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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00562143
Service Request Number: 21-00562143 • Address: 2807 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00562143
Address
2807 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T08:53:08.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-18T08:53:08.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73564441374966000,-96.86675576829718000)
Unique Key
500t000000nNosZAAS
21-00090018
Service Request Number: 21-00090018 • Address: 8201 JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00090018
Address
8201 JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-29T13:30:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-29T13:30:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70496558691595400,-96.75446113222559000)
Unique Key
500t000000feSEkAAM
21-00157572
Service Request Number: 21-00157572 • Address: 9237 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00157572
Address
9237 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-19T19:14:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-19T19:14:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87513727585185600,-96.80419171219170000)
Unique Key
500t000000hCR7dAAG
20-01201675
Service Request Number: 20-01201675 • Address: 7001 MERRIMAN PKWY, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01201675
Address
7001 MERRIMAN PKWY, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2020-12-14T11:59:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-14T11:59:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87196647379203000,-96.73955270236087000)
Unique Key
500t000000dFX1SAAW
21-00713808
Service Request Number: 21-00713808 • Address: 11543 SINCLAIR AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00713808
Address
11543 SINCLAIR AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T09:26:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T09:26:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85335060155179000,-96.68052774083453000)
Unique Key
500t000000p9VHfAAM
21-00792846
Service Request Number: 21-00792846 • Address: SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00792846
Address
SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-08-27T09:22:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-27T09:22:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.77863259007090000,-96.91722690464916000)
Unique Key
500t000000qV4WAAA0
21-00591562
Service Request Number: 21-00591562 • Address: 1538 DRIFTWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00591562
Address
1538 DRIFTWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T12:03:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T12:03:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70173954718601500,-96.84576233763089000)
Unique Key
500t000000lYoyNAAS
21-00175939
Service Request Number: 21-00175939 • Address: 7800 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00175939
Address
7800 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T13:14:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:14:36.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65380201645675000,-96.83987918503949000)
Unique Key
500t000000hm1f1AAA
20-01234614
Service Request Number: 20-01234614 • Address: 4310 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01234614
Address
4310 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2020-12-26T17:00:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-26T17:00:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80299946676892000,-96.78348927749313000)
Unique Key
500t000000dybzqAAA
21-00688555
Service Request Number: 21-00688555 • Address: 4420 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00688555
Address
4420 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T14:01:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T14:01:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83998709908447000,-96.77155396416276000)
Unique Key
500t000000op22KAAQ
21-00651452
Service Request Number: 21-00651452 • Address: 9445 TARLETON ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00651452
Address
9445 TARLETON ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-14T14:38:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T14:38:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84397837618531000,-96.71193845662120000)
Unique Key
500t000000oKEN6AAO
21-00676317
Service Request Number: 21-00676317 • Address: 7137 BUCKNELL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00676317
Address
7137 BUCKNELL DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T10:06:56.000
Updated Date
2023-06-09T00:34:49.000
Closed Date
2021-07-22T10:06:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85047891057607000,-96.74153242794998000)
Unique Key
500t000000onLQmAAM
21-00789679
Service Request Number: 21-00789679 • Address: 5965 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00789679
Address
5965 BURGUNDY RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T10:32:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T10:32:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89738605882535000,-96.80512646068944000)
Unique Key
500t000000qUPyWAAW
20-01190328
Service Request Number: 20-01190328 • Address: 3818 LENEL DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01190328
Address
3818 LENEL DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T12:25:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T12:25:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86242489481153000,-96.85251036082727000)
Unique Key
500t000000bNH6CAAW
21-00390739
Service Request Number: 21-00390739 • Address: 141 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00390739
Address
141 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T09:24:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T09:24:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78996505133235000,-96.82311095372442000)
Unique Key
500t000000lBVJ3AAO
20-00999994
Service Request Number: 20-00999994 • Address: DUNCANVILLE RD & W KIEST BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00999994
Address
DUNCANVILLE RD & W KIEST BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-06T06:57:56.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-06T06:57:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70575013533809000,-96.90876815462342000)
Unique Key
500t000000ZleetAAB
21-00293462
Service Request Number: 21-00293462 • Address: 3413 MUNDY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00293462
Address
3413 MUNDY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T09:35:31.000
Updated Date
2023-06-09T01:52:38.000
Closed Date
2021-04-01T09:35:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71390737178409000,-96.78630519079913000)
Unique Key
500t000000jF1vIAAS
20-01180956
Service Request Number: 20-01180956 • Address: INWOOD RD & FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01180956
Address
INWOOD RD & FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-07T00:59:00.000
Status
Closed
Created Date
2020-12-05T17:12:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-05T17:12:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90958916363392000,-96.81853329828903000)
Unique Key
500t000000bMBWHAA4
20-01224902
Service Request Number: 20-01224902 • Address: 2800 PARK BRIDGE CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01224902
Address
2800 PARK BRIDGE CT, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-12-22T14:18:41.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-22T14:18:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80257930986471000,-96.80789094018168000)
Unique Key
500t000000dxwOUAAY
20-01175117
Service Request Number: 20-01175117 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01175117
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T15:22:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-03T15:22:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86562325234408600,-96.80419336531939000)
Unique Key
500t000000cbBPdAAM
20-01092256
Service Request Number: 20-01092256 • Address: 5685 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01092256
Address
5685 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T12:31:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T12:31:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79178343924958500,-96.74654072264815000)
Unique Key
500t000000bkYmXAAU
21-00362045
Service Request Number: 21-00362045 • Address: 901 N ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00362045
Address
901 N ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-04-23T10:49:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-23T10:49:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75381538092868000,-96.82433362541280000)
Unique Key
500t000000kiVZmAAM
20-01235658
Service Request Number: 20-01235658 • Address: 7200 RACINE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01235658
Address
7200 RACINE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2020-12-27T20:03:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-27T20:03:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66073435801911000,-96.83460029305647000)
Unique Key
500t000000dyjnNAAQ
21-00025079
Service Request Number: 21-00025079 • Address: E ILLINOIS AVE & RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00025079
Address
E ILLINOIS AVE & RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-08T21:38:37.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-08T21:38:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72026521844292500,-96.82051225997114000)
Unique Key
500t000000eeVKhAAM
21-00557568
Service Request Number: 21-00557568 • Address: CENTERVILLE RD & GALENA ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00557568
Address
CENTERVILLE RD & GALENA ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:43:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:43:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84311491370463000,-96.67729002664042000)
Unique Key
500t000000nNN2MAAW
21-00182840
Service Request Number: 21-00182840 • Address: 4242 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00182840
Address
4242 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:07:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T15:07:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81824688230035000,-96.79436178572804000)
Unique Key
500t000000hmpEmAAI
21-00136060
Service Request Number: 21-00136060 • Address: 12626 INTERNATIONAL PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00136060
Address
12626 INTERNATIONAL PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-02-12T17:19:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-12T17:19:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85795808068597500,-96.66315296377730000)
Unique Key
500t000000h9TMFAA2
21-00430232
Service Request Number: 21-00430232 • Address: 1800 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00430232
Address
1800 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T12:12:47.000
Updated Date
2023-06-09T01:36:32.000
Closed Date
2021-05-13T12:12:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74270868557576400,-96.64805411674452000)
Unique Key
500t000000lfGPwAAM
21-00780067
Service Request Number: 21-00780067 • Address: 7329 ELMRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00780067
Address
7329 ELMRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T09:15:00.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-19T09:15:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93776192676749000,-96.77786001509176000)
Unique Key
500t000000pzSBaAAM
20-01002643
Service Request Number: 20-01002643 • Address: 5602 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01002643
Address
5602 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T14:38:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T14:38:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97600720993625600,-96.81673143687522000)
Unique Key
500t000000aRlC7AAK
21-00244550
Service Request Number: 21-00244550 • Address: MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00244550
Address
MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-18T17:47:14.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-18T17:47:14.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67624136292365500,-96.85718085202085000)
Unique Key
500t000000id3HDAAY
21-00239621
Service Request Number: 21-00239621 • Address: 700 GRANDVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00239621
Address
700 GRANDVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T15:19:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T15:19:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79938062308407600,-96.74901833723146000)
Unique Key
500t000000icWAZAA2
21-00348910
Service Request Number: 21-00348910 • Address: LEMMON AVE & N CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00348910
Address
LEMMON AVE & N CREST HAVEN RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T21:46:33.000
Updated Date
2023-06-09T01:30:57.000
Closed Date
2021-04-19T21:46:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85317488220766000,-96.84421847747109000)
Unique Key
500t000000kgWMIAA2
21-00318282
Service Request Number: 21-00318282 • Address: 4321 N CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00318282
Address
4321 N CREST HAVEN RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-09T12:22:24.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-09T12:22:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85205849551509500,-96.83654420000093000)
Unique Key
500t000000jxBsXAAU
21-00476255
Service Request Number: 21-00476255 • Address: 4411 BONHAM ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00476255
Address
4411 BONHAM ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-05-26T14:02:25.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-26T14:02:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88866467876993500,-96.83414776089904000)
Unique Key
500t000000mPE3mAAG
20-01188079
Service Request Number: 20-01188079 • Address: 3333 LEE PKWY, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01188079
Address
3333 LEE PKWY, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-12-08T16:00:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T16:00:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80889273385203000,-96.80509992584110000)
Unique Key
500t000000bN1LRAA0
21-00248684
Service Request Number: 21-00248684 • Address: 10051 BOSTON PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00248684
Address
10051 BOSTON PL, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T16:17:22.000
Updated Date
2023-06-09T02:04:42.000
Closed Date
2021-03-19T16:17:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70466949355420600,-96.65092273480901000)
Unique Key
500t000000jB0EFAA0
20-01240825
Service Request Number: 20-01240825 • Address: INWOOD RD & W NORTHWEST HWY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01240825
Address
INWOOD RD & W NORTHWEST HWY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-12-29T10:06:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-29T10:06:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86644213130806000,-96.82223104887163000)
Unique Key
500t000000dzEEcAAM
20-01193860
Service Request Number: 20-01193860 • Address: 1632 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01193860
Address
1632 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2020-12-10T15:33:05.000
Updated Date
2023-06-09T03:18:29.000
Closed Date
2020-12-10T15:33:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71382181274100000,-96.84693003534792000)
Unique Key
500t000000bNjlcAAC
21-00179942
Service Request Number: 21-00179942 • Address: 8452 N CENTRAL EXPY NB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00179942
Address
8452 N CENTRAL EXPY NB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-28T12:27:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-28T12:27:27.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86473845607632400,-96.77005722685139000)
Unique Key
500t000000hmR3JAAU
21-00344932
Service Request Number: 21-00344932 • Address: 2340 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00344932
Address
2340 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-15T14:39:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T14:39:26.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86647631895850500,-96.90063212533276000)
Unique Key
500t000000kfvL9AAI
21-00410756
Service Request Number: 21-00410756 • Address: 314 N COLLETT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00410756
Address
314 N COLLETT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-07T10:03:22.000
Updated Date
2023-06-09T01:39:47.000
Closed Date
2021-05-07T10:03:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79817302973788000,-96.76356407755168000)
Unique Key
500t000000lcxwMAAQ
21-00293521
Service Request Number: 21-00293521 • Address: 486 N LLEWELLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00293521
Address
486 N LLEWELLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-31T15:51:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T15:51:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74882154178253000,-96.83196235149936000)
Unique Key
500t000000jF2nOAAS
21-00621108
Service Request Number: 21-00621108 • Address: 1900 PLANTATION RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00621108
Address
1900 PLANTATION RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T09:33:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T09:33:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82117024225702600,-96.85136416491457000)
Unique Key
500t000000nzC9LAAU
21-00174263
Service Request Number: 21-00174263 • Address: 1600 S MALCOLM X BLVD, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00174263
Address
1600 S MALCOLM X BLVD, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-25T16:54:25.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-02-25T16:54:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77907085671684000,-96.77941759528588000)
Unique Key
500t000000hlpqaAAA
20-01243634
Service Request Number: 20-01243634 • Address: FOREST LN & FOREST CT, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01243634
Address
FOREST LN & FOREST CT, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-24T12:10:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-24T12:10:24.000
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90971620157006000,-96.79176330245977000)
Unique Key
500t000000dzS95AAE
21-00882827
Service Request Number: 21-00882827 • Address: 6927 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00882827
Address
6927 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-28T11:15:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-28T11:15:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76968392539825000,-96.70128954778550000)
Unique Key
500t000000rkbQYAAY
21-00316234
Service Request Number: 21-00316234 • Address: 7617 CULCOURT ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00316234
Address
7617 CULCOURT ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-08T22:52:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T22:52:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84875169486424000,-96.83719203052405000)
Unique Key
500t000000jx1fxAAA
21-00182849
Service Request Number: 21-00182849 • Address: 6534 ANITA ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00182849
Address
6534 ANITA ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:09:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T15:09:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83431939975430000,-96.74877803353776000)
Unique Key
500t000000hmomNAAQ
21-00599142
Service Request Number: 21-00599142 • Address: 10822 BEAUTY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00599142
Address
10822 BEAUTY LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-06-29T12:09:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-29T12:09:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89545425648715600,-96.86441487271662000)
Unique Key
500t000000lZnIEAA0
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