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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01212665
Service Request Number: 20-01212665 • Address: 3637 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01212665
Address
3637 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T14:54:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T14:54:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89244448020790000,-96.85789026607073000)
Unique Key
500t000000dGk1XAAS
21-00100621
Service Request Number: 21-00100621 • Address: 2711 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00100621
Address
2711 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2021-02-02T13:58:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-02T13:58:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79774590557877000,-96.80143832949430000)
Unique Key
500t000000gLgmlAAC
21-00808923
Service Request Number: 21-00808923 • Address: 4719 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00808923
Address
4719 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-09-01T14:43:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T14:43:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82537832379511400,-96.78779886299527000)
Unique Key
500t000000qXS7UAAW
21-00267516
Service Request Number: 21-00267516 • Address: S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00267516
Address
S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-25T14:07:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T14:07:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68596037488992000,-96.81453429117585000)
Unique Key
500t000000jCjx0AAC
21-00338838
Service Request Number: 21-00338838 • Address: 8512 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00338838
Address
8512 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T22:50:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T22:50:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80565422300492000,-96.69525948876180000)
Unique Key
500t000000kfEYQAA2
21-00458265
Service Request Number: 21-00458265 • Address: 7700 EASTERN AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00458265
Address
7700 EASTERN AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T17:51:56.000
Updated Date
2023-06-09T00:57:34.000
Closed Date
2021-05-20T17:51:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84927888245744000,-96.81413899434801000)
Unique Key
500t000000mCIzTAAW
20-01097154
Service Request Number: 20-01097154 • Address: 1610 LEBANON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01097154
Address
1610 LEBANON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-05T22:43:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-05T22:43:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73246483586169000,-96.84740792702593000)
Unique Key
500t000000bkqmXAAQ
21-00884312
Service Request Number: 21-00884312 • Address: 1510 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00884312
Address
1510 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T13:19:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T13:19:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68470102806941000,-96.60185056340462000)
Unique Key
500t000000rl434AAA
20-01233843
Service Request Number: 20-01233843 • Address: 4020 ROYAL PALMS CT, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01233843
Address
4020 ROYAL PALMS CT, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2020-12-25T23:51:08.000
Updated Date
2023-06-09T03:02:24.000
Closed Date
2020-12-25T23:51:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91300724785051000,-96.84594906877230000)
Unique Key
500t000000dyYEWAA2
21-00561256
Service Request Number: 21-00561256 • Address: 5608 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00561256
Address
5608 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-18T13:41:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-18T13:41:07.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76858086101688600,-96.90856236423984000)
Unique Key
500t000000nNkurAAC
21-00718107
Service Request Number: 21-00718107 • Address: 4581 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00718107
Address
4581 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T09:43:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T09:43:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.84358787991483000,-96.73974487866164000)
Unique Key
500t000000pA9iFAAS
21-00543721
Service Request Number: 21-00543721 • Address: 8662 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00543721
Address
8662 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-15T07:30:38.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-15T07:30:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89483392302553000,-96.75210563165231000)
Unique Key
500t000000n0uYTAAY
21-00246782
Service Request Number: 21-00246782 • Address: CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00246782
Address
CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T12:37:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T12:37:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78458833089547000,-96.77391654196887000)
Unique Key
500t000000idHgxAAE
21-00098585
Service Request Number: 21-00098585 • Address: 619 BUCKALEW ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00098585
Address
619 BUCKALEW ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-01T21:47:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T21:47:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73993250815473000,-96.83881348934199000)
Unique Key
500t000000gLSAlAAO
21-00433801
Service Request Number: 21-00433801 • Address: 4906 MOSS POINT RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00433801
Address
4906 MOSS POINT RD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T10:29:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T10:29:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68532629061843000,-96.83032958199034000)
Unique Key
500t000000lfg7FAAQ
21-00134328
Service Request Number: 21-00134328 • Address: 6300 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00134328
Address
6300 ARAPAHO RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-12T09:34:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-12T09:34:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96216635318115000,-96.79814481212742000)
Unique Key
500t000000h9JBgAAM
21-00350495
Service Request Number: 21-00350495 • Address: W RED BIRD LN & HUNTERS VIEW LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00350495
Address
W RED BIRD LN & HUNTERS VIEW LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T10:52:07.000
Updated Date
2023-06-09T01:31:11.000
Closed Date
2021-04-20T10:52:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67297594355931500,-96.83589945483061000)
Unique Key
500t000000kgkJBAAY
21-00432714
Service Request Number: 21-00432714 • Address: 216 DEEPWOOD ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00432714
Address
216 DEEPWOOD ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T07:12:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T07:12:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71064137650315000,-96.70192720646452000)
Unique Key
500t000000lfYiMAAU
21-00609712
Service Request Number: 21-00609712 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00609712
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T15:30:17.000
Updated Date
2023-06-12T01:15:13.000
Closed Date
2021-07-01T15:30:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132465070221000,-96.81477859201149000)
Unique Key
500t000000lb7I2AAI
21-00686229
Service Request Number: 21-00686229 • Address: 10000 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00686229
Address
10000 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T03:56:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T03:56:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86339039334079400,-96.71412769367010000)
Unique Key
500t000000oogu5AAA
21-00593447
Service Request Number: 21-00593447 • Address: 9423 SPRING HOLLOW CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00593447
Address
9423 SPRING HOLLOW CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-06-28T10:03:28.000
Updated Date
2023-06-12T01:09:55.000
Closed Date
2021-06-28T10:03:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90069001644348400,-96.73555666542612000)
Unique Key
500t000000lZ6I2AAK
21-00382077
Service Request Number: 21-00382077 • Address: 14000 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00382077
Address
14000 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:31:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T14:31:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70079231586245000,-96.57250191077897000)
Unique Key
500t000000lALjUAAW
21-00338206
Service Request Number: 21-00338206 • Address: 2212 STOREY SERV WB, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00338206
Address
2212 STOREY SERV WB, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T16:19:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T16:19:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85737592795767600,-96.88451230728916000)
Unique Key
500t000000jzAXNAA2
21-00713146
Service Request Number: 21-00713146 • Address: 3510 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00713146
Address
3510 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T02:30:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-03T02:30:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70164420948796000,-96.81578304639932000)
Unique Key
500t000000p9OnwAAE
21-00758945
Service Request Number: 21-00758945 • Address: 8313 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00758945
Address
8313 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-17T08:52:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T08:52:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85280026383868000,-96.84007703430267000)
Unique Key
500t000000pbHAwAAM
21-00462483
Service Request Number: 21-00462483 • Address: 1498 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00462483
Address
1498 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-22T06:14:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T06:14:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76651515371830000,-96.83558430222634000)
Unique Key
500t000000mD7pEAAS
21-00592250
Service Request Number: 21-00592250 • Address: 7723 LEIGH ANN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00592250
Address
7723 LEIGH ANN DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-06-27T21:12:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-27T21:12:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65351257202945000,-96.82793651142042000)
Unique Key
500t000000lYvQDAA0
21-00418725
Service Request Number: 21-00418725 • Address: 3600 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00418725
Address
3600 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-10T00:42:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-10T00:42:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79282222157626000,-96.73351115355938000)
Unique Key
500t000000ldsgLAAQ
20-00990399
Service Request Number: 20-00990399 • Address: 8211 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00990399
Address
8211 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-10-02T10:25:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-02T10:25:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64852442494956000,-96.75116245711294000)
Unique Key
500t000000Zl7Q1AAJ
20-01190826
Service Request Number: 20-01190826 • Address: 2537 FLORA ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01190826
Address
2537 FLORA ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-09T13:58:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T13:58:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79099795217803000,-96.79641869583592000)
Unique Key
500t000000bNKPuAAO
21-00593465
Service Request Number: 21-00593465 • Address: 6900 FLINTCOVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00593465
Address
6900 FLINTCOVE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T10:05:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T10:05:49.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.97190994998437000,-96.78848506916854000)
Unique Key
500t000000lZ6ZAAA0
21-00005569
Service Request Number: 21-00005569 • Address: 6611 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00005569
Address
6611 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T13:01:42.000
Updated Date
2023-06-09T02:57:54.000
Closed Date
2021-01-04T13:01:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88228854482327000,-96.79141888959760000)
Unique Key
500t000000e0lP9AAI
21-00883426
Service Request Number: 21-00883426 • Address: 9922 DRESDEN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00883426
Address
9922 DRESDEN DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T07:52:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-29T07:52:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87800154135695000,-96.84940956182300000)
Unique Key
500t000000rkpa3AAA
21-00486835
Service Request Number: 21-00486835 • Address: 6900 LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00486835
Address
6900 LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-29T09:41:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T09:41:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99192046913095000,-96.79240969198848000)
Unique Key
500t000000mhApiAAE
21-00255202
Service Request Number: 21-00255202 • Address: 3400 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00255202
Address
3400 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-22T18:41:46.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-22T18:41:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78474351549286000,-96.77519047581443000)
Unique Key
500t000000jBdxvAAC
21-00307473
Service Request Number: 21-00307473 • Address: 2170 MCKIM DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00307473
Address
2170 MCKIM DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T16:42:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-06T16:42:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75013715817518500,-96.66977918919832000)
Unique Key
500t000000jwCKGAA2
21-00087092
Service Request Number: 21-00087092 • Address: 13417 BALDCYPRESS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00087092
Address
13417 BALDCYPRESS DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-01-28T16:00:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-28T16:00:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67604882028365400,-96.60788053320465000)
Unique Key
500t000000feAe9AAE
21-00454030
Service Request Number: 21-00454030 • Address: 3005 MAPLELEAF LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00454030
Address
3005 MAPLELEAF LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-05-20T08:17:57.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-20T08:17:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70374621619306000,-96.87317182560920000)
Unique Key
500t000000mBkZtAAK
21-00755048
Service Request Number: 21-00755048 • Address: 2411 CREEKGLENN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00755048
Address
2411 CREEKGLENN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-16T09:18:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-16T09:18:11.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75391834351461000,-96.66396235704755000)
Unique Key
500t000000pah29AAA
20-01213320
Service Request Number: 20-01213320 • Address: 3200 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01213320
Address
3200 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T16:44:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T16:44:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70853422165079000,-96.80179146558724000)
Unique Key
500t000000dGnLEAA0
21-00322827
Service Request Number: 21-00322827 • Address: 7359 OAKMORE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00322827
Address
7359 OAKMORE DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-04-12T05:38:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-12T05:38:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63151040658118000,-96.95065238534698000)
Unique Key
500t000000jxbvaAAA
21-00351454
Service Request Number: 21-00351454 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00351454
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-20T13:28:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-20T13:28:49.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77602924219142000,-96.79794030281838000)
Unique Key
500t000000kgtDnAAI
21-00580139
Service Request Number: 21-00580139 • Address: 9700 AUDUBON PL, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00580139
Address
9700 AUDUBON PL, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-23T12:33:42.000
Updated Date
2023-06-12T01:18:13.000
Closed Date
2021-06-23T12:33:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87383679622780000,-96.82684109403759000)
Unique Key
500t000000nPqtoAAC
21-00775563
Service Request Number: 21-00775563 • Address: CARORIDGE DR & CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00775563
Address
CARORIDGE DR & CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-21T14:53:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-21T14:53:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96705972426501000,-96.78243092044829000)
Unique Key
500t000000pyiTkAAI
21-00077445
Service Request Number: 21-00077445 • Address: 3600 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00077445
Address
3600 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:34:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-26T11:34:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.79290468346959000,-96.73351106136390000)
Unique Key
500t000000fcyiyAAA
21-00707959
Service Request Number: 21-00707959 • Address: 9798 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00707959
Address
9798 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-07-31T22:17:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-31T22:17:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85146775200967000,-96.71166770380137000)
Unique Key
500t000000p8YJUAA2
20-01128461
Service Request Number: 20-01128461 • Address: 836 N WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01128461
Address
836 N WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T10:18:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T10:18:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75296282299524400,-96.84024063003190000)
Unique Key
500t000000bn0i5AAA
21-00538900
Service Request Number: 21-00538900 • Address: GREENVILLE AVE & MATILDA BRG, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00538900
Address
GREENVILLE AVE & MATILDA BRG, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T08:07:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T08:07:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84201395556402000,-96.77001689911384000)
Unique Key
500t000000n0MWGAA2
20-01034225
Service Request Number: 20-01034225 • Address: RAVENDALE LN & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01034225
Address
RAVENDALE LN & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-15T11:17:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-15T11:17:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83831617181558000,-96.75515873020807000)
Unique Key
500t000000aTNpcAAG
21-00834920
Service Request Number: 21-00834920 • Address: HARVEST HILL RD & INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00834920
Address
HARVEST HILL RD & INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed
Created Date
2021-09-10T12:41:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-10T12:41:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92146825638681000,-96.81916533388377000)
Unique Key
500t000000qwISeAAM
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