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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00529638
Service Request Number: 21-00529638 • Address: 13445 MILL GROVE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00529638
Address
13445 MILL GROVE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:02:44.000
Updated Date
2023-06-09T01:03:05.000
Closed Date
2021-06-10T14:02:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93176673964774000,-96.77784792422500000)
Unique Key
500t000000mzM3JAAU
21-00174880
Service Request Number: 21-00174880 • Address: 5827 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00174880
Address
5827 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T10:22:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T10:22:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80472174300036400,-96.75407900811858000)
Unique Key
500t000000hlvppAAA
20-01198567
Service Request Number: 20-01198567 • Address: 12418 FOOTHILL RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01198567
Address
12418 FOOTHILL RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-13T00:59:00.000
Status
Closed
Created Date
2020-12-11T20:10:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-11T20:10:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67118756562308000,-96.62762965942710000)
Unique Key
500t000000bOAW0AAO
21-00633714
Service Request Number: 21-00633714 • Address: 6207 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00633714
Address
6207 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T08:38:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T08:38:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88542353390196000,-96.79971665867167000)
Unique Key
500t000000o0vHdAAI
21-00271090
Service Request Number: 21-00271090 • Address: 1711 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00271090
Address
1711 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T12:41:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-26T12:41:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74138306974527500,-96.65320446262753000)
Unique Key
500t000000jD33NAAS
21-00088267
Service Request Number: 21-00088267 • Address: ARAPAHO RD & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00088267
Address
ARAPAHO RD & MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T22:26:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-28T22:26:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96208073994168000,-96.77862683592518000)
Unique Key
500t000000feIGKAA2
21-00487381
Service Request Number: 21-00487381 • Address: FORNEY RD & N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00487381
Address
FORNEY RD & N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-05-29T13:27:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-29T13:27:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77805825647795000,-96.70015328627373000)
Unique Key
500t000000mhDXEAA2
21-00200083
Service Request Number: 21-00200083 • Address: 2939 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00200083
Address
2939 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T12:06:26.000
Updated Date
2023-06-09T02:10:48.000
Closed Date
2021-03-04T12:06:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78436378601975000,-96.78157192249768000)
Unique Key
500t000000hoaCjAAI
21-00466060
Service Request Number: 21-00466060 • Address: PARK LN & CARUTH PLAZA, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00466060
Address
PARK LN & CARUTH PLAZA, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T10:38:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T10:38:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87193787711907000,-96.76774343259075000)
Unique Key
500t000000mMlLnAAK
21-00512031
Service Request Number: 21-00512031 • Address: 10625 BOEDEKER ST, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00512031
Address
10625 BOEDEKER ST, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T16:35:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T16:35:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89116618068915000,-96.77756326278143000)
Unique Key
500t000000mjvzKAAQ
21-00368776
Service Request Number: 21-00368776 • Address: 8718 CANYON DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00368776
Address
8718 CANYON DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T12:40:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T12:40:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85735608196502000,-96.83556894798318000)
Unique Key
500t000000l8cAoAAI
21-00012065
Service Request Number: 21-00012065 • Address: CLEARLAKE DR & DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00012065
Address
CLEARLAKE DR & DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-05T17:29:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-05T17:29:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87349103499223000,-96.78088183487016000)
Unique Key
500t000000e1PEFAA2
21-00084565
Service Request Number: 21-00084565 • Address: 8737 REVA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00084565
Address
8737 REVA ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-01-28T09:14:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-28T09:14:43.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.75533779485379000,-96.67081880158375000)
Unique Key
500t000000fduhmAAA
21-00169904
Service Request Number: 21-00169904 • Address: 13582 C F HAWN SERV EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00169904
Address
13582 C F HAWN SERV EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T22:40:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T22:40:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67602574700866000,-96.60290614886607000)
Unique Key
500t000000hlMp8AAE
21-00312233
Service Request Number: 21-00312233 • Address: 2203 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00312233
Address
2203 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-08T03:19:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T03:19:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77767901547559000,-96.74788804152548000)
Unique Key
500t000000jwfbbAAA
21-00181332
Service Request Number: 21-00181332 • Address: 3300 TRINITY MILLS RD, DALLAS, TX, 75006 • Department: Transportation and Public Works Department
Service Request Number
21-00181332
Address
3300 TRINITY MILLS RD, DALLAS, TX, 75006
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T10:55:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T10:55:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98705849639173000,-96.85469412428526000)
Unique Key
500t000000hmeqFAAQ
21-00212990
Service Request Number: 21-00212990 • Address: 179 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00212990
Address
179 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-09T20:04:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-09T20:04:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78166372257346000,-96.79735536930339000)
Unique Key
500t000000iZxCyAAK
21-00195448
Service Request Number: 21-00195448 • Address: 3667 PALLOS VERDAS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00195448
Address
3667 PALLOS VERDAS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-04T13:54:40.000
Updated Date
2023-06-09T02:10:56.000
Closed Date
2021-03-04T13:54:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90533238149199000,-96.85740928045780000)
Unique Key
500t000000hoBOOAA2
21-00734496
Service Request Number: 21-00734496 • Address: 2417 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00734496
Address
2417 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-09T13:53:23.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-09T13:53:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76895272257334600,-96.78096966410257000)
Unique Key
500t000000pXWsbAAG
21-00729472
Service Request Number: 21-00729472 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00729472
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T04:22:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T04:22:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70842797694520000,-96.80175041855904000)
Unique Key
500t000000pBmduAAC
21-00503146
Service Request Number: 21-00503146 • Address: HARSTON ST & NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00503146
Address
HARSTON ST & NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T13:50:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T13:50:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78101290477569000,-96.85032148584804000)
Unique Key
500t000000mj1OwAAI
21-00530362
Service Request Number: 21-00530362 • Address: 412 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00530362
Address
412 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:14:11.000
Updated Date
2023-06-09T01:03:06.000
Closed Date
2021-06-10T14:14:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74211622239256000,-96.84894041117714000)
Unique Key
500t000000mzPuhAAE
21-00270129
Service Request Number: 21-00270129 • Address: 7025 ATHA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00270129
Address
7025 ATHA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-03-26T10:21:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T10:21:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71541723372084000,-96.70121248760783000)
Unique Key
500t000000jCymxAAC
21-00726789
Service Request Number: 21-00726789 • Address: 3700 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00726789
Address
3700 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T11:25:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T11:25:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83182133857650000,-96.77660657537773000)
Unique Key
500t000000pBQ26AAG
21-00729826
Service Request Number: 21-00729826 • Address: 1613 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00729826
Address
1613 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-07T10:20:55.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-07T10:20:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76611369735099500,-96.87410339395294000)
Unique Key
500t000000pBpUzAAK
21-00724914
Service Request Number: 21-00724914 • Address: 2623 IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00724914
Address
2623 IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T13:12:57.000
Updated Date
2023-06-09T00:37:38.000
Closed Date
2021-08-05T13:12:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77483779758359400,-96.90711851282033000)
Unique Key
500t000000pBAK8AAO
21-00885188
Service Request Number: 21-00885188 • Address: 7900 DASCH ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00885188
Address
7900 DASCH ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:28:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:28:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72165175866077000,-96.68588686112630000)
Unique Key
500t000000rlG6FAAU
21-00382098
Service Request Number: 21-00382098 • Address: 2400 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00382098
Address
2400 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:35:04.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-29T14:35:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80718296186178400,-96.70152799772444000)
Unique Key
500t000000lAMQwAAO
21-00050235
Service Request Number: 21-00050235 • Address: 12590 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00050235
Address
12590 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-17T16:43:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-17T16:43:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91942004136219400,-96.76902829795206000)
Unique Key
500t000000ehDVzAAM
21-00769274
Service Request Number: 21-00769274 • Address: 6010 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00769274
Address
6010 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T15:10:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T15:10:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88417038642116000,-96.80364042547444000)
Unique Key
500t000000pxqsOAAQ
21-00491575
Service Request Number: 21-00491575 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00491575
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:57:50.000
Updated Date
2023-06-09T00:51:46.000
Closed Date
2021-06-01T08:57:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000mhhhAAAQ
21-00491599
Service Request Number: 21-00491599 • Address: S HAMPTON RD & W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
21-00491599
Address
S HAMPTON RD & W LEDBETTER DR, DALLAS, TX, 75224
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:59:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T08:59:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132765640963400,-96.85714647955136000)
Unique Key
500t000000mhhmUAAQ
21-00050194
Service Request Number: 21-00050194 • Address: 600 MARTINIQUE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00050194
Address
600 MARTINIQUE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-17T15:25:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-17T15:25:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.80148714462059400,-96.74826393476744000)
Unique Key
500t000000ehDPWAA2
21-00492428
Service Request Number: 21-00492428 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00492428
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T08:57:50.000
Updated Date
2023-06-09T00:51:46.000
Closed Date
2021-06-01T08:57:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000mhn3SAAQ
21-00391889
Service Request Number: 21-00391889 • Address: 9923 CASTLE BAY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00391889
Address
9923 CASTLE BAY DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T08:04:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T08:04:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75298058933001500,-96.65075469535164000)
Unique Key
500t000000lBd26AAC
21-00885206
Service Request Number: 21-00885206 • Address: 7929 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00885206
Address
7929 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:43:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:43:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95584987901049000,-96.77090314631177000)
Unique Key
500t000000rlGGyAAM
21-00080800
Service Request Number: 21-00080800 • Address: 1500 PATTERSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00080800
Address
1500 PATTERSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-27T09:07:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-27T09:07:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.78335620531901600,-96.80078094362874000)
Unique Key
500t000000fdMQuAAM
21-00212579
Service Request Number: 21-00212579 • Address: 8402 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00212579
Address
8402 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-09T17:46:26.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-09T17:46:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85374123336933400,-96.84232190756751000)
Unique Key
500t000000iZucVAAS
21-00730609
Service Request Number: 21-00730609 • Address: W ILLINOIS AVE & S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00730609
Address
W ILLINOIS AVE & S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T18:19:33.000
Updated Date
2023-06-09T00:48:30.000
Closed Date
2021-08-07T18:19:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72044101422175500,-96.83037150914397000)
Unique Key
500t000000pBxQeAAK
21-00274688
Service Request Number: 21-00274688 • Address: 5610 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00274688
Address
5610 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-03-27T23:13:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-27T23:13:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76864723823402400,-96.90862099007848000)
Unique Key
500t000000jDInBAAW
21-00736540
Service Request Number: 21-00736540 • Address: 5111 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00736540
Address
5111 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T09:55:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T09:55:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81809067709140000,-96.82764716210448000)
Unique Key
500t000000pXqPYAA0
21-00444192
Service Request Number: 21-00444192 • Address: 16160 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00444192
Address
16160 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T18:50:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-16T18:50:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.97288595435968000,-96.78371601255414000)
Unique Key
500t000000mAFo7AAG
21-00491781
Service Request Number: 21-00491781 • Address: 1600 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00491781
Address
1600 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:21:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:21:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77395883579980000,-96.79487736842916000)
Unique Key
500t000000mhioZAAQ
21-00885212
Service Request Number: 21-00885212 • Address: 3707 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00885212
Address
3707 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-29T21:46:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:46:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73033850942529000,-96.88083306899077000)
Unique Key
500t000000rlGJEAA2
21-00212818
Service Request Number: 21-00212818 • Address: 3300 GLADIOLUS LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00212818
Address
3300 GLADIOLUS LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-03-09T18:45:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T18:45:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69408545666744000,-96.87427634824957000)
Unique Key
500t000000iZvuyAAC
21-00308183
Service Request Number: 21-00308183 • Address: 7037 CHAPELRIDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00308183
Address
7037 CHAPELRIDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-06T12:31:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T12:31:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65860122381426000,-96.94767745545113000)
Unique Key
500t000000jwISeAAM
20-01081783
Service Request Number: 20-01081783 • Address: 4343 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-01081783
Address
4343 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T13:30:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T13:30:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81849756485738000,-96.78984837399307000)
Unique Key
500t000000bjooJAAQ
21-00520716
Service Request Number: 21-00520716 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00520716
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T08:57:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-01T08:57:50.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000myMD8AAM
20-01217983
Service Request Number: 20-01217983 • Address: 5001 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01217983
Address
5001 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-19T17:52:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-19T17:52:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80070722012943000,-96.76665948624364000)
Unique Key
500t000000dHFsEAAW
21-00735801
Service Request Number: 21-00735801 • Address: 11202 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00735801
Address
11202 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T15:26:21.000
Updated Date
2023-06-09T00:43:13.000
Closed Date
2021-08-09T15:26:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85171427438087500,-96.68635515668946000)
Unique Key
500t000000pXh1AAAS
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