21-00566516 • Address: GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00566516
Address
GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T09:29:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T09:29:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.78503828034374000,-96.90821997054347000)
Unique Key
500t000000nOJy7AAG
21-00834459
Service Request Number: 21-00834459 • Address: 601 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00834459
Address
601 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-10T11:12:37.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-10T11:12:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77873373664090000,-96.83361316657498000)
Unique Key
500t000000qwES1AAM
21-00051782
Service Request Number: 21-00051782 • Address: S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00051782
Address
S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-01-18T15:25:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-18T15:25:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77576725947526000,-96.80691801817880000)
Unique Key
500t000000ehRLOAA2
21-00136550
Service Request Number: 21-00136550 • Address: CARLTON GARRETT ST & BUDD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00136550
Address
CARLTON GARRETT ST & BUDD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed
Created Date
2021-02-12T19:56:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-12T19:56:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74070164977499000,-96.75628788069523000)
Unique Key
500t000000h9VanAAE
21-00504027
Service Request Number: 21-00504027 • Address: IRVING BLVD & REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00504027
Address
IRVING BLVD & REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:57:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T15:57:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80847705216688000,-96.90068706076403000)
Unique Key
500t000000mj7TBAAY
21-00289392
Service Request Number: 21-00289392 • Address: N CENTRAL EXPY & LIVE OAK ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00289392
Address
N CENTRAL EXPY & LIVE OAK ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-31T18:52:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-31T18:52:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78639547262519000,-96.79201226797035000)
Unique Key
500t000000jEdFFAA0
20-01101782
Service Request Number: 20-01101782 • Address: 2866 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01101782
Address
2866 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T09:11:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T09:11:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76008539903512000,-96.67052146724122000)
Unique Key
500t000000bl5hDAAQ
21-00179997
Service Request Number: 21-00179997 • Address: 3300 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00179997
Address
3300 LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-02-28T12:59:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-28T12:59:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80801252042394000,-96.80076899233397000)
Unique Key
500t000000hmRStAAM
21-00140626
Service Request Number: 21-00140626 • Address: 2907 ALLISTER ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00140626
Address
2907 ALLISTER ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-14T19:23:45.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-14T19:23:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90713462496080000,-96.87754924216108000)
Unique Key
500t000000h9nOTAAY
21-00307917
Service Request Number: 21-00307917 • Address: 8943 DICEMAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00307917
Address
8943 DICEMAN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-06T19:59:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-06T19:59:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82226828165233000,-96.70577825296192000)
Unique Key
500t000000jwFGsAAM
21-00773229
Service Request Number: 21-00773229 • Address: 9349 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00773229
Address
9349 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T08:33:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-20T08:33:23.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90937903016587000,-96.73784459337895000)
Unique Key
500t000000pyOmRAAU
21-00189410
Service Request Number: 21-00189410 • Address: 1400 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00189410
Address
1400 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T10:46:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T10:46:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66279895954664000,-96.80160909037983000)
Unique Key
500t000000hncAIAAY
21-00267961
Service Request Number: 21-00267961 • Address: 13607 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00267961
Address
13607 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-03-25T15:12:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T15:12:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93307568526774500,-96.77911633372229000)
Unique Key
500t000000jCm34AAC
21-00528059
Service Request Number: 21-00528059 • Address: 7620 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00528059
Address
7620 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T08:52:23.000
Updated Date
2023-06-09T01:02:43.000
Closed Date
2021-06-10T08:52:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73708803758075400,-96.69133948108458000)
Unique Key
500t000000mz8gtAAA
20-01151591
Service Request Number: 20-01151591 • Address: 11005 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01151591
Address
11005 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:47:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T13:47:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83771996140646000,-96.65335226085999000)
Unique Key
500t000000cYxrvAAC
21-00756271
Service Request Number: 21-00756271 • Address: 1508 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00756271
Address
1508 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T12:22:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T12:22:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79993427940895000,-96.78035924454598000)
Unique Key
500t000000parS0AAI
21-00663067
Service Request Number: 21-00663067 • Address: N GOOD LATIMER EXPY & N CENTRAL EXPY SB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00663067
Address
N GOOD LATIMER EXPY & N CENTRAL EXPY SB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T03:44:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T03:44:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79630475806139600,-96.79310868508107000)
Unique Key
500t000000oMAuwAAG
20-01222280
Service Request Number: 20-01222280 • Address: 4049 CLOVER LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01222280
Address
4049 CLOVER LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T17:30:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T17:30:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87105871726129000,-96.84344562319560000)
Unique Key
500t000000dHiXuAAK
20-01030619
Service Request Number: 20-01030619 • Address: 4331 MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01030619
Address
4331 MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-14T09:53:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-14T09:53:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66328908577317000,-96.75163799756402000)
Unique Key
500t000000aTAkiAAG
20-01211235
Service Request Number: 20-01211235 • Address: NUESTRA DR & RIDGETOWN CIR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01211235
Address
NUESTRA DR & RIDGETOWN CIR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T09:59:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-17T09:59:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91169641749964000,-96.81174957714990000)
Unique Key
500t000000dGav7AAC
21-00270629
Service Request Number: 21-00270629 • Address: N EDGEFIELD AVE & RANIER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00270629
Address
N EDGEFIELD AVE & RANIER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T11:34:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T11:34:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75089473282383000,-96.84404153697650000)
Unique Key
500t000000jD1FZAA0
21-00371147
Service Request Number: 21-00371147 • Address: 2400 PITTMAN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00371147
Address
2400 PITTMAN ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T11:42:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T11:42:08.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77332783025203000,-96.83065425967399000)
Unique Key
500t000000l8ujoAAA
21-00787141
Service Request Number: 21-00787141 • Address: 3500 KRISTEN DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00787141
Address
3500 KRISTEN DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-25T13:52:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T13:52:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70346769713707000,-96.75845534935242000)
Unique Key
500t000000q0bLcAAI
21-00367863
Service Request Number: 21-00367863 • Address: 175 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00367863
Address
175 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T12:33:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T12:33:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79172705599235000,-96.82377763003774000)
Unique Key
500t000000kjK7fAAE
21-00706092
Service Request Number: 21-00706092 • Address: 2100 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00706092
Address
2100 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-07-30T20:06:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T20:06:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70748415901377000,-96.79733947528409000)
Unique Key
500t000000p8K99AAE
21-00671788
Service Request Number: 21-00671788 • Address: 3256 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00671788
Address
3256 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T09:07:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T09:07:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89774542947484500,-96.86893942618883000)
Unique Key
500t000000oNTPBAA4
21-00307056
Service Request Number: 21-00307056 • Address: 9711 SOPHORA CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00307056
Address
9711 SOPHORA CIR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-06T15:35:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T15:35:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.62829152426786500,-96.95126489398304000)
Unique Key
500t000000jwA8iAAE
20-01224734
Service Request Number: 20-01224734 • Address: 1800 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01224734
Address
1800 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-22T12:16:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-22T12:16:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76610593706191600,-96.82280259864412000)
Unique Key
500t000000dxvHjAAI
21-00275946
Service Request Number: 21-00275946 • Address: 4680 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00275946
Address
4680 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-28T21:46:33.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-28T21:46:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70564050770883600,-96.90049660151584000)
Unique Key
500t000000jDS7cAAG
20-01194198
Service Request Number: 20-01194198 • Address: 4304 DEERE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01194198
Address
4304 DEERE ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T16:20:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T16:20:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80524702973740000,-96.78665006909260000)
Unique Key
500t000000bNlBLAA0
21-00091041
Service Request Number: 21-00091041 • Address: OBENCHAIN ST & GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00091041
Address
OBENCHAIN ST & GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T14:38:37.000
Updated Date
2023-06-09T02:26:30.000
Closed Date
2021-01-29T14:38:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78466282787843000,-96.83639613247400000)
Unique Key
500t000000febo7AAA
21-00311455
Service Request Number: 21-00311455 • Address: 5900 FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00311455
Address
5900 FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T15:57:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T15:57:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90936721520343000,-96.80711940467845000)
Unique Key
500t000000jwZM4AAM
21-00426475
Service Request Number: 21-00426475 • Address: 915 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00426475
Address
915 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T13:52:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-12T13:52:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73429892213326000,-96.83799267701000000)
Unique Key
500t000000leoxPAAQ
20-01029912
Service Request Number: 20-01029912 • Address: 5539 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01029912
Address
5539 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-14T11:16:48.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-14T11:16:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81732343599934000,-96.77382559467074000)
Unique Key
500t000000aT93mAAC
21-00460688
Service Request Number: 21-00460688 • Address: 4202 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00460688
Address
4202 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T13:49:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T13:49:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69853469392732000,-96.79501876721963000)
Unique Key
500t000000mCYyGAAW
20-01120337
Service Request Number: 20-01120337 • Address: 17011 VILLAGE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01120337
Address
17011 VILLAGE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T15:32:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-13T15:32:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97919320096432000,-96.82513884213395000)
Unique Key
500t000000bmLpCAAU
21-00184948
Service Request Number: 21-00184948 • Address: 5438 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00184948
Address
5438 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T09:44:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-02T09:44:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.82986880525291400,-96.77635042413411000)
Unique Key
500t000000hn6jmAAA
21-00293312
Service Request Number: 21-00293312 • Address: 1617 ALLENTOWN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00293312
Address
1617 ALLENTOWN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T14:54:50.000
Updated Date
2023-06-09T01:52:57.000
Closed Date
2021-04-01T14:54:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74129105818698000,-96.64664766523511000)
Unique Key
500t000000jF0aWAAS
21-00679496
Service Request Number: 21-00679496 • Address: FUREY ST & PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00679496
Address
FUREY ST & PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T07:10:01.000
Updated Date
2023-06-09T00:35:18.000
Closed Date
2021-07-23T07:10:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78071595100128400,-96.87693095678726000)
Unique Key
500t000000onodPAAQ
21-00169867
Service Request Number: 21-00169867 • Address: 938 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00169867
Address
938 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T21:22:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T21:22:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84400586708671000,-96.70281432662615000)
Unique Key
500t000000hlLzqAAE
21-00599197
Service Request Number: 21-00599197 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00599197
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-29T12:19:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-29T12:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66266292189399000,-96.93223164558334000)
Unique Key
500t000000lZnjtAAC
DFW Data AI • Dallas-Fort Worth public-data exploration interface