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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00074073
Service Request Number: 21-00074073 • Address: 8616 TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00074073
Address
8616 TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T13:50:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T13:50:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86768300866489000,-96.78960817794771000)
Unique Key
500t000000fcZClAAM
21-00465706
Service Request Number: 21-00465706 • Address: 5038 BROOKVIEW DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00465706
Address
5038 BROOKVIEW DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-24T09:53:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-24T09:53:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86896741257119000,-96.82251459394887000)
Unique Key
500t000000mMiqwAAC
21-00885774
Service Request Number: 21-00885774 • Address: 5300 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00885774
Address
5300 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-09T00:59:00.000
Status
Closed
Created Date
2021-09-30T10:08:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T10:08:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68115167689016000,-96.90830886974626000)
Unique Key
500t000000rlQa5AAE
21-00382259
Service Request Number: 21-00382259 • Address: 2234 HARRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00382259
Address
2234 HARRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:57:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T14:57:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74067186486817600,-96.78977332434336000)
Unique Key
500t000000lANVBAA4
20-01139538
Service Request Number: 20-01139538 • Address: BOEDEKER ST & PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01139538
Address
BOEDEKER ST & PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-11-19T21:02:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-19T21:02:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87183400028389000,-96.77648728605520000)
Unique Key
500t000000cXytMAAS
20-01058307
Service Request Number: 20-01058307 • Address: 7317 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01058307
Address
7317 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-22T17:37:13.000
Updated Date
2023-06-09T03:36:50.000
Closed Date
2020-10-22T17:37:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83877189941100000,-96.73246958355307000)
Unique Key
500t000000aUo6zAAC
21-00641013
Service Request Number: 21-00641013 • Address: 4323 HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00641013
Address
4323 HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T09:53:29.000
Updated Date
2023-06-09T00:47:07.000
Closed Date
2021-07-12T09:53:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92224533390983000,-96.83584868407914000)
Unique Key
500t000000o1yBBAAY
21-00441474
Service Request Number: 21-00441474 • Address: 8440 WIDGEON WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00441474
Address
8440 WIDGEON WAY, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-17T11:35:33.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-17T11:35:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65709275468376000,-96.97633759424103000)
Unique Key
500t000000m9x4LAAQ
21-00087989
Service Request Number: 21-00087989 • Address: 500 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00087989
Address
500 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-28T18:23:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-28T18:23:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71980466397885600,-96.71428370125643000)
Unique Key
500t000000feF88AAE
21-00480060
Service Request Number: 21-00480060 • Address: 10331 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00480060
Address
10331 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T12:40:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T12:40:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83593636794873000,-96.67100201236839000)
Unique Key
500t000000mPffjAAC
21-00351614
Service Request Number: 21-00351614 • Address: S DENLEY DR & E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00351614
Address
S DENLEY DR & E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T14:01:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T14:01:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72267720454442500,-96.80565328314654000)
Unique Key
500t000000kgv0nAAA
20-01199938
Service Request Number: 20-01199938 • Address: 2002 LIFE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01199938
Address
2002 LIFE AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-13T12:38:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-13T12:38:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78628034748563000,-96.85350376331469000)
Unique Key
500t000000dFIQnAAO
21-00538271
Service Request Number: 21-00538271 • Address: 9730 SHEPHERD RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00538271
Address
9730 SHEPHERD RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-13T17:54:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-13T17:54:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90805170916254000,-96.75011267842562000)
Unique Key
500t000000n0FpqAAE
21-00694501
Service Request Number: 21-00694501 • Address: 12100 OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00694501
Address
12100 OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-28T05:39:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-28T05:39:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91215925210991600,-96.75885952162616000)
Unique Key
500t000000opttQAAQ
21-00237402
Service Request Number: 21-00237402 • Address: 2620 ENGLE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00237402
Address
2620 ENGLE AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T09:57:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T09:57:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71847611230661000,-96.86280140708863000)
Unique Key
500t000000icHq6AAE
21-00279283
Service Request Number: 21-00279283 • Address: 4811 CLUBVIEW DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00279283
Address
4811 CLUBVIEW DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T15:13:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T15:13:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68494145414686000,-96.84840479340161000)
Unique Key
500t000000jDlH7AAK
20-01114388
Service Request Number: 20-01114388 • Address: 608 OLD SOUTH PKWY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01114388
Address
608 OLD SOUTH PKWY, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-11-11T21:38:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-11T21:38:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72187498441857000,-96.69285675671581000)
Unique Key
500t000000bluhZAAQ
21-00142803
Service Request Number: 21-00142803 • Address: ANN ARBOR AVE & S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00142803
Address
ANN ARBOR AVE & S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2021-02-16T00:38:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-16T00:38:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69687421024842400,-96.79438408583657000)
Unique Key
500t000000hA6HTAA0
21-00635316
Service Request Number: 21-00635316 • Address: 6717 VADA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00635316
Address
6717 VADA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T12:28:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T12:28:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84330608610237000,-96.74462602940142000)
Unique Key
500t000000o15n9AAA
21-00331170
Service Request Number: 21-00331170 • Address: 8302 W CAMP WISDOM RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00331170
Address
8302 W CAMP WISDOM RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-12T18:27:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T18:27:25.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.65926951160843600,-96.97294349386853000)
Unique Key
500t000000jySe3AAE
21-00546326
Service Request Number: 21-00546326 • Address: LANGDON RD & J J LEMMON RD, DALLAS, TX, 75241 • Department: Transportation and Public Works Department
Service Request Number
21-00546326
Address
LANGDON RD & J J LEMMON RD, DALLAS, TX, 75241
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-15T09:50:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T09:50:59.000
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.65812580909047000,-96.72907655316659000)
Unique Key
500t000000n1C5hAAE
21-00781411
Service Request Number: 21-00781411 • Address: 999 PIERCE ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00781411
Address
999 PIERCE ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-23T19:10:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T19:10:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73556035374391400,-96.86672520973308000)
Unique Key
500t000000pzieHAAQ
20-01116630
Service Request Number: 20-01116630 • Address: 8213 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01116630
Address
8213 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-01T00:59:00.000
Status
Closed
Created Date
2020-11-12T15:33:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-12T15:33:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88767624977511000,-96.76350314613364000)
Unique Key
500t000000bm6hGAAQ
21-00459175
Service Request Number: 21-00459175 • Address: 1100 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00459175
Address
1100 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T09:49:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T09:49:21.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75734138462426000,-96.84378801027637000)
Unique Key
500t000000mCPonAAG
21-00662388
Service Request Number: 21-00662388 • Address: 6818 VIVIAN AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00662388
Address
6818 VIVIAN AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-18T13:40:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-18T13:40:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80279991328689000,-96.73885905143982000)
Unique Key
500t000000oM3vyAAC
21-00686404
Service Request Number: 21-00686404 • Address: 5015 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00686404
Address
5015 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T08:04:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T08:04:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81696292353726000,-96.78660964292294000)
Unique Key
500t000000oojspAAA
21-00882024
Service Request Number: 21-00882024 • Address: 2200 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00882024
Address
2200 S HARWOOD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-09-28T11:02:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-28T11:02:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.77061599534822000,-96.78197617534252000)
Unique Key
500t000000rkP4XAAU
21-00390104
Service Request Number: 21-00390104 • Address: 6603 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00390104
Address
6603 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T04:49:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T04:49:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86885887842725400,-96.79146381364390000)
Unique Key
500t000000lBPQbAAO
21-00792150
Service Request Number: 21-00792150 • Address: 6934 VISTA WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00792150
Address
6934 VISTA WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-08-26T20:48:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-26T20:48:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97382680040205000,-96.78749819320277000)
Unique Key
500t000000qUwSlAAK
21-00758355
Service Request Number: 21-00758355 • Address: 296 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00758355
Address
296 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-16T21:24:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-16T21:24:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78259319625821000,-96.79741343774480000)
Unique Key
500t000000pbAgTAAU
21-00628010
Service Request Number: 21-00628010 • Address: 8721 MOSSWOOD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00628010
Address
8721 MOSSWOOD DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T15:01:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T15:01:02.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75628219378447000,-96.67074875103990000)
Unique Key
500t000000o060JAAQ
20-01211395
Service Request Number: 20-01211395 • Address: 8915 ROCKLEDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01211395
Address
8915 ROCKLEDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T10:28:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T10:28:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74284067926474000,-96.66856891910795000)
Unique Key
500t000000dGbh5AAC
21-00440252
Service Request Number: 21-00440252 • Address: 2586 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00440252
Address
2586 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T09:11:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T09:11:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76864913284555000,-96.77292344878936000)
Unique Key
500t000000m9pxrAAA
21-00063524
Service Request Number: 21-00063524 • Address: FLOYD ST & OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00063524
Address
FLOYD ST & OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-01-21T11:31:19.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-21T11:31:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78856246607250000,-96.78434027927115000)
Unique Key
500t000000fbGGlAAM
20-00994557
Service Request Number: 20-00994557 • Address: 1704 TIMBERGROVE CIR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00994557
Address
1704 TIMBERGROVE CIR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-10-03T21:16:09.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-10-03T21:16:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75460076231330000,-96.84841438772109000)
Unique Key
500t000000ZlIKcAAN
21-00597138
Service Request Number: 21-00597138 • Address: 5454 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00597138
Address
5454 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T20:20:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:20:44.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82632769374112000,-96.77593930584004000)
Unique Key
500t000000lZabPAAS
21-00753537
Service Request Number: 21-00753537 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00753537
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-15T10:52:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-15T10:52:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000paRBMAA2
21-00272810
Service Request Number: 21-00272810 • Address: 7139 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00272810
Address
7139 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T17:13:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T17:13:52.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85521399743576000,-96.73768574511938000)
Unique Key
500t000000jDAILAA4
21-00661048
Service Request Number: 21-00661048 • Address: E R L THORNTON FWY WB & N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00661048
Address
E R L THORNTON FWY WB & N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T12:39:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T12:39:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79408477114047000,-96.70001248207399000)
Unique Key
500t000000oLrMTAA0
21-00065857
Service Request Number: 21-00065857 • Address: 10848 LUNA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00065857
Address
10848 LUNA RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T17:19:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T17:19:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87923590895023600,-96.91969886263558000)
Unique Key
500t000000fbUWeAAM
20-01081661
Service Request Number: 20-01081661 • Address: 1400 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01081661
Address
1400 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-31T09:48:23.000
Updated Date
2023-06-09T03:27:41.000
Closed Date
2020-10-31T09:48:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77538176693356000,-96.76403090764904000)
Unique Key
500t000000bjoOPAAY
20-01161366
Service Request Number: 20-01161366 • Address: 4753 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01161366
Address
4753 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-29T13:34:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-29T13:34:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99999810282310000,-96.82635745848575000)
Unique Key
500t000000cZgXvAAK
20-01089443
Service Request Number: 20-01089443 • Address: 8759 BOUNDBROOK AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01089443
Address
8759 BOUNDBROOK AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-11-03T16:04:29.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-03T16:04:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89578268937742000,-96.75638343065368000)
Unique Key
500t000000bkMbCAAU
21-00659088
Service Request Number: 21-00659088 • Address: 6174 FARNSWORTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00659088
Address
6174 FARNSWORTH DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T14:50:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T14:50:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69180625185633000,-96.92889724304291000)
Unique Key
500t000000oLQZPAA4
20-01145215
Service Request Number: 20-01145215 • Address: MATILDA ST & KENWOOD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01145215
Address
MATILDA ST & KENWOOD AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-22T22:02:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-22T22:02:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83323701671952000,-96.76794559411626000)
Unique Key
500t000000cYQ0lAAG
21-00472180
Service Request Number: 21-00472180 • Address: 9710 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00472180
Address
9710 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T15:01:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T15:01:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76818818783045400,-96.65501966792016000)
Unique Key
500t000000mO7lhAAC
21-00392839
Service Request Number: 21-00392839 • Address: 1679 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00392839
Address
1679 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-03T14:32:24.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-03T14:32:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.82400276359062000,-96.69616495471558000)
Unique Key
500t000000lBl2eAAC
21-00505772
Service Request Number: 21-00505772 • Address: 5900 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00505772
Address
5900 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-06-04T09:13:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T09:13:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78149232659602000,-96.71505816462727000)
Unique Key
500t000000mjKYdAAM
21-00001698
Service Request Number: 21-00001698 • Address: 2298 LEWISTON AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00001698
Address
2298 LEWISTON AVE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2021-01-02T12:09:07.000
Updated Date
2023-06-09T02:51:28.000
Closed Date
2021-01-02T12:09:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.75139640004678000,-96.65036200269256000)
Unique Key
500t000000e0JL7AAM
21-00638163
Service Request Number: 21-00638163 • Address: 10007 MEDLOCK DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00638163
Address
10007 MEDLOCK DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed
Created Date
2021-07-10T13:56:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-10T13:56:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85054941853492000,-96.70551377147757000)
Unique Key
500t000000o1X22AAE
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