Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00760756
Service Request Number: 21-00760756 • Address: 2835 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00760756
Address
2835 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:12:23.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-17T14:12:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71355222746452500,-96.83289514874343000)
Unique Key
500t000000pwXWnAAM
21-00734552
Service Request Number: 21-00734552 • Address: 9109 CLEARHURST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00734552
Address
9109 CLEARHURST DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-29T08:19:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T08:19:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87005753848330000,-96.72972141104863000)
Unique Key
500t000000pXXKAAA4
21-00207030
Service Request Number: 21-00207030 • Address: FERNWOOD AVE & STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00207030
Address
FERNWOOD AVE & STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-03-08T14:49:43.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-08T14:49:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73732272824499000,-96.80925152568440000)
Unique Key
500t000000iZOTRAA4
21-00423430
Service Request Number: 21-00423430 • Address: 1700 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00423430
Address
1700 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T21:21:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T21:21:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75885619421037400,-96.84733710934417000)
Unique Key
500t000000leUAAAA2
21-00549840
Service Request Number: 21-00549840 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00549840
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T09:49:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T09:49:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97296062986203000,-96.76935555636862000)
Unique Key
500t000000n1ZrLAAU
21-00472799
Service Request Number: 21-00472799 • Address: 805 NEWELL AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00472799
Address
805 NEWELL AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-25T16:22:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-25T16:22:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80520339040694500,-96.74079769051963000)
Unique Key
500t000000mOKQiAAO
21-00312456
Service Request Number: 21-00312456 • Address: FOREST LN & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00312456
Address
FOREST LN & HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-08T08:23:00.000
Updated Date
2023-06-09T01:58:12.000
Closed Date
2021-04-08T08:23:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90969626961346000,-96.78655181100514000)
Unique Key
500t000000jwiMZAAY
21-00307982
Service Request Number: 21-00307982 • Address: 2400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00307982
Address
2400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T20:48:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-06T20:48:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77385426437049000,-96.77398880358320000)
Unique Key
500t000000jwFm0AAE
21-00481902
Service Request Number: 21-00481902 • Address: 1700 ESSEX AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00481902
Address
1700 ESSEX AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T17:39:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T17:39:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72785463716371600,-96.79866949414944000)
Unique Key
500t000000mPqjnAAC
21-00738665
Service Request Number: 21-00738665 • Address: SCYENE RD & GLOVER PASS, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00738665
Address
SCYENE RD & GLOVER PASS, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T13:49:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-10T13:49:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76330261507037000,-96.70926554411729000)
Unique Key
500t000000pY8shAAC
21-00280899
Service Request Number: 21-00280899 • Address: 5836 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00280899
Address
5836 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T07:39:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T07:39:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92145713875698500,-96.80660190613070000)
Unique Key
500t000000jDuIBAA0
21-00531094
Service Request Number: 21-00531094 • Address: 11000 PADDOCK CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00531094
Address
11000 PADDOCK CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T18:12:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T18:12:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87139823499054400,-96.69246496938341000)
Unique Key
500t000000mzUKpAAM
21-00186736
Service Request Number: 21-00186736 • Address: S BUCKNER BLVD & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00186736
Address
S BUCKNER BLVD & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T14:23:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-02T14:23:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73432373963052600,-96.68299121559330000)
Unique Key
500t000000hnGllAAE
21-00597497
Service Request Number: 21-00597497 • Address: 7025 ATHA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00597497
Address
7025 ATHA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-28T16:52:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-28T16:52:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71541723372084000,-96.70121248760783000)
Unique Key
500t000000lZdD8AAK
21-00326872
Service Request Number: 21-00326872 • Address: HILLCREST RD & ELMRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00326872
Address
HILLCREST RD & ELMRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-12T21:03:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-12T21:03:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93460864641692000,-96.78625749616494000)
Unique Key
500t000000jy1IRAAY
21-00292166
Service Request Number: 21-00292166 • Address: 4929 CHILTON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00292166
Address
4929 CHILTON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-01T14:43:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-01T14:43:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78486603857825000,-96.70926678951500000)
Unique Key
500t000000jEuiRAAS
21-00119778
Service Request Number: 21-00119778 • Address: 1402 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00119778
Address
1402 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T11:11:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-04T11:11:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73187607047396000,-96.83999389144347000)
Unique Key
500t000000gNeGoAAK
21-00248173
Service Request Number: 21-00248173 • Address: 9908 GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00248173
Address
9908 GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T16:29:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T16:29:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87833649814853500,-96.71462979820775000)
Unique Key
500t000000jAxgbAAC
20-01077796
Service Request Number: 20-01077796 • Address: 11791 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01077796
Address
11791 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T22:11:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T22:11:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90953037038655500,-96.87260289374430000)
Unique Key
500t000000bjaeKAAQ
21-00219661
Service Request Number: 21-00219661 • Address: 174 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00219661
Address
174 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-11T13:21:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T13:21:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73059811039191000,-96.82471886786821000)
Unique Key
500t000000iaebiAAA
21-00443803
Service Request Number: 21-00443803 • Address: 7110 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00443803
Address
7110 GLENDORA AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-17T17:02:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T17:02:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88511688365197000,-96.78244842181492000)
Unique Key
500t000000mABbyAAG
21-00292188
Service Request Number: 21-00292188 • Address: 4929 CHILTON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00292188
Address
4929 CHILTON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-04-01T14:46:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-01T14:46:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78486603857825000,-96.70926678951500000)
Unique Key
500t000000jEupXAAS
21-00265003
Service Request Number: 21-00265003 • Address: 345 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00265003
Address
345 S ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:28:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:28:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77934012912770400,-96.79673701719186000)
Unique Key
500t000000jCVTZAA4
20-01165647
Service Request Number: 20-01165647 • Address: 16723 DUNDRENNAN LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01165647
Address
16723 DUNDRENNAN LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T20:10:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T20:10:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98404380617794400,-96.77780675204366000)
Unique Key
500t000000ca8rwAAA
21-00012220
Service Request Number: 21-00012220 • Address: 19350 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00012220
Address
19350 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-05T17:52:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-05T17:52:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.01071348243195000,-96.79530282779970000)
Unique Key
500t000000e1Pb6AAE
21-00363549
Service Request Number: 21-00363549 • Address: RYLIE RD & HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00363549
Address
RYLIE RD & HAYMARKET RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T15:35:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T15:35:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69047873641510000,-96.63992548105226000)
Unique Key
500t000000kig1tAAA
21-00766670
Service Request Number: 21-00766670 • Address: 9819 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00766670
Address
9819 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T07:24:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T07:24:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74382269148864600,-96.65162320129267000)
Unique Key
500t000000pxTwFAAU
21-00508991
Service Request Number: 21-00508991 • Address: 9597 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00508991
Address
9597 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T20:14:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T20:14:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83474774230193000,-96.70135091571933000)
Unique Key
500t000000mjerRAAQ
21-00415300
Service Request Number: 21-00415300 • Address: 6918 TESSLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00415300
Address
6918 TESSLA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed
Created Date
2021-05-10T07:58:29.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-10T07:58:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66476440919072000,-96.79502146892557000)
Unique Key
500t000000ldUATAA2
21-00346819
Service Request Number: 21-00346819 • Address: 5720 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00346819
Address
5720 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T12:17:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T12:17:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83123120088665600,-96.76944548105588000)
Unique Key
500t000000kgBnGAAU
21-00744427
Service Request Number: 21-00744427 • Address: 7175 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00744427
Address
7175 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T08:10:06.000
Updated Date
2023-06-09T00:49:32.000
Closed Date
2021-07-31T08:10:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84773501290097600,-96.73863834028957000)
Unique Key
500t000000pZ4lNAAS
21-00013183
Service Request Number: 21-00013183 • Address: 18140 PEPPY PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00013183
Address
18140 PEPPY PL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T09:42:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T09:42:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99967215018104000,-96.78731227996720000)
Unique Key
500t000000e1YyWAAU
20-01193878
Service Request Number: 20-01193878 • Address: 6323 DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01193878
Address
6323 DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T15:35:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T15:35:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87074079895097600,-96.79697919154432000)
Unique Key
500t000000bNjqbAAC
21-00659258
Service Request Number: 21-00659258 • Address: 3900 TEXAS COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00659258
Address
3900 TEXAS COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T15:20:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T15:20:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66454942218466000,-96.74896791814321000)
Unique Key
500t000000oLRfxAAG
21-00117342
Service Request Number: 21-00117342 • Address: W NORTHWEST HWY & HILLCREST RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00117342
Address
W NORTHWEST HWY & HILLCREST RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-02-07T15:30:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-07T15:30:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86547294500318000,-96.78683120688010000)
Unique Key
500t000000gNNCZAA4
20-01030853
Service Request Number: 20-01030853 • Address: 6307 BELGRADE AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01030853
Address
6307 BELGRADE AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T12:52:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T12:52:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77261894933968000,-96.71092879178354000)
Unique Key
500t000000aTBgDAAW
21-00069449
Service Request Number: 21-00069449 • Address: 2630 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00069449
Address
2630 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-22T16:38:13.000
Updated Date
2023-06-09T02:37:53.000
Closed Date
2021-01-22T16:38:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89513411670308000,-96.88928596724450000)
Unique Key
500t000000fbud6AAA
21-00306181
Service Request Number: 21-00306181 • Address: 4707 LINNET LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00306181
Address
4707 LINNET LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-06T13:14:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-06T13:14:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84330337432896000,-96.82991231965431000)
Unique Key
500t000000jw5XCAAY
21-00155721
Service Request Number: 21-00155721 • Address: 1229 WOODALL RODGERS FWY WB, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00155721
Address
1229 WOODALL RODGERS FWY WB, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-02-20T19:55:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-20T19:55:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78521384791847000,-96.80690172760737000)
Unique Key
500t000000hCDdwAAG
21-00591940
Service Request Number: 21-00591940 • Address: 6725 GASTON AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00591940
Address
6725 GASTON AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T15:58:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T15:58:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81646688449024000,-96.74564195701933000)
Unique Key
500t000000lYsXVAA0
21-00272964
Service Request Number: 21-00272964 • Address: 3466 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00272964
Address
3466 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T18:31:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T18:31:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82951688477265000,-96.82662879789446000)
Unique Key
500t000000jDBAOAA4
21-00195512
Service Request Number: 21-00195512 • Address: 10302 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00195512
Address
10302 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-04T14:04:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T14:04:26.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91732645933713000,-96.70823290109574000)
Unique Key
500t000000hoBjgAAE
21-00553613
Service Request Number: 21-00553613 • Address: 2314 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00553613
Address
2314 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-16T18:13:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-16T18:13:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82450525436103000,-96.67693316885932000)
Unique Key
500t000000n1vzsAAA
21-00246378
Service Request Number: 21-00246378 • Address: 7316 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00246378
Address
7316 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T11:16:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T11:16:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97041646461321000,-96.78181653934847000)
Unique Key
500t000000idFTRAA2
21-00654380
Service Request Number: 21-00654380 • Address: 7824 SCOTIA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00654380
Address
7824 SCOTIA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T11:33:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T11:33:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97199250428640500,-96.77181956096535000)
Unique Key
500t000000oKit4AAC
21-00067074
Service Request Number: 21-00067074 • Address: 6144 CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00067074
Address
6144 CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-22T10:49:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-22T10:49:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91692294079165000,-96.80002922506871000)
Unique Key
500t000000fbfw6AAA
21-00505980
Service Request Number: 21-00505980 • Address: 11324 CREST BROOK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00505980
Address
11324 CREST BROOK DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T18:29:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T18:29:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90235643775121600,-96.79767288499912000)
Unique Key
500t000000mjLdUAAU
21-00366700
Service Request Number: 21-00366700 • Address: 3919 SCHOFIELD DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00366700
Address
3919 SCHOFIELD DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-25T18:00:15.000
Updated Date
2023-06-09T01:30:34.000
Closed Date
2021-04-25T18:00:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78988489221561000,-96.89455895519137000)
Unique Key
500t000000kj7cgAAA
21-00387484
Service Request Number: 21-00387484 • Address: 4619 FAIRMOUNT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00387484
Address
4619 FAIRMOUNT ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-01T00:27:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T00:27:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81367859179440000,-96.82322353966555000)
Unique Key
500t000000lB3MjAAK
21-00371608
Service Request Number: 21-00371608 • Address: 3606 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00371608
Address
3606 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T08:30:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T08:30:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89132010241699000,-96.85898838287294000)
Unique Key
500t000000l8yf0AAA
DFW Data AI • Dallas-Fort Worth public-data exploration interface