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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00701428
Service Request Number: 21-00701428 • Address: 2149 RIVERWAY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00701428
Address
2149 RIVERWAY DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T15:17:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T15:17:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74975220674075000,-96.66310932074406000)
Unique Key
500t000000oqsFVAAY
21-00712229
Service Request Number: 21-00712229 • Address: 1200 WOODVIEW LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00712229
Address
1200 WOODVIEW LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-08-02T16:21:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-02T16:21:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73538774584936600,-96.80417866636606000)
Unique Key
500t000000p9FUoAAM
21-00236387
Service Request Number: 21-00236387 • Address: FERGUSON RD & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00236387
Address
FERGUSON RD & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-17T06:19:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-17T06:19:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83476843642293000,-96.67336856838844000)
Unique Key
500t000000icD6jAAE
21-00753196
Service Request Number: 21-00753196 • Address: 1011 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00753196
Address
1011 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-14T22:42:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-14T22:42:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77306987554208500,-96.79556762527642000)
Unique Key
500t000000paNZvAAM
20-01158551
Service Request Number: 20-01158551 • Address: 4402 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01158551
Address
4402 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-27T11:03:48.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-27T11:03:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80351560124657000,-96.78287689786694000)
Unique Key
500t000000cZS3UAAW
20-01119889
Service Request Number: 20-01119889 • Address: 13331 LAND DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01119889
Address
13331 LAND DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed
Created Date
2020-11-13T14:20:15.000
Updated Date
2023-06-09T03:14:43.000
Closed Date
2020-11-13T14:20:15.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65764849115749000,-96.62400008984618000)
Unique Key
500t000000bmKEJAA2
20-01100687
Service Request Number: 20-01100687 • Address: 4526 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01100687
Address
4526 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-07T09:04:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-07T09:04:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80457765298539400,-96.78096136957527000)
Unique Key
500t000000bl3lWAAQ
21-00380855
Service Request Number: 21-00380855 • Address: 3409 SPRING AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00380855
Address
3409 SPRING AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T10:55:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T10:55:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76605117951654500,-96.75181481524743000)
Unique Key
500t000000lAC4LAAW
21-00109395
Service Request Number: 21-00109395 • Address: 2718 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00109395
Address
2718 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T11:40:07.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-04T11:40:07.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75828443761906000,-96.65329124119343000)
Unique Key
500t000000gMbzyAAC
20-00994816
Service Request Number: 20-00994816 • Address: 1800 MOODY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00994816
Address
1800 MOODY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-10-04T09:55:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-04T09:55:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79145936700719000,-96.80736924405615000)
Unique Key
500t000000ZlK24AAF
21-00029322
Service Request Number: 21-00029322 • Address: HIGHLAND RD & N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00029322
Address
HIGHLAND RD & N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-11T14:25:06.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-01-11T14:25:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79548658535966000,-96.69987084900436000)
Unique Key
500t000000ef4FsAAI
21-00220790
Service Request Number: 21-00220790 • Address: 4616 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00220790
Address
4616 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-03-11T18:40:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-11T18:40:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80061553448826600,-96.77481741658893000)
Unique Key
500t000000iajL5AAI
21-00882000
Service Request Number: 21-00882000 • Address: 6915 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00882000
Address
6915 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-28T10:57:42.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-28T10:57:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76973374587152000,-96.70148076133731000)
Unique Key
500t000000rkOiDAAU
20-01033780
Service Request Number: 20-01033780 • Address: 11069 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01033780
Address
11069 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T10:08:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T10:08:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83893299177514500,-96.65135896170474000)
Unique Key
500t000000aTMadAAG
21-00761323
Service Request Number: 21-00761323 • Address: 5519 BRYN MAWR DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00761323
Address
5519 BRYN MAWR DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:49:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T15:49:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85637350631544000,-96.81874901335564000)
Unique Key
500t000000pwcpEAAQ
21-00789965
Service Request Number: 21-00789965 • Address: 3202 UTAH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00789965
Address
3202 UTAH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-08-26T11:22:54.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-26T11:22:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70583939014401000,-96.80935739129212000)
Unique Key
500t000000qUTETAA4
21-00079192
Service Request Number: 21-00079192 • Address: 7400 RED BUD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00079192
Address
7400 RED BUD DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T15:48:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T15:48:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77692973686721000,-96.69433920786948000)
Unique Key
500t000000fd9cSAAQ
21-00766629
Service Request Number: 21-00766629 • Address: 4858 FALLON PL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00766629
Address
4858 FALLON PL, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-19T06:47:41.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-19T06:47:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78387423176900000,-96.70875169077252000)
Unique Key
500t000000pxSvZAAU
20-01168726
Service Request Number: 20-01168726 • Address: 1600 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01168726
Address
1600 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-01T13:32:42.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-01T13:32:42.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72798432217360000,-96.87196911399080000)
Unique Key
500t000000caUevAAE
21-00242027
Service Request Number: 21-00242027 • Address: 4000 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00242027
Address
4000 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T17:23:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T17:23:22.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83519481881835000,-96.82246713714065000)
Unique Key
500t000000icncpAAA
21-00755402
Service Request Number: 21-00755402 • Address: 1034 HOLDEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00755402
Address
1034 HOLDEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-14T08:45:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-14T08:45:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70285683218051000,-96.81041951415044000)
Unique Key
500t000000pajjgAAA
21-00312122
Service Request Number: 21-00312122 • Address: 1198 W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00312122
Address
1198 W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-07T20:30:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-07T20:30:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81853809831193000,-96.86957310615776000)
Unique Key
500t000000jwdsuAAA
20-01122948
Service Request Number: 20-01122948 • Address: 10124 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01122948
Address
10124 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-11-15T10:17:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-15T10:17:02.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91902804944259000,-96.71105815245234000)
Unique Key
500t000000bmW8BAAU
21-00810637
Service Request Number: 21-00810637 • Address: 2214 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00810637
Address
2214 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T08:40:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T08:40:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75839922222187500,-96.76804974411236000)
Unique Key
500t000000qXj10AAC
21-00614994
Service Request Number: 21-00614994 • Address: 11619 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00614994
Address
11619 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed
Created Date
2021-07-02T19:09:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-02T19:09:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90447723725739000,-96.89434698864774000)
Unique Key
500t000000lbg05AAA
21-00221208
Service Request Number: 21-00221208 • Address: 1682 MUNGER AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00221208
Address
1682 MUNGER AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T00:09:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T00:09:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78669471185093400,-96.80246818658172000)
Unique Key
500t000000iamNPAAY
21-00886506
Service Request Number: 21-00886506 • Address: 1600 HINTON ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00886506
Address
1600 HINTON ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-09T00:59:00.000
Status
Closed
Created Date
2021-09-30T15:06:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T15:06:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81918340486604000,-96.85616852000251000)
Unique Key
500t000000rlddcAAA
21-00100473
Service Request Number: 21-00100473 • Address: 5809 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00100473
Address
5809 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-28T09:15:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-28T09:15:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85616568649806600,-96.76898077973432000)
Unique Key
500t000000gLgNGAA0
21-00441448
Service Request Number: 21-00441448 • Address: 2312 STONEMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00441448
Address
2312 STONEMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T11:31:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T11:31:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75281518798303000,-96.76162194499622000)
Unique Key
500t000000m9wuzAAA
20-01187540
Service Request Number: 20-01187540 • Address: 12531 DEGAS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01187540
Address
12531 DEGAS LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-12-08T14:24:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T14:24:27.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.91945219329182500,-96.80552325657148000)
Unique Key
500t000000bMxz9AAC
20-01027687
Service Request Number: 20-01027687 • Address: 2219 ENGLE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01027687
Address
2219 ENGLE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-10-13T16:10:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-13T16:10:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71872409839211600,-96.85494252153818000)
Unique Key
500t000000aSzmeAAC
20-01206514
Service Request Number: 20-01206514 • Address: 7000 WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01206514
Address
7000 WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-12-15T15:35:31.000
Updated Date
2023-06-09T03:08:00.000
Closed Date
2020-12-15T15:35:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83464562342556500,-96.73972563979001000)
Unique Key
500t000000dG3DkAAK
21-00596259
Service Request Number: 21-00596259 • Address: 1818 EL CAPITAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00596259
Address
1818 EL CAPITAN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T16:32:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T16:32:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85087222605491000,-96.67810119706056000)
Unique Key
500t000000lZPlCAAW
21-00636774
Service Request Number: 21-00636774 • Address: 9818 FITZROY DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00636774
Address
9818 FITZROY DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-08T09:28:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-08T09:28:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86588778134001400,-96.71756197544472000)
Unique Key
500t000000o1GYtAAM
20-01143663
Service Request Number: 20-01143663 • Address: 17207 VILLAGE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01143663
Address
17207 VILLAGE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-21T12:52:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-21T12:52:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98079502917664000,-96.82617862590992000)
Unique Key
500t000000cYHVkAAO
21-00090921
Service Request Number: 21-00090921 • Address: 9291 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00090921
Address
9291 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-29T15:48:09.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-29T15:48:09.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85970998159918000,-96.85410220871190000)
Unique Key
500t000000feb17AAA
21-00068948
Service Request Number: 21-00068948 • Address: 12271 PLANO RD, DALLAS, TX, 75243 • Department: Transportation and Public Works Department
Service Request Number
21-00068948
Address
12271 PLANO RD, DALLAS, TX, 75243
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-01-22T15:22:38.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-22T15:22:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91389174404798000,-96.70051534516594000)
Unique Key
500t000000fbrrpAAA
21-00281695
Service Request Number: 21-00281695 • Address: 6798 HILLCREST PLAZA DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00281695
Address
6798 HILLCREST PLAZA DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-30T09:58:03.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-30T09:58:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92230121016910000,-96.78807082051058000)
Unique Key
500t000000jDzGbAAK
21-00193174
Service Request Number: 21-00193174 • Address: 9924 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00193174
Address
9924 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-04T00:51:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T00:51:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88247273899497000,-96.78662503981823000)
Unique Key
500t000000hnxSvAAI
21-00808026
Service Request Number: 21-00808026 • Address: 1300 COMPTON ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00808026
Address
1300 COMPTON ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T12:04:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T12:04:40.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74297707731673000,-96.80545338530023000)
Unique Key
500t000000qXKepAAG
21-00673183
Service Request Number: 21-00673183 • Address: ELAM RD & HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00673183
Address
ELAM RD & HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T12:30:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T12:30:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71963245947885000,-96.67426760695106000)
Unique Key
500t000000oNeQUAA0
21-00047257
Service Request Number: 21-00047257 • Address: 6808 LEDYARD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00047257
Address
6808 LEDYARD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed
Created Date
2021-01-15T16:02:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-15T16:02:33.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97781058388110000,-96.79050706924380000)
Unique Key
500t000000egrE5AAI
21-00236039
Service Request Number: 21-00236039 • Address: 4121 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00236039
Address
4121 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T19:02:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-16T19:02:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79411964914021400,-96.77670548427983000)
Unique Key
500t000000ic9tqAAA
21-00832881
Service Request Number: 21-00832881 • Address: 3045 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00832881
Address
3045 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-09T18:03:50.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-09T18:03:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87599963938663000,-96.87534003215770000)
Unique Key
500t000000qvxkuAAA
21-00357123
Service Request Number: 21-00357123 • Address: 17133 CLUB HILL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00357123
Address
17133 CLUB HILL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T07:12:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T07:12:06.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.98242699961999000,-96.81589489054538000)
Unique Key
500t000000khq6OAAQ
21-00075504
Service Request Number: 21-00075504 • Address: 9816 CUSHING DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00075504
Address
9816 CUSHING DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-25T17:01:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-25T17:01:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70549641361919400,-96.65378611696116000)
Unique Key
500t000000fci4rAAA
21-00845780
Service Request Number: 21-00845780 • Address: 11261 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00845780
Address
11261 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T07:49:18.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-14T07:49:18.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87285509745990000,-96.68789787430828000)
Unique Key
500t000000rIprCAAS
21-00428367
Service Request Number: 21-00428367 • Address: PLANO RD & L B J FWY WB, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00428367
Address
PLANO RD & L B J FWY WB, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-16T23:59:00.000
Status
Closed
Created Date
2021-05-13T08:02:50.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-13T08:02:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88589408853431000,-96.70046272156269000)
Unique Key
500t000000lf5gYAAQ
20-01080223
Service Request Number: 20-01080223 • Address: 6022 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01080223
Address
6022 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-30T15:06:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-30T15:06:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87911156874272000,-96.80344533981483000)
Unique Key
500t000000bjjyGAAQ
21-00080331
Service Request Number: 21-00080331 • Address: 3711 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00080331
Address
3711 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T19:12:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T19:12:44.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78284613147243000,-96.88099846892354000)
Unique Key
500t000000fdG1EAAU
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