Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00304108
Service Request Number: 21-00304108 • Address: 2905 RUGGED DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00304108
Address
2905 RUGGED DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T06:35:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T06:35:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71462030274161500,-96.84873329314341000)
Unique Key
500t000000jvtGqAAI
21-00879691
Service Request Number: 21-00879691 • Address: 2406 W FIVE MILE PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00879691
Address
2406 W FIVE MILE PKWY, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-27T10:26:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T10:26:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70341795039103500,-96.85743763350195000)
Unique Key
500t000000rjosNAAQ
20-00995612
Service Request Number: 20-00995612 • Address: 5936 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00995612
Address
5936 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-04T22:53:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-04T22:53:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86041239824887600,-96.75273265889760000)
Unique Key
500t000000ZlNZcAAN
21-00038989
Service Request Number: 21-00038989 • Address: 13000 SILVER BROOK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00038989
Address
13000 SILVER BROOK RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-01-13T17:15:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-13T17:15:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67423976938242400,-96.61457970808121000)
Unique Key
500t000000eg4osAAA
21-00758488
Service Request Number: 21-00758488 • Address: 9928 PARKFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00758488
Address
9928 PARKFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T00:22:20.000
Updated Date
2023-06-09T00:25:30.000
Closed Date
2021-08-17T00:22:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87308796139678000,-96.71446702258761000)
Unique Key
500t000000pbDB3AAM
21-00040092
Service Request Number: 21-00040092 • Address: 1929 HOUGHTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00040092
Address
1929 HOUGHTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T10:26:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T10:26:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74496780906791600,-96.69421189030837000)
Unique Key
500t000000egFO2AAM
21-00272158
Service Request Number: 21-00272158 • Address: FOREST LN & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00272158
Address
FOREST LN & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T15:25:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-26T15:25:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90941374139945500,-96.80412639019433000)
Unique Key
500t000000jD7miAAC
20-01119628
Service Request Number: 20-01119628 • Address: 16346 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01119628
Address
16346 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-13T11:35:43.000
Updated Date
2023-06-09T03:14:35.000
Closed Date
2020-11-13T11:35:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97764782166296000,-96.77195431465317000)
Unique Key
500t000000bmJ8HAAU
21-00824662
Service Request Number: 21-00824662 • Address: CLARENCE ST & MANSFIELD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00824662
Address
CLARENCE ST & MANSFIELD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-07T16:10:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-07T16:10:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76702747317288000,-96.77996751284984000)
Unique Key
500t000000quhu3AAA
21-00203768
Service Request Number: 21-00203768 • Address: DALLAS NORTH TOLLWAY NB & FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00203768
Address
DALLAS NORTH TOLLWAY NB & FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-07T10:48:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-07T10:48:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90958576471873400,-96.81449253194250000)
Unique Key
500t000000hot53AAA
21-00478120
Service Request Number: 21-00478120 • Address: 1705 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00478120
Address
1705 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T06:46:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T06:46:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79245983082283000,-96.79327078590987000)
Unique Key
500t000000mPRseAAG
21-00458107
Service Request Number: 21-00458107 • Address: 11794 EASTERN AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00458107
Address
11794 EASTERN AVE, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-20T20:29:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-20T20:29:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90903077098120000,-96.81471783701649000)
Unique Key
500t000000mCGjBAAW
21-00235889
Service Request Number: 21-00235889 • Address: 8139 BEARDEN LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00235889
Address
8139 BEARDEN LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-03-16T17:34:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-16T17:34:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76031037978019000,-96.68132738091322000)
Unique Key
500t000000ic8OdAAI
21-00244789
Service Request Number: 21-00244789 • Address: 123 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00244789
Address
123 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T20:31:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-18T20:31:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74511835137524000,-96.87003690600557000)
Unique Key
500t000000id5e0AAA
21-00700000
Service Request Number: 21-00700000 • Address: 11011 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00700000
Address
11011 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T11:35:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T11:35:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84803167552411000,-96.64288150782826000)
Unique Key
500t000000oqhMyAAI
21-00774059
Service Request Number: 21-00774059 • Address: 7219 MARQUETTE ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00774059
Address
7219 MARQUETTE ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T17:11:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T17:11:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86148041989898000,-96.78272308963138000)
Unique Key
500t000000pyUOKAA2
21-00660245
Service Request Number: 21-00660245 • Address: 3015 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00660245
Address
3015 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T14:41:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-16T14:41:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81369325945532000,-96.81536935080602000)
Unique Key
500t000000oLZG2AAO
21-00412907
Service Request Number: 21-00412907 • Address: S COCKRELL HILL RD & W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00412907
Address
S COCKRELL HILL RD & W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-09T23:59:00.000
Status
Closed
Created Date
2021-05-08T11:06:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-08T11:06:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70586192871136400,-96.89153303040160000)
Unique Key
500t000000ldAgdAAE
21-00094220
Service Request Number: 21-00094220 • Address: 5847 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00094220
Address
5847 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-31T18:38:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-31T18:38:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81305199588088000,-96.76667187957767000)
Unique Key
500t000000gKxe4AAC
21-00635189
Service Request Number: 21-00635189 • Address: 6207 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00635189
Address
6207 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T08:38:46.000
Updated Date
2023-06-09T00:45:57.000
Closed Date
2021-07-09T08:38:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88542353390196000,-96.79971665867167000)
Unique Key
500t000000o14h5AAA
21-00700872
Service Request Number: 21-00700872 • Address: 8700 DIPLOMACY ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00700872
Address
8700 DIPLOMACY ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-29T12:36:24.000
Updated Date
2023-06-09T00:42:27.000
Closed Date
2021-07-29T12:36:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81430962903210000,-96.88756750424950000)
Unique Key
500t000000oqocyAAA
21-00575334
Service Request Number: 21-00575334 • Address: N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00575334
Address
N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T03:11:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-23T03:11:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79408477114047000,-96.70001248207399000)
Unique Key
500t000000nPHncAAG
21-00801716
Service Request Number: 21-00801716 • Address: 4 DORSET PL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00801716
Address
4 DORSET PL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-30T16:37:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T16:37:09.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88429708111884000,-96.82607585608180000)
Unique Key
500t000000qWNPIAA4
21-00477676
Service Request Number: 21-00477676 • Address: 291 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00477676
Address
291 N HOUSTON ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T17:59:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T17:59:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78026132962635600,-96.80849557790363000)
Unique Key
500t000000mPMOFAA4
21-00463770
Service Request Number: 21-00463770 • Address: L B J FWY EB & COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00463770
Address
L B J FWY EB & COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-23T07:03:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-23T07:03:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92395896939286000,-96.76931351470407000)
Unique Key
500t000000mDY4CAAW
20-01214479
Service Request Number: 20-01214479 • Address: 398 S NAVY AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01214479
Address
398 S NAVY AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-18T10:22:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-18T10:22:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74252294712403000,-96.92468483663689000)
Unique Key
500t000000dGw52AAC
21-00051346
Service Request Number: 21-00051346 • Address: CENTRAL RAMP & L B J RAMP EB, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00051346
Address
CENTRAL RAMP & L B J RAMP EB, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2021-01-18T13:03:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-18T13:03:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92379423931746600,-96.76949899317634000)
Unique Key
500t000000ehOAZAA2
21-00441593
Service Request Number: 21-00441593 • Address: 3549 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00441593
Address
3549 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T17:02:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-16T17:02:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88568260359245000,-96.86132441083798000)
Unique Key
500t000000m9xVUAAY
21-00353760
Service Request Number: 21-00353760 • Address: 4243 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00353760
Address
4243 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T09:21:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T09:21:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00783347149232600,-96.83835284548061000)
Unique Key
500t000000khHrCAAU
21-00065155
Service Request Number: 21-00065155 • Address: 10412 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00065155
Address
10412 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-01-21T15:39:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-21T15:39:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88802575801602000,-96.76937449256887000)
Unique Key
500t000000fbQgxAAE
21-00817087
Service Request Number: 21-00817087 • Address: 1819 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00817087
Address
1819 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed
Created Date
2021-09-03T16:51:30.000
Updated Date
2023-06-09T00:23:36.000
Closed Date
2021-09-03T16:51:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76303240717785000,-96.77585477979127000)
Unique Key
500t000000qtbx7AAA
20-01086097
Service Request Number: 20-01086097 • Address: 4646 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01086097
Address
4646 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T15:31:59.000
Updated Date
2023-06-09T03:28:19.000
Closed Date
2020-11-02T15:31:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78623725342506400,-96.75799018065020000)
Unique Key
500t000000bk7riAAA
21-00538760
Service Request Number: 21-00538760 • Address: 9424 MEADOWBROOK DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00538760
Address
9424 MEADOWBROOK DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T12:04:46.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-13T12:04:46.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87136576126273000,-96.81742129530525000)
Unique Key
500t000000n0LUPAA2
21-00773804
Service Request Number: 21-00773804 • Address: 10100 TOKOWA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00773804
Address
10100 TOKOWA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T16:17:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T16:17:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73631514188908000,-96.64997925785345000)
Unique Key
500t000000pySwxAAE
21-00395316
Service Request Number: 21-00395316 • Address: PRESTON RD & W NORTHWEST HWY, UNIVERSITY PARK, TX, 75225 • City Council District: 13
Service Request Number
21-00395316
Address
PRESTON RD & W NORTHWEST HWY, UNIVERSITY PARK, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T09:13:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T09:13:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86549403603874000,-96.80418090740156000)
Unique Key
500t000000lC2rMAAS
21-00239389
Service Request Number: 21-00239389 • Address: 1900 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00239389
Address
1900 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T14:41:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T14:41:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65092172550553000,-96.79239566057603000)
Unique Key
500t000000icUvJAAU
21-00329168
Service Request Number: 21-00329168 • Address: 17916 CEDAR CREEK CANYON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00329168
Address
17916 CEDAR CREEK CANYON DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T12:49:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T12:49:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99639231702353500,-96.81029370671047000)
Unique Key
500t000000jyF2DAAU
21-00675720
Service Request Number: 21-00675720 • Address: 2300 LAUREL HILL DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00675720
Address
2300 LAUREL HILL DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:40:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T08:40:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65958818214134000,-96.59183900562803000)
Unique Key
500t000000onHOLAA2
21-00233095
Service Request Number: 21-00233095 • Address: 4500 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00233095
Address
4500 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T10:58:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-16T10:58:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98991161960261000,-96.83083052396678000)
Unique Key
500t000000ibv3lAAA
20-01138004
Service Request Number: 20-01138004 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01138004
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-19T14:53:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-19T14:53:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74891877701807600,-96.83446633089153000)
Unique Key
500t000000cXtZhAAK
21-00646670
Service Request Number: 21-00646670 • Address: 4312 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00646670
Address
4312 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T13:16:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T13:16:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77029268007788000,-96.74226414803483000)
Unique Key
500t000000o2mBOAAY
21-00394099
Service Request Number: 21-00394099 • Address: 6112 MORNINGSIDE AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00394099
Address
6112 MORNINGSIDE AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-03T17:30:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-03T17:30:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82875267406529000,-96.76136273434922000)
Unique Key
500t000000lBsBIAA0
21-00802491
Service Request Number: 21-00802491 • Address: EASTON RD & BON AIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00802491
Address
EASTON RD & BON AIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T07:22:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T07:22:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85835770656023400,-96.70585621897271000)
Unique Key
500t000000qWY0CAAW
21-00628848
Service Request Number: 21-00628848 • Address: 5209 MISSION AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00628848
Address
5209 MISSION AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T17:45:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T17:45:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81699105414735000,-96.78264458543791000)
Unique Key
500t000000o0CSGAA2
21-00397694
Service Request Number: 21-00397694 • Address: 3619 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00397694
Address
3619 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T14:27:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T14:27:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77163832582538600,-96.75495829785350000)
Unique Key
500t000000lCITeAAO
21-00871843
Service Request Number: 21-00871843 • Address: 4270 ROYAL RIDGE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00871843
Address
4270 ROYAL RIDGE DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-23T08:52:52.000
Updated Date
2023-06-08T23:59:59.000
Closed Date
2021-09-23T08:52:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88958184571064000,-96.83789946860156000)
Unique Key
500t000000riHTAAA2
21-00646285
Service Request Number: 21-00646285 • Address: 1018 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00646285
Address
1018 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T12:00:38.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T12:00:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73713574099596000,-96.81014319410619000)
Unique Key
500t000000o2i6eAAA
21-00302559
Service Request Number: 21-00302559 • Address: 7432 MEADOW OAKS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00302559
Address
7432 MEADOW OAKS DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-05T14:49:41.000
Updated Date
2023-06-09T01:56:39.000
Closed Date
2021-04-05T14:49:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88751718010811000,-96.77773538479398000)
Unique Key
500t000000jvk1VAAQ
21-00300894
Service Request Number: 21-00300894 • Address: 10870 LUNA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00300894
Address
10870 LUNA RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T10:29:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T10:29:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88057715105575000,-96.91963324707770000)
Unique Key
500t000000jvadKAAQ
21-00462126
Service Request Number: 21-00462126 • Address: 10522 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00462126
Address
10522 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T10:38:58.000
Updated Date
2023-06-09T00:57:50.000
Closed Date
2021-05-21T10:38:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87881267289589000,-96.70365736604855000)
Unique Key
500t000000mCxA1AAK
DFW Data AI • Dallas-Fort Worth public-data exploration interface