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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00735035
Service Request Number: 21-00735035 • Address: 6127 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00735035
Address
6127 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-08T15:06:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-08T15:06:12.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95980215696017000,-96.80164951945815000)
Unique Key
500t000000pXauIAAS
21-00735269
Service Request Number: 21-00735269 • Address: 9037 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00735269
Address
9037 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T15:52:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-09T15:52:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90937662976257600,-96.74786215666376000)
Unique Key
500t000000pXcMuAAK
21-00731318
Service Request Number: 21-00731318 • Address: 9700 FORESTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00731318
Address
9700 FORESTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-08T12:48:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-08T12:48:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87022997075075000,-96.71925806740005000)
Unique Key
500t000000pC43uAAC
21-00726308
Service Request Number: 21-00726308 • Address: 2099 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00726308
Address
2099 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:15:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T10:15:20.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78408640242170000,-96.80771469535536000)
Unique Key
500t000000pBMjsAAG
20-01018895
Service Request Number: 20-01018895 • Address: 9035 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01018895
Address
9035 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-11T11:06:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-11T11:06:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82619812674273000,-96.70786574232199000)
Unique Key
500t000000aSX5SAAW
21-00733281
Service Request Number: 21-00733281 • Address: 3000 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00733281
Address
3000 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T10:49:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T10:49:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75823039517383000,-96.78101473450029000)
Unique Key
500t000000pXMGRAA4
21-00728068
Service Request Number: 21-00728068 • Address: 14538 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00728068
Address
14538 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-06T14:26:12.000
Updated Date
2023-06-09T00:48:06.000
Closed Date
2021-08-06T14:26:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94704974995337000,-96.77191475392807000)
Unique Key
500t000000pBZMVAA4
20-01011202
Service Request Number: 20-01011202 • Address: 11650 QUINCY LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01011202
Address
11650 QUINCY LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-08T13:10:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T13:10:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90700150907227000,-96.81330241773726000)
Unique Key
500t000000aSAWkAAO
21-00731055
Service Request Number: 21-00731055 • Address: S R L THORNTON FWY SB & MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00731055
Address
S R L THORNTON FWY SB & MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T10:08:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T10:08:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70994372939861000,-96.83027251764013000)
Unique Key
500t000000pC1nmAAC
21-00782507
Service Request Number: 21-00782507 • Address: 9637 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00782507
Address
9637 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T11:34:26.000
Updated Date
2023-06-09T00:29:14.000
Closed Date
2021-08-24T11:34:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90961376907968400,-96.72699282255417000)
Unique Key
500t000000pzrojAAA
21-00727945
Service Request Number: 21-00727945 • Address: DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00727945
Address
DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T14:30:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T14:30:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99028007143955000,-96.82954485503168000)
Unique Key
500t000000pBYVdAAO
21-00728596
Service Request Number: 21-00728596 • Address: 8100 E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00728596
Address
8100 E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T16:16:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T16:16:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85300242225852000,-96.71922571221779000)
Unique Key
500t000000pBe8AAAS
21-00731239
Service Request Number: 21-00731239 • Address: 721 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00731239
Address
721 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T12:04:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T12:04:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65029951882715400,-96.83433025299315000)
Unique Key
500t000000pC3GNAA0
21-00430939
Service Request Number: 21-00430939 • Address: 5726 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00430939
Address
5726 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:10:33.000
Updated Date
2023-06-09T01:36:38.000
Closed Date
2021-05-13T14:10:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89218965543703600,-96.80743353521396000)
Unique Key
500t000000lfLLsAAM
21-00431034
Service Request Number: 21-00431034 • Address: 2215 MAY ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00431034
Address
2215 MAY ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:27:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T14:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77131921467931000,-96.82766351690282000)
Unique Key
500t000000lfM3PAAU
21-00725231
Service Request Number: 21-00725231 • Address: 3200 E KIEST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00725231
Address
3200 E KIEST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T15:38:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T15:38:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72955659373288000,-96.78503402725660000)
Unique Key
500t000000pBDkQAAW
20-01015473
Service Request Number: 20-01015473 • Address: 5820 ELAM RD, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
20-01015473
Address
5820 ELAM RD, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T13:12:05.000
Updated Date
2023-06-09T03:55:30.000
Closed Date
2020-10-09T13:12:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71984669248864000,-96.72481515405046000)
Unique Key
500t000000aSMaJAAW
21-00725867
Service Request Number: 21-00725867 • Address: 6255 NORTHWOOD RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00725867
Address
6255 NORTHWOOD RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T09:10:58.000
Updated Date
2023-06-09T00:47:48.000
Closed Date
2021-08-06T09:10:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86965084337755600,-96.79844133386550000)
Unique Key
500t000000pBJvYAAW
21-00729765
Service Request Number: 21-00729765 • Address: 3635 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00729765
Address
3635 ESPANOLA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T09:54:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T09:54:34.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86853831984094400,-96.85788143413177000)
Unique Key
500t000000pBp2nAAC
20-01022961
Service Request Number: 20-01022961 • Address: 4258 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01022961
Address
4258 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T16:18:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T16:18:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00402016482050000,-96.83829055908593000)
Unique Key
500t000000aSj7BAAS
21-00431049
Service Request Number: 21-00431049 • Address: 13505 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00431049
Address
13505 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:29:37.000
Updated Date
2023-06-09T01:36:40.000
Closed Date
2021-05-13T14:29:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93227022286904000,-96.78051586956879000)
Unique Key
500t000000lfLYqAAM
21-00430874
Service Request Number: 21-00430874 • Address: 2208 N MASTERS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00430874
Address
2208 N MASTERS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:02:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-13T14:02:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75035725163381000,-96.64793433647374000)
Unique Key
500t000000lfL1iAAE
21-00721997
Service Request Number: 21-00721997 • Address: 325 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00721997
Address
325 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-05T09:59:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-05T09:59:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78302125548082600,-96.79666374984174000)
Unique Key
500t000000pAm9XAAS
21-00432644
Service Request Number: 21-00432644 • Address: 2500 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00432644
Address
2500 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T13:46:02.000
Updated Date
2023-06-09T01:36:38.000
Closed Date
2021-05-13T13:46:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77624457460332500,-96.74587994875972000)
Unique Key
500t000000lfXHmAAM
21-00722864
Service Request Number: 21-00722864 • Address: 9701 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00722864
Address
9701 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:14:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:14:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88015197140964600,-96.80424962568848000)
Unique Key
500t000000pAtrdAAC
20-01003712
Service Request Number: 20-01003712 • Address: 6561 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01003712
Address
6561 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T20:31:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T20:31:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83249560161202400,-96.74812872490860000)
Unique Key
500t000000aRoraAAC
21-00730494
Service Request Number: 21-00730494 • Address: INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00730494
Address
INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T16:11:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T16:11:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81094986550079500,-96.84979809055834000)
Unique Key
500t000000pBw82AAC
21-00445714
Service Request Number: 21-00445714 • Address: 2942 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00445714
Address
2942 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T13:53:38.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-13T13:53:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89856352124003000,-96.87955288446648000)
Unique Key
500t000000mARZEAA4
21-00730162
Service Request Number: 21-00730162 • Address: 8487 CLOVER MEADOW DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00730162
Address
8487 CLOVER MEADOW DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T12:49:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-07T12:49:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89374879130662000,-96.73502779089188000)
Unique Key
500t000000pBsGNAA0
21-00727267
Service Request Number: 21-00727267 • Address: 5728 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00727267
Address
5728 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T12:40:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T12:40:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81257444893632000,-96.76844025031420000)
Unique Key
500t000000pBTWeAAO
20-01003658
Service Request Number: 20-01003658 • Address: 18905 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01003658
Address
18905 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T20:07:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T20:07:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00958358043455000,-96.86161126997570000)
Unique Key
500t000000aRonbAAC
21-00732806
Service Request Number: 21-00732806 • Address: 3202 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00732806
Address
3202 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:42:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-09T09:42:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82650555097971000,-96.82854744888050000)
Unique Key
500t000000pCJhCAAW
20-01006313
Service Request Number: 20-01006313 • Address: 1031 W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01006313
Address
1031 W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:36:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-07T12:36:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71323043356110000,-96.83906671744624000)
Unique Key
500t000000aRwXMAA0
21-00484665
Service Request Number: 21-00484665 • Address: 9521 CRESTSHIRE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00484665
Address
9521 CRESTSHIRE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T13:26:00.000
Updated Date
2023-06-09T01:02:19.000
Closed Date
2021-05-28T13:26:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75331486692732600,-96.65951884936914000)
Unique Key
500t000000mQAteAAG
21-00729409
Service Request Number: 21-00729409 • Address: 3696 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00729409
Address
3696 ALMAZAN DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T23:26:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T23:26:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86417254275480000,-96.85629542635246000)
Unique Key
500t000000pBlLrAAK
21-00734744
Service Request Number: 21-00734744 • Address: 9600 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00734744
Address
9600 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T14:30:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T14:30:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89243388625863000,-96.73789819662473000)
Unique Key
500t000000pXYg6AAG
21-00732784
Service Request Number: 21-00732784 • Address: 10959 YORKSPRING PL, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00732784
Address
10959 YORKSPRING PL, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:39:02.000
Updated Date
2023-06-09T00:48:53.000
Closed Date
2021-08-09T09:39:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86089214535791000,-96.69500313093208000)
Unique Key
500t000000pCJQuAAO
21-00722842
Service Request Number: 21-00722842 • Address: 2255 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00722842
Address
2255 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:09:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:09:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80321554023401400,-96.78795726093665000)
Unique Key
500t000000pAtZNAA0
21-00885134
Service Request Number: 21-00885134 • Address: 3300 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00885134
Address
3300 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-09-29T20:37:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-29T20:37:02.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75993307522456000,-96.77376482996320000)
Unique Key
500t000000rlFW7AAM
21-00728280
Service Request Number: 21-00728280 • Address: 415 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00728280
Address
415 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T15:23:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T15:23:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66250666639728000,-96.81765446798943000)
Unique Key
500t000000pBbYXAA0
21-00732200
Service Request Number: 21-00732200 • Address: 11751 QUINCY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00732200
Address
11751 QUINCY LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T16:42:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-07T16:42:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90834563951313600,-96.81403664006741000)
Unique Key
500t000000pCECRAA4
21-00733664
Service Request Number: 21-00733664 • Address: 4699 S R L THORNTON FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00733664
Address
4699 S R L THORNTON FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T11:41:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T11:41:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68719612350330600,-96.82329055570473000)
Unique Key
500t000000pXPMMAA4
21-00449030
Service Request Number: 21-00449030 • Address: 4308 LAREN LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00449030
Address
4308 LAREN LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T14:51:32.000
Updated Date
2023-06-09T01:07:36.000
Closed Date
2021-05-18T14:51:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92103637185766000,-96.83584733829060000)
Unique Key
500t000000mAohZAAS
21-00731409
Service Request Number: 21-00731409 • Address: S ERVAY ST & LEAR ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00731409
Address
S ERVAY ST & LEAR ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T13:48:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T13:48:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76901487553905000,-96.78578136555907000)
Unique Key
500t000000pC4e9AAC
21-00726292
Service Request Number: 21-00726292 • Address: 3199 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00726292
Address
3199 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:11:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T10:11:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70605867026663600,-96.80747586693872000)
Unique Key
500t000000pBMZ4AAO
21-00734576
Service Request Number: 21-00734576 • Address: 10212 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00734576
Address
10212 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T14:08:39.000
Updated Date
2023-06-09T00:43:08.000
Closed Date
2021-08-09T14:08:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75843371633176600,-96.64709460846927000)
Unique Key
500t000000pXXbdAAG
20-01004021
Service Request Number: 20-01004021 • Address: 5000 STATE HWY 356, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01004021
Address
5000 STATE HWY 356, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-10-07T07:50:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-07T07:50:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80882588989352000,-96.90376522487763000)
Unique Key
500t000000aRqmrAAC
21-00727981
Service Request Number: 21-00727981 • Address: 2906 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00727981
Address
2906 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-06T13:31:46.000
Updated Date
2023-06-09T00:48:02.000
Closed Date
2021-08-06T13:31:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75790845676403500,-96.75184330670615000)
Unique Key
500t000000pBZ0BAAW
21-00484220
Service Request Number: 21-00484220 • Address: 6207 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00484220
Address
6207 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T12:07:07.000
Updated Date
2023-06-09T01:02:15.000
Closed Date
2021-05-28T12:07:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87475038411079000,-96.79961687435588000)
Unique Key
500t000000mQ86aAAC
21-00727121
Service Request Number: 21-00727121 • Address: 5100 CHIPPEWA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00727121
Address
5100 CHIPPEWA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T12:16:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T12:16:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76887588683430000,-96.90271166182121000)
Unique Key
500t000000pBSLxAAO
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