Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00330755
Service Request Number: 21-00330755 • Address: 3102 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00330755
Address
3102 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:11:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T17:11:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81845915659036000,-96.82003641484981000)
Unique Key
500t000000jyNYjAAM
21-00330903
Service Request Number: 21-00330903 • Address: 7320 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00330903
Address
7320 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-13T18:36:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T18:36:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72901201479767000,-96.69608203132161000)
Unique Key
500t000000jyP27AAE
21-00331529
Service Request Number: 21-00331529 • Address: BRUNNER AVE & BALBOA PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00331529
Address
BRUNNER AVE & BALBOA PL, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:48:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T08:48:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72678672768843000,-96.84394352905261000)
Unique Key
500t000000jyVHsAAM
21-00675684
Service Request Number: 21-00675684 • Address: 2300 OAK PLZ, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00675684
Address
2300 OAK PLZ, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:33:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T08:33:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65986738675804400,-96.59272932692171000)
Unique Key
500t000000onGrEAAU
21-00545327
Service Request Number: 21-00545327 • Address: 5215 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00545327
Address
5215 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T10:56:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T10:56:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83005502827279500,-96.78084026722617000)
Unique Key
500t000000n14J2AAI
21-00331658
Service Request Number: 21-00331658 • Address: S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00331658
Address
S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T09:07:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T09:07:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66222103383860500,-96.85716997560945000)
Unique Key
500t000000jyW6MAAU
21-00331182
Service Request Number: 21-00331182 • Address: 314 W HOBSON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00331182
Address
314 W HOBSON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:33:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:33:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71493018673344000,-96.82671311600184000)
Unique Key
500t000000jySj3AAE
21-00330874
Service Request Number: 21-00330874 • Address: 8313 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00330874
Address
8313 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T18:17:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T18:17:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85280026383868000,-96.84007703430267000)
Unique Key
500t000000jyOPtAAM
21-00081067
Service Request Number: 21-00081067 • Address: 3800 PETER PAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00081067
Address
3800 PETER PAN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T09:59:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T09:59:03.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.89517025242483000,-96.84997415109557000)
Unique Key
500t000000fdOGfAAM
21-00536000
Service Request Number: 21-00536000 • Address: 10114 CHAMPA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00536000
Address
10114 CHAMPA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:54:02.000
Updated Date
2023-06-09T01:03:08.000
Closed Date
2021-06-10T14:54:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85731645885246000,-96.70910010604824000)
Unique Key
500t000000mzyyMAAQ
20-01083110
Service Request Number: 20-01083110 • Address: 8696 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01083110
Address
8696 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-01T19:15:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T19:15:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89326923177425500,-96.75273524528497000)
Unique Key
500t000000bjuieAAA
21-00675293
Service Request Number: 21-00675293 • Address: 700 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00675293
Address
700 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T22:14:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T22:14:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65371910609773000,-96.83197441909219000)
Unique Key
500t000000oNzrRAAS
21-00331251
Service Request Number: 21-00331251 • Address: 4511 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00331251
Address
4511 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:33:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T07:33:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84224027447128000,-96.73945008509350000)
Unique Key
500t000000jyTf8AAE
21-00331162
Service Request Number: 21-00331162 • Address: 2800 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331162
Address
2800 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:04:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:04:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77752371298274000,-96.90515065808839000)
Unique Key
500t000000jySW9AAM
21-00326528
Service Request Number: 21-00326528 • Address: 3532 SHADY HOLLOW LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00326528
Address
3532 SHADY HOLLOW LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T17:19:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T17:19:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69303926299327000,-96.87926576355986000)
Unique Key
500t000000jxxuMAAQ
21-00400987
Service Request Number: 21-00400987 • Address: 705 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00400987
Address
705 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-05T10:59:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-05T10:59:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73485756939247400,-96.83422351585871000)
Unique Key
500t000000lCfMbAAK
21-00409672
Service Request Number: 21-00409672 • Address: 7698 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00409672
Address
7698 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T10:41:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T10:41:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85195964832811000,-96.72929806576084000)
Unique Key
500t000000lcpgBAAQ
21-00877852
Service Request Number: 21-00877852 • Address: 2010 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00877852
Address
2010 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-25T11:48:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-25T11:48:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72376859805204000,-96.81784526495377000)
Unique Key
500t000000rjMajAAE
21-00331167
Service Request Number: 21-00331167 • Address: 2000 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331167
Address
2000 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:18:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:18:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76813457422564000,-96.90238066051037000)
Unique Key
500t000000jySbsAAE
21-00674574
Service Request Number: 21-00674574 • Address: 5641 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00674574
Address
5641 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:28:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:28:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78068098834722000,-96.72298203194042000)
Unique Key
500t000000oNrr8AAC
21-00698339
Service Request Number: 21-00698339 • Address: NOWITZKI WAY & N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00698339
Address
NOWITZKI WAY & N HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-07-28T20:25:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-28T20:25:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78913662509993000,-96.80881440615592000)
Unique Key
500t000000oqR9VAAU
21-00331442
Service Request Number: 21-00331442 • Address: 4523 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00331442
Address
4523 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:34:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T08:34:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84256003239784000,-96.73959170178243000)
Unique Key
500t000000jyV8QAAU
21-00695386
Service Request Number: 21-00695386 • Address: 6047 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00695386
Address
6047 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T09:49:13.000
Updated Date
2023-06-09T00:41:36.000
Closed Date
2021-07-28T09:49:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87227942458469000,-96.80290731847072000)
Unique Key
500t000000oq0h3AAA
21-00675197
Service Request Number: 21-00675197 • Address: 1303 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00675197
Address
1303 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T14:49:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-21T14:49:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73153248685904000,-96.85449814705437000)
Unique Key
500t000000oNxzCAAS
21-00616554
Service Request Number: 21-00616554 • Address: 3025 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00616554
Address
3025 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-03T18:12:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T18:12:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82516721616189400,-96.76595813540115000)
Unique Key
500t000000lbqBNAAY
21-00027861
Service Request Number: 21-00027861 • Address: 17402 CALLA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00027861
Address
17402 CALLA DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-11T10:54:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-11T10:54:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98753894166312500,-96.79910995383794000)
Unique Key
500t000000eevFdAAI
21-00470293
Service Request Number: 21-00470293 • Address: 3066 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00470293
Address
3066 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-22T14:52:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-22T14:52:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89942512758185000,-96.87614468362301000)
Unique Key
500t000000mNbsmAAC
21-00674727
Service Request Number: 21-00674727 • Address: 5323 AUTUMNBROOK CT, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00674727
Address
5323 AUTUMNBROOK CT, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:51:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:51:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82789263551115000,-96.82016926807894000)
Unique Key
500t000000oNsgKAAS
21-00556673
Service Request Number: 21-00556673 • Address: 12500 HUGHES LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00556673
Address
12500 HUGHES LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T13:29:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T13:29:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91834496750475000,-96.79711564185835000)
Unique Key
500t000000nNHDXAA4
21-00675382
Service Request Number: 21-00675382 • Address: 2315 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00675382
Address
2315 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T05:45:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T05:45:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75253627175573000,-96.68676132684452000)
Unique Key
500t000000onDXzAAM
21-00331203
Service Request Number: 21-00331203 • Address: CANADA DR & CANADA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331203
Address
CANADA DR & CANADA PL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:06:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T07:06:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78863563964501000,-96.84312678136553000)
Unique Key
500t000000jyT3hAAE
21-00304060
Service Request Number: 21-00304060 • Address: 6603 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00304060
Address
6603 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T01:48:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T01:48:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86877641714469400,-96.79146393542655000)
Unique Key
500t000000jvsEtAAI
21-00427824
Service Request Number: 21-00427824 • Address: 6924 TESSLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00427824
Address
6924 TESSLA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-12T17:34:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-12T17:34:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66461048999083500,-96.79508965708817000)
Unique Key
500t000000ley9DAAQ
20-00994867
Service Request Number: 20-00994867 • Address: 3700 GREENBAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00994867
Address
3700 GREENBAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-10-04T10:26:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T10:26:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76070567655598600,-96.73455419133352000)
Unique Key
500t000000ZlK8sAAF
21-00675511
Service Request Number: 21-00675511 • Address: GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00675511
Address
GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:56:53.000
Updated Date
2023-06-09T00:34:41.000
Closed Date
2021-07-22T07:56:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71277804614488400,-96.71733764640003000)
Unique Key
500t000000onFklAAE
21-00330831
Service Request Number: 21-00330831 • Address: 1906 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00330831
Address
1906 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:44:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T17:44:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72700109747305000,-96.85120264989900000)
Unique Key
500t000000jyO9fAAE
21-00331592
Service Request Number: 21-00331592 • Address: 3516 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00331592
Address
3516 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:58:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T08:58:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89314102052267000,-96.86193351606832000)
Unique Key
500t000000jyVnuAAE
21-00331435
Service Request Number: 21-00331435 • Address: 2828 ROUTH ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00331435
Address
2828 ROUTH ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:33:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T08:33:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79836419608530000,-96.80385001423801000)
Unique Key
500t000000jyV7IAAU
21-00675299
Service Request Number: 21-00675299 • Address: 905 FERNCLIFF TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00675299
Address
905 FERNCLIFF TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T22:22:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T22:22:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66703791819130000,-96.83616540097750000)
Unique Key
500t000000oNzxFAAS
21-00286375
Service Request Number: 21-00286375 • Address: 4808 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00286375
Address
4808 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T10:34:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T10:34:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71608297767711000,-96.74319687129345000)
Unique Key
500t000000jEOovAAG
21-00333310
Service Request Number: 21-00333310 • Address: 1348 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00333310
Address
1348 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-14T09:24:44.000
Updated Date
2023-06-09T01:54:55.000
Closed Date
2021-04-14T09:24:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67473128456392000,-96.80170660466580000)
Unique Key
500t000000jydnYAAQ
21-00330774
Service Request Number: 21-00330774 • Address: GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00330774
Address
GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:17:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-13T17:17:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81607296046627000,-96.80495736700338000)
Unique Key
500t000000jyNf6AAE
21-00330472
Service Request Number: 21-00330472 • Address: 5725 GLEN FOREST LN, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
21-00330472
Address
5725 GLEN FOREST LN, DALLAS, TX, 75241
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T16:21:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-13T16:21:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67719015747918000,-96.82058231462679000)
Unique Key
500t000000jyMNGAA2
21-00098689
Service Request Number: 21-00098689 • Address: 3616 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00098689
Address
3616 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T03:13:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T03:13:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85862127564240000,-96.85656317112391000)
Unique Key
500t000000gLTn9AAG
20-01195119
Service Request Number: 20-01195119 • Address: 3000 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01195119
Address
3000 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T19:58:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T19:58:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87581831491634400,-96.87614908680716000)
Unique Key
500t000000bNpV4AAK
21-00673882
Service Request Number: 21-00673882 • Address: 2949 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00673882
Address
2949 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T14:39:57.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-21T14:39:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89710137752917500,-96.87887590052566000)
Unique Key
500t000000oNmTTAA0
21-00596354
Service Request Number: 21-00596354 • Address: 2500 CREST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00596354
Address
2500 CREST AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-28T16:48:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-28T16:48:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71798775545794000,-96.80304104943670000)
Unique Key
500t000000lZQq6AAG
21-00675222
Service Request Number: 21-00675222 • Address: 5669 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00675222
Address
5669 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T20:43:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T20:43:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.85333453131380000,-96.81596865099111000)
Unique Key
500t000000oNyT1AAK
21-00432446
Service Request Number: 21-00432446 • Address: 5802 PRESTON VALLEY DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00432446
Address
5802 PRESTON VALLEY DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T14:30:01.000
Updated Date
2023-06-09T01:36:40.000
Closed Date
2021-05-13T14:30:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93804275388726000,-96.80704274142629000)
Unique Key
500t000000lfUm4AAE
21-00596473
Service Request Number: 21-00596473 • Address: 416 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00596473
Address
416 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-06-28T17:11:21.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-28T17:11:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74872464110557500,-96.83741976704462000)
Unique Key
500t000000lZRd5AAG
DFW Data AI • Dallas-Fort Worth public-data exploration interface