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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00460742
Service Request Number: 21-00460742 • Address: 200 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00460742
Address
200 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T09:13:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T09:13:30.000
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74791278825976000,-96.82472390682528000)
Unique Key
500t000000mCZnmAAG
21-00170357
Service Request Number: 21-00170357 • Address: 3713 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00170357
Address
3713 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-02-25T09:49:19.000
Updated Date
2023-06-09T02:16:50.000
Closed Date
2021-02-25T09:49:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75629951382505000,-96.77045185321232000)
Unique Key
500t000000hlRamAAE
21-00299787
Service Request Number: 21-00299787 • Address: 1634 PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00299787
Address
1634 PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-05T05:59:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-05T05:59:23.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74105765396847000,-96.68701935057852000)
Unique Key
500t000000jvTLBAA2
21-00667364
Service Request Number: 21-00667364 • Address: 2600 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00667364
Address
2600 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T08:04:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T08:04:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84597158304913500,-96.66985477100283000)
Unique Key
500t000000oMpJfAAK
21-00255365
Service Request Number: 21-00255365 • Address: 9517 MCCLUNG LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00255365
Address
9517 MCCLUNG LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-22T21:32:58.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-22T21:32:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67471723437166000,-96.65810516051822000)
Unique Key
500t000000jBg0BAAS
21-00392789
Service Request Number: 21-00392789 • Address: 5815 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
21-00392789
Address
5815 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-02T11:42:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-02T11:42:22.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67621400454593000,-96.81494201715695000)
Unique Key
500t000000lBknUAAS
21-00833107
Service Request Number: 21-00833107 • Address: 5397 TWIN SIXTIES DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00833107
Address
5397 TWIN SIXTIES DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T21:09:49.000
Updated Date
2023-06-09T00:31:00.000
Closed Date
2021-09-09T21:09:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83794768303705000,-96.77349799004313000)
Unique Key
500t000000qw0rjAAA
21-00551382
Service Request Number: 21-00551382 • Address: CORINTH ST & S CESAR CHAVEZ BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00551382
Address
CORINTH ST & S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T12:53:35.000
Updated Date
2023-06-12T01:22:20.000
Closed Date
2021-06-16T12:53:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77183956209058000,-96.78192528113361000)
Unique Key
500t000000n1jRVAAY
21-00469648
Service Request Number: 21-00469648 • Address: 10114 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00469648
Address
10114 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-25T08:43:32.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T08:43:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72449962520046500,-96.64958827364913000)
Unique Key
500t000000mNWbuAAG
21-00099141
Service Request Number: 21-00099141 • Address: 2642 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00099141
Address
2642 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T09:57:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T09:57:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71601530304454000,-96.81695226737125000)
Unique Key
500t000000gLXa7AAG
21-00301859
Service Request Number: 21-00301859 • Address: W RED BIRD LN & S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00301859
Address
W RED BIRD LN & S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-05T13:01:25.000
Updated Date
2023-06-09T01:56:34.000
Closed Date
2021-04-05T13:01:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.67666552935829000,-96.89150912209165000)
Unique Key
500t000000jvgIUAAY
21-00020817
Service Request Number: 21-00020817 • Address: BIGLOW ST & E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00020817
Address
BIGLOW ST & E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T22:38:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T22:38:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71103999396024000,-96.80005251115404000)
Unique Key
500t000000ee60yAAA
20-01248674
Service Request Number: 20-01248674 • Address: AMERICAN WAY & WHITBY AVE, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01248674
Address
AMERICAN WAY & WHITBY AVE, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-30T19:43:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-30T19:43:32.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.67031300107002000,-96.88422317800637000)
Unique Key
500t000000dzuMNAAY
21-00848480
Service Request Number: 21-00848480 • Address: 7009 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00848480
Address
7009 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T10:05:54.000
Updated Date
2023-06-09T00:02:55.000
Closed Date
2021-09-15T10:05:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98522105709180000,-96.78634556823260000)
Unique Key
500t000000rJFObAAO
21-00631938
Service Request Number: 21-00631938 • Address: 912 EDGEMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00631938
Address
912 EDGEMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T14:54:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T14:54:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72941475537668000,-96.80964308699627000)
Unique Key
500t000000o0fE9AAI
21-00433641
Service Request Number: 21-00433641 • Address: 10621 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00433641
Address
10621 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-14T10:03:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T10:03:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83964356974464000,-96.68817715656768000)
Unique Key
500t000000lff1HAAQ
21-00820112
Service Request Number: 21-00820112 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00820112
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-09-06T09:58:20.000
Updated Date
2023-06-09T00:24:07.000
Closed Date
2021-09-06T09:58:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88325115746748000,-96.75937808068088000)
Unique Key
500t000000qu68RAAQ
21-00231964
Service Request Number: 21-00231964 • Address: 7500 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00231964
Address
7500 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T08:42:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-16T08:42:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65627996077889600,-96.86683773089264000)
Unique Key
500t000000ibq86AAA
21-00780670
Service Request Number: 21-00780670 • Address: 7907 SILVERDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00780670
Address
7907 SILVERDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-23T15:00:51.000
Updated Date
2023-06-09T00:19:08.000
Closed Date
2021-08-23T15:00:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65187778338236000,-96.83430138659658000)
Unique Key
500t000000pzXybAAE
21-00576551
Service Request Number: 21-00576551 • Address: 4528 DRUID LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
21-00576551
Address
4528 DRUID LN, DALLAS, TX, 75205
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:01:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T10:01:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84843852528447000,-96.81248935937072000)
Unique Key
500t000000nPQXYAA4
21-00647086
Service Request Number: 21-00647086 • Address: 2728 ROUTH ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00647086
Address
2728 ROUTH ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T14:30:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T14:30:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79756422469654000,-96.80294022512446000)
Unique Key
500t000000o2ppoAAA
21-00322172
Service Request Number: 21-00322172 • Address: 1400 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00322172
Address
1400 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-11T11:09:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-11T11:09:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70565407536394000,-96.84429032137218000)
Unique Key
500t000000jxWu5AAE
21-00423256
Service Request Number: 21-00423256 • Address: 13592 C F HAWN SERV EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00423256
Address
13592 C F HAWN SERV EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T18:23:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T18:23:34.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67591849801093000,-96.60287802285389000)
Unique Key
500t000000leRP6AAM
21-00349670
Service Request Number: 21-00349670 • Address: 1737 N CENTRAL ACRD SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00349670
Address
1737 N CENTRAL ACRD SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T09:05:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T09:05:19.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79357693606587000,-96.79335449279748000)
Unique Key
500t000000kgeHwAAI
21-00747471
Service Request Number: 21-00747471 • Address: 2626 SEA HARBOR RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00747471
Address
2626 SEA HARBOR RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-12T16:28:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T16:28:27.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77535805768631000,-96.92192457138086000)
Unique Key
500t000000pZWMBAA4
21-00760917
Service Request Number: 21-00760917 • Address: 5535 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00760917
Address
5535 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:42:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T14:42:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78477060736432000,-96.72113548527625000)
Unique Key
500t000000pwZ4uAAE
20-01230929
Service Request Number: 20-01230929 • Address: 5300 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01230929
Address
5300 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T23:11:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T23:11:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83648203445625000,-96.77833859162470000)
Unique Key
500t000000dyNz1AAE
21-00792913
Service Request Number: 21-00792913 • Address: 5698 OLD OX RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00792913
Address
5698 OLD OX RD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-27T09:35:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-27T09:35:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67867415404505000,-96.79613619508090000)
Unique Key
500t000000qV55jAAC
21-00438246
Service Request Number: 21-00438246 • Address: 217 N ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00438246
Address
217 N ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-15T20:48:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-15T20:48:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74706229860258600,-96.84796529289446000)
Unique Key
500t000000m9XCIAA2
21-00107644
Service Request Number: 21-00107644 • Address: 8341 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00107644
Address
8341 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T09:43:11.000
Updated Date
2023-06-09T02:34:25.000
Closed Date
2021-02-04T09:43:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71977939559947000,-96.67701656466362000)
Unique Key
500t000000gMSikAAG
21-00825679
Service Request Number: 21-00825679 • Address: S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00825679
Address
S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T07:54:32.000
Updated Date
2023-06-09T00:26:37.000
Closed Date
2021-09-08T07:54:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73315003761617000,-96.81433684829872000)
Unique Key
500t000000quv1VAAQ
21-00624332
Service Request Number: 21-00624332 • Address: 526 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00624332
Address
526 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T17:22:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T17:22:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69027777457096000,-96.83251760654333000)
Unique Key
500t000000nzaxaAAA
21-00077525
Service Request Number: 21-00077525 • Address: 2410 JOE FIELD RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00077525
Address
2410 JOE FIELD RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:46:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-26T11:46:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89285976061180600,-96.89699542876804000)
Unique Key
500t000000fcz2pAAA
20-01049334
Service Request Number: 20-01049334 • Address: 16324 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01049334
Address
16324 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-10-20T15:36:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-20T15:36:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97670486298546000,-96.77025720516714000)
Unique Key
500t000000aUIK0AAO
21-00639932
Service Request Number: 21-00639932 • Address: 18900 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00639932
Address
18900 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-11T21:33:43.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-11T21:33:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00929474016048500,-96.84341426438168000)
Unique Key
500t000000o1oKbAAI
21-00743354
Service Request Number: 21-00743354 • Address: 2900 KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00743354
Address
2900 KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-11T15:21:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-11T15:21:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65449484221187500,-96.86687593485524000)
Unique Key
500t000000pYrceAAC
20-01131853
Service Request Number: 20-01131853 • Address: FORT WORTH AVE & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01131853
Address
FORT WORTH AVE & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-11-17T20:49:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-17T20:49:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76201753575356400,-96.85674964841184000)
Unique Key
500t000000bnFC3AAM
20-01230902
Service Request Number: 20-01230902 • Address: W ILLINOIS AVE & DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01230902
Address
W ILLINOIS AVE & DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-23T21:33:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T21:33:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72041945409332400,-96.90876830969471000)
Unique Key
500t000000dyNtmAAE
21-00346817
Service Request Number: 21-00346817 • Address: 4988 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00346817
Address
4988 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T12:16:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T12:16:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91861504599718600,-96.82259778397882000)
Unique Key
500t000000kgBkvAAE
21-00750349
Service Request Number: 21-00750349 • Address: 7504 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00750349
Address
7504 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T14:23:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-13T14:23:24.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.90064434191232000,-96.77787490295863000)
Unique Key
500t000000pZztpAAC
21-00197801
Service Request Number: 21-00197801 • Address: MAPLE AVE & HUDNALL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00197801
Address
MAPLE AVE & HUDNALL ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T22:12:34.000
Updated Date
2023-06-09T02:11:21.000
Closed Date
2021-03-04T22:12:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81833502526287000,-96.83285517301346000)
Unique Key
500t000000hoNwmAAE
20-00987852
Service Request Number: 20-00987852 • Address: FORDHAM RD & BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00987852
Address
FORDHAM RD & BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T14:00:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-01T14:00:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70972282243779000,-96.77580047295129000)
Unique Key
500t000000ZkyvBAAR
20-01133065
Service Request Number: 20-01133065 • Address: 9539 GONZALES DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01133065
Address
9539 GONZALES DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-11-18T11:51:23.000
Updated Date
2023-06-09T03:10:15.000
Closed Date
2020-11-18T11:51:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76692581966459000,-96.65803174734805000)
Unique Key
500t000000bnMwPAAU
21-00335144
Service Request Number: 21-00335144 • Address: N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00335144
Address
N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T08:04:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-15T08:04:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87193794272746000,-96.77034996949837000)
Unique Key
500t000000jyuBEAAY
21-00789042
Service Request Number: 21-00789042 • Address: 636 LACEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00789042
Address
636 LACEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:29:11.000
Updated Date
2023-06-09T00:30:23.000
Closed Date
2021-08-26T08:29:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70730225194416000,-96.83395761910510000)
Unique Key
500t000000qUJPvAAO
21-00391666
Service Request Number: 21-00391666 • Address: 167 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391666
Address
167 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:38:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:38:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79041284038762000,-96.82225769970776000)
Unique Key
500t000000lBbWOAA0
21-00453220
Service Request Number: 21-00453220 • Address: 619 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00453220
Address
619 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T16:56:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T16:56:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69431459752793500,-96.83316885962527000)
Unique Key
500t000000mBGvkAAG
21-00280152
Service Request Number: 21-00280152 • Address: 125 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00280152
Address
125 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T17:16:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T17:16:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.74419369747415000,-96.82338905824741000)
Unique Key
500t000000jDouMAAS
21-00301029
Service Request Number: 21-00301029 • Address: N RECORD ST & ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00301029
Address
N RECORD ST & ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-22T00:23:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-22T00:23:43.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78128521633827000,-96.80766100334584000)
Unique Key
500t000000jvbImAAI
21-00563258
Service Request Number: 21-00563258 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00563258
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed
Created Date
2021-06-18T23:59:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-18T23:59:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.73415235061467000,-96.64844607833750000)
Unique Key
500t000000nNub6AAC
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